Error message 4960

I get this error message when adobe tries to extract the files. Nny clues anyone?
Frustrating because I originally bought Photoshop Elements 11 on disc, only to discover my imac has no dvd drive. So I am trying tot download the free trial to purchase it with my serial number. Thanks for any advice.

Hi islandnews,
This error ususally comes up if the extraction of files was interrupted or the installer package is incomplete or corrupted.
Try downloading it again and check.
Please refer the KB doc to troubleshoot Download Assistant : http://kb2.adobe.com/cps/898/cpsid_89867.html
As an alternative, try the direct download links available at : http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
But make sure you follow the important intructions on the page before initiating the download.

Similar Messages

Import error message "-4960"

Using iMovie 4. I have already done this movie, from video clips from my camcorder. I have saved the clips, put them on an external drive, but now I had to bring them back onto my desktop to make another version. Some of the clips will import, but most will not, giving me an error message "-4960". I can't find an explanation in the Support section. Does anybody know what happened to make those clips unimportable?
Thanks,
Nancy
iMac G4 Mac OS X (10.3.9)

What is the file format used on the external drive?
Some Windows formats only allow a 4GB file size or lower.
You may need to reformat the drive using Disk Utility.

Error message 4960- problem is not resolved, what next?

Download Assistant keeps saying it is extracting files. it doesn't matter how many times I unistall and reinstall the Download Assistant I can't get it to download the free trial.
The only reason why I want the free trial is because i bought PS Elements 11 on disc, without realising my Mac doesn't have a DVD drive. So i want to use my serial number to purchase it online.
Help! Or I will have to return the disc, get my money back, Adobe loses a customer (forever, it this is not resolved) and I have no way of getting of Photoshop. I also don't want to give Apple extra money to buy a superdrive to read the DVD, I'm quite disgusted they don't put DVD drives in their new iMacs, what a con.

Islandnews first if you have another Mac with an optical drive you can either mount the disc over the network or copy the install files to a USB drive.
Second if the download is continuing to fail please first try implementing solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1 to reset ADA. You can then try downloading again.
Finally if you continue to face difficulties please try initiating a direct download by following the steps listed at http://forums.adobe.com/thread/981369.

Why error message when trying to put in a transition?

I'm using iMovie 4 and can not put in a transition. I'm getting error message 4960, "error in system operation". I've successfully added transitions up until now. What gives? Thanks.

Have you tried either of the free Ringtone converter programs - MusicTones or MiniTones?
Both can be found on freewarepalm.com. If you need help with either, I can assist...
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Error message recieved when attempting to download update: Error indesign 8 LS16.dmg error -4960

I'm attempting to download and update for Indesign CS6 and recieve this error: error indesign 8 LS16.dmg error -4960. I clicked ok and the download continued to the *extracting -- this may take awhile. Well, that's been going on for 10 minutes now -- and I'm concerned that the download is locked up. My questions are:
What should I do about the error message?
How long should the extraction process take? Is it hung up? How long should I wait before aborting the download process?
How do I abort the download process, if that's what I need to do.
Suggestions and prayers appreciated.

I would probably kill the process.
From what I can tell, the best thing is to download again. From where were you getting the download?

ERROR MSG 4960.

I TRIED TO DOWNLOAD PRO 11 TRIAL ON MY MAC AND GOT AN ERROR MSG 4960. WHAT DOES THIS ERROR MSG MEAN?

Hi WFJHEMDEH162645$,
Please refer the given thread for similar issue: http://forums.adobe.com/message/4618635 \ http://forums.adobe.com/message/4744390.
Refer the given Kb: http://helpx.adobe.com/x-productkb/global/troubleshoot-download-problems.html to fix download issue.
Regards,
Romit Sinha

How can I eliminate Error Message?

When I turn on or restart my computer, the following error message appears twice on my screen:
Transport Monitor
Could not complete your request
(-4960)
It does go away if I press return for each message, but it always returns when I turn on the computer.
Thank you for any help you can offer!

