Error message onAll-in-One printer
Error message on all-in-one printer C4200 series displays "Cartridge(s) not installed or missing"
By a process of elimination it appears that the black cartridge is the problem. It has been removed and cleaned, including the terminals within the printer unit. A complete brand new cartridge has also been tried. A similar problem happened a few weeks ago but miraculously corrected itself. But this time it´s playing dead.
The troubleshooting steps in this document may help resolve the cartridge error in your C4200 series printer. It sounds like you have already done most of these steps, but especially try the reset in Solution Four.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V
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Error message: "Document Failed to Print"
Every time I print to the Adobe PDF Printer, I get this error message: "Document Failed to Print".
Problem is that the PDF is created just fine. So it's a ghost error.
I have Windows XP Professional SP3, Acrobat X Pro 10.1.0.
I've repaired Acrobat and still get the same error. Any ideas?
J.R.Here's what I get in the temp directory after the "failed" print
The swtag.log file below
2011-08-22 21:36:52 [1596] SWTAG: _info_: __SWTAG_LOG_FILE__
2011-08-22 21:36:52 [1596] SWTAG: _info_: Get privilege info for "C:\DOCUME~1\JR\LOCALS~1\Temp\swtag.log" returned 0
2011-08-22 21:36:52 [1596] SWTAG: _info_: Set privilege info for "C:\DOCUME~1\JR\LOCALS~1\Temp\swtag.log" returned 0
2011-08-22 21:36:52 [1596] SWTAG: _info_: ==========================================
2011-08-22 21:36:52 [1596] SWTAG: _info_: Start SWTAGGING productName=Acrobat X Pro; licensingCode=AcrobatPro-AS1-Win-GM; locale=MUL; caller=1
2011-08-22 21:36:52 [1596] SWTAG: _info_: Get privilege info for "C:\Documents and Settings\All Users\Application Data\regid.1986-12.com.adobe" returned 0
2011-08-22 21:36:52 [1596] SWTAG: _info_: Set privilege info for "C:\Documents and Settings\All Users\Application Data\regid.1986-12.com.adobe" returned 0
2011-08-22 21:36:52 [1596] SWTAG: _info_: Reading existing C:\Documents and Settings\All Users\Application Data\regid.1986-12.com.adobe\regid.1986-12.com.adobe_AcrobatPro-AS1-Win-GM-MUL.swidtag file
2011-08-22 21:36:52 [1596] SWTAG: _info_: End SWTAGGING
2011-08-22 21:36:52 [1596] SWTAG: _info_: ==========================================
The amt3.log file below
2011-08-22 21:36:52 [1596] AMT: START SESSION, library version 3.5.0.34,3.5
2011-08-22 21:36:52 [1596] AMT: Initializing C:\Program Files\Adobe\Acrobat 10.0\Acrobat
2011-08-22 21:36:52 [1596] AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
2011-08-22 21:36:52 [1596] AMT: Failed to disable Virtualization SetTokenInformation Failed
2011-08-22 21:36:52 [1596] ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\adobe_caps.dll
2011-08-22 21:36:52 [1596] ServiceLoader: Found library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\adobe_caps.dll
2011-08-22 21:36:52 [1596] PCD thread: PCD thread started
2011-08-22 21:36:52 [1596] PCDService: PCD Service in threaded mode
2011-08-22 21:36:52 [1596] performance: AMTPreObtainProductLicense took 18.970846 ms
2011-08-22 21:36:52 [1596] ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Adobe_OOBE_Launcher.dll
2011-08-22 21:36:52 [1596] ServiceLoader: Found library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Adobe_OOBE_Launcher.dll
2011-08-22 21:36:52 [1596] AMT: App Product Locale [0] = en_US
2011-08-22 21:36:52 [1596] config: Loading configuration for C:\Program Files\Adobe\Acrobat 10.0\Acrobat\AMT\application.xml
2011-08-22 21:36:52 [1596] config: Found payload code {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596] PCDService: found driver code {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596] config: config: Host app was installed, using installed license configuration.
