Error message "not owned major version of software"
Hi, when trying to download app updates I receive the following message "You cannot update this software since you have not owned the major version of the software". I have never experienced this problem before the iOS 6 software upgrade on my iphone. Any help as to why this message is appearing would be gratefully received.
Many thanks
This can occur if you bought the machine used and iLife was reinstalled with another AppleID.
This also can occur if the "free apps" you downloaded have paid upgraded versions and/or are now payware and you can't get updates.
All software from MAS is copy protected, it might be free as in "no charge" but it's not free in the sense you can share it with others.
Similar Messages
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Cant update apps. says I've not owned major version when i am only owner.
I cannot update my apps. Apple says You Can't update this software since you have not owned the major version. I am the only owner.
I've had this probelm before trying to upgrade apps.I had the same problem after replacing a hard drive in my computer. It turns out that I couldn't update the apps because they weren't downloaded onto my hard drive after reinstalling the new one.
In iTunes, click on "Apps" in the left column. Then click on "All" in the top nav bar. See if the apps you can't update are listed. If not, find them in the store and redownload them (you shouldn't have to repay for them if you purchased them in the past with the same iTunes account). Once you've got all your apps showing in the "All" window, you should be able to update them.
It would be nice if Apple reinstalled and updated purchased apps rather than give that cryptic message. Hope that helps. -
When I try to download free updates for apps, I've suddenly started getting an error message saying "You cannot update this software since you have not owned the major version of this software".
But I HAVE owned the software, for ages. (And, in any case, the apps in question are all free.)
And I don't have multiple Apple IDs.
What can I do?
Any advice much appreciatedThis can occur if you bought the machine used and iLife was reinstalled with another AppleID.
This also can occur if the "free apps" you downloaded have paid upgraded versions and/or are now payware and you can't get updates.
All software from MAS is copy protected, it might be free as in "no charge" but it's not free in the sense you can share it with others. -
I cannot update my ipad2 to ios5. Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server. Tried resetting network settings, still not connecting. Tried updating iTunes, still not connecting.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Cheers, Tom -
After upgrading to version 31.3, error in updating RSS feeds.
Error message - not a valid feed.
Unable to Attach screen shot of feed validator resultsThe answer is in the guide, please read it carefully:
https://support.mozilla.org/en-US/kb/how-subscribe-news-feeds-and-blogs
You can turn on extreme debugging as well. The problem is always with the publisher failing to follow specs; inform them to do so. -
Want an Error message if the New Version is not ticked Completed in a PO
Hi All,
I want to display an error message if the New Version created while making any changes in a PO is not ticked Completed in the Header--> Versions. Please tell me in detail how can this be done?Hi,
To do this goto IMG->MM->Purchasing->Version Management->Set up Version Management for External Purchasing Documents
Here Tick on Version Active & in Field Selection in the relevant fields where you want users to enter data make them as Required Entry. This will post an error message when ever it is not complete.
regards,
JP -
got notification that new Itunes version is available, once i installed it I'm no longer able to open Itunes, I get the error message, Not installed properly. Reinstall itunes. Error 7(Windows error127), I tried repairing itunes, Apple Aplication support, apple mobile device support, bonjour and I even uninstalled and reinstalled Itunes and still problem exist, any solution?
I have windows 8I got this message today too. I understand that my music is stored on my computer, however I want to be certain that if I re-install iTunes, it won't erase my library....playlists, playcounts, checked songs, etc.
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Own Photoshop CS5.1 installed on two iMacs, when using second iMac, rarely used,got error message ~"not authorized to use program" on this second iMac I have two accounts one in my name one in my wife's both share photoshop...was in my wife's account when I got message...never happened on my primary iMac on which I have my own account and one for guest account that doesn't share photoshop....what is wrong..am allowed to install program on two machines?
Customer Care would have the authority to reset activations. We are basically users such as yourself and can't do this.
Contact Customer Care
Gene -
Error message when downloading latest version
Any idea why I am getting error messages when updating the version of iTunes?
:-( Same error message. "Errors occured white installing the updates. If the problem persists, choose Tools> Download Only and try installing manually."