Searching http://www.apple.com/support for Transport Monitor error, I find that it relates to communicating with peripherals such as Palm devices. Are you using the latest Palm software and are you sure that there aren't other devices which might be interfering with the connection?

Windows Vista: Ipod Error Message, no longer read by PCs

Hello,
I have a 5th generation black ipod video with 30GB of memory.
The other day I hooked it up to my laptop (Toshiba, 4 months old) that it's been functioning on with no problems whatsoever. This weird error message flashed twice about it not being able to sync because of some software problem.
Eversince then, the only thing I can charge my ipod on is the family treadmill in the basement (~_~) as no other computer in the house recognizes it. I can't even charge it through the wall sockets, either.
I have changed the ipod cord, still no luck. I've also reset the device about 3 or 4 times and uninstalled, restarted the laptop then reinstalled itunes. I would like to reset it back to factory settings but that's impossible as computers/laptops don't pick it up. I live very far from a Mac store...
What's a girl to do? I can't live without my Busta Rhymes and Wu-Tang Clan!
Any advice would be greatly appreciated! Thanks!

you have to update Vista go to this site and up-date http://windowsupdate.microsoft.com

Error message into a Variable.

Dear users,
I have a rather usual (unusual from the weekend beers for me though!!) query which I can't figure out a proper way to implement.
My requirement is like this:
I have a message class in which I want to define a text 'Employee number & not found'.
I want to use this in the program, but not to raise this error. Instead, I want to move this error message with the Employee number into a Character(200) variable.
So instead of using MESSAGE e0xx(messageclass) USING employee number, I would like to move the error text into a variable which looks like:
lv_text = e0xx(messageclass) USING '1234' which stores the text 'Employee number 1234 not found' in lv_text.
How would I acheive it??
Thanks, V!

Try tis way
message e999(00) with i_emp-empno into lv_text.
press f1 in message will provide you more details
a®

IPod seen by windows, not by iTunes+ weird error message

I have a first generation 2GB iPod nano and i use windows xp. I can't load any music because iTunes doesn't see my iPod and an error message pops up that reads like this: "iTunes: iTunes.exe corrupt file. The file or directory \iPod_Control\iTunes is corrupt and unredable. Please run the checkdisk utility." I've tried everything, reinstalling iTunes, different versions, reinstalling OS, resetting iPod, even on another computer, same problem. Other than that, the iPod works normally, it's just lacking music..
and why is there no email adress from apple for service qustions? 10x

I still don't get it, how can I put it in disk mode if I CANNOT see the iPod in iTunes..?
Did you read the document i linked you to? here's another link to it:
Putting iPod into Disk Mode
whereabouts in that procedure in that document (that you get to by clicking that link) does it say that you have to connect it to iTunes to put it into disk mode?
... never mind ... i guess you've fixed it anyway ...

Error message iPod cannot update b/c all of the playlists no longer exist

Hello. I have been getting this error message. "Songs on the iPod "MAR(the name of my iPod)" cannot update because all of the playlists selecting for updating no longer exist." And my playlists are still on the left side in my iTunes. They do exist. I have a feeling ths might have to do with the fact that on vacation the person I was visiting gave me a gift of putting all of his music that would fit into the external hard drive part of my iPod, and for the past week or so I have been putting that music onto my 40 GB portable hard drive at home. I suspect I took a vital folder out of my iPod by accident. Right now I have the folder iPod_control if I open my iPod up in My Computer. Am I missing something? Right now my iPod is empty because iTunes made a composite playlist last week and I deleted it thinking I could get my real playlists back. Can you help me, or reccomend a site/someone who can? Thank you.
PC Windows XP

hiya!
And my playlists are still on the left side in my iTunes. They do exist.
let's just doublecheck this. folks get this message if they have "automatically update selected playlists only" selected in their itunes "ipod" preferences tab. so bring up that tab ("edit > preferences", click "ipod" while the ipod is showing up in the source list), and do a playlist by playlist crosscheck of the playlists selected in that tab, and the playlists showing up in the itunes sourcelist.
is there any playlist selected in the preferences tab that isn't showing up in the sourcelist?
love, b

