Error message "some of your quicktime software is out of date...."

After about 8 hrs of troubleshooting so far I need help here...please...I have a new ipod touch 3g (32gb) that requires itunes-9 and i have itunes-8. when i try to load itunes-9 i get the same error message about apx. half way thru the install. at the point of install status "initializing quicktime types" the error message comes up: "some of your quicktime software is out of date, You can fix this problem by updating to the latest version" with the choice to "cancell" or "do it now" and I have tried "do it now" many times and other times tried cancell but either way it just ends up coming back many times with the same error message and either freezes the computer or eventually after maybe 15-20 error messages stops but the unstall is frozen. I have already tried uninstalling quicktime, itues, etc and spent 1.5 hours on the phone with Apple support and they can't figure it out. Please help...I appreciate your support.

Some other application may have installed older QuickTime componentry on the PC.
First let's have a closer look in your \system32\ to see if we can find any misplaced componentry down there.
First, in My Computer go "Tools > Folder Options". Click the "View" tab. Make sure "Show hidden files and folders" is selected, and that "Hide extensions for known file types" is unchecked. OK out of the Tab.
Now navigate to C:\Windows\system32\. (It might be easiest to switch to "List" view at this point.)
What files or folders can you see in \system32\ with QuickTime in the title?
(On a PC with a standard QuickTime installation, you should see precisely two files:
QuickTime.qts
QuickTimeVR.qtx
... and no Quicktime folders whatsoever.)

Similar Messages

"Some of your quicktime software is out of date" Message

Hi,
I have a problem with quicktime for which I would like advice. The symptom is that each time quicktime is loaded or accessed, there is a pop-up message box which says,"Some of your quicktime software is out of date. You can fix this problem by updating to the latest version." There's a cancel button, which I use nearly every time, and a "Do It Now" button. Note that I am running the latest version of quicktime.
When I use the "Do It Now" button, I get an error message pop-up which says,"Information obtained from the Quicktime server is invalid. Please try again later." I don't use quicktime stand alone for anything, so I don't really know if it's working OK. It seems to be, but I've not done a thorough testing. The dominant symptom is in iTunes, where I experience lock-ups. I spoke with an Apple technical support person for a while about it, and we (re)did the compulsory uninstall, reinstall stuff to no avail.
The Apple guy pointed me to an Apple website detailing some methods to fix various problems with iTunes/quicktime. (http://docs.info.apple.com/article.html?artnum=93976) I have tried everything there. One of the things was an experiment to try to detect interactions with other programs. Using MSCONFIG, I did a custom start-up which enabled nothing but quicktime. No change. I have removed (ctrl-panel->add/remove programs...) many of the programs which were installed. No change.
Questions/Comments?
Thanks for any info,
jimmBob

I just got off the phone with an Apple technician, and we solved the error problem. Basically we just went through my whole computer searching for all quicktime and iTunes files that were left behind. Be sure to check your C: > Windows > System32 folder for ANY and ALL QuickTime files. The files we found that caused the error were hidden in a filed titled "quicktime" in the System32 folder. Make sure you delete it, uninstall all iTunes and QuickTime programs (including Apple Software Update and Apple Mobile Device Support) from the Control Panel, and reinstall the latest files for iTunes and QuickTime and the error should go away.
Hope this helps!

Some of your QuickTime software is out of date. You can fix this problem...

I keep getting this error every time I start itunes or anything that uses QuickTime:
Some of your QuickTime software is out of date. You can fix this problem by updating to the latest version.
'Cancel' 'Do It Now'
If I click 'Cancel', the program seems to run fine. If I click "Do It Now', I get the following:
Information received from the QuickTime server is in valid. Please try again later.
I have tried everything and have had this problem since December of '06. Anyone know what this is and how to fix it?
Thanks
Dell 8400 Windows XP

I found a solution that work for me here: http://forums.ipodlounge.com/showthread.php?t=194033 - see the 5th post in the thread.

"Some of your Quicktime software is out of date" popup

I must have had an earlier version of quicktime installed on my computer, but I have updated to 7.2, all the patches etc.. And I get this error. I have gone as far as uninstalling all Apple components, deleting all refrences to Quiktime in the regtistry and reinstalling. The same messgae comes up in two seperate popups. The annoyance level in unbeliveable. Any assistance getting rid of these would be appreciated. I saw the question posted on the forum for an earlier release of QT and the fix was to patch it. I have even upgraded to PRO in an effort to get more support for this issue. Any assistance would be great.

