Error message "HP CLJM277 Scan was not found"

I made a basic error by installing my new MFP M277dw "all in one" the same day I upgraded to Windows 10. I don't use a wireless network but my wife has wireless junk all over the place. I just have the unit connected directly to my desktop computer. As an aside, I don't like the fact that the scan menu doesn't say "save to computer". That complaint aside, when I click on the icon for the "HP CLJM277 scan" all I get is the error "HP CLJM277 Scan was not found".  I assume this icon was meant to initate some scanning software??   I did just upgrade the unit's firmware from the HP website if that makes a difference.  It prints fine and I was able to use some "HP scan and capture" app thing, and it did work.  Any suggestions on getting the basic unit to scan to my hard drive with the manufacturer's package? they used to allow cropping and image adjustment which is good for my applications.  Any help would be appreciated. thanks

I made a basic error by installing my new MFP M277dw "all in one" the same day I upgraded to Windows 10. I don't use a wireless network but my wife has wireless junk all over the place. I just have the unit connected directly to my desktop computer. As an aside, I don't like the fact that the scan menu doesn't say "save to computer". That complaint aside, when I click on the icon for the "HP CLJM277 scan" all I get is the error "HP CLJM277 Scan was not found".  I assume this icon was meant to initate some scanning software??   I did just upgrade the unit's firmware from the HP website if that makes a difference.  It prints fine and I was able to use some "HP scan and capture" app thing, and it did work.  Any suggestions on getting the basic unit to scan to my hard drive with the manufacturer's package? they used to allow cropping and image adjustment which is good for my applications.  Any help would be appreciated. thanks

Similar Messages

  • I have downloaded a movie from ITunes.  It shows up in my video app.  When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded"

    I have downloaded a movie from ITunes.  It shows up in my video app.  When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded".  Any advice on what I can do in order to watch this movie that I rented a couple of weeks ago?

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • I am trying to authorize my computer and I get an error message: The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. Help?

    I am trying to authorize my computer and I get an error message: The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. Help?

    I used Terminal to change the permissions on the folder in question.  I followed the instructions in this article:
    iTunes: Missing folder or incorrect permissions may prevent authorization
    In my case, the folder was there, so I needed the command to change permissions on the folder, not to create one.   I was hesitant to use Terminal b/c I know that if I made an error I could wipe out my hard drive or render my computer unusable.  So to be SURE I didn't make an error, I carefully copied the command from that page and *pasted* it into Terminal.  Also, before I could do anything in Terminal, I had to go change my admin password (it had been a blank password before and that's not acceptable for making changes in Terminal).  I was just super careful when entering my password or doing anything else while Terminal was open (making sure I didn't accidently hit the spacebar or another key, etc.)  And it fixed the problem right away.
    What was confusing for me was that the iTunes error message said to change permissions in the FINDER, which is what I was trying to do.  It didn't mention Terminal.  What would really be helpful is if Apple included a link to a page like this in their error message.

  • When I try to run iTunes I receive the following error message: "Apple Application Support was not found.  Apple Application Support is required to run iTunes helper.  Please unistall iTunes, then install iTunes again". I have done this twice.  What now?

    When I try to run iTunes I receive the following error message: "Apple Application Support was not found.  Apple Application Support is required to run iTunes helper.  Please unistall iTunes, then install iTunes again". I have done this twice and continue to get the error message.  What now?

    Hi texasslagle,
    It sounds like you are having issues installing iTunes on your Windows 7 PC, a frustrating situation I am sure.
    There is an article that you may want to use to try to complete your install here -
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/ts5376
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • HT1848 I cannot authorize my computer, I'm having this error message The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." please hel

    cannot authorize my computer, I'm having this error message The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." please help me

    Doublechecking. In the course of your troubleshooting to date, have you worked through the instructions from the following document?
    iTunes: Missing folder or incorrect permissions may prevent authorization

  • HT1923 I can´t reinstall itunes. I updated and after downloading the latest version and installing it the error message: "apple aplication support was not found. it is required to run itunes. uninstall and install again. Error 2

    I bought an iphone 4s. After plugging it via usb to my computer itunes demanded to update version to 10.3 or higher. I uninstalled itunes, downloaded latest version (11.0.2) and during installation process on "activating services" it shows error message: "installation failed, verify administrator priviliges" which i have because i sign in as my pc administrator. I click on ignore and it tells me itunes has been succesfully instaled but when i try to run it it shows the error message: "apple application support was not found. It is required to run itunes. Uninstall and install itunes again. (which i have done several times) error 2 (windows error 2)." Someone please help me with this problem. Thanks.

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • Have a new itouch. I'm having trouble downloading iTunes. I keep getting the error message: Apple Application software was not found. Apple application support is required to run iTunesHelper. Please uninstall iTunes, then install iTues again. Error 2.

