Error message says need Adobe reader 8 or 9 installed to open pdfs from web pages yet Reader 9alredy
Error message says need Adobe reader 8 or 9 installed to open pdfs from web pages yet Reader 9 is alredy installed on computer. Is this a 64 bit ossue although I am sure I did not have this problem prior to a replacement hard drive being installed.
What is your operating system, browser?
What is the exact message you are getting?
Similar Messages
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CS6: DistributedCOM Error id: 10016 when open pdf from web page in Win8.1
For example here below I've got the issue:
http://modemwifi.it/wp-content/uploads/asus-dsl-n55u.pdf
Adobe Acrobat X pro V 10.1.8:
DistributedCOM Error id: 10016 when open pdf from web page.
Nome registro: System
Origine: Microsoft-Windows-DistributedCOM
Data: 04/11/2013 19:09:19
ID evento: 10016
Categoria attività:Nessuna
Livello: Errore
Parole chiave: Classico
Utente: PC-PIERO\Piero
Computer: Pc-Piero
Descrizione:
Le impostazioni delle autorizzazioni impostazioni predefinite del computer non concedono l'autorizzazione di Attivazione in Locale per l'applicazione server COM con CLSID
{B801CA65-A1FC-11D0-85AD-444553540000}
e APPID
{2EAF0840-690A-101B-9CA8-9240CE2738AE}
all'utente Pc-Piero\SID Piero (S-1-5-21-3453328585-262132574-2759341577-1001) dall'indirizzo LocalHost (tramite LRPC) in esecuzione nel SID del contenitore di applicazioni Non disponibile (S-1-15-2-1430448594-2639229838-973813799-439329657-1197984847-4069167804-1277922394). Per modificare tale autorizzazione di sicurezza, è possibile utilizzare lo strumento amministrativo Servizi componenti.
XML evento:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10016</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2013-11-04T18:09:19.468877700Z" />
<EventRecordID>14806</EventRecordID>
<Correlation />
<Execution ProcessID="768" ThreadID="776" />
<Channel>System</Channel>
<Computer>Pc-Piero</Computer>
<Security UserID="S-1-5-21-3453328585-262132574-2759341577-1001" />
</System>
<EventData>
<Data Name="param1">impostazioni predefinite del computer</Data>
<Data Name="param2">Locale</Data>
<Data Name="param3">Attivazione</Data>
<Data Name="param4">{B801CA65-A1FC-11D0-85AD-444553540000}</Data>
<Data Name="param5">{2EAF0840-690A-101B-9CA8-9240CE2738AE}</Data>
<Data Name="param6">Pc-Piero</Data>
<Data Name="param7">Piero</Data>
<Data Name="param8">S-1-5-21-3453328585-262132574-2759341577-1001</Data>
<Data Name="param9">LocalHost (tramite LRPC)</Data>
<Data Name="param10">Non disponibile</Data>
<Data Name="param11">S-1-15-2-1430448594-2639229838-973813799-439329657-1197984847-4069167804-1 277922394</Data>
</EventData>
< /Event>
How can I solve this problem?
Thanks// I got this from an Action (I�m using Struts)
java.sql.Blob file=(java.sql.Blob)request.getAttribute("PDFfile");
String filename=(String)request.getAttribute("filename");
try{
int iLength = (int)(file.length());
response.setHeader("Content-type", "application/pdf");
response.setHeader("Content-Disposition", "inline; filename=\""+filename+"\"");
response.setHeader("Expires","0");
response.setHeader("Cache-Control","must-revalidate, post-check=0, pre-check=0");
response.setHeader("Pragma","public");
response.setContentLength(iLength);
ServletOutputStream os = response.getOutputStream();
InputStream in = null;
in = file.getBinaryStream();
byte buff[] = new byte[1024];
while (true) {
int i = in.read(buff);
if (i<0) break;
os.write(buff,0,i);
os.flush();
os.close();
} catch(Exception ex){
out.println("Error while reading file : " + ex.getMessage());
}and now it�s running !!! I�m not using response.setContentType(...) and I do this in response.setHeader("Content-type", "application/pdf"). And I use response.setHeader("Content-Disposition", "inline; filename=\""+filename+"\"") instead of response.setHeader("Content-Disposition", "attachment; filename=\""+filename+"\""); -
Installed Pro 9 and Reader 9 now cannot open pdf from web, but can from an email?