2011-08-22 21:36:52 [1596] PCDService: No value for key [FLMap] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
2011-08-22 21:36:52 [1596] config: Setting current license to the driver at startup because no mapping was found.
2011-08-22 21:36:52 [1596] config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
2011-08-22 21:36:52 [1596] config: payload code: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596] config: driver payload code: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596] config: driver licensing code: AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596] config: current licensing code: AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596] config: current locale code: ALL
2011-08-22 21:36:52 [1596] config: Done loading configuration
2011-08-22 21:36:52 [1596] PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] AMT: installedLanguages against the app payloadcode not found
2011-08-22 21:36:52 [1596] AMT: No locales found from Master PCD, hence defaulting to inPreferredLocales
2011-08-22 21:36:52 [1596] config: Setting insalled locales
2011-08-22 21:36:52 [1596] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2011-08-22 21:36:52 [1596] ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\asneu.dll
2011-08-22 21:36:52 [1596] ServiceLoader: Found library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\asneu.dll
2011-08-22 21:36:52 [1596] AMT: config: Finding license info for payload: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596] AMT: config: PayloadCode: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596] AMT: config: Driver PayloadCode: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596] AMT: config: Installed LicensingCode: AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [AcrobatPro-AS1-Win-GM] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [EULA] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [Registration] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [Registration] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [Growl] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [Growl] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] AMT: config: No BridgeTalkCode found in configuration; Bridgetalk will be disabled.
2011-08-22 21:36:52 [1596] PCDService: No value for key [SuiteFeatureCount] in hive [AcrobatPro-AS1-Win-GM] in master.
2011-08-22 21:36:52 [1596] AMT: Application can be serialized (sif file found).
2011-08-22 21:36:52 [1596] PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
2011-08-22 21:36:52 [1596] config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596] config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
2011-08-22 21:36:52 [1596] AMT: Subsequent launch (serial [97078272311393882603]).
2011-08-22 21:36:52 [1596] AMT: Application state initialized. Obtaining Product License.
2011-08-22 21:36:52 [1596] AMT: Obtaining client features from cache.
2011-08-22 21:36:52 [1596] AMT: Obtaining client product info from cache.
2011-08-22 21:36:52 [1596] AMT: Running in PROV_APP
2011-08-22 21:36:52 [1596] PCDService: No value for key [EULADelay] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [EULADelay] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [MediaTag] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] config: No media tag found for payload {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596] config: Using default media policy RET
2011-08-22 21:36:52 [1596] uiswitch: EULA has already been accepted.
2011-08-22 21:36:52 [1596] AMT: This is a subsequent launch. Deferring services.
2011-08-22 21:36:52 [1596] performance: AMTObtainProductLicense took 77.208977 ms
2011-08-22 21:36:52 [1596] AMT: AMT: Validating Product License.
2011-08-22 21:36:52 [1596] AMT: Launch Workflow not yet done in foreground in this session.
2011-08-22 21:36:52 [1596] AMT: Starting Foreground Subsequent Launch Workflow
2011-08-22 21:36:52 [1596] AMT: Running in PROV_APP
2011-08-22 21:36:52 [1596] PCDService: No value for key [EULADelay] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [EULADelay] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [MediaTag] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] config: No media tag found for payload {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596] config: Using default media policy RET
2011-08-22 21:36:52 [1596] uiswitch: EULA has already been accepted.
2011-08-22 21:36:52 [1596] AMT: Starting ALM workflow.
2011-08-22 21:36:52 [1596] AMT: Initializing ALM for serialized activation.
2011-08-22 21:36:52 [1596] ALMService: Initializing as licensed app
2011-08-22 21:36:52 [1596] ALM: _info_: Start ALM 3.5 Release (build 3.5.2.0)
2011-08-22 21:36:52 [1596] SLCoreService: Starting up SLCore 1.5 Release (build 1.5.21.224873).
2011-08-22 21:36:52 [1596] SLCoreService: Service construction took 0.2 ms and succeed.
