ERROR ITMS-9000 with remote MP4 video
Hello,
We have created an ePub and we are trying to publish it with iTunes Producer. The book contains embeded videos. The videos are not included in the ebook but hosted remotely since they total 1.5 GB and we need to mantain the ebook size very small.
When we try to upload the epub file, we get the following error from iTunes Producer :
ERROR ITMS-9000: "Error Parsing file /OEBPS/http://www.ourwebsite.com/ebookname/videos/video.mp4" at Book (MZltmspBookPackage)
Any suggestion on how to solve this problem ?
Thank you
Hi. Me too, I have the same problem. Did you solve it?
The epub is validate with epubcheck, it is also possible to read it with iPad, watching regularly the videos, but apple store doesn't approve it.
Is there anybody who can help?
Thanks
Similar Messages
-
When I try to deliver an iBook to the iBookstore I receive the folllowing error message. ERROR ITMS-9000: "Book contains unsupported video my book title_.ibooks:/OPS/assets/media/My video title.m4v. Could not detect ftyp." at Book (MZItmspBookPackage)
I have no idea what this means and would be grateful for any help.KT,
Thank you so much for your interest and response. I think that I followed all the suggested 6 steps from the iBA user tip but to no avail. Do you know anything about this comment by dmingo which is pasted below?
'User dmingo says this about that:
After audio tracks are placed in your book, you must 'Publish' the book from iBA (using the 'File/Publish...' menu) - that means re-entering all metadata from scratch - you can't simply import the .ibooks file into iTP. If you enter another audio clip at some time, you have to do it all again. '
To me it seems to say the video clips need to be delivered separately and one at a time.
I would be grateful for any advice -
Has anyone been able to upload an ibooks file with audio only files (m4a) in it? I keep getting the following error message during the upload in iTunes Producer: ERROR ITMS-9000: "Files of type audio/x-m4a are not allowed outside of widgets. then it names the file as an m4p file. Everything works beautifully on the iPad through Preview, and validates through iTunes Producer up until the attempted upload. If you've been able to accomplish this, please let me know how you prepared your audio files. Many thanks.
Hello Fellow iBook Authors!
Today I received the same error that you all have been discussing. I tried selecting the DRM
and this did not work for me, though I'm glad it did for some. Here's what I did as a work-around. . .
Since iBooks Author did not have a problem with Videos, I simply used one of my video programs, ScreenFlow to turn the audio into a video file m4v. I added an image and extended the length or timing of the image to span the length of the audio file. Then exported as an .mov. I then opened QuickTime and opened the file and exported the file to iTunes.
You can use iMovie, Camtasia or any other progam that will allow you to export the audio as a movie file. Does this make sense? I hope this helps, at least in the short-term.
Michael Williams -
ERROR ITMS-9000:"Redundant Binary Upload. There already exists a binary upload with build version '1.1' for ipa '1.1'".
I need to change the build number, but not the version number. So I can upload a new build for same version to ITC. What step should I do in FB4.7?Hi mobisa,
Can you try the solution in this post? ios - ERROR ITMS-9000: "Redundant Binary Upload. There already exists a binary upload with build version '1.0' for train…
Thanks,
Preran -
I submitted my IPA file to Itunes Connect using Application Loader and got the error message below. I have AIR SDK 13.0.0.111 and using Flash Builder 4.6.
Please help. Thank you in advance.
ERROR ITMS-9000: "This bundle is invalid. New apps and app updates submitted to the App Store must be built with public (GM) versions of Xcode 5.1.1 or higher and IOS 7 SDK. Do not submit apps built with beta software." ...Hi!
I'm also using Air SDK 15 and I'm getting Invalid Bundle Error:
Adobe Air iOS Invalid Bundle
The bundle does not support the minimum version os specified in info.plisthttp://stackoverflow.com/questions/26047837/adobe-air-ios-invalid-bundle-the-bundle-does-n ot-support-the-minimum-version-os
Really need help
Michael -
What does this mean and how do I fix it? Error ITMS-9000 "Invalid Code Signing The executable ´viwer.app/ viewer´ must be signed with the certificate that is contained in the provisioning profile"
If you had Firefox save your Yahoo password, first try deleting that here:
orange Firefox button ''or'' classic Tools menu > Options > Security > "Saved Passwords"
The "signed out" message seems to be related to how Yahoo authenticates you. Some users have reported that disabling automatic proxy detection solves the problem, and it also resolves an issue of getting logged out every few minutes, if you have ever experienced that.
To make the change:
orange Firefox button ''or'' classic Tools menu > Options > Advanced
On the "Network" mini-tab, click the "Settings" button, then choose "No Proxy" and OK your way back out.
