Error message for PDF files "accept the End User License Agreement, then Quit and relaunch the browser"?
Whenever I try to view a PDF file, I'm getting the error message "Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser." I have the new Adobe Reader but am still getting this message.
Even after launching Reader and accepting the EULA? Most strange.
Similar Messages
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Getting error: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser. I just purchased and installed Adobe acrobat pro for the Mac today.
Hi Tbeirne,
If you just want to save a pdf opened in Safari to your machine use the save as option from within the Reader plugin window. Just click on any of the buttons highlighted in below screenshots to Save a pdf at any location on your machine.
or
To summarize the issue, if you had opened an Internet PDF in a browser plug-in, you must use the save feature in the plug-in, not the Safari File > PDF Export, or File > Save As...
Please let us know if this solution works for you and you are able to save and view PDFs files locally.
Regards,
Shashi -
I am getting this response when I am trying to open a file: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.” What do I do? I have opened this up in the past without a problem.
Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
I was ALWAYS able to open Adobe Reader items on my IMAC but just recently it is giving me a message stating "Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the browser. When I download Adobe Reader for MAC it does not give me an option to except and Agreement I am using OS 10.9 HELP ASAP!!
lindsey k wrote:
Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the browser.
And... did you do what the message tells you?
lindsey k wrote:
When I download Adobe Reader for MAC it does not give me an option to except and Agreement
Nothing to do with the download; you need to open Adobe Reader once after the install is complete, and accept the EULA. -
Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.
I have tried to relaunch adobe but still keep getting same message. I can however download file and then open it with preview but would like to get this sorted!!Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
Using Google Chrome, when attempting to open a PDF document, the following message appears:
Before viewing PDF documents in this browser you must first launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.
On my Mac, there is no way to just open Adobe Reader and accept the ELUA.Hi Wade Perkins,
Please refer cant view pdf in browser.
Thanks. -
Presently using iMac: OS X 10.9.4 (13E28)
1. Open website; click drop-down and this appears:
Before viewing PDF documents in this browser you must launch Adobe reader and accept the end-user license agreement, then quit and relaunch the browser.
2. Using an iMac, open founder and click downloads
3. Click AdbeRdr1013_en_US-1.dmg Apr. 4 2012, 7:11 AM 73 MB Disk Image Feb 27, 2013, 10:00 AM
4. Screen indicates it is opening Adobe reader X installer.package
5. Click this icon
6. Open Adobe installer; double-click install Adobe reader; putting password to access; click next; Note: Application is already installed; click finish.
Screen indicates: thank you and enjoy Adobe reader. Click Return to Prior Website. Click install now: total size 99.1 MB
Initializing arises with the following information: to proceed, open your download folder and locate the Adobe reader installer file, named Adobe reader installer [ XXX].dmg
It takes me back to steps that have already taken of locating down load file double-click to mount the disk image; double-click install Adobe reader; agreed by clicking open; entering name and password and clicking okay.
Did this several times with no success.
11. www.forums.adobe.comSorry if I failed to mention, I have done this as well.
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i did download the new version of adobe but a massage showed all the time (Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser)
You downloaded Adobe... what? Adobe has tons of applications.
Which Adobe product did you download?
Clinton -
Can somebody help me with this?
Hey Paul,
Please try to:
Remove from the folder /Library/Internet Plug-Ins:
1) AdobePDFViewer.plugin
2) AdobePDFViewerNPAPI.plugin
backup these plugins - just in case. -
Please help
this has happened since I did the free trial for Adobe XI Pro. After the trial there didn't seem to be an option to return to just using the reader. I tried to uninstall adobe XI Pro but perhaps I didn't do it correctly because I have got this message ever since I tried to reinstall adobe reader. Is there another way to find the EULA if it does't automatically come up when you launch the product?
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I recently updated my Mac operating system and now regularly get the above message whenever I click on website pdf(s). I have tried to relaunch Adobe Reader - but nothing remotely resembling an end user license agreement ever shows up. I can find nothing on the Adobe "help" sections that mentions anything about this problem. Any suggestions?
Tried this any number of times. I double click on the icon and nothing comes up - there is no lead, no directions, nothing comes up. I click on page top menu bar and can access legal notice page - but no end user agreement page shows up. Do I have to delete all Adobe Reader software and start over with a fresh download?
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I am using a Mac and have installed Adobe Reader for Mac, latest version. I cannot access the End User Licensing Agreement. I clicked on it and it gives me a message that I must launch Adobe, check that I agree, close and reopen. The problem is I can't find any way to launch Adobe because it appears nowhere on my launch pad, nor in my document files or on the control panel. Because of this, I cannot print bank statements nor can I get into my insurance companies billing department to make a payment. HELP!
How about in your Applications folder?
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I am unable to open any pdf files because I have not accepted the end user licensing agreement for adobe reader. I can not find the accept button. I have a mac.
What is your screen resolution? Can you post a screenshot of what you see: https://forums.adobe.com/thread/1070933
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Hi i have an iMac with 10.9.3 and when i tried to open a PDF link or a PDF document in Safari 7.0.4 this message appears: "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement". What can i do to solve this?
Back up all data before making any changes.
Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in the preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder...
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari. -
I have installed adobe reader onto my Mac but when I open up an adobe pdf it tells me that i need to accept the end user license agreement, quite, and then open up a new browser but i have never seen the end user license agreement. What should I do in order to accept the end user license agreement even though it never pops up when i install adobe reader?
Make sure Readr is closed. Go to the Applications form, look for the Adobe Reader icon, double click on it, and follow the lead. Restart Reader when finished.
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