2011-08-22 21:36:52 [1596] ALM: _info_: LEID passed AcrobatPro-AS1-Win-GM is used to configure SLCore = 0
2011-08-22 21:36:52 [1596] ALM: _info_: Host app is Licensable App
2011-08-22 21:36:52 [1596] PCDService: No value for key [AcrobatPro-AS1-Win-GM{|}0] in hive [SSC-AS1-LE-Dominance] in master.
2011-08-22 21:36:52 [1596] ALM: _info_: Found LEID AcrobatPro-AS1-Win-GM with AMT Path C:\Program Files\Adobe\Acrobat 10.0\Acrobat\AMT
2011-08-22 21:36:52 [1596] PCDService: No value for key [MediaTag] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] config: No media tag found for payload {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596] config: Using default media policy RET
2011-08-22 21:36:52 [1596] ALM: _info_: MediaTagPolicy is RET
2011-08-22 21:36:52 [1596] PCDService: No value for key [NTL_WO_SN] in hive [AcrobatPro-AS1-Win-GM] in master.
2011-08-22 21:36:52 [1596] ALM: _info_: Canonical LEID is AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596] ALM: _info_: Driver LEID is AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596] PCDService: No value for key [970787076197273632833643] in hive [RejectedSNDomain_CS5] in cache.
2011-08-22 21:36:52 [1596] SLCoreService: Reading product config [C:\Program Files\Adobe\Acrobat 10.0\Acrobat\AMT\SLConfig.xml]
2011-08-22 21:36:52 [1596] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-08-22 21:36:52 [1596] PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] ALM: _info_: Set Running Locale to en_US
2011-08-22 21:36:52 [1596] ALM: _time_: (func: ALM_Initialize, duration: 0.015 sec)
2011-08-22 21:36:52 [1596] AMT: Performing ALM silent license verification.
2011-08-22 21:36:52 [1596] PCDService: No value for key [EncryptedSerial] in hive [{AC76BA86-1033-F400-7760-000000000005}] in cache.
2011-08-22 21:36:52 [1596] PCDService: No value for key [Serial] in hive [{AC76BA86-1033-F400-7760-000000000005}] in cache.
2011-08-22 21:36:52 [1596] config: No pre-serial number found in {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596] PCDService: No value for key [PSN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
2011-08-22 21:36:52 [1596] config: No en_US provisional serial number found in AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596] PCDService: No value for key [PSN] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
2011-08-22 21:36:52 [1596] config: No ALL provisional serial number found in AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2011-08-22 21:36:52 [1596] ALM: _info_: Searching license for locale en_US ...
2011-08-22 21:36:52 [1596] PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
2011-08-22 21:36:52 [1596] config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596] PCDService: No value for key [970782723113938826035378] in hive [RejectedSNDomain_CS5] in cache.
2011-08-22 21:36:52 [1596] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-08-22 21:36:52 [1596] PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-08-22 21:36:52 [1596] PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] ALM: _info_: Found existing serialization under LEID AcrobatPro-AS1-Win-GM, the serial number locale is ALL
2011-08-22 21:36:52 [1596] ALM: _info_: This is the running locale, stop the search
2011-08-22 21:36:52 [1596] PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
2011-08-22 21:36:52 [1596] config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596] PCDService: No value for key [970782723113938826035378] in hive [RejectedSNDomain_CS5] in cache.
2011-08-22 21:36:52 [1596] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-08-22 21:36:52 [1596] PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-08-22 21:36:52 [1596] PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [970782723113938826035378] in hive [RejectedSNDomain_CS5] in cache.
2011-08-22 21:36:52 [1596] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-08-22 21:36:52 [1596] PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [970782723113938826035378] in hive [RejectedSNDomain_CS5] in cache.
2011-08-22 21:36:52 [1596] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-08-22 21:36:52 [1596] PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
2011-08-22 21:36:52 [1596] SLCoreService: Syncing to license store...
2011-08-22 21:36:52 [1596] SLCoreService: Found server mkey.
2011-08-22 21:36:52 [1596] SLCoreService: Loading license references...
