Error ITMS-9000 - iBooks delivery
Hello everybody.
I have made a ebook, that i want to publish to iBooks store.
I have made the ebook in Pages.
When i try to to publish the epub to iBooks store with iTunes Producer i get the error ITMS-9000.
I have some pictures in my ebook.
What shoud i do?
It looks like a possible encoding problem. You should try making sure that the path of those files does NOT include any words with accented characters in them, like Sk?rmbillede appears to be. Also no spaces probably.
Similar Messages
-
I try to publish my book create with ibooks author( with publish button) and in delivery(using itunes producer) process a itms-9000 errror cancel the whole thing. To be accurate a big list of itms-9000 errors which contains the message:
ERROR ITMS-9000: (name of my file).ibooks: the book asset contains files not listed in the OPF manifest: (name of my file).ibooks:/OPS/assets/widgets/?????????-1/???????.c3d or dae or jpg.
Does anyone had the same problem or can anyone help me to fix this issue???. thank you.Hello Fellow iBook Authors!
Today I received the same error that you all have been discussing. I tried selecting the DRM
and this did not work for me, though I'm glad it did for some. Here's what I did as a work-around. . .
Since iBooks Author did not have a problem with Videos, I simply used one of my video programs, ScreenFlow to turn the audio into a video file m4v. I added an image and extended the length or timing of the image to span the length of the audio file. Then exported as an .mov. I then opened QuickTime and opened the file and exported the file to iTunes.
You can use iMovie, Camtasia or any other progam that will allow you to export the audio as a movie file. Does this make sense? I hope this helps, at least in the short-term.
Michael Williams -
I am getting the following error when attempting to deliver my iBooks Author book package via iTunes Producer: "
Unable to authenticate the package: B_SPACE_NUTRITION.itmsp
ERROR ITMS-9000: "OPS/ibooks.ncx(5): element "content" not allowed yet; missing required element "navLabel"" at Book (MZItmspBookPackage)"
I understand that there's something wrong with the TOC file (.ncx), but I have tried everything and nothing seems to work. Every section of the TOC is labeled, so not sure why the navLabel issue is happenening.
Any help is GREATLY appreciated! Thank you.Similar issues looks like. Are you using a template other than those in iBooks Author? That's what I did, and that was definitely part of the issue.
After digging through .ibooks code for hours and still not seeing the problem, I decided to reach out to one of the Apple epub conversion affiliates in iTunes Connect. They said they could repair the file without a problem, started working on it, only to come back a week later and say they couldn't work on .ibooks or .iba files yet.
So, in complete frustration, I decided to transfer my content page by page from the blank template I downloaded from a vendor online to one of the "textbook" templates in IBA. This was a long process as I had to unlock and clear out the formatting of the template. But, once that was done and content was transferred over, all was good. I submitted/delivered the same content and preview book within the new template and it went right through the first time (all metadata was exactly the same as well).
Now, the iBookstore approval waiting process begins!
Good luck! -
Hi, I'm En32, now trying to publish my first iBooks (epub).
The package I created is always rejected to deliver with following error.
Does anyone who can provide me a solution ?
=== error ===
Package Summary:
1 package(s) were not uploaded because they had problems:
/Users/En32/Music/iTunes Producer/Playlists/10000448204.itmsp - Error Messages:
Apple's web service operation was not successful
Unable to authenticate the package: 10000448204.itmsp
ERROR ITMS-9000: "Unable to parse apple display options file: com.apple.ibooks.display-options.xml" at Book (MZItmspBookPackage)
===
$ cat META-INF/com.apple.ibooks.display-options.xml
<?xml version=”1.0″ encoding=”UTF-8″?>
<display_options>
<platform name=”*”>
<option name=”fixed-layout”>true</option>
</platform>
</display_options>
===
Actually, I'd like to use fixed layout so I use com.apple.ibooks.display-options.xml.
This ePub file looks good because I can open it with my iPad - iBooks, however iTunes publisher always rejects this.
Any solutions ?I was getting that error when I used OSX's default compress feature. I found a little utility called ePub Zip and used it to compress (zip) my ePubs and that did the trick. They then passed the validation. I got it here:
http://www.mobileread.com/forums/showthread.php?t=55681 -
Has anyone been able to upload an ibooks file with audio only files (m4a) in it? I keep getting the following error message during the upload in iTunes Producer: ERROR ITMS-9000: "Files of type audio/x-m4a are not allowed outside of widgets. then it names the file as an m4p file. Everything works beautifully on the iPad through Preview, and validates through iTunes Producer up until the attempted upload. If you've been able to accomplish this, please let me know how you prepared your audio files. Many thanks.
Hello Fellow iBook Authors!
Today I received the same error that you all have been discussing. I tried selecting the DRM
and this did not work for me, though I'm glad it did for some. Here's what I did as a work-around. . .
