Error Message on the printer - Remove and check right cartridge

How to fix error message:  "remove and check right cartridge" which you have done numerous times, plus cleaned cartridge nozzle.  Also, I have turned off power to printer, but nothing changed.  Help for HP Officejet 7210 All-in-One needed.
This question was solved.
View Solution.

Funny that multiple people have this problem appear just after 9/1 on multiple printers/all-in-ones. I wonder how many people have this problem and don't report it here. Mine is on a 2710a all-in-one in excellent condition except for this cartridge problem.
My contacts are not suddenly damaged and it is a relatively new well within the expiration date genuine HP cartridge that we have had for more than a few months. It has not been out of the printer nor has the printer been moved. It sits in a clean room with very little temperature variation from 72 degrees. All printers should be so lucky.
This is not the first time nor the first printer I've had cartridge problems with HP printers. This is my third one and I'm done with HP printers. I love all other aspects of the printer but this one is infuriating enough to sour me for good.

Similar Messages

  • My 4215 all in one HP printer error message suddenly reads "remove and check right cartridge" .

    My all in one 4215 printer suddenly is flashing an error message in the screen saying "remove and check right cartridge"...For what I am checking it is unclear. I have removed and reinstalled the cartridge and it looks OK to me...It is not empty, and the last thing it printed was fine...Help!
    This question was solved.
    View Solution.

    I'm betting that the contacts inside the printer or on the ink cartridge are dirty. This happens over time. The document below will walk you through cleaning the contacts. Let me know what happens.
    http://goo.gl/9oXc9
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • Can not clear "Remove and check right cartridge" error

    I am trying to fix a 6110xi AIO printer that originally had the error "Remove and check cartridge". I have performed the following steps:
    1) Downloaded and attempted to install firmware update HpAiOFWUdate2_2.exe.  The software commented that the printer does not need the update and ended itself.
    2) Removed print cartridges and cleaned contacts on both the cartridges and the contacts within the printer
    3) Installed new ink cartridges.
    After installing the new cartridges, the error changed to "Remove and check right cartridge". The printer will now print a test page and print documents as well, but the error persists.  The printer will not scan anything at this time, and that is a highly desired operative function. I have also attempted to reset the printer with various power cycles and holding down the ENTER button and then pressing the MENU button, hearing the 3 fast beeps. How can I get the error to clear?

    Hi Lifechaser,
    I can certainly understand the frustration with all the steps you've done already. I just have a few more questions for you.
    Is the printer plugged to a wall outlet? (If not, unplug from the back of the printer first, before moving the power to a wall outlet)
    Are you using genuine HP ink cartridges? (If not, trying genuine HP may help resolve the issue)
    Get back to me with the results of these two questions and we will go from there!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • 1600 all-in-one series printer error message to remove and check color cartridge will not go away

    Error message, remove and check color cartridge will not go away even after replacing cartridge (same refilled).  Any help would be appreciated.

    I had the very same problem with my HP Officejet 7410 so cleaned the ink cartridge and carriage contacts per the directions listed on this link: 
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01423559&tmp_task=solveCategory&cc=us&dlc=en&la...
    After my first attempt at cleaning these contacts, i reinserted the cartridge and tried printing again but I got the same error message.  Next I removed both cartridges (color & black) from their slots and after pointing a flashlight at the carriage I discovered the bottom of the carriage was covered with ink, so....using over a dozen cotton swabs I cleaned the bottom of the carriage as best i could.  Also, thinking that perhaps the ink cartridge was not manufactured exactly to its proper size and shape, when i inserted the cartridges back into their slots I slightly pressed them in to be sure the contacts would touch. 
    I was happy to see that now the error message is gone and my printer is printing again....well, at least for now.

  • Need to bypass "Remove and check color cartridge" error message

    I have an old HP printer giving me the error message "Remove and check color cartridge." I remove it, it's good, I put it back, same message. I try leaving it out, I get an error message asking me to install a color ink cartridge.
    I DON'T EVEN WANT TO PRINT WITH THIS PRINTER. I have a new HP printer connected to my wireless network that I use for all my printing. I am using the old printer for its scanning capabilities in my crafting area. I am JUST wanting to scan old pictures to an external hard drive for storage, so that I don't have thousands of print photos sitting around in boxes and files.
    Please help.

