Error message: firefox.exe has encountered a problem and must close appears when clicking on certain links

This only began recently and only on certain sites, for example, links within the New York Times site. I've updated Firefox and plugins. I also checked for nsBrowserOpt.dll file within Firefox components - not present.

I'm asking for more information.
Please try that in [[safe mode]] and check for the issue.

Similar Messages

  • I re installed fire fox and i still get a firefox.exe has encountered a problem and must close

    i get a sign that sez firefox exe. has encountered a problem and nneds to close....no matter which little sign i hit ...send error report or dont send error report.....mozilla closes ! it also sez to contact microsoft...when i did they could not help me and sent me here...i dont know what to do !

    Can you start Firefox in <u>[[Safe Mode|Safe Mode]]</u> by holding down the Shift/Options key?
    If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
    *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
    You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
    *Click the "All Crash Reports" button on this page to open the <b>about:crashes</b> page and see all crash reports.
    If necessary then you can open <b>about:</b> pages via the location/address bar.
    See:
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter
    *https://support.mozilla.org/kb/Mozilla+Crash+Reporter
    If you can't open Firefox, see:
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
    *https://developer.mozilla.org/How_to_get_a_stacktrace_for_a_bug_report

  • I've begun getting the error message "firefox.exe has encountered a problem and needs to close" when clicking on some links.

    This happens especially with certain news sites (e.g., NY Times), but also with others. I've updated Firefox and plugins, and checked for the malware file nsBrowserOpt.dll in the components folder of Firefox. My antivirus is up to date. I was able to access the problem sites with IE, though Explorer gave me a similar error message this morning.

    I'm asking for more information.
    Please try that in [[safe mode]] and check for the issue.

  • HPSF error message "HP assistant has encountered serious problem and must close"

    Have been receiving this message since my computer crashed and was brought back up in "Safe Mode". Uninstalled program and tried to reinstall updated version but got a error message. Is this sometthing I can fix or is it a trip to Best Buy for the fix.

    From the control panel go to Windows Update. Select the first file only.  What happens?
     If it fails: Fixing windows corruption with WIN 8/8.1
    I am a volunteer. I am not an HP employee.
    To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
    The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
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  • Random error message="FireFox.exe has encountered a problem and needs to close.We are sorry for the inconvenience."...What causes this???

    I launch firefox3.6.13 into google homepage.
    I click on almost any bookmark and I get that message.
    another message I get is: " ZoneAlarm browser security detected problem with stability of protected browser. It will be restarted."

    I'm asking for more information.
    Please try that in [[safe mode]] and check for the issue.

  • After updating Firefox it will no longer open and i get the message "firefox.exe has encountered a problem and needs to close" end of story.

    Firefox was working well. One day I logged on to use Firefox and was prompted to update my version which I did. After or during the update the following message was given on the screen "firefox has encountered a problem and needs to close". It closed and now every time I click on the firefox icon I get the same message from Microsoft. That is all the information I get. Each time I go to open Firefox I get the same message. There is an error message attached to the Microsoft dialog box, but I don't understand what it means.
    I have sent it to Microsoft but no reply.

    Make sure that you aren't running Firefox in some compatibility mode (e.g. [http://en.wikipedia.org/wiki/Rosetta_%28software%29 Rosetta]).

  • When I am on a secure site I alway 9 out of 10 times get a message firefox.exe has encountered a problem and needs to close. We are sorry for the inconvience

    I went into my Hotmail account and the error message came up. I also went into verizon wirless to pay my bill and error message came up. Both happened today.

    How do you fix this problem

  • Every time I start Firefox or do other functions I get the error message "getPlusPlus_Adobe_reg.exe has encountered a problem and needs to close."

    It started after upgrading Adobe shockwave, and I have used the Adobe remove tool and reinstalled and I have removed and reinstalled Firefox and it continues,

    I was having this problem few days ago,and I have fixed.Try this steps-If you have AVG antivirus so go on firefox>Tools>Add On and Disable AVG safe search and AVG tool bars too.Then restart computer.

  • Firefox.exe has encountered a problem and needs to shut down

    1.After opening & using Firefox for about 5 minutes the message "firefox.exe has encountered a problem and needs to shut down" is displayed & Firefox is closed.
    2.Also,I selected the option to restore Firefox from the last session while closing, but Firefox always starts with a new page.I lost all the previous tabs

    I was having this problem few days ago,and I have fixed.Try this steps-If you have AVG antivirus so go on firefox>Tools>Add On and Disable AVG safe search and AVG tool bars too.Then restart computer.

  • Firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience. I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to s

    firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
    I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to start Firefox, even in safe mode. i have checked with latest antivirus softwere also.. i didn't find any thing suspicious.
    == This happened ==
    Every time Firefox opened
    == after loading firefox 3.6.6 ==
    == User Agent ==
    Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

    I was having this problem few days ago,and I have fixed.Try this steps-If you have AVG antivirus so go on firefox>Tools>Add On and Disable AVG safe search and AVG tool bars too.Then restart computer.

  • Keep getting an error pop-up in Firefox says "rappino.exe has encountered a problem and will close". What is rappino.exe, is it part of FireFox, is this important?

    I keep getting an error dialogue when running FireFox, it says "rappino.exe has encountered a problem and will close" What is rappino.exe, is it part of FireFox, should I worry"
    == This happened ==
    A few times a week

    See:
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  • An error occur indesign.exe has encountered a problem and needs to close.

    I am having trouble with adobe indesign CS5. Each time I opened my document an error occur indesign.exe has encountered a problem and needs to close. It got send report and don't send report to Microsoft. I have already used google web as a help and nothing came up. I have already tried to uninstall and re-install it but still same issue occured. Other Adobe products such as Adobe Dreanweaver CS5 and Adobe Flash CS5 work fine.I would greatly appreciated if you can walk me through. Thanks.

    Windows error reports are too vague to help us much. Did you get an error number?
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  • When i turn on itunes, it crashes automatically with the error message saying "itunes has encountered a problem and needs to close." I've tried reinstalling itunes but its the same. CAN SOMEONE PLEASE HELP!!!

    when i turn on itunes, it crashes automatically with the error message saying "itunes has encountered a problem and needs to close." I've tried reinstalling itunes but its the same. CAN SOMEONE PLEASE HELP!!!

    Try:
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    I upgraded itunes (not even sure why since my old version was working fine) and now I keep getting the error that "itunes has encountered a problem and must close...". I did try the "msconfig" advice but that did not work. I even tried to use the CD that came with my ipod (March 2005) and the only option I get is to "uninstall" which I hesitate to do because I do not want to loose my itunes library. Does anybody have any other suggestions?? I greatly appreciate any help. I have read through some threads, but some of the "help" links that were inserted are no longer working.
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    I'm having the same problem.
    I updated to 8.1 and it closes as soon as the shuffle is plugged in.
    So I tried disabling auto-sync. No luck
    So I tried loading an older version of iTunes - says I have to have 8.1
    So I tried uninstalling and removing all itunes related files - and reinstalling. Still closing every time I plug in.

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