Since iBooks Author did not have a problem with Videos, I simply used one of my video programs, ScreenFlow to turn the audio into a video file m4v. I added an image and extended the length or timing of the image to span the length of the audio file. Then exported as an .mov. I then opened QuickTime and opened the file and exported the file to iTunes.
You can use iMovie, Camtasia or any other progam that will allow you to export the audio as a movie file. Does this make sense? I hope this helps, at least in the short-term.
Michael Williams -
When I try to deliver an iBook to the iBookstore I receive the folllowing error message. ERROR ITMS-9000: "Book contains unsupported video my book title_.ibooks:/OPS/assets/media/My video title.m4v. Could not detect ftyp." at Book (MZItmspBookPackage)
I have no idea what this means and would be grateful for any help.KT,
Thank you so much for your interest and response. I think that I followed all the suggested 6 steps from the iBA user tip but to no avail. Do you know anything about this comment by dmingo which is pasted below?
'User dmingo says this about that:
After audio tracks are placed in your book, you must 'Publish' the book from iBA (using the 'File/Publish...' menu) - that means re-entering all metadata from scratch - you can't simply import the .ibooks file into iTP. If you enter another audio clip at some time, you have to do it all again. '
To me it seems to say the video clips need to be delivered separately and one at a time.
I would be grateful for any advice -
I appreciate any help or assistance. I have been trying to update one of my books for for the past few days with no success. I really just need to change two letters. But since I was updating I thought I would make a couple more improvements. I clicked disable portrait and made my pictures a little bigger to fit the whole page. But now I keep getting this error for multiple sound effects throughout the book. ERROR ITMS-9000: "Files of type audio/x-m4a are not allowed outside of widgets: assets/media/chick02.m4p" at Book (MZItmspBookPackage). I did not change the audio. The audio files are placed in widgets. I had no problem the first time it uploaded. I have recreated my whole book from scratch and it still does not work. Does anyone have a suggestion? Thank you for your attention to my question.
Florida author wrote:
Could it matter that I am dragging my audio files onto my document? They appear to be in a widget once dragged in. I use the widget insector to make changes. However, I did not go to the top of the screen and click widget and then insert my audio file.
I don't believe that would make any difference. Drag-and-drop is just a UI shortcut for using the menu items.
Also some of the audio file were used in previous books. Would that cause an error?
No. Each book is a stand-alone entity. It doesn't matter if the same audio file appears in another book.
From what people have reported here, it looks like there is a bug in the submission system. Other than trying the suggestions posted in the linked-to thread, I don't think there is anything you can do to fix it.
I would submit a bug report to Apple though. Quite a lot of people seem to be affected by this problem, and if they hear about the same problem from lots of different sources, that will (presumably) elevate the importance of fixing it.
Michi. -
I am trying to submit a book via iTunes Producer (Ver 3.0) but I keep getting the below errors. Can you someone help me figure out what I need to change in my epub file to resolve these errors. I would be SO apprciative of any help you give us. Thank you!
ERROR ITMS-9000: "UpsideDownSellingIanAltman013014.epub: OEBPS/Text/Section0019.xhtml(5): value of attribute "xml:lang" is invalid; must be an RFC 3066 language identifier" at Book (MZItmspBookPackage)
ERROR ITMS-9000: "UpsideDownSellingIanAltman013014.epub: could not parse OEBPS/Text/index_split_000.html: duplicate id: heading_id_2" at Book (MZItmspBookPackage)
ERROR ITMS-9000: "UpsideDownSellingIanAltman013014.epub: OEBPS/Text/Section0026.xhtml(44): element "blockquote" incomplete; expected element "address", "blockquote", "del", "div", "dl", "h1", "h2", "h3", "h4", "h5", "h6", "hr", "ins", "noscript", "ns:svg", "ol", "p", "pre", "script", "table" or "ul" (with xmlns:ns="http://www.w3.org/2000/svg"). This error occurs 5 times." at Book (MZItmspBookPackage)May I suggest you look at the top of this page and clcik the Apple Support Communhities link and look for the iBooks Author > "Creating ePubs" discussion group who are perhaps more likely to help.