2011-08-22 21:36:52 [1596] SLCoreService: Found 3 license file(s)
2011-08-22 21:36:52 [1596] SLCoreService: Parsing license file [184302669.lic] succeed.
2011-08-22 21:36:52 [1596] SLCoreService: Parsing license file [44436013.lic] succeed.
2011-08-22 21:36:52 [1596] SLCoreService: Parsing license file [95983277.lic] succeed.
2011-08-22 21:36:52 [1596] SLCoreService: License store synchronization took 153.1 ms and succeed.
2011-08-22 21:36:52 [1596] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2011-08-22 21:36:52 [1596] PCDService: No value for key [PDApp_WF] in hive [AcrobatPro-AS1-Win-GM] in cache.
2011-08-22 21:36:52 [1596] ALM: _info_: Performing Disabled Check
2011-08-22 21:36:52 [1596] SLCoreService: Feature ALM_AcrobatProfessionalGM_10.0 is enabled.
2011-08-22 21:36:52 [1596] SLCoreService: Feature Acrobat_10.0 is enabled.
2011-08-22 21:36:52 [1596] SLCoreService: Feature Acrobat_Base_10.0 is enabled.
2011-08-22 21:36:52 [1596] SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
2011-08-22 21:36:52 [1596] SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
2011-08-22 21:36:52 [1596] SLCoreService: Feature ALM_AcrobatProfessionalGM_10.0 is enabled.
2011-08-22 21:36:52 [1596] SLCoreService: Feature Acrobat_10.0 is enabled.
2011-08-22 21:36:52 [1596] SLCoreService: Feature Acrobat_Base_10.0 is enabled.
2011-08-22 21:36:52 [1596] SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
2011-08-22 21:36:52 [1596] SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
2011-08-22 21:36:52 [1596] PCDService: No value for key [ALM_Info_S1] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
2011-08-22 21:36:52 [1596] ALM: _info_: Performing Block Check
2011-08-22 21:36:52 [1596] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2011-08-22 21:36:52 [1596] ALM: _info_: Block Check ByPassed
2011-08-22 21:36:52 [1596] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2011-08-22 21:36:52 [1596] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.172 sec)
2011-08-22 21:36:52 [1596] ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
2011-08-22 21:36:52 [1596] AMT: License check shows serialized product is already activated.
2011-08-22 21:36:52 [1596] ALM: _info_: Entered ALM_NeedANAG
2011-08-22 21:36:52 [1596] ALM: _info_: Exiting ALM_NeedANAG
2011-08-22 21:36:52 [1596] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:36:52 [1596] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2011-08-22 21:36:52 [1596] ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\updaternotifications.dll
2011-08-22 21:36:52 [1596] ServiceLoader: Failed to find updaternotifications.dll
2011-08-22 21:36:52 [1596] AUMService: IsUpdaterEnabled call
2011-08-22 21:36:52 [1596] ServiceLoader: Symbol UpdaterNotificationsIsUpdaterEnabled can't be found in library updaternotifications.dll because the library has not been added to the loader
2011-08-22 21:36:52 [1596] AUMService: Could not load function UpdaterNotificationsIsUpdaterEnabled
2011-08-22 21:36:52 [1596] ALM: _info_: Deactivation menu is enabled
2011-08-22 21:36:52 [1596] AMT: Completed Launch Workflow successfully.
2011-08-22 21:36:52 [1596] AMT: Checking client features against cache.
2011-08-22 21:36:52 [1596] AMT: Feature Acrobat 10.0 is licensed (was licensed).
2011-08-22 21:36:52 [1596] AMT: Feature Acrobat_Viewer 10.0 is unlicensed (was unlicensed).
2011-08-22 21:36:52 [1596] AMT: Feature Acrobat_Distiller 10.0 is licensed (was licensed).
2011-08-22 21:36:52 [1596] AMT: Feature Shared_Designer 10.0 is unlicensed (was unlicensed).
