Error installing Quicktime (Code: -3)

Any and every time I try to reinstall Quicktime/iTunes I receive an error pop-up during installation (Quicktime installation failed: Error Code: -3).
I never had these issues until I upgraded iTunes from 4.9 to 5, and uninstallation and restalling has done nothing.

After trying just about everything imaginable to update and install Quicktime I was directed to the Windows Installer Clean Up Utility from Microsoft. I downloaded it and ran it and within a minute everything worked great again.
Go to http://support.microsoft.com/default.aspx?scid=kb;en-us;290301 To get yours!

Similar Messages

Error Installing Quicktime

I had quicktime on my computer, then I had to use it one time, so I tried opening it, but nothing happened, as though I didn't click it. So I completely uninstalled it and tried reinstalling iTunes+Quicktime but I get, right at the end of installing Quicktime, QuickTime installation failed: Error Code: -1
And then it promptly closes. I also cannot use my iTunes since I don't have quicktime installed.

hi Elpram!
i don't much like the sound of the "error-less" launch failure that you got with Quicktime initially. what we're going to do is first try to treat the -1. our initial objective is to get itunes and quicktime to the stage (at least) that they fail to launch, but don't give you an error message. once we've got things to that stage, we'll start addressing the error-less launch failures.
the -1 (like the -3) indicates an underlying problem with the QT component of the itunes installer bundle. so first we're going to try a "semi-diagnostic" careful standalone QT install. (even if you get an error message on this install, the additional information will be helpful when it comes to trying to address the underlying problem.)
download and save a copy of the standalone QT 7.0.3 installer to your hard-drive. (we'll run the install from there rather than on line.) switch off any antivirus and antispyware applications prior to the install.
Quicktime 7.0.3 Standalone Installer
if you get an error message during that install, let us know what it says. (include error message numbers if you're getting any.)
if the install goes through, let us know if (at least) you've gotten things to the stage where itunes and quicktime don't give you an error message when you try to launch them.
love, b

Errors installing - exit Code 6

I have tried twice now to install and download Photoshop CS6 and other CS6 programs from my cloud. None of them will install all of the way or correctly. I have uninstalled and tried again. I get the same error. " Installation completed however some optional components failed to install correctly." when I click the more info - I get Exit code 6. How do I get these to install and work on my computer? Also - I do try to start the program and I get this error "some of the application components are missing from the application directory. Please reinstall the program" well I have done that and it does not work

Use the Adobe Cleaner Tool to remove whatever Adobe softwares are there on the system.: http://www.adobe.com/support/contact/cscleanertool.html
Please refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html for information on how to review your installation logs

Error installing Quicktime: Lots of interesting problems

Hookay, I got a problem, see? It all started when I tried opening iTunes, but it would try and fail. I tried uninstalling, then reinstalling. Upon trying to reinstall, an error message came up saying that it needed Quicktime to install, so, I started troubleshooting Quicktime.
Tried uninstalling and reinstalling, went fine this first time. When I tried opening Quicktime to do a run test, it gave me the "Buffer C++ \ shutdown" message. So, I tried to uninstall that version. No go.
I then used the online guide to erase all mention of QT from my HD, by going into Windows\system32, using the regedit tool, using Windows Install Clean Up, and manually deleting QT from Program Files. Using the "Add or Remove Programs" function would not work, and quicktime eventually stopped showing up there. The included "uninstall" function in Start-programs didn't work. In between each of the above fixes, I would try to install the latest version. To each, I would get an error saying "There is a more current version of Quicktime installed." type of message, then the program would quit.
After going through all the above methods, I decided to run a "Find" on my C: and deleted every mention of QT. The only remaining thing is a file in C:\Windows\Cache\Adobe Reader 6.0\ENUBIG\Data1.cab that I can't delete, only copy or extract. I figured that I could now install a current copy without any ghosts to foul me up. No dice. Now, when I try to install the current version, I get an error saying "The older version of Quicktime cannot be removed. Contact your technical support group." So, here I am.
Status of QT: FUBAR
Shows up on "Add or Remove Programs" - No
Shows up on Start-Programs - No
Deleted from Windows\System32 - Yes
Deleted from C:\Programs - Yes
Deleted from everywhere else - Yes, as far as I can tell
CPU specs: HP540J
OS: Win XP SP2, Home Edition, Version 2002
Pentium 4, 3.2 ghz
Ram: 1g
Video Card: Onboard card
Message was edited by: aitrusak

