Error message after buying a gift

I bough a video as a gift and after it is supposed to be finished I click the "done" button and then get an error message:
We could not complete your Music Store request. An unknown error occurred (502). There was an error in the Music Store. Please try again later.
This happened in the Canada store. Is this a known bug?
Thanks

Vicki,
When you say nothing is working, do you mean that as a statement about the iPad or just iBooks?  Try a soft reset, hold both the sleep and home buttons until the apple logo appears and the system restarts.
You might also try to reinstall iBooks incase something is corrupted in your installation.

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    ____________ CRUSH REPORT____________
    Process:         Adobe Illustrator [4446]
    Path:            /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:      com.adobe.illustrator
    Version:         691 (16.0.5)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [158]
    User ID:         501
    Date/Time:       2014-06-16 14:41:45.317 +0300
    OS Version:      Mac OS X 10.8.5 (12F45)
    Report Version:  10
    Interval Since Last Report:          113222 sec
    Crashes Since Last Report:           2
    Per-App Interval Since Last Report:  2301 sec
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                      611908C7-718D-8010-5BCA-804B5B5B8795
    Crashed Thread:  0  Main Thread  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    VM Regions Near 0:
    -->
        __TEXT                 0000000100000000-0000000101877000 [ 24.5M] r-x/rwx SM=COW  /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Thread 0 Crashed:: Main Thread  Dispatch queue: com.apple.main-thread
    0   libsystem_c.dylib             0x00007fff82fa7670 strlen + 16
    1   libstdc++.6.dylib             0x00007fff87a54a3f std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string(char const*, std::allocator<char> const&) + 39
    2   com.adobe.illustrator         0x00000001009ae22c 0x100000000 + 10150444
    3   com.adobe.illustrator         0x00000001009af1bc 0x100000000 + 10154428
    4   com.adobe.illustrator         0x0000000100979137 0x100000000 + 9933111
    5   com.adobe.illustrator         0x00000001009793ca 0x100000000 + 9933770
    6   com.adobe.illustrator         0x0000000100993b6b 0x100000000 + 10042219
    7   com.adobe.illustrator         0x000000010084878e 0x100000000 + 8685454
    8   com.adobe.illustrator         0x00000001009904af 0x100000000 + 10028207
    9   com.adobe.illustrator         0x0000000100774bab 0x100000000 + 7818155
    10  com.adobe.illustrator         0x0000000100848995 0x100000000 + 8685973
    11  com.adobe.illustrator         0x00000001007742b1 0x100000000 + 7815857
    12  com.adobe.illustrator         0x0000000100705fab 0x100000000 + 7364523
    13  com.adobe.illustrator         0x000000010084878e 0x100000000 + 8685454
    14  com.adobe.illustrator         0x0000000100704369 0x100000000 + 7357289
    15  com.adobe.illustrator         0x00000001006f4ccc 0x100000000 + 7294156
    16  com.adobe.illustrator         0x00000001001634e8 0x100000000 + 1455336
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x00007fff83cf4d16 kevent + 10
    1   libdispatch.dylib             0x00007fff8170adea _dispatch_mgr_invoke + 883
    2   libdispatch.dylib             0x00007fff8170a9ee _dispatch_mgr_thread + 54
    Thread 2:
    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdfb9 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore 0x00007fff89c1a210 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore 0x00007fff89c1a3e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore 0x00007fff89b7ca98 MPWaitOnQueue + 252
    5   com.adobe.ACE                 0x0000000102a2f2c9 0x1029f6000 + 234185
    6   com.adobe.ACE                 0x0000000102a2e5da 0x1029f6000 + 230874
    7   com.apple.CoreServices.CarbonCore 0x00007fff89bf17e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    9   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 3:
    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdfb9 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore 0x00007fff89c1a210 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore 0x00007fff89c1a3e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore 0x00007fff89b7ca98 MPWaitOnQueue + 252
    5   com.adobe.ACE                 0x0000000102a2f2c9 0x1029f6000 + 234185