2011-08-22 21:36:52 [1596] AMT: Feature Acrobat_DeepExploration 10.0 is unlicensed (was unlicensed).
2011-08-22 21:36:52 [1596] AMT: Feature AMT_ALLOW_DRAGDROP_INSTALL 3.0 is unlicensed (was unlicensed).
2011-08-22 21:36:52 [1596] AMT: Validating client product info against cache.
2011-08-22 21:36:52 [1596] AMT: Starting Data Collection for SWTag_Init()
2011-08-22 21:36:52 [1596] AMT: DoISOTagging() productCanonicalLEID = AcrobatPro-AS1-Win-GM;outMappedLEID = AcrobatPro-AS1-Win-GM, unused = AcrobatPro-AS1-Win-GM
2011-08-22 21:36:52 [1596] AMT: DoISOTagging() productPayloadCode = {AC76BA86-1033-F400-7760-000000000005};driverPayloadCode = {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:36:52 [1596] AMT: SWTag_Init() Tags Arguments Acrobat X Pro; AcrobatPro-AS1-Win-GM; MUL
2011-08-22 21:36:52 [1596] AMT: DoISOTagging() License Status = activated
2011-08-22 21:36:52 [1596] AMT: DoISOTagging() Tags 970782723113938826035378; 10.0; RETAIL
2011-08-22 21:36:52 [1596] AMT: DoISOTagging() Product Version 10; 0
2011-08-22 21:36:52 [1596] AMT: AMT: Product License Validated.
2011-08-22 21:36:52 [1596] performance: AMTValidateProductLicense took 222.976379 ms
2011-08-22 21:36:59 [368] AMT: START SESSION, library version 3.5.0.34,3.5
2011-08-22 21:36:59 [368] AMT: Initializing C:\Program Files\Adobe\Acrobat 10.0\Acrobat\
2011-08-22 21:36:59 [368] AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
2011-08-22 21:36:59 [368] AMT: Failed to disable Virtualization SetTokenInformation Failed
2011-08-22 21:36:59 [368] ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\adobe_caps.dll
2011-08-22 21:36:59 [368] ServiceLoader: Found library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\adobe_caps.dll
2011-08-22 21:36:59 [368] PCDService: PCD Service in threaded mode
2011-08-22 21:36:59 [368] performance: AMTPreObtainProductLicense took 8.492141 ms
2011-08-22 21:36:59 [368] PCD thread: PCD thread started
2011-08-22 21:37:04 [368] ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Adobe_OOBE_Launcher.dll
2011-08-22 21:37:04 [368] ServiceLoader: Found library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Adobe_OOBE_Launcher.dll
2011-08-22 21:37:04 [368] AMT: App Product Locale [0] = en_US
2011-08-22 21:37:04 [368] config: Loading configuration for C:\Program Files\Adobe\Acrobat 10.0\Acrobat\AMT\application.xml
2011-08-22 21:37:04 [368] config: Found payload code {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:37:04 [368] PCDService: found driver code {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:37:04 [368] config: config: Host app was installed, using installed license configuration.
2011-08-22 21:37:04 [368] PCDService: No value for key [FLMap] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
2011-08-22 21:37:04 [368] config: Setting current license to the driver at startup because no mapping was found.
2011-08-22 21:37:04 [368] config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
2011-08-22 21:37:04 [368] config: payload code: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:37:04 [368] config: driver payload code: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:37:04 [368] config: driver licensing code: AcrobatPro-AS1-Win-GM
2011-08-22 21:37:04 [368] config: current licensing code: AcrobatPro-AS1-Win-GM
2011-08-22 21:37:04 [368] config: current locale code: ALL
2011-08-22 21:37:04 [368] config: Done loading configuration
2011-08-22 21:37:04 [368] PCDService: No value for key [installedLanguages] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368] AMT: installedLanguages against the app payloadcode not found
2011-08-22 21:37:04 [368] AMT: No locales found from Master PCD, hence defaulting to inPreferredLocales
2011-08-22 21:37:04 [368] config: Setting insalled locales
2011-08-22 21:37:04 [368] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2011-08-22 21:37:04 [368] ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\asneu.dll
2011-08-22 21:37:04 [368] ServiceLoader: Found library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\asneu.dll
2011-08-22 21:37:04 [368] AMT: config: Finding license info for payload: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:37:04 [368] AMT: config: PayloadCode: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:37:04 [368] AMT: config: Driver PayloadCode: {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:37:04 [368] AMT: config: Installed LicensingCode: AcrobatPro-AS1-Win-GM
2011-08-22 21:37:04 [368] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368] PCDService: No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368] PCDService: No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [AcrobatPro-AS1-Win-GM] in master.