+using Windows Install Clean Up, and manually deleting QT from Program Files. Using the "Add or Remove Programs" function would not work, and quicktime eventually stopped showing up there. The included "uninstall" function in Start-programs didn't work. In between each of the above fixes, I would try to install the latest version. To each, I would get an error saying "There is a more current version of Quicktime installed." type of message, then the program would quit.+
Try launching your Windows Installer CleanUp again.
Are there any myssterious "blank" entries or entries containg nothing but a version number showing up in the list of entries in CleanUp?
(If there's a version number on the otherwise blank line, what is it?)

ITunes Download Error 2738: Error Installing QuickTime

to anyone who may read this: i just recently purchased an ipod touch and am trying to sync it with my computer, but it says im using an out of date edition of itunes (currently using v7.6 but says that i need at least v7.4). each time i try to install the updated version, it comes up with an error message saying that quicktime could not install, there was a problem with the package, and the installer automatically quit the installation process...PLEASE HELP! ive tried contacting apple support personnel but none of their advice has helped.
-mpjm-

Assuming here that you're using a 32-bit version of Vista ... have you tried the vista instructions from the following document?
iTunes and QuickTime for Windows cannot be installed without Visual Basic Script (VBScript)

Error with quicktime when installing itunes 6.0

hi, i've tried reinstall the new itunes many times but whenever it reaches the end of the installation, it says that there's an error installing quicktime (it says quicktime installation failed: error code: -3) and when i try to access itunes it says that it has performed an error and is closed.
i've tried http://docs.info.apple.com/article.html?artnum=93865 and the same problem still persists
anyone knows what to do?

http://www.techzonez.com/comments.php?shownews=15345
I have one solution for you.. I just also bought my Ipod VIdeo 60 GB 3 days ago and having problem with Quicktime 7.0.3.
Everytime I click on Itunes Icon on my desktop, it says you have older version of Quicktime 7.0.2, Itunes need 7.0.3 or later to be able to play Itunes, Please reinstall Itunes....I did reintalling adn uninstalling millions of times.. still it was the same problem.
Now what I recommend is to uninstall all Quicktime version and Itunes in your computer. Delete everytime you have... shutdown wait for couple of minutes and then go to the above site address I provided. Only download Quicktime alone. Do not download qiucktime and itunes together.. It is no good. And do not go to Apple site to download because it will download together.. That's not what we want. Download Quicktime 7.0.3 version for windows. After successful installation.. Only then Go to apple site and only download Itunes alone. This will work I guaranteed. Because mine is working now!!! Let me know the outcome.. Good luck!!

Itunes 7 fails to install - QuickTime problem.

I successfully used an earlier Itunes with an Ipod 1GB Nano. My new 2GB Nano (courtesy of Netgear promotion!) demanded V7 which I downloaded and tried to install. There were many errors installing Quicktime, but one was
"Could not open key HKEYLOCALMACHINES\software\classes\QuickTimePlayerLib.QuicktimePlayerApp\CLSID"
Verify that you have sufficient access to that key, or contact your support personnel"
I accessed myself (8-)# I tried running regedit, but that key and all the other "QuickTime" "software/classes/" keys gave the same error. I tried right clicking to set permissions, but although the list comes up, I cannot enable any of them.
I even tried safe mode, but all those entries are give similar errors. I have now deleted all references to "QuickTime" in the registry except the inaccessible ones, and the "Program Files" directory, but installation gives the same errors.
The result is that Itunes will not install, and I am unable to use my new Ipod.
A Google search finds no-one with similar problems.
Any ideas?