If your work connection requires you to use a proxy server, try the "Use system settings" option instead.
Does that help? -
I try to publish my book create with ibooks author( with publish button) and in delivery(using itunes producer) process a itms-9000 errror cancel the whole thing. To be accurate a big list of itms-9000 errors which contains the message:
ERROR ITMS-9000: (name of my file).ibooks: the book asset contains files not listed in the OPF manifest: (name of my file).ibooks:/OPS/assets/widgets/?????????-1/???????.c3d or dae or jpg.
Does anyone had the same problem or can anyone help me to fix this issue???. thank you.Hello Fellow iBook Authors!
Today I received the same error that you all have been discussing. I tried selecting the DRM
and this did not work for me, though I'm glad it did for some. Here's what I did as a work-around. . .
Since iBooks Author did not have a problem with Videos, I simply used one of my video programs, ScreenFlow to turn the audio into a video file m4v. I added an image and extended the length or timing of the image to span the length of the audio file. Then exported as an .mov. I then opened QuickTime and opened the file and exported the file to iTunes.
You can use iMovie, Camtasia or any other progam that will allow you to export the audio as a movie file. Does this make sense? I hope this helps, at least in the short-term.
Michael Williams -
Error itms-9000 "could not parse OPS/glossary.xhtml"
Has anyone received this error message when trying to deliver an ibook through iTunes Producer?
ERROR ITMS-9000 "could not parse OPS/glossary.xhtml: duplicate id: p2" at Book (MZItmspBookPackage)"
I can't translate that, the ibookstore people are VERY (5 days) slow in responding, and my book can't go through until I've "fixed" the problem. Glossary links are intact, intro movie is in a separate place (not glossary), and I'm at a loss!!Edgar,
My solution came as a suggestion from my computer guru son. Delete every item in the glossary. Since that wasn't practical, I copied each item completely and pasted it to Notepad. THEN deleted each item. In re-inputting the items (copied from Notepad), I used the iBooks "glossary creator" to create each item. Apparently, as I was "creating my own" glossary items, iBooks was creating each item in the background, so duplicates were being created. Once I input the glossary items ONLY through the iBooks "glossary creator" system, there were no duplicates and the submission process went through instantly (took a while, because of the size of the book). About your videos in the glossary, try abridging the video (if it was a duplicate of something used somewhere else in the book) and renaming it a different name, THEN include it in the glossary. It may be thinking that the video is duplicated in the glossary because it's being used elsewhere. If the two (or three) videos all have different names, I think they would pass.
Another thing that caused problems in the book was in dealing with .pdf files. DON'T USE .PDFs. Re-type the verbiage. Including .pdfs created its own set of problems!
Good Luck!! -
ITunes Producer ePub Upload Error ERROR ITMS-9000
This is the iTunes Producer ePub Upload Error:
ERROR ITMS-9000: "Unable to unzip input: null" at Book (MZItmspBookPackage)
How do I fix this?Hi. Me too, I have the same problem. Did you solve it?
The epub is validate with epubcheck, it is also possible to read it with iPad, watching regularly the videos, but apple store doesn't approve it.
Is there anybody who can help?
Thanks -
I am getting the following error when attempting to deliver my iBooks Author book package via iTunes Producer: "
Unable to authenticate the package: B_SPACE_NUTRITION.itmsp
ERROR ITMS-9000: "OPS/ibooks.ncx(5): element "content" not allowed yet; missing required element "navLabel"" at Book (MZItmspBookPackage)"
I understand that there's something wrong with the TOC file (.ncx), but I have tried everything and nothing seems to work. Every section of the TOC is labeled, so not sure why the navLabel issue is happenening.
Any help is GREATLY appreciated! Thank you.Similar issues looks like. Are you using a template other than those in iBooks Author? That's what I did, and that was definitely part of the issue.
After digging through .ibooks code for hours and still not seeing the problem, I decided to reach out to one of the Apple epub conversion affiliates in iTunes Connect. They said they could repair the file without a problem, started working on it, only to come back a week later and say they couldn't work on .ibooks or .iba files yet.
So, in complete frustration, I decided to transfer my content page by page from the blank template I downloaded from a vendor online to one of the "textbook" templates in IBA. This was a long process as I had to unlock and clear out the formatting of the template. But, once that was done and content was transferred over, all was good. I submitted/delivered the same content and preview book within the new template and it went right through the first time (all metadata was exactly the same as well).
Now, the iBookstore approval waiting process begins!
Good luck! -
I am trying to submit a book via iTunes Producer (Ver 3.0) but I keep getting the below errors. Can you someone help me figure out what I need to change in my epub file to resolve these errors. I would be SO apprciative of any help you give us. Thank you!
