Error message says my EOS Rebel T5 isn't compatible with Mac Yosemite--help!
I'm having trouble downloading photos from the camera to Image Browser OX. Says it's not compatible with Yosemite, yet the web site says it should have the correct drivers installed. What do I do?
Apple's photo apps will import images from the camera with no problem (RAW or JPEG - they support both).
If you want to use Canon's software, you'll need to make sure you're running the versions compatible with that OS.
The software is located here: http://www.usa.canon.com/cusa/consumer/products/cameras/slr_cameras/eos_rebel_t5_18_55_is_ii_kit#Dri...
You may be able to update the base install to the latest version. Canon's updaters require that a previous version of the software is installed. If not, you can download the full install (that's the item called the "EOS Digital Solution Disk Software")
Good luck!
Tim Campbell
5D II, 5D III, 60Da
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Your reply suggests that you have moved Mail to a different location, which (as I said) will prevent it from being properly updated. You cannot use Mail 4.5 with any recent version of Mac OS X. Mac OS X 10.7 (Lion) included Mail 5 and Mac OS X 10.8 (Mountain Lion) includes Mail 6. I'm assuming that you have either Lion or Mountain Lion, but if that is incorrect, you will need to provide that information.
At this point, you will need to reinstall your system. Hold down command-R at startup and reinstall the system right on top of the old one. This should not disturb any of your documents or applications, though you should have backups beforehand in case something goes wrong. And at this point, with your system in an uncertain state (I don't entirely know what you have done to it), something could go wrong.
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If you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]] -
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FYI, this the the Photoshop forum, Elements questions should be asked here: Photoshop Elements. Not to worry though, a moderator had move this thread to the correct forums for you...
Benjamin -
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As of Firefox 4.0 and newer one needs both OSX 10.5+ and a Intel Mac.
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http://www.mozilla.org/en-US/firefox/all-older.html
http://www.mozilla.org/en-US/firefox/7.0/system-requirements/
http://www.mozilla.org/en-US/firefox/4.0/system-requirements/
http://www.mozilla.org/en-US/firefox/3.6/system-requirements/ -
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* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
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I uninstalled Firefox, but could never get the program to reinstall. I have been using Safari instead.
If the full message is similar to ''"Platform version <x.x.x.x> is not compatible with minVersion <x.x.x.x>"'', then do the following.
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#Download a fresh Firefox copy and save the file to the desktop.
#*Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
#Uninstall your current Firefox version.
#*'''''Do not remove personal data when you uninstall the current version'''''
#*Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
#*See [http://support.mozilla.com/en-US/kb/uninstalling+Firefox Uninstalling Firefox] '''''and''''' [http://kb.mozillazine.org/Uninstalling_firefox Uninstalling Firefox (Mozillazine)]
#*Also see: [http://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information] '''''and''''' [http://kb.mozillazine.org/Profile_backup Profile backup (Mozillazine)]
#Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
#*It is important to delete the Firefox program folder/directory to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
#*See: http://kb.mozillazine.org/Installation_directory
#Install the fresh copy of Firefox that you downloaded in step 1
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
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If you use ZoneAlarm Extreme Security then try to disable Virtualization.
*http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
See also:
*[[/questions/880050]] -
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Hi,
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