2011-08-22 21:37:04 [368] PCDService: No value for key [EULA] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368] PCDService: No value for key [Registration] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368] PCDService: No value for key [Registration] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368] PCDService: No value for key [Growl] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368] PCDService: No value for key [Growl] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368] PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368] PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368] AMT: config: No BridgeTalkCode found in configuration; Bridgetalk will be disabled.
2011-08-22 21:37:04 [368] PCDService: No value for key [SuiteFeatureCount] in hive [AcrobatPro-AS1-Win-GM] in master.
2011-08-22 21:37:04 [368] AMT: Application can be serialized (sif file found).
2011-08-22 21:37:04 [368] PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
2011-08-22 21:37:04 [368] config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
2011-08-22 21:37:04 [368] config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
2011-08-22 21:37:04 [368] AMT: Subsequent launch (serial [97078272311393882603]).
2011-08-22 21:37:04 [368] AMT: Application state initialized. Obtaining Product License.
2011-08-22 21:37:04 [368] AMT: Obtaining client features from cache.
2011-08-22 21:37:04 [368] AMT: Obtaining client product info from cache.
2011-08-22 21:37:04 [368] AMT: Running in PROV_APP
2011-08-22 21:37:04 [368] PCDService: No value for key [EULADelay] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368] PCDService: No value for key [EULADelay] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368] PCDService: No value for key [MediaTag] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:04 [368] config: No media tag found for payload {AC76BA86-1033-F400-7760-000000000005}
2011-08-22 21:37:04 [368] config: Using default media policy RET
2011-08-22 21:37:04 [368] uiswitch: EULA has already been accepted.
2011-08-22 21:37:04 [368] AMT: This is a subsequent launch. Deferring services.
2011-08-22 21:37:04 [368] performance: AMTObtainProductLicense took 32.694099 ms
2011-08-22 21:37:07 [368] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:07 [368] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:07 [368] PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:07 [368] PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2011-08-22 21:37:07 [368] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2011-08-22 21:37:07 [368] ServiceLoader: looking for library C:\Program Files\Adobe\Acrobat 10.0\Acrobat\updaternotifications.dll
2011-08-22 21:37:07 [368] ServiceLoader: Failed to find updaternotifications.dll
2011-08-22 21:37:07 [368] performance: AMTReleaseProductLicense took 7.449550 ms
2011-08-22 21:37:07 [368] AMT: END SESSION.
Personally, I can't make hide nor hair out of either one of these reports.
J.R. -
I Have a Canon MG6360 air printer but unable to print last job. Error message says to cancel printing but how do I do this from my iPad? Help welcome please.
My hotmail was working properly until one month ago , then I do not what happens ... My mistake has been to cancel that account and try to re-load it... I am blocked at "unable to verify account details".
I read and follow carefully all your steps here above but it is not working!!
I also try to ask securiry code to mocrosoft and put it instead of hotmail password when creating new Ipad account but nothing.
I try to go everywhere on microsfot pages and on my mail account setting but I can not find any help from there. From PC is working
I try to choose "other" from the list of account and insert there hotmail account, both indicated adsHOTMAIL or OUTLOOK, but in this case it tells me "username or password for POP3.live.com are uncorrect.... what is POP3.live.com??
I already try everything find in the net here and elsewhere ... I have hotmail account since years can not thik to change it .... Some other help?? Some indication I have not yet try?