I also am plagued with this problem. In case it helps anyone to diagnose this issue, here is how it started on my computer. It showed up immediately after installing Kid Pix Deluxe 3. During the install, the Kid Pix software said that I needed to install Quicktime to run the program. Since I already had the latest iTunes/Quicktime softare (v7.4), I chose not to install it (the Kid Pix CD had Quicktime 5). When I restarted my computer, it immediately brought up the "Some of your Quicktime software is out of date..." dialog box. Ever since, programs that access Quicktime in some way cause the "...out of date..." dialog to appear. As of yet I have not seen any solution that works; the recommendations to uncheck Flash files in the MIME settings and to uncheck automatic updates did not work for me. Uninstalling Kid Pix and repairing my Quicktime and iTunes installation do not fix the problem either. I have not tried completely uninstalling and then reinstalling Quicktime and iTunes.

"some of your Quicktime software is out of date," And then the fun starts

I get the "out of date" message frequently. If I select "do it now", I am usually told "Info received from the QT server is invalid. Please try again later." Occasionally, I'll get a Dialogue Box listing five Quicktime components. If I select Update, I get a message informing me that I don't have authority from the Administrator (ME) and a more privileged user will have to update for me.
In addition, attempts to use Apple websites and ITunes result in crashes of Internet Explorer. I can navigate thru Safari, though, and my ITouch syncs OK.
I have uninstalled and reinstalled ITunes and Quicktime several times but the problems persist, I even get the "out of date" message during the install process. Any suggestions would be greatly appreciated.

That sounds like there may be old misplaced QuickTime componentry lurking about in your system, Jack. Let's go looking for that.
1. From the Start menu, click Open.
2. In the Organize menu, click Folder and Search Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in Computer, open Local Disk C: or whichever drive your operating system is installed on.
Open the "Windows" folder.
*If you have a 32-bit Vista:* Open the "System32" folder.
*If you have a 64-bit Vista:* Open the "SysWOW64" folder.
What files or folders can you see in there with QuickTime in the file or folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

Some of your Quick time is out of date. You can fix this problem by updatin

I am running Windows XP SP2 with V 7.1.3 of Quicktime. Every time I lauch QT, I get the error message:
"Some of your Quick time is out of date. You can fix this problem by updating to the latest version."
I have gone onto Apple's web site and got the very latest I can see of QT, and no matter what I keep getting this message. I have 400 PC's in a school district that every time they lauch QT it gets this error. There are 2 tabs "update now" or "cancel". If we select Update now, it doesn't update because we already have the latest. So we just have to do "cancel". Has anyone seen this? Please help.
Regards,
Mark Chiasson
[email protected]

I posted a similar problem. I removed everything and in addition I removed two Quick Time files in System32. I reinstalled everything and it worked. For details read my posted problem and the solution
Pentium 4 Windows XP Pro

Quicktime software is out of date - NOT!

I saw this question answered for XP, but I have Windows Vista.
For years now, when I open itunes, quicktime or even the apple website, I get the following... 'Some of your QuickTime software is out of date. You can fix this problem by updating to the latest version'. The choices given are Cancel or Do It Now. If I select Cancel, it closes and things usually function normally, or it may ask me again several times (asked me four times on the way to this forum). If I select Do It Now, it says Information received from the QuickTime server is invalid. Try later. This course of action usually freezes things up.
There must be part of an old Quicktime version lurking that I need to seek out and destroy. Apple support recently (Nov 29, 2010) assisted with an uninstall and reinstall of the latest version of itunes and quicktime for another issue I was having. itunes wouldn't open. I had hoped that would fix this too, but it didn't.
How do I seek out and destroy the offending files? Thanks

There must be part of an old Quicktime version lurking that I need to seek out and destroy.
Indeed. Let's go checking in the most likely location.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

II have downloaded several Apps that state they work with iTouch but they will not install and give error message that I need updated software, while all my updates available are installed on both iTouch and my computer iTunesWhy will Mindtools app not

My iPod Touch will not function with certain updated apps ie MindTools, YP.com, Mint, Ymessenger etc and I get the error message that I need to install updated software to load these apps to my iPod Touch; however, I have double checked and all the software updates have been loaded in obht the iPod touch and my computer. There are no updates availabe; yet the error message on App is a software update is required for App. "was not installed because it requires a newer version of iPod software."
The iPod Touch is using 3.1.3 software and it tells me that is the current and updated software version.

You are correct in that your 1G iPod Touch has all the latest software updates. It can only be updated to version 3.1.
However that Apps you are trying to download and install likely require iOS version 4.0 or later, which is not compatible with your iPod Touch. So either you'll need to buy a newer iPod Touch or find other Apps that are suitable replacements if possible.
Sorry.
B-rock

Error message when trying to do software update

Im continually getting an error message when trying to update software. I'm not sure what is relevant in this information but would appreciate any help at all.
Process: Software Update [19045]
Path: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Identifier: com.apple.SoftwareUpdate
Version: ??? (???)
Build Info: SoftwareUpdate-2560000~4
Code Type: X86-64 (Native)
Parent Process: launchd [128]
Date/Time: 2011-01-13 09:43:24.817 -0500
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 377764 sec
Crashes Since Last Report: -30267
Per-App Crashes Since Last Report: 21
Anonymous UUID: 9BD40B43-082A-4C62-A888-ECA781942B28
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
Referenced from: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Reason: image not found
Binary Images:
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: iPhone, 0x05ac (Apple Inc.), 0x1297, 0x24100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0702, 0x26200000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000

Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
Referenced from: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Reason: image not found
This indicates a mucked up installation, since the SU can't find the PackageKit file. Reinstall Snow Leopard from your install disc.