    6   com.adobe.ACE                 0x0000000102a2e5da 0x1029f6000 + 230874
    7   com.apple.CoreServices.CarbonCore 0x00007fff89bf17e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    9   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 4:
    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdfb9 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore 0x00007fff89c1a210 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore 0x00007fff89c1a3e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore 0x00007fff89b7ca98 MPWaitOnQueue + 252
    5   com.adobe.ACE                 0x0000000102a2f2c9 0x1029f6000 + 234185
    6   com.adobe.ACE                 0x0000000102a2e5da 0x1029f6000 + 230874
    7   com.apple.CoreServices.CarbonCore 0x00007fff89bf17e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    9   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 5:
    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdfb9 _pthread_cond_wait + 869
    2   com.adobe.AGM                 0x0000000102eddcfb AGMInitialize + 3255535
    3   com.adobe.AGM                 0x0000000102edeafc AGMInitialize + 3259120
    4   com.adobe.AGM                 0x0000000102ee5d8b AGMInitialize + 3288447
    5   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    6   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 6:
    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdfb9 _pthread_cond_wait + 869
    2   com.adobe.ape.engine           0x00000001192c1c0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine           0x000000011906fec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine           0x00000001192c1cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine           0x00000001192c1d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine           0x00000001192c1e79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    8   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 7:
    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdfb9 _pthread_cond_wait + 869
    2   com.adobe.ape.engine           0x00000001192c1c0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine           0x000000011906fec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine           0x00000001192c1cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine           0x00000001192c1d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine           0x00000001192c1e79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    8   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 8:
    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdfb9 _pthread_cond_wait + 869
    2   com.adobe.ape.engine           0x00000001192c1c0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine           0x000000011906fec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine           0x00000001192c1cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine           0x00000001192c1d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine           0x00000001192c1e79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    8   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 9:
    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdfb9 _pthread_cond_wait + 869
    2   com.adobe.ape.engine           0x00000001192c1c0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine           0x000000011906fec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine           0x00000001192c1cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine           0x00000001192c1d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine           0x00000001192c1e79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    8   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 10:
    0   libsystem_kernel.dylib         0x00007fff83cf2686 mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff83cf1c42 mach_msg + 70
    2   com.apple.CoreFoundation       0x00007fff86f84233 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation       0x00007fff86f89916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation       0x00007fff86f890e2 CFRunLoopRunSpecific + 290
    5   com.apple.CoreMediaIO         0x00007fff8dd946e8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
    6   com.apple.CoreMediaIO         0x00007fff8dd8c2ce CAPThread::Entry(CAPThread*) + 156
    7   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    8   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 11:
    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdff3 _pthread_cond_wait + 927
    2   com.adobe.ape.engine           0x00000001192c1bd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine           0x00000001192d9ddb APXGetHostAPI + 2614859
    4   com.adobe.ape.engine           0x00000001192c1cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine           0x00000001192c1d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine           0x00000001192c1e79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    8   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 12:
    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdff3 _pthread_cond_wait + 927
    2   com.adobe.ape.engine           0x00000001192c1bd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine           0x00000001194542c3 APXGetHostAPI + 4164403
    4   com.adobe.ape.engine           0x00000001192c1cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine           0x00000001192c1d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine           0x00000001192c1e79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    8   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 13:
    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdfb9 _pthread_cond_wait + 869
    2   com.adobe.AFlame               0x00000001206eb5f5 Flame_Terminate + 1642661
    3   com.adobe.AFlame               0x00000001206cc4cb Flame_Terminate + 1515387
    4   com.adobe.AFlame               0x000000012068428a Flame_Terminate + 1219898
    5   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    6   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 14:
    0   libsystem_kernel.dylib         0x00007fff83cf4386 __semwait_signal + 10
    1   libsystem_c.dylib             0x00007fff830437c8 nanosleep + 163
    2   libsystem_c.dylib             0x00007fff830436df usleep + 54
    3   com.adobe.illustrator.plugins.dBrushTool 0x000000011c5912d2 PluginMain + 364594
    4   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    5   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 15:
    0   libsystem_kernel.dylib         0x00007fff83cf26c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool 0x000000011c5937ea PluginMain + 374090
    Thread 16:
    0   libsystem_kernel.dylib         0x00007fff83cf26c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool 0x000000011c5937ea PluginMain + 374090
    Thread 17:
    0   libsystem_kernel.dylib         0x00007fff83cf26c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool 0x000000011c5937ea PluginMain + 374090
    Thread 18:
    0   libsystem_kernel.dylib         0x00007fff83cf26c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool 0x000000011c5937ea PluginMain + 374090
    Thread 19:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib         0x00007fff83cf4322 __select + 10
    1   com.apple.CoreFoundation       0x00007fff86fc8f46 __CFSocketManager + 1302
    2   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    3   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 20:: IPCClient rcvr: FMClient.501.4446.140735100813696.1
    0   libsystem_kernel.dylib         0x00007fff83cf4322 __select + 10
    1   com.extensis.cpp-core-framework 0x0000000129930169 GIPCReceiver::OSWaitForData() + 2975
    2   com.extensis.cpp-core-framework 0x0000000129924b40 GIPCClient::ReceiverThreadProc(GThread*) + 798
    3   com.extensis.cpp-core-framework 0x00000001299a2ed9 GThread::PthreadInternal(void*) + 223
    4   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    5   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 21:: Agent IF Message Handler
    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdfb9 _pthread_cond_wait + 869
    2   com.extensis.cpp-core-framework 0x00000001299623ce GSemaphore::TimedWait(unsigned int) + 76
    3   com.extensis.cpp-core-framework 0x00000001299293f9 GIPCClient::GIPCMTDataAccumulator::WaitForData(unsigned int, std::vector<char, std::allocator<char> >&, bool) + 37
    4   com.extensis.ExtensisFontManagement.sdk 0x0000000129ef11d5 GAgentIFMessageHandlerThread::RunMessageHandlerThread() + 445
    5   com.extensis.ExtensisFontManagement.sdk 0x0000000129ef18f2 GAgentIFMessageHandlerThread::AgentIFMessageHandlerThreadFunc(GThread*) + 42
    6   com.extensis.cpp-core-framework 0x00000001299a2ed9 GThread::PthreadInternal(void*) + 223