Why does not appear OUTLOOOK from the choice of default account in the "add account section"????!??!???? -
I installed a new printer and now Photoshop Elements tells me I can't print. The error message is "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You will need to check your printer settings before printing." I have uninstalled and re-installed Photoshop Elements, checked my printer settings and still I can't print a photo.
Hi ,
Please update to PSE 13.1
13.1 has solved this problem.
Refer to this link.
Photoshop Elements Help | Printer errors with Photoshop Elements 13 -
Error message when trying to print
Hi, I have photoshop elements 8 that I am trying to print some pictures from. I am using it on my laptop that I just got that has windows 7 on it. I am getting an error when I try to print anything. It says "Could not complete your request because of a program error' and it won't print. It printed on time on my laser printer, but when I select my other color printer, I get the error message. The other printer is a HP Officejet 6500. I have the printers plugged into my laptop with a usb cable.
Any ideas how to fix this?
Thanks!Hi, I tried to find updated drivers online but I can't find any. This printer is only about
4 months old. I tried reinstalling it and then I set it as default and then tried to print something on the printer B as you called it. Then it came up with something asking if I wanted to fax it even though I selected printer and not fax. I also have a desktop computer so would it work to hook this printer up to the desktop and then print it through the network? I can't find anywhere on photoshop to select a printer on a network. Do you know how I can do that through photoshop? When I click print, it only brings up the 2 printers I have installed on this laptop.
Thanks! -
Hi,
I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards VickiThe trial is always extended. The serial number you enter determines whether it runs as standard or extended.
I'm getting through fine with that link, so it must be a browser issue or some such thing. Try another browser. -
XML Error Message for Every one hour in SXMB_MONI
Hi All,
I am getting XML error Message for every one hour in PI when I check in SXMB_MONI I can see this.
Details Below
Sender Componant : PI
Sender Interface : SAPCCMS
Reciever Interface/Reciever Componant : Both are empty.
PI Version 7.1
Can anybody help in this.
DayakarHi!
I was just searching this about this problem and found a post that might interest you.
[urn:SAPCCMS;
cheers -
Error message says only one library per device. My previous computer crashed and now I want to sync with new computer. How do I overcome the error message?
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
-
Everytime I change ink cartridges, I get error message stating "REFER TO PRINTER DOCUMENTATION"
EVERYTIME I CHANGE INK CARTRIDGES, I GET AN ERROR MESSAGE STATING REFER TO PRINTER DOCUMENTATION. I HAVE UNPLUGGED AND TURNED EVERYTHING OFF AND TRIED SEVERAL TIMES.
Hello enicole87,
Welcome to the HP Forums.
I see that you are having some issues when replacing the ink cartridges with an error message.
So I can better assist you, please respond with your printers Model Number.
How Do I Find My Model Number?
Write be back when you have time and I will be happy to help.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP -
Printer Error - HP All-in-One Printer App
I have the HP Photosmart B210 and have been using the HP Printer Control app on my Lenovo laptop. It has worked successfully until a few weeks ago. When I read some of the reviews on the updated app - which is now HP All-in-One Printer Remote, I realized upgrading to Windows 8.1 may help. Once updated to Windows 8.1 I did start printing! However, my documents would only print half-way through and then I receive an error message and the printing stops. So, I will get one or two pages out of a 4 to 5 page document with the same Error message half-way through. No description about the error - just error - printing has to be cancelled. Suggestions? Pleeeeaaaassssseeee!
Hello Seahorse1305,
Welcome to the forums!
I am here to assist you with the printing issue you are having with your Photosmart B210. The first thing I do recommend, is running the HP Print and Scan Doctor to find and fix printing and scanning problems. If there is more of an issue that the tool cannot fix, it will let you know what the problem is.
Please let me know how this turns out for you!
Thanks,
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
To try to resolve this problem, I have done the following actions.
1 - I have run Disk Warrior.
2 - I have repaired permissions.
3 - I have deleted all plist that are either Cannon or Adobe.
4 - I have downloaded and installed the lastest versions of Adobe Reader and the Cannon printer drivers.