Revel Error Message: "Some files could not be uploaded."

Error Message: "Some files could not be uploaded. 1 file was unable to be uploaded and was skipped." I am a Revel user from its inception. I have never had upload errors before in Adobe Revel. I am trying to upload jpeg files in the same way I have done for months, which is by dragging and dropping files directly into an album I have created. Starting yesterday, only some files upload properly. Others receive the above error message. When I have tried to re-upload the jpegs which have not gone, I receive either the same error message or a slightly different error which indicates the files are not uploading because they are duplicates. They're not duplicates and appear nowhere else in my Revel albums. I have rebooted my Window 7 PC, I have repeatedly logged out and back into Revel. I have tried both Firefox and IE. I have tried creating new albums and uploading the failed files to a new album. I have cleared my Firefox cache. I have tried both the "drag and drop" feature and the "Add Photos or Videos" button in Revel. I have tried using the "Export to Revel" feature in Adobe Photoshop Elements 11. I have tried uploading never-before-attempted files, and - on average - only 25% of those brand-new files are uploading. I am a subscriber and pay for the Revel service, so I am not bumping into any upload quotas. I have read through these forums and have found problems similar to mine as far back as May 2013, but none of the problems ever seem to have been resolved other than the users simply giving up. Can you help? I am becoming increasingly confused with respect to which files have succeeded and which files have failed. Thank you. -Dori

Yvonne-
You can have many libraries with many albums and files within them. Each library is independent, so if you upload a file to two libraries then you two copies. If you put a photo from a library in albums that live within that library, then there is only one copy in the library that each album has access to so it will show up when you view the album. This might help : http://forums.adobe.com/message/5197228#5197228.
I found a few incomplete files in your account also. We will take care of this for you and contact you when it is complete.
Pattie
Some of these links might also be useful to you:
Revel FAQ’s:
http://forums.adobe.com/community/revel/faq
especially:
FAQ: Where can I learn tips and tricks about Revel? http://forums.adobe.com/message/5798092#5798092
FAQ: How do I share my photos in Revel? http://forums.adobe.com/thread/1295026
FAQ: How do I add (upload) files to revel? http://forums.adobe.com/thread/1162795?tstart=0

I get an error message when trying to install software update 4.2.8 "problem downloading, network connection timed out. Check network connections.

I get an error message when trying to install software update 4.2.8
"problem downloading, network connection timed out. Check network connections."
Anyone one else had this problem?

Brian-KK Sabah wrote:
I too get the same message but I the software had downloaded 100% but about half way through "processing file" the error message (.3259) Check network connections. How do I fix this?
See Here for your Error Message -3259
http://support.apple.com/kb/ts2799

HT201210 Having trouble restoring my ipod touch 4 gen. When i click restore i get an error message saying that " problem downloading software for the "ipod owner's ipod"

When i try to restore my ipod i recieve an error message saying that "problem downloading softwar for the ipod owner's ipod. error (-23) Please help i need to restore because my daughter somehow set a passcode lock on it and didnt know it and does not know passcode.

There was a problem downloading the software for the iPhone (or another iOS device)
See the steps below for error codes 3000-3999.
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.

When I am trying to burn my playlist, there is an error message that says "cd/dvd software not found" How do I fix this?

When I am trying to burn my playlist, there is an error message that says "cd/dvd software not found" I can burn in windows media but not itunes. I have tried to uninstall and reinstall itunes but it still does not work. Please help!!

I ran the diagnostics check and this is the message:
Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
Dell Inc. Inspiron 1525
iTunes 10.7.0.21
QuickTime 7.7.3
FairPlay 2.2.19
Apple Application Support 2.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00C4AB4403487290
Current user is not an administrator.
The current local date and time is 2012-12-05 23:52:38.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
The driver AFS.SYS is installed on the system.
iPodService 10.7.0.21 is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.

HT1414 I am trying to restore my Ipod touch 5 generation but I am receiving an error message that says your Ipod can not be restored you need your password I don't know my password so I don't know what to do. I have started the procedures 3 times but no

am trying to restore my Ipod touch 5 generation but I am receiving an error message that says your Ipod can not be restored you need your password I don't know my password so I don't know what to do. I have started the procedures 3 times but no luck till now

If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation

I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection

I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection

Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.

Error message "some of your quicktime software is out of date...."

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