Installed Both Adobe Acrobat 9 professional and reader 9 yesterday on co worker machine. Went to open a pdf attachement in email no problem. Went to web to download and open a pdf and will not let her, giving co worker the error message need reader 8 or 9 to open this document!
have unistalled 9 reader and reinstalled same problem.
So then uninstalled reader 9 and can now open pdf from the web
My machine has both on and no problems.
Thank YOU for your help!!It may be that you will need to uninstall Reader and Repair Acrobat after the uninstall. Adobe does not recommend the installation of both products. Since you have already done the uninstall and things work fine with just Acrobat, leave things alone as that is the recommended installation.
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Create PDF From Web Page - Authenticated SharePoint Sites generate "Authorization Failure" error
We have several authenticated sharepoint sites on our intranet, and we are trying to create a PDF of a site (x levels down) using the Acrobat create PDF from web page feature. When you try to create a PDF from a non-sharepoint, authenticated website, a login prompt appears asking for login credentials. However, when you try to use the same feature on an authenticated sharepoint site, you do not get prompted for credentials and instead get an Authorization Failure error. the popup says "Error: Nothing Done". We have successfully PDF'd anonymous sharepoint sites on the WWW. Has anyone successfully PDF'd an authenticated SharePoint site?
Thanks in advance,
-Richard.I am having the same issue AND none of my pages or files require a UserID or Password. My issue appears to be something with the domain because a and b work just fine and produce a PDF file while item c does not work and produces the error msg.
http://www.dot.wi.gov/projects/neregion/151/index.htm works just fine and produces a PDF file.
http://www.dot.state.wi.us/projects/neregion/151/index.htm works just fine and produces a PDF file.
http://www.wisconsindot.gov/projects/neregion/151/index.htm produces an error msg. ‘Nothing done’.Error info. - Authorization Failure http://www.wisconsindot.gov/projects/neregion/151/index.htm
[email protected] -
ITunes error message saying needs Quicktime 7.5.5 or later.
I have installed the latest ITunes but it comes up with error message saying it needs Quicktime 7.5.5 or later. I have got Quicktime 7.5 installed but when I try to go to Apple website to upgrade it just says it is built into OS X and therefore I cant see anything to allow me to upgrade. So stuck! Any suggestions?
Let's try installing a QuickTime 7.7 for Leopard using a .dmg installer downloaded from the Apple website:
http://support.apple.com/kb/DL761 -
Access Denied Bug Opening PDFs from the DFS in Reader X
Hi,
Do you have any timelines for when a bugfix will be released for the Access Denied problems when opening PDFs from a DFS share with Protected Mode enabled? We were hoping to make use of the new sandboxing technology within the corporate environment, as recent issues with security vulnerabilities (in Adobe Reader 9, the authplay.dll issues) would be mitigated by the technology. However, as the Protected Mode does not work when opening from the DFS there is no point in moving to Adobe Reader X from 9.4.1 at the moment.
It would be good to have a release date so that we can start taking advantage of the technology as soon as we are able to.There's no dates, or indications of when this will be done. Thanks for your useful assistance though.
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Firefox 6.0 doesn't open pdf-links after clicking on "open pdf". I frequently need to do literature searches and I need to view pdf files in the browser. After clicking on the pdf - link of a file the main options are to open or download the pdf. Every time I try to open a pdf-file a blank page and an error message appears saying the file would not be supported or is damaged. IE, however, opens the file all right. I tried various changes in the security and cookie settings without success. Please advice.
Hi SGckc,
This document is almost certainly a dynamic XFA form. Unfortunately, our mobile Reader does not support displaying or filling such forms. The application that produces this form embeds this message into the document so that non-supportive viewers (like ours) will display this "error" page when the document opens. I do realize that this is confusing and I would like to add some additional detection to our Reader for this case. However, we've avoided doing this for fear of confusing users even further. Your feedback helps though. Hopefully we'll find a way to detect this case and present a better message to the user like: This form is not supported by the mobile version of the Adobe Reader. Please open and fill it on the non-mobile version of the Adobe Reader for Windows, Linux or Mac OSX.
Thank you for contacting us!
Pat -
Does anyone know how to update my system so I don't get this error message? Is there a specific download for this?