I am answering this blind as I did not realise I would not have access to the previous posting! Thanks for responding.
There is no version number of the installer under properties, but it says "V7" when run, and was downloaded earlier today (38,808,256 bytes) from the Apple site (as linked to by my then presumably working Itunes).
I see exactly my problem is in http://forums.vnunet.com/thread.jspa?threadID=93546&tstart=0
and unresolved.
I rolled back Windows to yesterday (and then the day before), and now find I cannot even uninstall either Quicktime or Itunes. The "Add or Remove programs" utility starts its progress bar and then quits with no report. I tried a re-install of the only previous installation of Itunes and it reported "You have a later version of Itunes installed" (meaning presumably V7) The Itunes I have on disk will not run "Files missing". This I suppose must be due to the failed installation of V7, which System Restore has failed to undo.
I tried then the V7 install again, and got:
"QuickTime failed to install Error #-2903"
and later
"Error 1905 c:\Program Files\Quicktime\QTOControl.dll
Hresult -2147220472"
... and then followed by three or four registry errors in HKEYLOCALMACHINES\SOFTWARE\Classes\ including the one I started this thread with. All these registry items are inaccesible under regedit ("Error opening key").
I am now in a position that I cannot go back or forward and still cannot link my IPOD to Itunes.
Is Itunes the only program that can transfer music?
It seems that one cannot simply copy, as firstly there is no "music" folder, and when it is done in a kosher way, the filenames are changed to an internal format, with the real names in a database.
It looks like Apple are managing to stop loads of other people using their new IPODs. I would ask for my money back if it wasn't a gift from Netgear (8-)#
Compaq Presario X1316 Windows XP
Compaq Presario X1316 Windows XP

Unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"

unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"

Hello chae84swangin,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M.

Error 2378 cannot install quicktime or itunes

I recently received and ipod nano and I was required to download ipod 8.0 or higher. When I run the msi program it gets to the last stages of installing quicktime and has an error causing the installation to fail. The error message displayed gives the reference error 2378

I also purchased an Ipod (120) but can not intstall the new Itunes upgrade it requires.
Same error code w/vista and quick time.

Event Viewer Error When Installing QuickTime in Windows 7

Recently I installed QuickTime Player Version 7.7 (1680.34) on 64-bit Windows 7 workstation. There was an error in the Event Viewer:
Faulting application name: MSiExec.exe, version: 5.0.7601.17514, time stamp: ox4ce792c4
Faulting module name: QuickTime.qts_unloaded, version: 0.0.0.0, time stamp: ox4e13ba08
Exception code: oxc0000005
Fault offset: 0x7287a9e9
Faulting process id: ox4f8
Faulting application start time: 0x01cd1e60e81cd4ab
Faulting application path: c:\windows\syswow64\MSiExec.exe
Faulting module path: QuickTime.qts
Report Id: 2708fa37-8a54-11e1-8bb1-d4bed98d5633
The QuickTime function is OK.
Any idea about this error?
The same error happens whenever I install /remove the QuickTime.
Thanks,
Linda

Faulting application path: c:\windows\syswow64\MSiExec.exe
Taken at face value, the 32-bit Windows Installer Service is throwing the error.
Doublechecking ... The QuickTime Player is successfully uninstalling and reinstalling for you, despite the error message?

Error message when installing quicktime/itunes

PLease help! I continue to get this error message when trying to install quicktime HKEY_LOCAL-MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Quicktim e.
What should I do? In lamens terms please, not very computer literate.

an error message appears saying that a program required for the installation is missing
In the course of your troubleshooting to date, have you tried the following user tip with that one?
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

System.Exception: An error occurred during the Microsoft VSTO Tools 4.0 install (exit code was -2146762485).