-
I have all these errors, can anyone help with this all means? trying to get my book published in iBooks. Nedd your help. Thanks, Jo
ERROR ITMS-9000: "index_split_000.html(257): attribute "name" not allowed here; expected attribute "accesskey", "charset", "class", "coords", "dir", "href", "hreflang", "id", "rel", "rev", "shape", "style", "tabindex", "target", "title", "type" or "xml:lang"" at Book (MZItmspBookPackage)
Use of the block quote element can cause ePubecheck to give the error "text not allowed here". Text must not be alone inside of a body tag and if it is not enclosed in some other block level tag, this may lead to the error you are receiving.I have all these errors, can anyone help with this all means? trying to get my book published in iBooks. Nedd your help. Thanks, Jo
ERROR ITMS-9000: "index_split_000.html(257): attribute "name" not allowed here; expected attribute "accesskey", "charset", "class", "coords", "dir", "href", "hreflang", "id", "rel", "rev", "shape", "style", "tabindex", "target", "title", "type" or "xml:lang"" at Book (MZItmspBookPackage)
Use of the block quote element can cause ePubecheck to give the error "text not allowed here". Text must not be alone inside of a body tag and if it is not enclosed in some other block level tag, this may lead to the error you are receiving. -
ERROR ITMS-9000 "File given does not match type JPEG....
I'm trying to upload our iBook. I first did an export outside of publish, then did publish and reloaded everything under the .itmsp file publish created. About 10 minutes into the upload, I received a message that read:
1 Apple's web service operation was not successful.
2 Unable to authenticate the package ISBN#...:itmsp
3: ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@387eb9b2[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
4 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@6bad662[userString=Thi s file does not start with a start of image marker.] at Book (MZitmspBookPackage)
5 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@450fcee3[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
6 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@69c736ea[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
7 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@15e672e7[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
8 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@4c812a6ec[userString=T his file does not start with a start of image marker.] at Book (MZitmspBookPackage)
9ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@54180fd6[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
Any suggestions would be greatly appreciated.I had done screen shots on the iPad and then emailed them to my Mac. I then worked to cut the black bar off the top, but some how Photoshop wasn't saving them correctly. I couldn't even reopen them in PS. So, I downloaded them again, went back in, saved them as .jpegs and then reuploaded. That solved it. It was quite bizarre.
Now trying to get the description listing right in the iBookstore.
I wrote the piece out, I thought in TextEdit. Then pasted it into the box in iTunesProducer. When I was getting the error message above, it also was saying that there's a 4,000-character limit. So, I copied it into Pages and did a character count and saw 3,887. I still had to cut about 500 chactacters out. Support responded and said I was still very close to the limit, so I don't know what it was they were counting. My Pages counter said it was close to 3,300....
My problem now is that they have bullet points on lines with no text now. They've fixed it from how it was first diplaying. So, I'm trying to get that cleaned up. It's their fault, but it looks like me, the publisher, is the one who is clueless......
Here's the link to our iBook!
http://itunes.apple.com/us/book/2012-science-prophecy-ancient/id555557425?mt=11 -
ERROR ITMS-9000: "META-INF/container.xml must contain one and only one root file reference."
Hi all,
After correcting a table-of-contents error in my .epub file, I am unable to upload it via iTunes Producer. It lists this error message:
ERROR ITMS-9000: "META-INF/container.xml in 9780615431727.epub must contain one and only one root file reference." at Book (MZItmspBookPackage)
The file has been verified and only has one root file reference in the container.xml file.
Has anyone been able to find a solution to this problem?
Thanks!Hello Forum Users…
For those of you who have run into the upload roadblock, getting an error message similar to this:
Package Summary:
1 package(s) were not uploaded because they had problems:
/Users/slm/Desktop/MUSIC to PICTURE for IBOOK/2012 MTP for iTUNES Bookstore/9780615600918.itmsp - Error Messages:
Apple's web service operation was not successful
Unable to authenticate the package: 9780615600918.itmsp
ERROR ITMS-9000: "OPS/ibooks.ncx(5): 'p50': fragment identifier is not defined in 'OPS/content9.xhtml'" at Book (MZItmspBookPackage)
Following is a "specific" fix, but the idea of the fix will help you with your specifics too.
I tried for 17 days to upload a book that looked and worked perfectly in iPAD via Preview.
After many discussions with Apple, who to their credit stayed with me over 2-3 days, I decided to play a hunch.
I went into a duplicated copy of the book and on every page, (because the error message was not telling the whole story), looked for what InDesign would call "Overset Text."
Now... the "flaw" in iBOOK Author (hint) is that it won't advise you of this "overset text" as does InDesign.
And to compound the matter, the exported ePUB document WORKS in iPAD Preview.
See Screenshots from InDesign:
Okay... Couldn't add it but it is a Warning Box that says there is overset text. (Characters which exceed the text box.)
Nevertheless, I played this hunch, and sure enough found a few boxes with the + in them. In other words I clicked on EVERY text holder and every text block in the entire document.
Where I found + signs, I simply deleted some carriage returns from the iBOOK file... (please note… carriage returns and literally empty spaces that caused the overset text) and then erased all previous copies of the Music to Picture Book on my hard drive, iTUNES and iPAD.
The result? A "text-book" upload with no snags! As my Son would say… "Victory!"
