Error message  - and iTunes will not play anything at all

After scouring forums for similar issues, I have tried a complete uninstall and reinstall of iTunes with MacAfee firewall disabled. Nada. iTunes starts with an error message saying 'Configuration error, audio and video files may not play back correctly' (or similar). Library comes up and I can see my recent purchases, but nothing will play. Frustrating to say the least.
I am Windows 7, I have McAfee and Malwarebytes running.
What else can I try? This is extra infuriating as I have just purchased five albums of new music.

Try the white-screen topic of:
iPod touch: Hardware troubleshooting
An appointment at the Genius Bar of an Apple store may be in order.

Similar Messages

  • I have a brand new i phone 4s and i have updated the soft ware to the 5.1 and tried to restore it to download my old contacts and apps etc. and my computer now wont recognise my phone and itunes will not do anything can any body help please????

    I have a brand new i phone 4s and i have updated the soft ware to the 5.1 and tried to restore it to download my old contacts and apps etc. and my computer now wont recognise my phone and itunes will not do anything can any body help please???? i need this sorting asap xxxxxxx

    see if this link helps   http://support.apple.com/kb/TS1538

  • My iPhone will not get past the connect to iTunes screen. I tried downloading iOS 8.0.2 and it downloaded but then cancelled because of an error. My iPhone will not do anything at all.

    So my iPhone 5s will not let me get past the connect to iTunes page.
    Thursday night I went to go download iOS 8.0.2 and it said I needed to connect to iTunes. So I plugged my cord into my laptop and it opened up iTunes and proceeded to tell me that I needed to update and restore. So I clicked it and it began updating. After over a day, and many different attempts, it finally downloaded all the way through and then said it was processing the item. After this, there was a said error and I had to restart the update. I haven't been able to use my phone at all and it will not let me get past the connect to iTunes page. Please help.

    I was able to restore my phone!!!
    I called Apple and they said there was nothing more I could do. I called my carrier Verizon and was able to get my computer to recognize my device after trying this-
    Solution:
    After trying EVERYTHING this is the ONLY thing that worked-
    I took the USB connector cable out of the USB port it was in, and tried another one on the otherside of my laptop and iTunes was able to discover my phone in recovery mode. My phone was reset and everything is fine ( thank gosh for backup copies!)

  • Itunes will not play anything

    I open iTunes, select a song from the library, and the song will not play. No sound, no movement on the status bar.

    Hi bdonahy,
    Welcome to the Support Communities!
    Are you able to hear sound in other applications?
    If you are having issues with iTunes for Windows, it may be best to completely uninstall iTunes and related components.  See this article for information:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Additionally, you may want to attempt the troubleshooting steps in these articles:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    - Judy

  • When opening Firefox I get a Java Scripts error message and Firefox will not always open

    When opening Firefox browser I get an error message from JavaScript Application: "TypeError:components{cid} is undefined. Sometimes the Firefox browser will not open; sometimes it does. Very annoying!!
    Richard

    This can be caused by an add-on that says it is compatible with Firefox 4 but isn't quite compatible. This thread has more information: [https://support.mozilla.com/en-US/questions/729606 Javascript pop errors stating: TypeError: Components.classes[cid] is undefined | Firefox Support Forum | Firefox Help].
    Does that help?

  • When logging into FaceTime I get an error message and it will not log in.

    After downloading Lion, when I tried to log into FaceTime it kept giving me an error message,
    'The server encountered an error processing registration. Please try again later.'
    This is with multiple AppleIDs and my ID works on other machines.

    Having same issue here!

  • When you go to File and click Send Link a small box appears with an error message and it will not send the link.

    See above.