    7   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    8   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 22:: IPCDataHandler for rcvr: FMClient.501.4446.140735100813696.1
    0   libsystem_kernel.dylib         0x00007fff83cf4322 __select + 10
    1   com.extensis.cpp-core-framework 0x000000012992c3d1 -[IPCDataHandler handleDataFromSocket:] + 2197
    2   com.apple.Foundation           0x00007fff8a2b9532 __NSThread__main__ + 1345
    3   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    4   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 23:
    0   libsystem_kernel.dylib         0x00007fff83cf46d6 __workq_kernreturn + 10
    1   libsystem_c.dylib             0x00007fff82fbbf1c _pthread_workq_return + 25
    2   libsystem_c.dylib             0x00007fff82fbbce3 _pthread_wqthread + 412
    3   libsystem_c.dylib             0x00007fff82fa6191 start_wqthread + 13
    Thread 24:
    0   libsystem_kernel.dylib         0x00007fff83cf46d6 __workq_kernreturn + 10
    1   libsystem_c.dylib             0x00007fff82fbbf1c _pthread_workq_return + 25
    2   libsystem_c.dylib             0x00007fff82fbbce3 _pthread_wqthread + 412
    3   libsystem_c.dylib             0x00007fff82fa6191 start_wqthread + 13
    Thread 25:
    0   libsystem_kernel.dylib         0x00007fff83cf46d6 __workq_kernreturn + 10
    1   libsystem_c.dylib             0x00007fff82fbbf1c _pthread_workq_return + 25
    2   libsystem_c.dylib             0x00007fff82fbbce3 _pthread_wqthread + 412
    3   libsystem_c.dylib             0x00007fff82fa6191 start_wqthread + 13
    Thread 26:
    0   libsystem_kernel.dylib         0x00007fff83cf4386 __semwait_signal + 10
    1   libsystem_c.dylib             0x00007fff830437c8 nanosleep + 163
    2   com.adobe.illustrator.plugins.ScriptingSupport 0x00000001158d78cb PluginMain + 1570155
    3   com.adobe.illustrator.plugins.ScriptingSupport 0x00000001158bf5b9 PluginMain + 1471065
    4   com.adobe.illustrator.plugins.ScriptingSupport 0x00000001158d7c16 PluginMain + 1570998
    5   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    6   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 27:
    0   libsystem_kernel.dylib         0x00007fff83cf42aa __recvfrom + 10
    1   ServiceManager-Launcher.dylib 0x00000001150d65ec Invoke + 45721
    2   ServiceManager-Launcher.dylib 0x00000001150d5813 Invoke + 42176
    3   ServiceManager-Launcher.dylib 0x00000001150d4be0 Invoke + 39053
    4   ServiceManager-Launcher.dylib 0x00000001150d4c66 Invoke + 39187
    5   ServiceManager-Launcher.dylib 0x00000001150d030f Invoke + 20412
    6   ServiceManager-Launcher.dylib 0x00000001150d0616 Invoke + 21187
    7   ServiceManager-Launcher.dylib 0x00000001150d0cd7 Invoke + 22916
    8   ServiceManager-Launcher.dylib 0x00000001150d0f41 Invoke + 23534
    9   ServiceManager-Launcher.dylib 0x00000001150d361d Invoke + 33482
    10  ServiceManager-Launcher.dylib 0x00000001150d3775 Invoke + 33826
    11  ServiceManager-Launcher.dylib 0x00000001150d3fb2 Invoke + 35935
    12  ServiceManager-Launcher.dylib 0x00000001150d40ad Invoke + 36186
    13  ServiceManager-Launcher.dylib 0x00000001150c6d6b Login + 480
    14  ServiceManager-Launcher.dylib 0x00000001150ca7ad Login + 15394
    15  ServiceManager-Launcher.dylib 0x00000001150d4412 Invoke + 37055
    16  ServiceManager-Launcher.dylib 0x00000001150d6253 Invoke + 44800
    17  libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    18  libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 28:
    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdff3 _pthread_cond_wait + 927
    2   com.adobe.ape.engine           0x00000001192c1bd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine           0x00000001192d9ddb APXGetHostAPI + 2614859
    4   com.adobe.ape.engine           0x00000001192c1cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine           0x00000001192c1d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine           0x00000001192c1e79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    8   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 29:
    0   libsystem_kernel.dylib         0x00007fff83cf40fa __psynch_cvwait + 10
    1   libsystem_c.dylib             0x00007fff82fbdff3 _pthread_cond_wait + 927
    2   com.adobe.ape.engine           0x00000001192c1bd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine           0x00000001194542c3 APXGetHostAPI + 4164403
