Error Message: "device failed to calibrate the laser power level..."

Receiving error message "The disc can't be burned, because the device failed to calibrate the laser power level for this media."
What does this mean? What do I need to do? Happens with every disc I try.

It means your superdrive/optical drive has failed. That error, in my experience, is always a hardware problem. If you're under warranty, it will most likely be covered, unless there is any accidental damage to your system.
If you're out of warranty, optical drives aren't the most expensive component in the world if it's something you need on a regular basis.

Similar Messages

  • I cannot burn pics or text.  I keep getting the error message "device failed to calibrate the laser power level for this media"

    I get the following error message whenever I try to burn anything...!..any solutions?  Thank you.

    When you put in a disk to burn, the burner performs a test burn on a spot of the DVD where data doesn't get placed. This lets the optical burner and computer determine what kind of disc you've given it. The error message is most likely to occur when there's a mechanical problem with the burner or when you have bad data.
    I used to work for an Apple reseller and in any week we'd have a couple people bring in their Macs thinking their optical drives were damaged when they really just had bad media. Most people don't realize that CD and DVD media can go bad with age so it wasn't at all uncommon for people to say, "I burned a disc last month just fine." And I'd stick a DVD from our stock into the computer and burn one just fine too. Problem solved for a lot less than the cost of a new burner.
    BTW, if you are in a dusty environment or there's a smoker in the house you might also have a dirty lens so a lens cleaning kit wouldn't be a bad investment either.

  • Error Message while trying to burn a DVD-R with my MacBook Pro: "The disc can't be burned, because the device failed to calibrate the laser power level for this media.

    While using my Mac OS X Version 10.6.8 to burn a DVD-R I keep getting the error message: "This disc can't be burned, because the device failed to calibrate the laser power level for this media."
    So, I tried the iDVD and got the same error message.
    Can anyone out there help me? I've tried both a DVD - R, and a CD.
    I made a short 2:20 minute presentation from iMovie and used the "share" to iDVD, then to iTunes, then I tried exporting it to Quicktime and saved it on my desk top. That is when I tried burning by opening the blank DVD-R in the finder then draging the movie on to it and selecting the burn option. Thank you for your time in helping me with this frustrating problem.
    Peace, Pyxidis

    I have had that same problem, but it was unrelated to any upgrade.
    In my case the optical drive was simply failing, and I replaced it - it was a Powerbook, about eight years old.
    It is possible that it's unrelated to Lion, as unlikely as this may seem, since you've just upgraded.
    Optical drives seem to be the most life-limited component in these computers. The laser just seems to get weak with age.

  • How do I deal with this error message when burning DVD's: The disc can't be burned, because the device failed to calibrate the laser power level for this media.

    I am getting this error message when trying to burn a DVD: The disc can’t be burned, because the device failed to calibrate the laser power level for this media. iMac, Mac OS X 10.6.8 Memorex DVD-R 12x Any ideas?

    First, try a different batch of recordable DVDs. If you still have problems, you may want to make an appointment at the genius bar and have it checked. The drive may be failing.

  • I am getting this message when trying to burn a cd: The disc can't be burned, because the device failed to calibrate the laser power level for this media.

    I have a mac book pro OSX 10.7.5 I am getting this message when trying to burn a cd: The disc can’t be burned, because the device failed to calibrate the laser power level for this media.

    Look here:
    Burner - device failed to calibrate the laser power level for this media.

  • When i insert a blank DVD, appear a message "The disc can't be burned, Because the device failed to calibrate the laser power level for this media."

    when i insert a blank DVD, appear a message "The disc can't be burned, Because the device failed to calibrate the laser power level for this media."

    when i insert a blank DVD, appear a message "The disc can't be burned, Because the device failed to calibrate the laser power level for this media."

  • Iam getting the following message when i try and burn a dvd using my mac The disc can't be burned, because the device failed to calibrate the laser power level for this media.

    The disc can’t be burned, because the device failed to calibrate the laser power level for this media.
    Can anyone help
    Thanks

    Unfortunately your drive has *probably* failed. You can try a cleaning disc, sometimes thst can help. First though try resetting the smc and pram.
    To reset the smc on Desktop Macs
    Shut down the computer.
    Unplug the computer's power cord.
    Wait fifteen seconds.
    Attach the computer's power cord.
    Wait five seconds, then press the power button to turn on the computer
    Resetting NVRAM / PRAM
    Shut down your Mac.
    Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.

  • Burner - device failed to calibrate the laser power level for this media.