ERROR ITMS-9000: "UpsideDownSellingIanAltman013014.epub: OEBPS/Text/Section0019.xhtml(5): value of attribute "xml:lang" is invalid; must be an RFC 3066 language identifier" at Book (MZItmspBookPackage)
ERROR ITMS-9000: "UpsideDownSellingIanAltman013014.epub: could not parse OEBPS/Text/index_split_000.html: duplicate id: heading_id_2" at Book (MZItmspBookPackage)
ERROR ITMS-9000: "UpsideDownSellingIanAltman013014.epub: OEBPS/Text/Section0026.xhtml(44): element "blockquote" incomplete; expected element "address", "blockquote", "del", "div", "dl", "h1", "h2", "h3", "h4", "h5", "h6", "hr", "ins", "noscript", "ns:svg", "ol", "p", "pre", "script", "table" or "ul" (with xmlns:ns="http://www.w3.org/2000/svg"). This error occurs 5 times." at Book (MZItmspBookPackage)May I suggest you look at the top of this page and clcik the Apple Support Communhities link and look for the iBooks Author > "Creating ePubs" discussion group who are perhaps more likely to help.
-
I have all these errors, can anyone help with this all means? trying to get my book published in iBooks. Nedd your help. Thanks, Jo
ERROR ITMS-9000: "index_split_000.html(257): attribute "name" not allowed here; expected attribute "accesskey", "charset", "class", "coords", "dir", "href", "hreflang", "id", "rel", "rev", "shape", "style", "tabindex", "target", "title", "type" or "xml:lang"" at Book (MZItmspBookPackage)
Use of the block quote element can cause ePubecheck to give the error "text not allowed here". Text must not be alone inside of a body tag and if it is not enclosed in some other block level tag, this may lead to the error you are receiving.I have all these errors, can anyone help with this all means? trying to get my book published in iBooks. Nedd your help. Thanks, Jo
ERROR ITMS-9000: "index_split_000.html(257): attribute "name" not allowed here; expected attribute "accesskey", "charset", "class", "coords", "dir", "href", "hreflang", "id", "rel", "rev", "shape", "style", "tabindex", "target", "title", "type" or "xml:lang"" at Book (MZItmspBookPackage)
Use of the block quote element can cause ePubecheck to give the error "text not allowed here". Text must not be alone inside of a body tag and if it is not enclosed in some other block level tag, this may lead to the error you are receiving. -
ERROR ITMS-9000: "File given does not match type JPEG ... Image is likely corrupt
Hi ALl,
On compliing my book get these errors with ITunes producer...I've resaved the files out with photoshop and they seems fine?
Package Summary:
1 package(s) were not uploaded because they had problems:
/Users/Umran/Music/iTunes Producer/Playlists/9780957408654.itmsp - Error Messages:
Apple's web service operation was not successful
Unable to authenticate the package: 9780957408654.itmsp
ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@1cf629f[userString=An unknown error occured while parsing. Image is likely corrupt. Exception message: null]" at Book (MZItmspBookPackage)
ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@1801285[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@1e056e9[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@11d58e0[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@127c00e[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
ERROR ITMS-5107: "VirtualLandscapesTheModernEra20002012.epub: Fixed-layout books must supply a text or bodymatter starting location in the guide." at Book (MZItmspBookPackage)
Any advice??? Hope someone can help!iBookstore Publisher Support send me a fast response email which included some helpful info:
Please make sure that all image files inside the ePub end with one of the following: ".tif", ".jpg", or ".png" and that the file itself matches the file extension type. To check if the image file matches the file extension type, please right click on the image then select "Get Info". Once the info tab appears, please make sure that the file extension type of the image file matches the "Kind" found under "General".
For further information regarding embedded images, please refer to the iBookstore Asset Guide, which is available for download in the Deliver Your Content module in iTunes Connect.
And they INCLUDED THE TRANSPORTER LOG (!), the log generated by iTunes Producer as it tries to upload a book. We were able to search for the Validation Error # within the log and find out which image Producer was trying to upload when it encountered an error. Turns out the problem was a corrupted screenshot jpeg.
Grateful! -
Error ITMS-9000: Invalid Segment Alignment
Hello everyone,
This is my first time submitting an app to the app store. I've done ad-hoc distribution before, but my client needs this app on close to a thousand of their iPads, and they have corporate offices everywhere, so B2B is the way I have to go.
Everything is built and tested and works fine. Certificates and Provisioning Profiles are all fine. I am at the last possible step and when I go to submit the .ipa file in Application Loader 3.0, I can't shake this message...
ERROR ITMS-9000: "Invalid Segment Alignment. This app does not have the proper segment alignment and should be rebuilt with the latest version of Xcode. Please contact Developer Technical Support if you need further assistance."