    4   com.adobe.ape.engine           0x00000001192c1cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine           0x00000001192c1d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine           0x00000001192c1e79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    8   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 30:
    0   libsystem_kernel.dylib         0x00007fff83cf26c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator         0x00000001001b9105 0x100000000 + 1806597
    2   com.adobe.illustrator         0x00000001001b8cde 0x100000000 + 1805534
    3   com.apple.CoreServices.CarbonCore 0x00007fff89bf17e0 PrivateMPEntryPoint + 58
    4   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    5   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 31:
    0   libsystem_kernel.dylib         0x00007fff83cf26c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator         0x00000001001b9105 0x100000000 + 1806597
    2   com.adobe.illustrator         0x00000001001b8cde 0x100000000 + 1805534
    3   com.apple.CoreServices.CarbonCore 0x00007fff89bf17e0 PrivateMPEntryPoint + 58
    4   libsystem_c.dylib             0x00007fff82fb9772 _pthread_start + 327
    5   libsystem_c.dylib             0x00007fff82fa61a1 thread_start + 13
    Thread 32:
    0   libsystem_kernel.dylib         0x00007fff83cf46d6 __workq_kernreturn + 10
    1   libsystem_c.dylib             0x00007fff82fbbf1c _pthread_workq_return + 25
    2   libsystem_c.dylib             0x00007fff82fbbce3 _pthread_wqthread + 412
    3   libsystem_c.dylib             0x00007fff82fa6191 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x00000000ffffffff  rbx: 0x0000000000000001  rcx: 0x0000000000000001  rdx: 0x0000000000000001
      rdi: 0x0000000000000000  rsi: 0xffffffffffffffff  rbp: 0x00007fff5fbff730  rsp: 0x00007fff5fbff708
       r8: 0x0000000000000000   r9: 0x000000000000000f  r10: 0x0000000024810001  r11: 0x000000013886c38a
      r12: 0x00007fff5fbff7d0  r13: 0x00007fff5fbff7a0  r14: 0x00007fff5fbff750  r15: 0x00007fff5fbff75f
      rip: 0x00007fff82fa7670  rfl: 0x0000000000010286  cr2: 0x0000000000000000
    Logical CPU: 1
    Binary Images:
           0x100000000 -        0x101876fef +com.adobe.illustrator (691 - 16.0.5) <33643694-AE8E-D193-92FA-25940D71D475> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
           0x101aba000 -        0x1027ffff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
           0x102812000 -        0x102880fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
           0x1028d4000 -        0x1028d6fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
           0x1028db000 -        0x102938ff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.690) <577BD19B-B362-35B4-6020-2F038DEA5877> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
           0x10295f000 -        0x1029c4ff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.690) <0298BED7-3107-5330-292B-D7BAA1326B8E> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
           0x1029f2000 -        0x1029f2ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.690) <5DB43D6A-1CA5-CD74-C2B9-5B02AAC809FD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
           0x1029f6000 -        0x102b6ffff +com.adobe.ACE (AdobeACE 2.19.18.20990 - 2.19.18.20990) <48C7C467-93A7-F609-1083-D0DD3C0B8988> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
           0x102b82000 -        0x10318afff +com.adobe.AGM (AdobeAGM 4.26.20.20990 - 4.26.20.20990) <8F9BD5CF-287E-9EF1-926D-728359878CAC> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
           0x103226000 -        0x103268ff7 +com.adobe.ARE (AdobeARE 1.5.02.20990 - 1.5.02.20990) <2FF36232-F715-2228-ACC0-BABFC0D6F779> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
           0x103270000 -        0x10336afe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
           0x10340e000 -        0x10342dfff +com.adobe.BIB (AdobeBIB 1.2.02.20990 - 1.2.02.20990) <84AEC009-ED37-875D-BA3B-19FF2A53F9EF> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
           0x103434000 -        0x10345cff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4D9551F1-B07C-3BAF-0CED-1F83C866BCAA> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
           0x103463000 -        0x1037c7ff7 +com.adobe.CoolType (AdobeCoolType 5.10.34.20990 - 5.10.34.20990) <3D5F8577-39F8-D1D0-81FE-6DC4203A9719> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
           0x103813000 -        0x103c59fff +com.adobe.MPS (AdobeMPS 5.8.0.24821 - 5.8.0.24821) <E8E87710-F66B-32B5-97C6-A35D20867697> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