    The burn to the MATSHITA DVD-R UJ-845E drive failed. The device failed to calibrate the laser power level for this media.
    Huh?? Have no idea what this means, after a forum search am more confused... I don't think I've installed any software that has effected it (suggested in other discussions) The only other one that might have been useful was archived and I couldn't work out how to read all the threads so if anyone can help with this error message that would be awesome.

    I just wanted to share my experience with this issue:
    Early 2008 Mac Pro with two 16x SuperDrives (Sony NEC Optiarc 7170A). BOTH SuperDrives stopped working properly at the same time. After a few months of burning only CDs, I suddenly found myself unable to burn DVDs.
    I could read and write CDs, but I could only read, not write, DVDs. Attempts to burn DVDs gave the dreaded "could not calibrate laser for this media" message in Finder, Disk Utility, and Burn. (console Burn error: 0x8002006D The device failed to calibrate the laser power level for this media.)
    The fact that both SuperDrives went bad at the same time made me think that it had to be either the media or a software/firmware glitch.
    I tried Memorex, TDK, and Verbatim media; neither would write. I tried canned air, a DVD-cleaning-disc kit, resetting SMC and PRAM (which of course involved rebooting), the International pref pane trick, even tried flashing the drive firmware with new and old firmware revisions. My last resort was to install Snow Leopard on a blank partition; I still got the same error message when trying to burn a DVD from the brand new, fresh OS install.
    It seemed ridiculous to have a $3,000 machine unable to burn DVDs, so I ended up purchasing two new SuperDrives from MacSales/OWC. (Apple Original Pioneer DVR-112D-BK Internal [Black Bezel] 'SuperDrive' up to 16X DVD+/-R, up to 8X DVD+/-RW, Up to 8X Dual Layer +/-R DL, up to 32X CDR/RW Burner.) These were available to ship the same day for $34/ea.
    I just received them; it took only 15 minutes to swap out the old drives with the new ones. They work perfectly, on all my media.
    I suppose $70 for two new drives is more than worth the frustration of trying to resolve this problem by other means. I hope my experience can help others with this same issue.

  • Mac OS X 10.6.8; iPhoto- photos  to 'burn folder'; press 'burn' symbol. This window appears: 'Burn - The disc can't be burned, bcause the device failed to calibrate the laser power level for this media'; what to do next to address this?-

    have Mac OS X 10.6.8; Put a few iPhoto-photos  to 'burn folder'; press 'burn' symbol. This window appears: 'Burn - The disc can't be burned, bcause the device failed to calibrate the laser power level for this media'; what to do next to address this?-

    That's a hardware issue and I'd ask on the forum for whatever Mac you have.

  • Been trying to burn a movie onto DVD and get this "The disc can't be burned, because the device failed to calibrate the laser power level for this media" Anybody know what it means and what to do? Help! Thanks

    Been trying to burn a movie onto DVD and get this "The disc can’t be burned, because the device failed to calibrate the laser power level for this media" Anybody know what it means and what to do? Help! Thanks

    It generally means that the media is faulty or of poor quality. Most of us here use Verbatim, Maxell or Taiyo Yuden media.
    OR
    Your Superdrive may need a clean.
    If you have further questions please state what Mac, with what versions of OS X, iMovie and iDVD you are using.

  • The device failed to calibrat the laser power level for this media

    Hi,
    Does anyone knows what this means:
    "the device failed to calibrat the laser power level for this media"
    And, any selutions for it?
    Thinks.
    Ed

    Pure voodoo, but heck, it's worth a try!
    Just to simplify:
    Open System Preferences.
    Click on "International"
    Under "Languages": Drag any of the other languages to the top,
    then drag English back to the top.
    Set "Order for sorted lists" to English
    Set "Word Break" to English (United States, computer)
    Close System Preferences
    Restart computer
    Thanks Greg!

  • Error messages: The disc can't be burned because an unexpected error occurred (error code 0x8002006E). The disc can't be burned because the device failed to calibrate the laser power level for this media.

    October 13, 2014
    After reading the 10 pages of the Apple link and trying almost everything except adding a new account in the System Preferences, I went to Staples and bought a new box of Staples brand DVD+Rs and came home and tried them and they worked fine. I also changed the System Preferences for CDs and DVDs to just "Open Finder" instead of "Ask What to Do" - so I now bypass that dialogue box because I noticed when I burned a CD I never got that question and had NO TROUBLE burning a CD throughout this entire process. And now I seem to have no problem burning DVDs either....
    The DVDs I bought were only 4X (burn speed) - kinda low number but that was also mentioned above. Whatever, after several days trying to figure out why I could burn CDs but not DVDs, my problem seems to be solved.

    Good work, thanks for the report!

  • Since I installed Lion I get the message "The disc can't be burned, because the device failed to calibrate the laser power level for this media " when I try to burn a DVD.

