Error message "there is a problem with the printer turn the printer off than on again"

I have a new HP 7525 HP photosmart printer, went to use it to find all lights flashing with an error message on screen " There is a problem with the printer. turn the printer off than on again" this does not resolve the problem.. unable to clear this error message! Unable to use this printer!!!!
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Hi sandrafranks,
Thank you for your reply!
I believe this is a hardware related issue. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this helps, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Error message "there is a problem with the printer turn the printer off than on again"

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