Error message on iTunes 6 install Win XP
I am getting an error message when trying to install iTunes 6 on a XP Home SP 2 machine
Here it is:
Tunes - InstallShield Wizard
A later version of iTunes is already on this machine. Installation cannot continue.
OK
NOTE: There is no error number associated with this message, it's just as exactly as it is above. I have downloaded the most recent iTunes so
G4 933 Mac OS X (10.3.9)
G4 933 Mac OS X (10.3.9)
iTunes had at one point been installed on the PC. However, I don't know what version. I don't know whether or not an install was canceled in the middle.
gaah.
okay, we're going to try the treatment protocol which used to work frequently with the nastier versions of the itunes 4.9 "a later version ..." install error. see the following CoJeff post for the "ultra-clean uninstall and reinstall" instructions:
http://discussions.apple.com/thread.jspa?messageID=1294296�
keep us posted.
love, b
Similar Messages
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Does anybody know if you uninstall iTunes (mine is giving me an error message) and then re-install, will my music still be there (somewhere?) I don't have it saved to the cloud, but it is on my iPad I recently upgraded my iTunes account and now I can't open it. I get an error message and it says I need to re-install.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Error Messages when trying to install, uninstall or run iTunes 9
I get the following error message when trying to Install iTunes:
The path C:\DOCUME~1\Frank\LOCALS~1\Temp\IXP206.TMP\iTunes.msi cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes.msi' in a folder from which you can install the product iTunes.
I search my entire computer for the file but it's not there.
Then, when I try to uninstall the iTunes and start the install from scratch I get another error:
"The feature you are trying to use is on a network resource that is unavailable"
Catch-22, I can't install or uninstall and when I try to run iTunes I get:
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Very frustrating but I'm stumped and I don't know how to proceed. Any help would be very much appreciated.wooooooooo!!! got it working again!! having spent the last 6 hours..no joke six f*cking hours trying to sort it ive finally got iTunes back!!
ok here is what you need to do:
go to the link below and download the Microsoft Windows Installer CleanUp Facility.
http://www.locksleynet.com/2009/06/09/missing-itunesmsi-problem-resolved/
once you have downloaded it, install it and run it from the start menu. once its up and running remove everything to do with iTunes (so iTunes itself, quicktime, bonjour......the lot). Dont worry about removing iTunes completely, all the music is still there when it works again trust me!!
ok once you have removed everything restart your computer, im not sure if this is a must but i did it.
next download quicktime from the apple website (go to the 'downloads' tab near the top. download and install quicktime and restart your computer so the new settings are put in to place ( i think it asks you to restart anyway).
go back to the apple website, 'downloads' tab and download iTunes itself. install that bad boy and you will be up and running with all your library intact!
Hope it works for you mate! -
I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes: Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufacturer for assistance. I am on a MacBook pro running 10.5.8 OS. Has anyone seen this before and how can I get it resolved.
Thanks for your help in advance....Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks! -
ITunes stopped working on Windows 8. Error message 7: iTunes was not installed correctly.
I have Windows 8. Originally iTunes worked fine, then it couldn't update (said it was unsuccessful). Then it stopped working, so I (after much research) tried a long and tiresome method of removing all Apple products and re-installing them. I did this 3 times and it eventually worked and has been working fine for a few months. Recently, when trying to update, it has said "update successful", but when checking for new updates, finds the same one it supposedly just installed, wanting to install it again. For a few weeks now it has not worked at all, saying "error message 7: iTunes was not installed correctly" when I attempt to open iTunes. I can't bring myself to go through the whole process again of uninstalling and reinstalling everything, it took hours and it clearly doesn't solve the problem. I have no idea what the problem is. Reinstalling only iTunes doesn't work. The support pages have no advice available for my crappy version of Windows.
Please help me!For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
It shouldn't really take that long to do, assuming it goes smoothly.
tt2 -
I just installed ITunes 11.0.4. I get the error message: "The Itunes Library cannot be saved. A folder was specified instead of a file." When I sign on next, it says the library can't be found, and Itunes wont open. I'm running Windows Vista with Mcafe protection
Hi there Br0x,
You may want to try rebuilding the iTunes library as an initial troubleshooting step. Take a look at the article below for more information.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
-Griff W. -
Received the following error message while trying to install icloud 3.1 and my iTunes stops when I try to access the iTune store, Microsoft.vc80.CRT,type="win32",ver="8.0.50727.6195",processorArchitecture="amd 64".HRESULT:0x800703EE. Recently upgraded to windows 8.1 then everything just wouldn't work properly
Could you solve this problem? I have similr problem. I can't upgrade Itune it generat the error below. I already unistall de all version but the error still appear. Could you help?
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How can i restore my ipad to factory settings?
Getting error message 4005 so re-installed latest version of itunes, restarted computer, everythingis up to date. Still getting error 4005. This happened when I went to update software. Face of ipad showing a cable not connecting to itunesUsually a USB error. Read here:
http://support.apple.com/kb/ts3694#4016
To restore ipad: Settings > General >(Scroll down) >Reset > Erase All Content & Settings
Cheers,
Alec -
Receive "Access Denied" error message when attempting to install iTunes
Receive "Access Denied" error message when attempting to install iTunes.
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
itunes wont completly download and install. it starts downloading goes thru most of the download then a pop up error message says itunes couldnt be configured and tells me to press finish and it closes
how do i get itunes to completely install??a pop up error message says itunes couldnt be configured
I'd like to have a closer look at that error message please.
Generate the error message again. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply. -
Hi Guys When trying to install latest version of Apple software I'm getting error message that Itunes has not been properly installed which is strange as I played ' Take Five' two days ago. Can anyone help please?
Jim HoustonPlease see this post by turingtest2:
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Itunes will not boot on Vista Ultimate- error message is Itunes cannot opperate w/o Apple Application Support
ITunes has been uninstalled and reinstalled numerous times, program files and Window files have been checked and deleted.
All I want to do is update my I4 IPhoneQuicktime doesn't open either and sends same error message
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Lost iTunes on pc after an update (Neighbor has same problem) Tried to open and message said " iTunes not installed correctly,Please reinstall itunes" . Tried to do so and same message with another message"application failed because MSVCR890.dll was not found.Re-installing may fix this problem" Tried several times and same message. Finally uninstalled itunes from computer and tried unsucessfully several times to re-install...Same messages as above appear when install looks like it's done......Help !
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Can anyone help me? The iTunes update corrupted my program. I uninstalled, and then reinstalled iTunes; only to find an error message about iTunes Helper. After several fruitless, repeat attempts, I am at a loss. Please help…
Many thanks.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
When I attmpt to synch my Iphone I get the following error message. "Itunes was unable to load data class informationfrom synch services. Reconnect or try again later. This started after I uddated to the latest version of Itunes. What should I do?
My iPods are working fine...this is just on our iPhone 3GSs....friend said his iPhone 4 was working fine with upgrade.
Tried: the winsock reset, uninstall/re-install of iTunes, shut the firewall down. Even called Apple...and after 2 hours of being told that "I'm savvy and have done everything they'd recommend" still with no fix...
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**banging head on table**
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