    I had the very same problem with my HP Officejet 7410 so cleaned the ink cartridge and carriage contacts per the directions listed on this link: 
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01423559&tmp_task=solveCategory&cc=us&dlc=en&la...
    After my first attempt at cleaning these contacts, i reinserted the cartridge and tried printing again but I got the same error message.  Next I removed both cartridges (color & black) from their slots and after pointing a flashlight at the carriage I discovered the bottom of the carriage was covered with ink, so....using over a dozen cotton swabs I cleaned the bottom of the carriage as best i could.  Also, thinking that perhaps the ink cartridge was not manufactured exactly to its proper size and shape, when i inserted the cartridges back into their slots I slightly pressed them in to be sure the contacts would touch. 
    I was happy to see that now the error message is gone and my printer is printing again....well, at least for now.

  • HP 1610v error message: Remove and check color cartridge

    In the middle of printing, my HP 1610v All-In-One PSC just stopped and displayed an error message reading "remove and check color cartridge". I did.... but couldn't really determine what I'm supposed to be looking for though. Ink cartridge is full, clean, and seems fine. Not only can I not figure out what I'm supposed to do to fix it....I can't do ANYTHING. no printer menu access, no printing with only the black cartridge, only an orange exclamation point that ceaselessly blinks at me.
    I've tried unplugging and waiting 20 seconds
    I've put 3 different color cartridges in and the error message only went away with the EMPTY cartridge...which, of course, I couldn't print with!
    Please Help ASAP!!
    Thanks!

    Hi there iceefrost,
    This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • I have Windows 7 Operating system and an HP 6500 A Plus printer.  My iPad no longer prints wirelessly. An error message says the printer is offline.  Suggestions

    I have Windows 7 Operating system and an HP 6500 A Plus printer.  My iPad no longer prints wirelessly. An error message says the printer is offline.  Suggestions?

    1. Turn off router, printer and iPad
    2. Turn on router and wait 30 seconds
    3. Turn on printer and wait 30 seconds
    4. Turn on iPad and test printing

  • Re: the printer says remove and check color cartridge.

    How do I fix this problem ... the printer says remove and check color cartridge.  I have done this many times.  No change it still says the same thing.

    Please read this post then provide some details.  What printer model? What operating system?  Is the cartridge an HP or a third party?
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • The printer says remove and check color cartridge.

    I have a HP Photosmart C4180 printer. I just put brand new ink cartridges in it today and it still says "Remove and check color cartridge."
    Now what?

    The troubleshooting steps in the document here may resolve the issue.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • G85 printer says "remove and check color cartridge"'

    My G 85 all in one inkjet printer was working fine until it suddenly displayed "remove and check color cartridge". Now it won't print. I removed both the color and B/W cartridges and cleaned contacts on printer and on cartridges. After re-insertion same message. Removed color cartridge and installed a new color cartridge. Same message is displayed. Any help would be greatly appreciated.
    Phil

    Hi saratogaphil,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I see that you are having some issues with an error on printer to Remove and check Cartridges.   I have a few different document for you to try. Please click on the following links for Print Cartridge Errors.
    You can also attempt to clean the product with the use of the following link on Cleaning the All-in-One as well as Maintenance and Cleaning.
    Once last step you can try is Resetting the Printer.
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    Thank you for your time.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Photosmart 2575 cartridge error "Remove and check color cartridge"

    I have one of the above all in ones, which has given excellent service until recently. The last 2 colour cartridges (Both were original HP) have been acting up. When the cartridges were first installed all was well but as the ink levels fell to about half, I started getting a "Remove and check color cartridge" warning. I followed the instructions and cleaned the contacts on the printer and the cartridge and the problem seemed to be cured. The some time when I turned the printer on, the message re-appeared. Again, cleaning seemed to redress the problem. As the ink level fell further, the warning appeared more regularly, until at about one quarter, the problem could not be solved. I fitted a new cartridge and all was well again until that too had the self same problem. Now that has reached one quarter and the problem will not go away. As far as I can see, the contacts on both the cartridge and the printer are perfectly clean, the cartridge sits fair and square in it's position and there is no apparent damage to any part of the setup.
    Any assistance you can provide to resolve this problem would be gratefully appreciated.