So, first make sure that you are using only PNGs, Jpegs and Movie files to iBook Specs. Then... make sure there are no overset text boxes, which you must do manually.
Enjoy & Godspeed!
Steve
Stephen Melillo, Composer
STORMWORKS®
209 Spinnaker Run
Smithfield, VA 23430-5623
USA
v/f 757-356-1928
stormworld.com
“History is a vast early warning system.” Norman Cousins, editor and author (1915-1990)
"This will be our reply to violence: to make music more intensely, more beautifully, more devotedly than ever before." Leonard Bernstein
“If you have a chance to help someone, and you don’t, you are wasting your time on this earth.” Roberto Clemente -
Error itms-9000 "could not parse OPS/glossary.xhtml"
Has anyone received this error message when trying to deliver an ibook through iTunes Producer?
ERROR ITMS-9000 "could not parse OPS/glossary.xhtml: duplicate id: p2" at Book (MZItmspBookPackage)"
I can't translate that, the ibookstore people are VERY (5 days) slow in responding, and my book can't go through until I've "fixed" the problem. Glossary links are intact, intro movie is in a separate place (not glossary), and I'm at a loss!!Edgar,
My solution came as a suggestion from my computer guru son. Delete every item in the glossary. Since that wasn't practical, I copied each item completely and pasted it to Notepad. THEN deleted each item. In re-inputting the items (copied from Notepad), I used the iBooks "glossary creator" to create each item. Apparently, as I was "creating my own" glossary items, iBooks was creating each item in the background, so duplicates were being created. Once I input the glossary items ONLY through the iBooks "glossary creator" system, there were no duplicates and the submission process went through instantly (took a while, because of the size of the book). About your videos in the glossary, try abridging the video (if it was a duplicate of something used somewhere else in the book) and renaming it a different name, THEN include it in the glossary. It may be thinking that the video is duplicated in the glossary because it's being used elsewhere. If the two (or three) videos all have different names, I think they would pass.
Another thing that caused problems in the book was in dealing with .pdf files. DON'T USE .PDFs. Re-type the verbiage. Including .pdfs created its own set of problems!
Good Luck!! -
ERROR ITMS-9000: "Images larger than 2000000 pixels are not allowed in books
How to reduce image to resolve following issue ?
ERROR ITMS-9000: "Images larger than 2000000 pixels are not allowed in books
Thanks.Hi there djking!
I have an article for you here that can help you with that issue. The article is all about adding images to your books, and can be found here:
iBooks Author: Add and edit photos and other images
http://support.apple.com/kb/PH2797
Thanks for using the Apple Support Communities!
Cheers,
Braden -
ERROR ITMS-9000: "Unable to parse opf file: content.opf" at Book (MZItmspBookPackage)
Hello,
Here an itunes producer error for my new ibook:
ERROR ITMS-9000: "Unable to parse opf file: content.opf" at Book (MZItmspBookPackage)
Any help?
Best!https://discussions.apple.com/message/17782799#17782799
I thinks this link will help solve your issues. It worked for mine. -
ERROR ITMS-9000: "null" at Book (MZItmspBookPackage)
I'm using latest Mac with all updates complete. Created a free book on Author. Preview has no issues. Everything runs smooth up until the delivery stage. I have been roaming at forums and everywhere Google gives me a link without any success. No explanation even what the error means.
The error message I receive after I hit the delivery button after a minute or two is:
ERROR ITMS-9000: "null" at Book (MZItmspBookPackage)
Unable to authenticate the package: 10000450387.itmsp
Anyone has any idea what these mean and how I can fix them?
Thanks;
MehmetI had this issue too. Was able to send but not receive. What I did;
1. I saw where someone said change the incoming port to 995. Did not work.
2. Changed the incoming port back to 110. I noticed that Authentication was set for Authenticated POP (APOP). Set that to Password. Works now. HTH.
Maybe you are looking for
-
Difference between Business Process and Workflow
Hi all, What is the difference between Business Process and Workflow? i have googled it and I don't really understand that complicated definition? Is there any examples to illustrate the difference between the both?
-
I have been trying to export my project for a few days now and it's a pretty simple two minute project until the end when the last clip zooms out to reveal sixty-four clips behind it running at the same time and then my logo comes in and it looks gre
-
Delegated Admin Problem ???? ( High REWARD !)
Dear Portal Experts, Want to find out if there is a way to provide limited access to a content admin i.e. the content admin can create iviews but not pages.Can it only be done at the folder level or can it also be done at the object type level. Appre
-
Hi, I'm having trouble getting my ipod to update. Every time that I select check for updates in iTunes, it says that I have the current ipod software 1.1.1. What am I doing wrong?
-
Hi, I�m trying to enable ftp/telnet in Solaris 10, this is my first time i use solaris 10, could you help me please?