I am still unable to print PDF's.
In Safari, I can print only the first page. In a multipage PDF, Safari only seems to recognize the first page.
In Adobe Reader, I get an error message from my printer: "/usr/libexec/cups/filter/pstocupsraster failed".
Any help would be greatly appreicated!Quit Safari.
Open the Library folder in your home folder as follows:
☞ If running OS X 10.7 or later, hold down the option key and select Go ▹ Library from the Finder menu bar.
☞ If running an older version of OS X, select Go ▹ Go to Folder… from the Finder menu bar and copy the line below into the text box that opens:
~/Library
Delete the following items from the Library folder:
Caches/com.apple.Safari/Cache.db
Preferences/com.apple.quicktime.plugin.preferences.plist
Preferences/QuickTime Preferences
Relaunch Safari and test.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select "/var/log/cups/error_log" from the file list. Post the messages from the time of the last printing attempt.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message. -
Error Message when trying to print a BW in LR 2.5. . .
I am not really sure why I am getting this error message - it reads like this:
There is one (or however many there are) image in this print job which is invalid. It may have been saved in an unsupported file format. You will not be able to print this image.
But the images were saved in LIGHTROOM!!!
Here is what I have done:
1) I shoot in RAW - upload my pictures to LR
2) Edit them accordingly
3) Export them and create a jpg file - they are now re-numbered sequentially.
4) I will then import the newly exported jpg's back in to LR so that when I create a proof sheet for my clients the filenames/numbers match up . . . this is when I receive the above mentioned error message!!!!!!!!!!!!
HELP!!!!!!!!!!!!
What have I done and how can I fix this?????
THANK YOU!!I have to say Im a little confused to. Following the steps outlined:
Desaturate in LR.
Export as a JPG (add to this catalog selected- for reimport)
Select image. Switch to Print Module
Print file.
No problems as expected. I dont see that there is any seting to adjust that will clear this issue.
Q. Is it consistent with every BW file or just some?
Aside from changing your workflow so as not to produce jpgs at all in favor of a Lightroom gallery for showing your clients the images, based on the info I have I cannot replicate the problem. So I will try first an optimization of the catalog.
Prefernces > General > Go to Catalog Settings > General > Relaunch and Optimize. -
Get error message when trying to print
Recently ungraded iMac to 10.4.1; since then unable to print PDF except thru "Preview".
I get error message " pictwpstops stopped unexpectedly with status 1".
I have no idea what this means or how to fix it; I can print PDF fine in preview but not from desktop as before.
Any ideas would be apprecaited.re pictwpstops
I have the same problem - I have found one work around. Adobe reader 6.0 will print my adobe documents.
if anyone knows a real solution I'm at [email protected] -
Error message Load paper in printer when I print a certain word document
HP Officejet Pro 8500A on Windows Vista-32 bit
Printer works great apart from when I try and print one word document or any other word document based on it
I press print,printer tells me it's printing then I get the error message. "load paper in printer" when there is plenty of paer in it
Other word documents and previous printer was OK
ThanksHi,
As the issue occours with a specific document only, make sure to verify that any of the document settings are set correctly
(e.g. the right paper size, the page margins, etc...)
Additionaly, try copying the entire content of the document and paste into a new blank document, try printing the new document and check for any change.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution -
I get an error message when attempting to print to PDF
Error message is below:
%%[ ProductName: Distiller ]%%
%%[ Error: ioerror; OffendingCommand: readstring ]%%
Stack:
(› PoÈsKÖn µÐY5Âê2¢ ÷Fmø-êíöYJ
øR½=Ö¤%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
I can print other InDesign files to PDF just fine, but not the one I'm currently working on. I have tried shutting down the program and reopening, printing just one page at a time (the document is 30ish pages). Any ideas?Just as an addition to that - you only need to save as Photoshop PDF if you're photoshop document contains, Vector Masks, Vector Shapes, or Text Layers that are unflattened (remain as masks, shapes and text).
Other than that PSD or TIFF is preferred.
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