           0x103cd6000 -        0x104dd4fef +com.adobe.psl (AdobePSL 13.0.0.21041 - 13.0.0.21041) <910C283A-607C-F863-97EF-07FB2EEB38AD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
           0x104f95000 -        0x104ff5ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
           0x104fff000 -        0x1050b7fe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
           0x1050ea000 -        0x105194fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
           0x1051bb000 -        0x1052fbfe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
           0x10537a000 -        0x10547cfef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
           0x1054c4000 -        0x105611ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
           0x105685000 -        0x1058cefe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
           0x105951000 -        0x105958fff +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E1A491B4-8427-45ED-D312-5BC6E1ABF0A1> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
           0x105962000 -        0x10598efff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
           0x1059b1000 -        0x105a6efff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
           0x105ab8000 -        0x105b7dfff +com.adobe.JP2K (2.0.0 - 2.0.0.25990) <1D61D0B2-F263-72E6-C2BB-C8BA6EBB9BAD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
           0x105bcc000 -        0x105d95fff +com.adobe.owl (AdobeOwl version 5.0.3 - 5.0.3) <1DEEBFAD-1C6D-303B-9F68-B39677534527> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
           0x105dd7000 -        0x1065aaff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
           0x106662000 -        0x106763fff +com.adobe.PDFPort (AdobePDFPort 2.1.0.20993 - 2.1.0.20993) <4356804E-2D42-1280-DC3B-66448D57F05A> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
           0x106777000 -        0x10679cffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsetting s
           0x1067d8000 -        0x10681efe7 +com.adobe.pip (6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
           0x10682b000 -        0x1068d9fef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
           0x106916000 -        0x1069d2fef +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <9C3A0810-22F9-5C20-C5A9-44C552076054> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
           0x1069f4000 -        0x106d0afff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <041B948F-2768-2FC9-712A-43AE264510DB> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
           0x106dd6000 -        0x106df0ff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
           0x106df9000 -        0x106e12fff  com.apple.carbonframeworktemplate (1.0 - 1.0) <0EDFCF84-BC82-4466-D878-69327B1722AF> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
           0x106e19000 -        0x106efdfe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
           0x106f0e000 -        0x106f16fef +com.adobe.boost_date_time.framework (6.0.0 - 6.0.0.0) <FEC30D42-7E6D-67F6-DE45-DF25D16AAFF5> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
           0x106f30000 -        0x106f49ff7 +com.adobe.boost_filesystem.framework (6.0.0 - 6.0.0.0) <761BECE6-A9F6-0D48-44A1-677A44601F39> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
           0x106f6b000 -        0x10701ffef +com.adobe.boost_regex.framework (6.0.0 - 6.0.0.0) <5315481A-D3FC-D8F9-137D-CADBE984299D> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
           0x1070ab000 -        0x107118fef +com.adobe.boost_serialization.framework (6.0.0 - 6.0.0.0) <A7509FBF-0BAB-C773-DE5D-E1CA3AD31628> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
           0x10721b000 -        0x107228fff +com.adobe.boost_signals.framework (6.0.0 - 6.0.0.0) <9FAA55B3-B272-F747-270F-21D786E209E7> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
           0x10723d000 -        0x10723fff7 +com.adobe.boost_system.framework (6.0.0 - 6.0.0.0) <DD51C1B2-7FC1-81C1-1D88-FA3D12F01560> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
           0x107246000 -        0x107252fff +com.adobe.boost_threads.framework (6.0.0 - 6.0.0.0) <8E8AD219-4C88-3140-D002-F07B74E15C43> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
           0x107270000 -        0x1076bbfef +com.adobe.dvaadameve.framework (6.0.0 - 6.0.0.0) <993E4D4C-BEB3-A6F7-64E2-A4D742E147E6> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
