Error message saying iTunes could not connect you to the Music Store

error message saying iTunes could not connect you to the Music Store
Make sure your network connection is active and try again
someone help!!!!!!!!

ya, im having the same problem 2, im not sure, maybe the systems down or something, if someone has connected to the music store in the last 12 hrs plz speak up.

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I have a new Ipad air. I have synced it to my PC before. This time I get an error message saying iTunes could not connect to the iPad because the device time out - what do I do?

I have a new Ipad air. I have synced it to my PC before. This time I get an error message saying iTunes could not connect to the iPad because the device time out - what do I do?

Quit iTunes, restart your computer, reset the iPad and try again.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Hello, i just downloaded itunes on my acer laptop and its been giving me problems everytime i try to get on to the itunes store.. it gives me a message saying "itunes could not connect to the itunes store. an unknown error occurred. (310).plz help me out.

hello, i just downloaded itunes on my acer laptop and its been giving me problems everytime i try to get on to the itunes store.. it gives me a message saying "itunes could not connect to the itunes store. an unknown error occurred. (310).plz help me out. i do have the internet on but it keeps giving me the same problems .. thanks..

Hi Young Prada,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

When i try to connect my iphone to itunes it comes up with a message saying "itunes could not connect to this iphone, an unknown error has occured (0xE8000012) any ideas on how to deal with this problem??

When i try to connect my iphone to itunes it comes up with a message saying "itunes could not connect to this iphone, an unknown error has occured (0xE8000012)
i have recently bought new laptop and downloaded/installed the newest itunes and this has happened.. any ideas?

read
Error -50
Delete Storm Video, QuickTime, iTunes, then reinstall iTunes. See also KB TS1583for error -50

Error message states iTunes could not connect because paring record is missing, how do I fix?

Error message states iTunes could not connect because paring record is message is missing, how do I fix?

Sometimes rebooting your PC can clear this error message. You might also want to try plugging the iPod into a different USB port as well.
Others have been able to fix it by unplugging their iPod from their PC, signing out their Apple ID on their iPod Touch, signing back in and reconnecting it.
B-rock

HT201413 I am trying to update my ipods and I keep getting an error message saying iTunes could not back up the ipod because a session could not be started. I have followed all trouble shooting advice and still the same message. Any suggestions would be

I am trying to update my iPod touches and keep getting an error message saying iTunes could not back up my iPod because a session could not be started. I have followed all trouble shooting advice found on the apple website, unplugged and replugged the device, restarted my computer, etc. Any suggestions would be much appreciated. Thanks

I have the same issue, except I can't even sync.

I get an error message saying itunes could not sync mail accounts. because the mail accounts are in use by the iPhone. It asks that i close the mail accounts settings on the iPhone and sync again. Is it requesting that i delete my email accounts?

i get an error message saying itunes could not sync mail accounts. because the mail accounts are in use by the iPhone. It asks that i close the mail accounts settings on the iPhone and sync again. Is it requesting that i delete my email accounts?

just as i've posted the same issue here hope that someone could give us a hand. I have just swtched from nokia to iPhone for my company cell and i have more than 1000 contacts... it would be murder to create those contacts one by one )))))

IPhone 5 will not connect to brand new MBA/iTunes. Error message is "iTunes could not connect to this iPhone. Could not connect to the device."

Hi!
I've had my iPhone 5 for just over a year now, and I haven't really had any problems since iOS7 was installed. I had a PC, with no connectivity problems between any of my Apple devices. Then FINALLY, I purchased my very first Macbook Air 13". I set it all up, updated all the apps, and made sure it was good to go. My iPhone was really low on battery one day, and I just happened to have my USB for it handy and thought I would just plug it into my computer to charge it. I figured I worry about syncing it later as I hadn't really had time to set it all up with iTunes on the new computer.
MY PHONE WENT CRAZY. It just started vibrating all over the table. Looking at the battery icon, it was flipping between charging and not charging, and occasionally the "do you trust this device" window would pop up on the screen, but it was still going crazy. iTunes opened up and these alerts saying "iTunes could not connect to this iPhone. Could not connect to the device." and "iTunes could not connect to this iPhone. This device is no longer connected." All it was doing at this point was using up even more battery. But then the iPhoto app opened by itself on my shiny new Macbook and the vibrating stopped. It was charging and syncing! But not having iPhotos before on a computer weirded me out i hadn't decided exactly what I wanted to do with it, I closed the app. The phone went nuts again. ***. On a different day, I was trying to sync it again, and it worked. But only long enough to back it up on the macbook. W.T.F.
Plugging into any PC is no problem at all. The phone just connects and starts charging.
I've tried just about everything. All of my software is up to date, both on the mac and iphone. The USB cord is fine. I've reset the macbook with it plugged in and not plugged in. I have uninstalled, and reinstalled iTunes with the phone plugged in and not plugged in. I've reset all the contents and settings on my iPhone, as well as did a hard reset with it plugged in and not plugged in. My iPad has no problem connecting and it also has iOS7. It's just so weird though, that it starts connecting/disconnecting interchangeably as soon as I plug it into the computer, even when all my apps are closed. All this is leading me to believe that it must be some sort of issue between the devices' communication to each other. But I'm not sure if it's an iPhone, MacBook, or iTunes issue!
HHHHEEEEELLLLLLPPPPP!!!!!