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.evenflow.dropbox com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Broadcom|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; fdesetup status | grep -q On && o=on || o=; Ps "FileVault"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print}; /v6:/{if ($2 !~ "A") print}'`; Pm "TCP/IP"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`find . -maxdepth 1 -exec basename {} + | while read f; do [[ ("$f" =~ ^\.. && ! "$f" =~ ^\.(adobe|android|bash.+|CFU.+|cache|config|cups|dropbox|DS_Store|font.+|git.+|profile|rnd|sh_.+|ssh|subv.+|Trash(es)?|zprofile|zsh.+)$) || ($(stat -f%f "$f") -ge 32768 && "$f" != Library) ]] && ls -Fd "$f"; done`; Pm "Hidden user files"; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Here is the exact error message:
The upgrade patch cannot be installed by the Windows installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.
It is Acrobat 9 Pro that is installed and the upgrade file is: AcroProExUpd910_all_incr and/or AcrobatUpd911_all_incr.
Help!the 2nd file can only be installed on acrobat 9.1.0 pro extended.
what version do you have (click help>about)?
and what link did you use to get AcroProExUpd910_all_incr? -
Error Message says Preview is damaged and can't be opened.
Whenever I try to open a file associated with Preview by double-clicking the file I get the following error message...
If I open Preview first and then open the same file from within Preview it works fine. I've tried going into Info for various filetypes and changing the "Open with:" value to change it to something else then change it back to Preview but that doesn't change the behavior. As you can see in the error message it says "Acorn created this file on August 27, 2014"... no idea what that means. I tried deleting the Acorn app but get the same error message.
Never seen this before and can't find anything specific to this behavior with Preview on these discussions or on the Web. Any suggestions would be greatly appreciated.
Cheers!
KirkHi MBP_Kirk ,
Welcome to the Apple Support Communities!
I know this type of alert can be concerning and frustrating. There is some troubleshooting that I would suggest when you receive an error that an app is damaged and can’t be opened, however. The first attached article explains this alert and the possible cause.
OS X: About Gatekeeper - Apple Support
"Damaged" app. – The app has been altered by something other than the developer. This message will appear no matter the Gatekeeper option chosen.
"App name" is damaged and can't be opened. You should move it to the Trash.
Safari downloaded this file on Date & Time from URL.
For troubleshooting this situation, I would first recommend simply reinstalling OS X Yosemite on your computer. Please use the instructions located in the next attached article to complete this process.
OS X Yosemite: Reinstall OS X
Best regards,
Joe -
I just downloaded the latest update for iTunes this morning, and now I am getting a message saying that iTunes can't start because MSVCR80.dll is missing from my computer. What the heck happened?
Troubleshooting issues with iTunes for Windows updates - MSVCR80
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RE: Adobe Acrobat Pro 9 - Error creating PDF from web page
I get the following error when trying to convert a web page to a PDF document:
Could not access acrobat's Web capture facility. Acrobat may be busy or waiting for input
The Program is not open and it errors out. Can someone tell what's going on? I have plenty of disk space, running XP home addition. Version of Program is 9.3.0.I have same issue except I'm running Windows 7 Ultimate. I have already downloaded all the updates, I have ran the repair install and same error message!! It was working and now it isn't and I am in the middle of a project and need help ASAP PLEASE!
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Cant download PDFs from Web pages Adobe 9 reader,
Hi there , i have Adobe Reader 9 installed, which reads PDF files Ok from my hard drive and when saved from
Emails. but when i try and save a PDF from a web page it try's to open Acrobat and asks me to login. I have removed Acrobat, but still cant download a PDF, Has anybody experienced this and have a resolution. CheersIf you removed Acrobat, you must re-install Reader.
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Don't know that this is causing problems during utilization of Firefox but it's been happening for awhile. Seems to only pop up when I exit the internet.
Hi Ayaz_Shaikh,
What’s your host OS?
Do you install Windows 10 Technical Preview in Hyper-V? Or some else virtualization products?
Alex Zhao
TechNet Community Support -
I've got an important file I need to access. I had no trouble on 9/20 and today I am told I need to download the latest version of Numbers, which I'd already done. I'm not having trouble with any other files. Help
Please see this user tip:
Need newer version of Numbers to open file
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