I have been trying to install a piece of software on 2 Windows 7 PCS called Rightfax...during installing I get the error below;
System.Exception: An error occurred during the Microsoft VSTO Tools 4.0 install (exit code was -2146762485).
It then gives me an error log of ;
2015-04-23 14:43:03Z: Error: Unexpected problem occurred in task worker
System.Exception: An error occurred during the Microsoft VSTO Tools 4.0 install (exit code was -2146762485).
at CommonInstall.Tasks.InstallTask.LaunchInstall(String friendlyName, String exe, String args, Int32[] exitCodesToIgnore)
at CommonInstall.Tasks.InstallVSTO.OnRun(ITaskFeedback feedback)
at TaskWizard.Task.Run(ITaskFeedback feedback, Boolean recurse)
at TaskWizard.TaskWorker.RunTasks()
at TaskWizard.TaskWorker.OnDoWork(DoWorkEventArgs e)
2015-04-23 14:43:03Z: Error: Problem in sequence or one of its pages
System.Exception: An error occurred during the Microsoft VSTO Tools 4.0 install (exit code was -2146762485).
at CommonInstall.Tasks.InstallTask.LaunchInstall(String friendlyName, String exe, String args, Int32[] exitCodesToIgnore)
at CommonInstall.Tasks.InstallVSTO.OnRun(ITaskFeedback feedback)
at TaskWizard.Task.Run(ITaskFeedback feedback, Boolean recurse)
at TaskWizard.TaskWorker.RunTasks()
at TaskWizard.TaskWorker.OnDoWork(DoWorkEventArgs e)
at CommonInstall.PreparationWorker.OnDoWork(DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
2015-04-23 14:43:03Z: Error: Problem in sequence or one of its pages
System.Exception: An error occurred during the Microsoft VSTO Tools 4.0 install (exit code was -2146762485).
at CommonInstall.Tasks.InstallTask.LaunchInstall(String friendlyName, String exe, String args, Int32[] exitCodesToIgnore)
at CommonInstall.Tasks.InstallVSTO.OnRun(ITaskFeedback feedback)
at TaskWizard.Task.Run(ITaskFeedback feedback, Boolean recurse)
at TaskWizard.TaskWorker.RunTasks()
at TaskWizard.TaskWorker.OnDoWork(DoWorkEventArgs e)
at CommonInstall.PreparationWorker.OnDoWork(DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
2015-04-23 14:43:03Z: Info: Page changed from 'WizardWorkerPage' to 'ResultPage' driven by result 'Next' and exception 'none'
2015-04-23 14:44:06Z: Info: Page changed from 'ResultPage' to 'none' driven by result 'Next' and exception 'none'
2015-04-23 14:44:06Z: Info: Work has not been completed; install state will not be saved.
2015-04-23 14:44:06Z: Info: Reboot status = NotRequired
2015-04-23 14:44:06Z: Info: Exitcode = 0
2015-04-23 14:44:06Z: Info: Logging ended.
I have installed this software succesfully on other machines previously.....

Hi RyanWelsh78,
This forum is discussing about Visual Stuido Tools for Office developing, your issue is related with the installing Rightfax add-in which is a third party product. As the reply from Eugene, you could contact Rightfax add-in developers for help.
Thanks for your understanding.
Best Regards,
Edward
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Officejet Pro 8600 Premium error message The drivers for this device are not installed. Code 28

Printer : Officejet Pro 8600 Premium. model CN577A
OS : Microsoft Windows 7 Home
Basic 64
How is your product connected to your PC? : Network
Problem description : In Device Manager I've got an error message with the
Officejet pro 8600 icon - "The drivers for this device are not installed.
(Code 28)
There is no driver selected for the device information set or element." I
have uninstalled and re-installed the driver to no effect. The printer
appears to be functioning properly.
This question was solved.
View Solution.

Hello,
Yes, i too would suggest a clean re-installation of the software.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Error message when trying to install Quicktime 7.2

When I try to install Quicktime 7.2 on my MacBook Pro, I get a message saying that there was an error and I need to try again. When I have tried via Software Update, it says it has moved the download to the trash. I am running OS 10.4.10. If it is an additional clue, I also tried downloading and installing Onyx and ran into a similar problem.
Does anyone have any idea what might be causing this?

Welcome to the Apple Support Communities
You are trying to update to OS X 10.8.2 using the conventional update package for other Macs.
You have a Mid 2012 MacBook Pro, and it needs a special 10.8.2 version. To install it, open  > Software Update and install all the available updates

I receive the following error message when trying to install QuickTime for Windows "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."

I recieve the following error message when trying to install Quicktime for Windows "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory." I just trying to get the latest version of iTunes. Thanks

"Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Error installing Quicktime (Code: -3)

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