Error message "The file is damaged..." when open a PDF-File in the Portal

Dear Experts,
We converted a Word-File into a PDF and loaded it with the help of SAP Knowledge Workbench into the Portal. When we try to open the file we receive the following error message from the Adobe Reader:
"The file is damaged and could not be repaired. Local\EWH%a'61kta".
Two strange things happen:
- One day it works, the other day not. It can also happen that it works at the same day for some colleagues, but the others get the error message.
- After press F5 (refresh) several times, the PDF can be opened in any case. It can work after refresh twice, but it can also be needed to press F5 seven times.
Has anybody an idea why it can happen?
Thank you very much.
Diego

Hi Purush
Unfortunately we couldn't solve the problem. Our IT specialist checked it with SAP directly. SAP doesn't support the SAP KW solution anymore. Therefore we checked-in the document in ".doc"-Format.

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