           0x107d16000 -        0x107e03fe7 +com.adobe.dvaai.framework (6.0.0 - 6.0.0.0) <AE668FE9-2D17-2DB6-34BF-2111565B7A6B> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
           0x107eaf000 -        0x1080a3fff +com.adobe.dvacore.framework (6.0.0 - 6.0.0.0) <76DA097D-FDE2-D4D9-7C7A-C4FF86F0A2CC> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
           0x10826b000 -        0x10878efef +com.adobe.dvaui.framework (6.0.0 - 6.0.0.0) <39B9DD96-CD3A-38AF-395B-E54C4ED8C620> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
           0x108ca1000 -        0x108d6eff7 +com.adobe.dvaworkspace.framework (6.0.0 - 6.0.0.0) <0B5A7058-98EC-B242-BD62-03ED6DD6C1F2> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
           0x108e62000 -        0x108f4eff7 +com.adobe.exo.framework (6.0.0 - 6.0.0.0) <7B65DA8D-501B-F242-C2E1-71F4C4EA3F20> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/exo.framework/Versions/A/exo
           0x109098000 -        0x109116fff +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 66.145433) <5C63613F-6BDE-1C29-D3FD-9D292F9ADB12> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
           0x109127000 -        0x109153ff7 +libtbb.dylib (0) <57655978-A378-BE1E-7905-7D7F951AD6F7> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/libtbb.dylib
           0x10916c000 -        0x10917aff3 +libtbbmalloc.dylib (0) <CB038B96-2999-5EB1-E26A-7720A7A8F8CD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/libtbbmalloc.dylib
           0x109190000 -        0x109195fff  com.apple.agl (3.2.1 - AGL-3.2.1) <328CAFF6-C443-303F-923A-F9EEA8E71794> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
           0x10919c000 -        0x1091a5fff +com.adobe.dvaflashview.framework (6.0.0 - 6.0.0.0) <7941B717-142A-AC01-5E6E-87521BCFA6AA> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/dvaflashview.framework/Versions/A/dvaflashview
           0x1091b3000 -        0x1091b7ff7 +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <13D5CEF7-6090-CD66-8DA0-190771950F76> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
           0x1091f2000 -        0x1091f4ff7  com.apple.textencoding.unicode (2.5 - 2.5) <0518078E-C652-3CFC-A3FB-903C600CE831> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
           0x10a7fc000 -        0x10a7fcfff +com.adobe.illustrator.plugins.PlugInRes (Localizer version 16.0.0 - 16.0.0) <F92F3F78-179C-2196-F172-4F89E3EDD850> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Required/Resources/uk_UA/PluginRes.aip/Contents/MacOS/PlugInRes
           0x10d338000 -        0x10d349fef +com.adobe.illustrator.plugins.BNPlugin (BNPlugin version 16.0.3 - 16.0.3) <831635EC-F536-4557-AC4E-0035A4FE3394> /Applications/ADOBE_CS6_UA/*/BNPlugin
           0x10d350000 -        0x10d387ff7 +com.adobe.illustrator.plugins.ArtboardPanel (Artboard Panel version 16.0.3 - 16.0.3) <4DC9C186-8909-5EA0-4738-3FFA2DA0E58F> /Applications/ADOBE_CS6_UA/*/ArtboardPanel
           0x10d39f000 -        0x10d3acfef +com.adobe.illustrator.plugins.AppBarControls (AppBarControls version 16.0.3 - 16.0.3) <428E440C-F2B2-520E-FB0E-9EB387B09E0B> /Applications/ADOBE_CS6_UA/*/AppBarControls
           0x10d3bb000 -        0x10d404ff7 +com.adobe.illustrator.plugins.KeyboardShortcuts (Keyboard Shortcuts version 16.0.3 - 16.0.3) <4CE1A272-14F0-D49F-ACBF-AEE937CA9FA4> /Applications/ADOBE_CS6_UA/*/KeyboardShortcuts
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    Mick,
    It may be worth trying to uninstall, run the Cleaner Tool and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html
    Or, you may try Customer Care,
    http://helpx.adobe.com/contact.html
    or Adobe Support (phone),
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
    or this specialized forum (where you may be able find the answer from previous threads),
    http://forums.adobe.com/community/download_install_setup

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    1- I did a DisableLoopBack and set the value to "1".
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    2.Go to IIS -> Applicaiton Pools, make sure the application pool related to your web application is started.
    Reference:
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    Eric
    TechNet Community Support
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

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