Error installing trial version of Lightroom 5 on Mac 10.8.4.

I get an error stating "the installer encountered an error that caused the installation to fail." This occurs right after the "writing files" prompt.

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    -Chris
    P.S. We'll be fixing this problem in the next release, but can only offer this workaround for now. Thanks for bearing with us.

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    Importing photos puts information for each one into the LR catalog, which is just a database that LR knows how to read and write.  Reopening the catalog with a new install of LR would tell LR where each of those photos is, and what adjustments you'd made.  You don't have to reimport as long as you reopen the same catalog file with the new install.  You could try this on Windows:  uninstall-reinstall-reopen, and see how it works to get comfortable with it.   You only have to reimport if you lose your catalog, and have to start a new one.  If you write the metadata to files, either automatically via a preference, or manually via the Metadata menu item and grid mode, then you can even have your adjustments intact if you have to reimport, but you'll lose your history and other things that are only in the catalog and not in the XMP sidecar files.  These sidecar files is probably the only way to transfer edits from the PC version to the Mac version of LR which you probably hadn't considered.  At least I don't think you can copy the LR catalog file from a PC and open it on a Mac.
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    The link, just above, is the latest update to LR 4.2 which may work fine.
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    I am trying to download the trial version of Lightroom 4 for Windows (English), but nothing happens when I click on the "Download" button. This is very weird. I am a current user of PSE 10, and I would like to see if I should also get Lightroom 4, because I find that the Organizer in PSE is too slow, and hope that Lightroom would be much better from comments I read on the Internet.

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    Date: Tue, 27 Nov 2012 07:16:13 -0700
    From: [email protected]
    To: [email protected]
    Subject: Problem downloading trial version of Lightroom 4
        Re: Problem downloading trial version of Lightroom 4
        created by Vikrant Rai in Downloading, Installing, Setting Up - View the full discussion
    When you click Download, the download should start automatically. It could be that a pop-up/download blocker/anti-virus is preventing the download. As a first step, you could try using a different web browser to download from the following link: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_lightroo m
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  • I have downloaded the trial version of lightroom.

    I have downloaded the trial version of lightroom. Now i have purchased the student and teacher edition of creative cloud, However when I go into my lightroom it still is under the trial set and it either wants me to enter the key code or continue the trial how do i fix this

    You should uninstall the LR trial that is asking for a serial number, then quit the CC Desktop app, then restart it, at which point Lr should show in the CC Desktop apps list with an Install button next to it.
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    I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

    The standalone version and the CC version are both the same exact program, but the licensing is completely different. It will be necessary for you to uninstall the creative cloud trial version and then install the one you purchased from Amazon. After you install, you will be able to open the same catalog and continue from where you were.

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