    Hi,
    Please try this: '''Tools''' (or '''Alt''' + '''T''') > '''Options''' > '''Applications'''. Look for or start typing '''mailto''' in the search box and for the '''Action''' change it to the desired mail client (the application that opens up in Explorer) if the value is different.
    '''Options''' > '''Applications''': https://support.mozilla.com/en-US/kb/Options%20window%20-%20Applications%20panel
    Managing Actions: https://support.mozilla.com/en-US/kb/Managing%20file%20types

  • I am getting a 42404 error message when opening itunes and itunes will not let me connect my iphone to it trying to get me to restore. I need help?

    I am getting a 42404 error message when opening itunes and itunes will not let me connect my iphone to it trying to get me to restore. I need help? I am not that technically inclined and really simple terms  are appreciated.

    Try downloading the songs from a different device. If you are doing it from your iOS device, try form your computer.

  • Trying to start itunes - message appears "APSDAEMON.EXE MSVCR80.DLL is missing.  Then another box indicates "Error 7 (Windows error 126).  Itunes will not start.  Can someone tell me what the problem is and how to fix?

    when I tried to update to the new version of Itunes - message box appears "APSDAEMON.EXE MSVCR80.DLL is missing".  Then another box indicates "Error 7 (Windows error 126)".  Itunes will not start.  Can someone tell me what the problem is and how to fix?

    Solving the iTunes Installation Problems in Windows
    1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
    2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

  • New download of iTunes 11.0.2 will not play anything and i cannot find where my my movies went??

    new download of iTunes 11.0.2 will not play anything and i cannot find where my my movies went??
    anybody else having problems?  did download in US and left for Hong Kong. opened itunes and nothing

    I am having the same problem too.  Any updates?

  • I have just updated itunes to 10.7 and now my videos and flims will not play. I get a message saying itunes has stopped working. Can you help

    I have just updated itunes to 10.7 and now my videos and flims will not play.

    This helped overcome the crash problem, but (as reported before), I still have to start iTunes in Safe Mode in order to watch any videos. This has been the case since 10.5.
    The regular mode behavior has changed a bit - instead of the progress bar moving to the end of the video, showing no video but playing the audio for about three seconds, it now leaves the progress bar where it is ... but the rest of the behavior hasn't changed.
    Windows 7 Professional, 64 bit on an HP dv8t quad-core laptop w/ 8 GB RAM, running nVidia GeForce 230M with 1 GB video RAM.
    Thanks for your prompt response to the original problem posted above. At least now I'm back where I started from before I upgraded to 10.7. Not optimal, but I've finally gotten used to doing a Ctrl-Shift-click to run iTunes.
    Scott

  • PLEASE HELP! My Ipod touch will not play anything from or in itunes.

    I don't know what to do. For the first 4 months everything was great then all of a sudden my Ipod would no longer play anything from or in itunes. I can not transfer anything from itunes to it either. It looks like it has been transferred on the ipod and in itunes under my device but it will not play anything. I can download directly into the ipod and its fine.  I listen to audio books from library sites as well as buy them but now it does not work unless it can go directly in the ipod which library sites need to come from your computer and them be transferred after its downloaded.  Can anyone help me?  I even have a brand new ipod thinking it was the other one but its not. I have windows 7 64 bit. Also I have uninstalled and reinstalled and nothing changes. Thank you.
    Message was edited by: denise1227

    - Try resetting the iPod. Nothing will be lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Next restore from backup
    - Last, restore to factory defaults/new iPod.

  • I downloaded the latest itunes update and it will not play my music and the sound on my computer has been disabled.

    I downloaded the latest itunes update on my HP desktop with Windows Vista and it will not play my music and has disabled the sound on my computer?

