Error Message "iPod can not be updated.." but works after clicking away msg

Hi!
I have installed an German iTunes 6.0.4.2. and the newes IPod Software under WinXP.
After clicking " iPod Aktualisieren" I get the following message:
Der iPod "xxx" kann nicht aktualisiert werden. Ein unbekannter Fehler ist aufgetreten (-39).
Transl:
The iPod "xxx" cannot be updated. An unknwon Error has occured (-39).
After clicking away the messagebox everything sync's fine.
Whats wrong here? I have the problem for a week or so and already updated iTunes and the iPod software so far. And reset the iPod back to delivery conditions with the update tool. Nothing worked.
kind regards
marcus

I did a search on Google for Error -39, and it suggests 2 things. Installing the latest version (which is sounds like you have) and turning OFF web accelerators if there are any running...
http://docs.info.apple.com/article.html?artnum=44000

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