    Is this just a coincidence with a drive failure or is it a problem with Lion?

    Try a different DVD or try a commercial laser head cleaner Disc

  • Burning failed FIRST time.."device failed to calibrate the laser power leve

    Anyone know what this means? I've NEVER once EVER had trouble burning a CD.
    It just initializes over and over and doesn't burn or even recognize the CD is there later. I had to force quit to turn off iTunes and then eject the wasted disc.
    The message says "The attempt to burn a disc failed. The device failed to calibrate the laser power level for this media."
    Help anyone? does this mean my super drive needs fixing??
    thanks

    Ditto.
    Suddenly, it doesn't matter if I'm trying to burn a CD or DVD -- no go. I tried cleaning the lens, resetting the PRAM, upgrading the system and iTunes and burning with various programs and the finder. Nothing works.
    And, like Rollie, I've NEVER had trouble burning a CD.
    What's going on here, Apple gurus? Can all of our Superdrives be failing at once? And what are our options? Lose our computers for a week and spend about $500 to get a new drive installed - with no guarantee that's going to work any better than the old one? I might as well buy a new machine, except I'm worried Apple is STILL using these crappy Matshita drives. <insert sound of grinding teeth here>.
    Luckily (if you want to call it luck) I still have my old G4 around, whose drive seems to be working fine (well... I take that back. I haven't tried it yet today...). Maybe I can set up a network...

  • "The Device Failed to calibrate the laser power..." HUH????

    Every time I try to burn a CD lately, a few things happen: the CD itself doesn't show up in iTunes; the CD gets ejected; then a message pops up: "The attempt to burn a disc failed. The device failed to calibrate the laser power level for this media"...what the HECK does that mean? is it my computer? Is it the updated software? Someone please HELP!!!

    Hello! I've been having the same exact message!! "The attempt to burn a disc failed. The device failed to calibrate the laser power level for this media."
    I recently burned a data CD & had to change the rate @ which my laser burned cd's.
    I thought perhaps that I hadn't reset my I Tunes Preferences correctly. I even highlighted my playlist & converted everything to MP3's with a right click to be safe.
    Yesterday I updated my I-Tunes version. After an hour I was so frustrated as I couldn't burn a music CD!!! SO!!!! I double checked that the manual rate of CD burning is 24 X........ I was using a Memorex blank CD-R..... with a 40X rate. TODAY I bought a 32 X CD-R from Maxell........ AND a "Philips 4 in 1 Complete Cleaning System" UPC code is 6-09585 12772-2 ....ran the CD/DVD cleaning CD with microscopic brushes through my Imac, not once but twice, and VOILA! PROBLEM SOLVED! I can now burn CD's again.
    The 40 X blank CD-R's from Memorex have worked before, I'll probably try to use one in the morning just to be sure.
    I hope this helps! (I used to do advanced computer technical support for AT&T, Charter, Comcast, etc for Macs 8.5 -- OS X, and PC's Win 95, 98, 4.0, 5.0, ME, XP home/pro. )
    I was actually contemplating trashing I-Tunes & reinstalling it if nothing else worked.
    Good luck!
    Lisa

Maybe you are looking for

  • Daisy Chain DP 1.2 Monitor

    I am looking to purchase a Dell Ultrasharp U2913WM 29" Ultra-Wide Monitor and I noticed that it has Display Port 1.2 capabilities through a displayport out and therefore has the ability to daisy chain multiple displays over displayport. I was wonderi

  • Backing up an eMac with something like Carbonite ?

    I just had a crash with my old eMac and had to do a clean install. I had previously looked for automatic backup like Carbonite (which doesn't cover any Mac machine), but never found one online which impressed me.  Question: Can anyone recommend a ser

  • Can only get sound when "software monitoring" is checked

    Working my way through David Nahmani's logic pro 8 and express book. On the second lesson trying to record acoustic guitar. It says to turn off software monitoring under preferences > Audio so the computer isn't picking it up twice, but when I do I g

  • Can't get RescaleOp to retain transparancy (it sets alpha to black)

    Got my code here, the operation fills in the transparancy with black: public static BufferedImage brighten(BufferedImage bi) {             RenderingHints hints = new RenderingHints(RenderingHints.KEY_COLOR_RENDERING, RenderingHints.VALUE_COLOR_RENDER

  • GroupWise 6.5.7 distribution without local admin rights

    I would like to distribute the GroupWise 6.5.6up1 (6.5.7) client installation (from 6.5.1). Im using the setup.cfg and setup.ini to have an unattended installation. It is working great with local admin rights. Now I would like to distribute this vers