Here's the details...
The app was built in Adobe Flash CC 2014 using AIR for IOS 14.0. I used my PC for the actual building/publishing of the app and then transferred the .ipa file to my Macbook when I tested it and everything was finalized by the client. Application loader will not let me deliver the app to iTunes connect for submission. I keep getting this error.
I've tried everything I can think of. I've installed Flash CC on my Macbook and tried publishing again. All the Certificates and Provisioning Profiles were made and downloaded on the Macbook. I've tried submitting .ipas that were published in AIR for IOS 14.0 and 13.0. I've tried uninstalling xCode 6 and Application Loader 3 and using older versions. So far, nothing has worked.
Has this happened to anyone else? I'm really in a jam here. My client needs their app and I can't fix this last issue. It's very difficult because Adobe Customer Support says that the problem is Apple's Application Loader since the app works fine and distributes without problem ad-hoc. Apple Customer Support says they can't help either, since the app was built in a 3rd party software and not in xCode. If anyone can point me in the right direction, that would be amazing.
Thanks,
LeeThere's a huge issue with this on Adobe's developer forums.
This issue is happening to people everywhere, and it's only been happening for about 20 days or so. Before that Flash CC apps uploaded fine.
There is a successful workaround to the problem that a couple of guys came up with, but it's all terminal coding kind of stuff, and that's miles beyond my comprehension. That kind of coding is way past me, which is why I built it using Flash to begin with, because Action Script is simple. It would take me longer to figure out the work around that it did for me to build the app itself. lol
Any other ideas??? -
ERROR ITMS-9000 "File given does not match type JPEG....
I'm trying to upload our iBook. I first did an export outside of publish, then did publish and reloaded everything under the .itmsp file publish created. About 10 minutes into the upload, I received a message that read:
1 Apple's web service operation was not successful.
2 Unable to authenticate the package ISBN#...:itmsp
3: ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@387eb9b2[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
4 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@6bad662[userString=Thi s file does not start with a start of image marker.] at Book (MZitmspBookPackage)
5 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@450fcee3[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
6 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@69c736ea[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
7 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@15e672e7[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
8 ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@4c812a6ec[userString=T his file does not start with a start of image marker.] at Book (MZitmspBookPackage)
9ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues:
Error=com.apple.jingle.leghorn.fileformat.ValidationError@54180fd6[userString=Th is file does not start with a start of image marker.] at Book (MZitmspBookPackage)
Any suggestions would be greatly appreciated.I had done screen shots on the iPad and then emailed them to my Mac. I then worked to cut the black bar off the top, but some how Photoshop wasn't saving them correctly. I couldn't even reopen them in PS. So, I downloaded them again, went back in, saved them as .jpegs and then reuploaded. That solved it. It was quite bizarre.
Now trying to get the description listing right in the iBookstore.
I wrote the piece out, I thought in TextEdit. Then pasted it into the box in iTunesProducer. When I was getting the error message above, it also was saying that there's a 4,000-character limit. So, I copied it into Pages and did a character count and saw 3,887. I still had to cut about 500 chactacters out. Support responded and said I was still very close to the limit, so I don't know what it was they were counting. My Pages counter said it was close to 3,300....
My problem now is that they have bullet points on lines with no text now. They've fixed it from how it was first diplaying. So, I'm trying to get that cleaned up. It's their fault, but it looks like me, the publisher, is the one who is clueless......
Here's the link to our iBook!
http://itunes.apple.com/us/book/2012-science-prophecy-ancient/id555557425?mt=11
Maybe you are looking for
-
Offline approval - weird characters in Outlook
Hi all, We're on SRM 5.0, Server 550, SP12. Scenario: offline approval of Shopping Carts After running report RBBP_NOTIFICATION_OFFAPP, approver is getting an e-mail in Outlook 2003 with some weird characters: **START** Â Â Â Â The following require
-
Hi friends, How to underline a word in ABAP reporting like MS-Word? Name : <u>Thayalan </u> Age : <u> 30</u> Thanks & Regards, Thayalan
-
2 SIM cards in one Nokia phone?
Hi there, I'm from Portugal, and recently, I have met a girl who had a Nokia Mobile Phone where she could place 2 SIM cards. I´ve tried to find it in nokia's site but I didn't found it. Can you tell which model is it? (sorry if this isn't the right p
-
I just got my first Mac and decided to get started with Aperture (after being a long-time Lightroom user). I am trying to get used to the import functions - as compared to LR - in moving my files into the Aperture library. I have been using various c
-
When I remove a button, it reappears when I close and open firefox again, how do I fix this?
For example the "share" button, if I remove it by customising Firefox, it is there again when I close and open Firefox.