    Followed this proceedure with both cartridges. When they were about half full this would solve the problem temporarily but it returned. As they got down to around quarter full this would not make any difference. Have now fitted a new cartridge and the printer is working as it should. Will have to throw away another quarter full cartridge by the looks of things. I will see how this one performs. Thanks for your help.

  • After installing OS X Mavericks on myMacBook Pro the Canon IRA 6055 printer gives me "Open error. Switch the printer off and on, and then start the print job again.: 16013" Any sugestions?

    After installing OS X Mavericks on myMacBook Pro the Canon IRA 6055 printer gives me
    "Open error. Switch the printer off and on, and then start the print job again.: 16013"
    Any sugestions?

    This is the new problem
    I pinged the ip address and i looks to be working
    So I'm not sure how to procead
    I nstaled the lates driver package also

  • PSC 2110 "remove and check black cartridge"

    I'm getting an error message "Remove and check black cartridge" even though my cartridge is not empty (purchased it recently) and has not expired. I have removed it, cleaned it, cleaned the contacts on the printer and reinserted. It takes me through the align cartridges process and after I press enter to scan the alignment page I get the "remove and check black cartridge" message again. Also I have replaced the colour cartridge (per advice on another site) and put a folded piece of paper in front of the black cartridge so that it presses against the contacts 'better' - all to no avail. I bought a new black cartridge yesterday (expires in 2010) and get the same message. All of my cartridges are HP, not refills or cheap brands.
    I would appreciate any suggestions.. thanks

    Thank you - - I went through your two suggestions and still got the "remove and check black cartridge" message after the partial reset. I decided to try putting the photo (58) cartridge in instead of reinserting the black cartridge. (I had done this some time ago and got a different error msg - telling me to insert the black cartridge - so I didn't think it would work but thought I'd try anyway). It took me all the way through the alignment process and the printer seems fine - at least I was able to print. Maybe my black cartridges are faulty??

  • PSC 2355 Remove and Check Color Cartridge - Windows 7 OS

    I just installed a new black cartridge and now I'm getting an error "Remove and Check Color Cartridge"  I removed and reseated, I cleaned with alcohol, I tried to reboot.  I went to support site and I see there is a fix for this issue but in other OS versions besides Windows 7 64 bit.  I need a fix for this in my OS.  Just because I replace black (which is used most often), I shouldn't have to replace color (and don't need to because I don't use it often).  This gets very expensive since cartridge 97 is almost $40.  Please help!!!!!!

    For me the following worked:
    - Go to the manufacturing service menu: Press LEFT and RIGHT button simultaneously
    - Enter the Special Key Combo: "123"
    - Press RIGHT button until you see: Special Reports
    - Press OK
    - Press RIGHT button until you see:  Print Cartidges
    - Press OK
    The printer now prints a test page
    After this the error message should be gone.
    The error message may reappear after some time
    Just repeat the procedure above
    --- Good Luck ---

  • Hp2175xi printer Remove and check cartridge. error message displayed on printer.

    Remove and check cartridge error message displayed on printer. I have removed and inspected cartridges and no problems were evident. Shut down printer and restarted, unplugged and restarted same error displayed. Please help with any suggestions or solutions.
    Thanks John

    Hi
    If the cartridge isn't empty and you've tried the usual troubleshooting (which includes cleaning the contacts on the cartridge and in the printer) then it's probably best to contact Phone Support for a possible replacement.
    You can check if the cartridge is still within warranty by checking the warranty ends date here
    Best Regards
    Ciara
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

Maybe you are looking for