Windows Blue Screen Error Message Appears As Soon As IPod Connected

Everytime I connect my IPod to my computer, I get the Windows Blue Screen error message. Thought it was the cable, so plugged cable in by itself. No problem. Uninstalled IPod and ITunes software and then plugged in IPod, still got the Blue Screen. The Blue Screen says something about "recent plugged in device problem". It is not the cable, it must be the IPod. Did not have this problem when I bought it. Tried it on labtop and get the same error message. I can't do updater or anything that requires me to plug the IPod into a computer because the Blue Screen appears immediately. When I unplug, the Blue Screen remains and locks up the computer so I have to restart each time. I have tried everything I can think of. Please help.

Hi Mike thank you for replying,
I am not able to start the computer in safe mode, safe mode with networking, last good known configuration etc, Each time it quickly blue screens and restarts about two secs into the process.
I was unable to try a clean OS install from the disk as it gave the blue screen error shown in the original post. The same thing happened when I tried to use the repair option on the XP home disc. So i can't get into the computer at all to start diagnosing the fault, the only clue I have is the error message, and after searching the internet I haven't found much enlightenment from that yet.
If you can help me out or suggest where to search it would be much appreciated.
Thx

IPod Error Message: "The disk could not be read from or written to."

Hello!
I was syncing my sister's video iPod (30GB) and this error message pops up "Attempting to copy to the disk. "SARAH'S IPO" failed. The disk could not be read from or written to."
I have restored it three times already, but once it starts putting the music and files back onto the iPod it pops up with that error message. I have updated to the latest version of iTunes and iPod software available. My OS is Windows XP.
Is this something serious? Will I be able to fix it myself or will I need to send it in to be fixed by Apple? Will that be expensive? We didn’t get the Apple replacement plan. D=
Any help would be greatly appreciated. Thank you in advance. ^_^
PowerBook G4 Mac OS X (10.4.3) 15" PowerBook 1.5 GHz PowerPC G4, 1.5GB RAM - Windows XP with iPod 5 Generation

Okay I went thru that entire list and here's what I got...
(1) My OS is XP and is running fine.
(2) I've updated my windows
(3) I don't know of any software that might be interfering.
(4) There are no damaged files.
(5) My Windows hard-drive is not damaged and I've tried restoring my iPod's disk thru iTunes but it still doesn't work.
(6) I don't have an iPod photo and I can't find the folder to delete the cache if if I did.
(7) The USB cord is firmly connected into my USB port and my iPod
(8) My music is on my external hard-drive so I need to keep 3rd-party hardware connected
(9) I will try another USB cord to see if that works.
Is there anything else that I can do? Can Apple fix this?
Please let me know.

IPod Touch will no longer sync...error message.

For some reason my older iPod Touch without a camera on it will not sync any more and I am getting an error message saying this iPod cannot be synced. Now I had it set up to sync over Wi-Fi and I would occasionally hook up to the computer with the cable and got error messages on both. Now I read something about removing the SC Info Folder. If I do that will that mess things up with syncing my iPhone?

What is the exact wording of the error message?

Error Message: Need to purge Cache in Adobe Bridge CC (on PC)

I tried purging using Adobe Bridge by going to Edit/Preferences/Cache then purging, but it becomes non responsive. The error message said the problem files were at Users/(my user name)/AppData/Roaming/Adobe/BridgeCC/Cache. There are 4 files in there that are taking up 124 GB! Can I simply delete these files or will it corrupt my regular files? I tried doing as some other forums suggested and hold the ALT key down when opening Bridge before purging, but no luck.

Yes, you can delete the cache files manually, Just be advised that Bridge will become very, very slow until it finishes rebuilding its caches. Depending on your files, that can take a few minutes or several hours.
A good way of doing it is at night, so you can do it before going to bed and let Bridge rebuild caches overnight.
If you can, save the cache files before deleting them to an external drive, so that you'll have them as backup if something goes wrong.

Error message 4960

Similar Messages

Maybe you are looking for