That's odd. That's normally a message you get from Apple Software Update, not one that you get when you installer using an iTunes64Setup.exe downloaded from the Apple website.
Can you walk us through what happens when you download and run the installer from this link?
http://www.apple.com/itunes/download/ -
Error Message: Not enough memory for operation.
Hi All,
I'm having problem when try to connect to Oracle DB, check my details as below :
Connector : Microsoft ODBC for Oracle
Database Expert : Using Stored Procedure to populate data to excel.
Server Used: DBCCSWST125.reportjobserver
Error Message: Not enough memory for operation
Problem occurred when I tried to use stored procedure in my rpt file.
Thanks.You are using multiple versions and it's still not clear what is happening but the CR 2008 reports should not be published to BusinessObjects Enterprise XI R2. CR 2008 has functionality that XI R3 does not support.
Create reports in CR XI R2 for BOE R2.
Also, your version of Enterprise has not been patched. You should have a Support contract which will allow you to get into our Gated site and update BOE. Then it may work but check with your administrators first before patching BOE.
Thank you
Don -
Error message "not digitally signed or not signed in the appropriate manner
My computer keeps crashing and I discovered that it is not recognizing a hardware device. The device is the printer. When I check further, it asks for driver updates and when I try to do that, I get an error message "not digitally signed or not signed in the appropriate manner.
I have no idea how to fix this since I am the administrator and I have an HP laptop too. Any help is great.
Thanks,
SonjaWelcome to the community, Sonja! Aka @sonipsl
I have personally ran into the error message you are receiving before that states "not digitally signed or not signed in the appropriate manner", and I had posted a solution to it as well. I would like for you to see the steps that had fixed the problem in my first link below. You will notice that you will have to download the correct drivers for your printer, the Photosmart B210a model, and that link is also below.
Click this link and try the steps in my post: Solution! Re: Getting Error when updating Driver for D110a
This is link to get your drivers for your printer model: HP Photosmart Full Feature Software and Drivers
I hope this does the trick! Please write me back to let me know the outcome
Enjoy the rest of your Tuesday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
Getting an error message of unable to
check for software update when trying to update to
ios 8.0.2. Can someone help ??Howdy there otss1979,
It sounds like you are unable to download the iOS 8.0.2 update either, over the air, or using iTunes. If you are updating the software on your phone in Settings > General > software update I would recommend starting with this article:
Resolve issues with an over-the-air iOS update
If you are using iTunes, I would use this article instead:
Resolve iOS update and restore errors in iTunes
If you are getting a specific error number, the following article will help you get that resolved:
Resolve iOS update and restore errors
If this does not resolve the issue, could you please write the error message you are getting word for word for me?
Thank you for using Apple Support Communities.
All the best,
Sterling -
TS3299 Itunes-I receive error message cannot locate CD burner or software.
I have a older laptop Windows XP that worked fine in burning CD's from ITunes Playlist.
After latest Itunes update I have problems receive error message "Cannot Locate CD burner or software"
I have tried several things restarting computer-updating computer any other suggestions.Ran the test two more times here is the message
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Inc. Latitude E5500
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B5100C7A4FD8
Current user is an administrator.
The current local date and time is 2013-03-01 07:16:28.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Mobile Intel(R) 4 Series Express Chipset Family
Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.1.12 is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Inc. Latitude E5500
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B5100C7A4FD8
Current user is an administrator.
The current local date and time is 2013-03-01 07:16:28.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Mobile Intel(R) 4 Series Express Chipset Family
Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.1.12 is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running. -
when accessing the itunes store it is showing error message not connected to internet. But computer is connected to internet. Plz I need help
Naomi Blewit wrote:
Hi,
I am going on iTunes and it is saying that I am not connected to the internet but I am. I was on iTunes last a few days ago. Please help...
iTunes is a program on your computer, it is not "the Internet". The fact that the program runs has no bearing on Internet connectivity.
Maybe if a little more information was supplied, like version of the Operating system on the computer and version of iTunes, then a little more assistance could be provided. -
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