    I have a new iTouch. I'm having trouble downloading iTunes. I keep getting the error message: "Apple Application Software was not found. Apple application support is required to run iTunesHelper. Please uninstall iTunes, then install iTunes again. Error 2." I have uninstalled and tried installing again and get the same error message. What do i need to do?
    Lg

    Install 7-Zip (free), or a free trial of WinRAR, and use one of them to extract the contents of the iTunesSetup.exe or iTunesSetup64.exe installer file, then try installing AppleApplicationSupport.msi as a standalone component. Even if it won't install you may get a more useful error message as to why not.
    tt2

  • When trying to access itunes, i get an error message that MSVCR90.dll was not found and to reinstall the program.

    when trying to access itunes, i get an error message that MSVCR90.dll was not found and to reinstall the program  If I uninstall and reinstall itunes, will I lose my library

    See Troubleshooting issues with iTunes for Windows updates.
    Your library should be fine, but you ought to back it up regularly.
    tt2

  • Unable to Reinstall iTunes - error message: "Apple Application Support was not found"

    When attempting to update my iPhone today, my iTunes would not open.  I followed the instructions to completely uninstall iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and Apple Applications Support.  I then attempted to reinstall iTunes, and everything went perfectly until I attempted to open iTunes.  When attempting this, I am receiving the message "Apple Application Support was not found.  Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.  Error 2 (Windows error 2).  Any advice on how to "get this back"?

    Read through the user ip http://discussions.apple.com/docs/DOC-6562 for the best solution.

  • My iTunes is not loading on my computer (PC).  The error message says: MSVCR80.dll was not found

    My iTunes is not loading on my computer (PC).  The error message says: MSVCR80.dll was not found

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I keep getting this error message The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

    I keep getting this messae when I try to share itune to my new mac The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

    Doublechecking. In the course of your troubleshooting to date, have you worked through the instructions from the following document?
    iTunes: Missing folder or incorrect permissions may prevent authorization

  • Error Message:  Apple Application Support was not found and is required to run iTunes.  Uninstall and then install iTunes again.   I did 3 times

    I just tried to install iTunes on my new HP Envy w/Windows 8.   The error message above is what I get when I try to open it.   The installation seems complete.  It will just not open.   I uninstalled and reinstalled three times.

    Hi Wisechoice,
    Welcome to the Support Communities!  The article below will help you troubleshoot the issue you are having installing iTunes for Windows.  There are more components than just the iTunes software to uninstall. 
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    I hope this information helps ....
    - Judy

  • Received an iTunes update and then error message "iTunes was not installed correctly.  Please reinstall iTunes. error 7 (Windows error 126) I also received and error message that MSVCR80.dll was not found.  I read online to unintall all Apple programs and

    Was not enough room to finish.  I tried to uninstall all Apple programs and reinstall but I was asked to validate an unidentified publisher and don't have a clue what that is and could not remove programs.  I am not good at fixing stuff on the computer and would like some help with this.  I have had iTunes for a long time without issue.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall press on)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • New LR 4 on Windows VISTA 64 bit system fails to load. Error message says MSVCR100.dll was not found

    I reloaded LR and tried to "repair" it x2. Same error and it will not open. Can I try to download the trial version and use my serial number, return the product or is ther something simple I can do. Thanks

    B Noir --
    I can't tell you how much I appreciate your taking the time to help me with this problem.  I'm doing a healing technician training class at my church, and have most of my study material on my ipod.  It cashed this weekend which hindered my preparation for my class tomorrow night.  I went to the local "Apple Store" late last night and they could get me up and running.   They suggested that I call the APL CARD line which I did today, but they gave me a nice run around seccession, and did nothing.  Then I was lead to "Google" my question, which eventually lead me to the "Apple" site.  Praise the LORD for your help and may you be richly blessed with multiplied blessings in all that you put your hands to do.  May you receive a great harvest.  As far as I'm concerned you were used by the LORD, and are the real genius!!!
    Thanks
    JimTalbot7

  • I am trying to back up my new iPhone after downloading/updating iTunes with iCloud. I get this message: The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permiss

    I am trying to back up my new iPhone after downloading/updating iTunes with iCloud. I get this message: The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permiss
    how do I find the file and replace it or install it?

    I'll reload it tonight when I get home...basically, I bought a new iPhone and downloaded some new medical apps. also had to download an update for iTunes into my mac laptop so I could access iCloud (which was NOT on my prior iTunes software)
    When I synched my new iPhone with the newly downloaded iTunes, I registered my iphone and tried to "back it up" to iCloud and the message indicating that "the required file was not found or has a permissions error...." popped up.
    How do I correct the permissions error, or...am I able to do this somewhere? Or...how do I find the file that is missing?
    Dr. Bob001

Maybe you are looking for