    Good Morning jsacc38,
    The resource below will help you with the issues you are having with the iTunes for Windows update on your PC:
    If you can't install or update iTunes for Windows - Apple Support
    http://support.apple.com/en-gb/HT201668
    Learn what to do if you can’t install or update iTunes on your Windows PC.
    If you can’t install iTunes on your Windows PC, or if you see “error 7” or “error 2” after you install the software, follow the steps below in order.
    If you see a different error when trying to launch iTunes, follow the steps in iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
    Make sure that you're logged in to your computer as an administrator.
    If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You can also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
    Install the latest Microsoft Windows updates.
    To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8, with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
    Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
    Right click on iTunesSetup or iTunes64Setup (the installer you downloaded in step 3). 
    If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
    If you have Windows XP: Choose Open.
    If you've previously installed iTunes, the installer will prompt you to repair the software.
    After the repair is complete, restart your computer and try launching iTunes.
    If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
    Remove and reinstall iTunes and other software components for Windows XP.
    Remove and reinstall iTunes and other software components for Windows Vista, Windows 7, or Windows 8.
    Songs you bought from the iTunes Store or imported from CDs are saved in your My Music folder by default. Deleting iTunes won’t delete your music.
    Disable conflicting software.
    Some background processes can cause issues that prevent applications like iTunes from installing.
    If you installed security software and are having issues installing iTunes for Windows, you might need to disable or uninstall security software to resolve the issues.
    Restart your computer.
    After the restart, and adjusting the software running on your PC, install iTunes again.
    Get more help
    If the steps in this article don't help you resolve the issue, you might be able to find a solution through a search of the Microsoft support website.
    If you receive errors regarding inaccessible registry keys during installation, try the steps found in "Could not open key" message when installing iTunes or Apple components for Windows.
    Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
    Last Modified: Feb 2, 2015
    Have a good weekend!
    - Judy

  • Hello, well im having some problems with my ipod 4th gen it will not turn on and when i plug it in to itunes it will not come up saying i need to restore. when i try that it will not compleet. the ipod will not do anything at all... please help me

    Hello, well im having some problems with my ipod 4th gen it will not turn on and when i plug it in to itunes it will not come up saying i need to restore. when i try that it will not complet. the ipod will not do anything at all... please help me i havent got  extra money to spend..

    Just what happens when the restore does not complete?
    Error message?
    Does it freeze? Is so what is listed in the status bar of iTunes?

  • I have just upgraded to the latest version of OSX as invited by Apple. Since then iTunes will not play and my volume controls have stopped working - in Preferences the sound controller is not able to find any input or output devices. What is going on?

    I have just upgraded to the latest version of OSX as invited by Apple. Since then iTunes will not play and my volume controls have stopped working - in Preferences the sound controller is not able to find any input or output devices. What is going on?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    When you see the gray Apple logo, release the shift key.
    If you are prompted to log in, type your password, and then hold down the shift key again as you click  Log in.
    *Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. 
    There will be no audio output in safe mode. The question to be answered by the test is whether any devices are listed in the Sound preference pane. After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Maybe you are looking for

  • I just upgraded to iTunes 10.6.1 and now my library is not loaded, how do I get it back?

    I upgraded to iTunes 10.6.1 overnight and when I start it now there is no media loaded, no songs, no films and no TV Shows. I have tried starting using the shift key to point iTunes back to my library location, but still no luck. Has anyone got any i

  • Creation of a new plant

    Hi Gurus, While creating a new plant in real time, is advisable to copy a standard plant or define a new plant ? Please give reasons. When a plant is copied what are the various parameters that are copied to the target plant ? Thanks & regards, Suren

  • Fluttering display. Help me please

    I have noticed my iMac 21.5" display brightness fluttering in intensity intermittently each 45 min or so. I already substituted it but the new IMAC has same issue. What do i have to do? Has any one esle experienced this? I have read that i can resolv

  • How to view web page in emulator/device using j2me

    hi i wanna view web page using j2me i am using code ----instead of getting teh page i am getting source code of the page and i am not getting any thing in real device so do i need a browser??cant i view this page inside my application?? HttpConnectio

  • Reading audio input using dsnoop

    I have an app that can only run in Flash under Windows. I can get it to mostly work under WINE, but there are parts that need microphone input. Winecfg lists the writeable audio device as dmix:0, and the readable as dsnoop:0. Obviously the dmix:0 wor