I had this same problem with my new MBP 15", but only with the USB port on the left side. The USB port on the right side worked fine. Perhaps the ports on the left don't have enough signal energy for the iPhone.
Anyway, try using a different USB port, and if that doesn't work, perhaps you could try a powered USB hub.

ERROR MESSAGE 401 - ITUNES COULD NOT CONNECT TO MUSIC STORE

I've rencently tried to download some tunes from the Music store but keep getting this error message:
"ITUNES COULD NOT CONNECT TO THE MUSIC STORE - AN UNKNOWN ERROR OCCURED (401)"
"MAKE SURE YOUR NETWORK CONNECTION IS ACTIVE & TRY AGAIN"
This message happened before I downloaded the latest version ofITunes & is still happening after the download!
I've checked all possible settings & everything is fine
What is going on????
DELL Windows XP
DELL Windows XP
DELL Windows XP

Problems connecting to the iTunes Music Store usually stem from issues with the Windows firewall, a privacy filter (such as Mcafee) or a download accelerator. Start here:
iTunes for Windows: Overview of Music Store Errors
for some basic tips to start isolating the cause of the problem. Your ISP (or your network administrators if you're on a company network) may have also changed something that is now blocking access.
Hope this helps.

My ipod won't sync. keeps coming up with error message saying ' itunes could not back up ipod because a session could not be started with the ipod' help?

My ipod won't sync to my itunes. Keeps coming up with the error message 'itunes can not back up the ipod because a session could not be started with the ipod? it has been coming up with this message for the lst 2 weeks now. Will let me charge it but won't let me sync anything. Really not sure what to do or where to start or anything!

Follow these instructions to completely remove Apple software
http://support.apple.com/kb/HT1923
Then use free Ccleaner to repeatly repair your registry until it's fixed.
http://www.piriform.com/ccleaner/download/standard
download iTunes again from Apple.
http://www.apple.com/itunes/
If you have 64bit Vista or Windows 7, look for the seperate download of iTunes for that further down the page.
Once installed, use the Apple Software Update under your Start Menu to fully update all Apple components.
Your content will remain on the drive in the Music > iTunes Folder, nothing is deleted.
You should be making backups of your content regularly, either through iTunes or via copying the iTunesFolder in your Music folder to a external drive.
Windows is notorious for having "other" issues that make it unstable, we as volunteers helping others can't always resolve those issues.

I just tried to sync for the first time and i receieved an error message saying, "Itunes could not backup because backup could not be saved on the compute"??

i just tried to sync for the first time (iohone to PC) and i receieved an error message saying " it iTunes could not backup because backup could not be saved to the computer"

just as i've posted the same issue here hope that someone could give us a hand. I have just swtched from nokia to iPhone for my company cell and i have more than 1000 contacts... it would be murder to create those contacts one by one )))))

TS3218 Syncing my 6th generation Ipod Classic 160gb, I get messages saying itunes could not copy songs to the ipod; (code -50) the reason. What must I do to correct this error, please?

Syncing my 6th generation Ipod Classic, I get loads of the same message, "Itunes could not copy songs into ipod due to error -50". The syncing then completes with only 15gb used space and 143 gb space free.
What can I do to correct this error, please?

See Corrupt iPod classic,
tt2

I'm getting an error message saying "file could not be used because the original file cannot be found. Would you like to locate it?" What gives?

I've updated iTunes as recommended (and when recommended) but made no other changes to my computer or files. Why are the files gone?

I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

HT201210 I am trying to update the new ios6 software and I keep getting an error message saying: "iTunes could not backup the iPhone because the iPhone is corrupt or not compatiable with the iPhone. Delete the backup then try again."

How do I delete the backup? Will I loose all my information?

Disable your firewall/security software.

I keep trying to update my iphone and i get a message saying iTunes could not restore my iPhone because the backup system failed

'm trying to sync/update my iPhone on my windows computer in iTunes and I keep getting and error message saying iTunes could not restore the iPhone because the backup session failed.

Disable your firewall/security software.
This is asked and answered everyday. Using the forum search bar on the right side of this page often will find an answer very quickly.

Error message saying iTunes could not connect you to the Music Store

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