Error message when clicking on the Shortcuts tab of the Keyboard preferences pane
Hello everyone,
I will greatly appreciate your help. When clicking on the Shortcuts tab of the Keyboard preferences pane, a "System Preferences quiet unexpectedly" error message appears. The problem details and system configuration are as follows:
Process: System Preferences [841]
Path: /Applications/System Preferences.app/Contents/MacOS/System Preferences
Identifier: com.apple.systempreferences
Version: 14.0 (14.0)
Build Info: SystemPrefsApp-281000000000000~3
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: System Preferences [841]
User ID: 501
Date/Time: 2015-03-19 22:47:37.966 -0500
OS Version: Mac OS X 10.10.2 (14C1510)
Report Version: 11
Anonymous UUID: 246E68B9-7E5D-8DF4-837E-54CE3EA01415
Time Awake Since Boot: 1600 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000053f8426bbec0
VM Regions Near 0x53f8426bbec0:
JS JIT generated code 0000335b75801000-0000335b75802000 [ 4K] ---/rwx SM=NUL
-->
MALLOC_NANO 0000600000000000-0000600000400000 [ 4096K] rw-/rwx SM=COW
Application Specific Information:
objc_msgSend() selector name: retain
com.apple.preference.keyboard v.14.0 (Keyboard)
objc[841]: GC: forcing GC OFF because OBJC_DISABLE_GC is set
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff861a50dd objc_msgSend + 29
1 com.apple.CoreFoundation 0x00007fff8ccc798e -[__NSPlaceholderDictionary initWithObjects:forKeys:count:] + 190
2 com.apple.CoreFoundation 0x00007fff8ccdd6cb +[NSDictionary dictionaryWithObjects:forKeys:count:] + 59
3 com.apple.preference.keyboard 0x0000000115bbbf68 0x115bb5000 + 28520
4 com.apple.preference.keyboard 0x0000000115bbb0f0 0x115bb5000 + 24816
5 com.apple.AppKit 0x00007fff867331d5 -[NSTabView selectTabViewItem:] + 389
6 com.apple.AppKit 0x00007fff86a9f2b4 -[NSTabView mouseDown:] + 136
7 com.apple.AppKit 0x00007fff86ba8a18 -[NSWindow _reallySendEvent:] + 12721
8 com.apple.AppKit 0x00007fff8662f16e -[NSWindow sendEvent:] + 446
9 com.apple.systempreferences 0x000000010c4f3b12 0x10c4ec000 + 31506
10 com.apple.AppKit 0x00007fff865e1451 -[NSApplication sendEvent:] + 4183
11 com.apple.systempreferences 0x000000010c4f2f7b 0x10c4ec000 + 28539
12 com.apple.AppKit 0x00007fff8646d608 -[NSApplication run] + 711
13 com.apple.AppKit 0x00007fff86458a14 NSApplicationMain + 1832
14 libdyld.dylib 0x00007fff85fbd5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff849f4232 kevent64 + 10
1 libdispatch.dylib 0x00007fff85abaa6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff849f394a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8785d40d start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff849f394a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8785d40d start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff849f394a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8785d40d start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff849ee4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff849ed64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8cceab34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8cce9ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8cce9858 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff865dd33b _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff8785f268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8785f1e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8785d41d thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff849f394a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8785d40d start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff849f394a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8785d40d start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff849f394a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8785d40d start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff849f394a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8785d40d start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff849f394a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8785d40d start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff849f394a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8785d40d start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff849f394a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8785d40d start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff849f394a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8785d40d start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff849f394a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8785d40d start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff849f394a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8785d40d start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff849f394a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8785d40d start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff849f394a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8785d40d start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff849f394a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8785d40d start_wqthread + 13
Thread 19:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff849f3136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8c44cc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff88374984 JSC::BlockAllocator::blockFreeingThreadMain() + 228
3 com.apple.JavaScriptCore 0x00007fff8836a14f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8785f268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8785f1e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8785d41d thread_start + 13
Thread 20:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff849f3136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8c44cc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff88374f1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff88374d78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8836a14f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8785f268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8785f1e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8785d41d thread_start + 13
Thread 21:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff849f3136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8c44cc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff88374f1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff88374d78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8836a14f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8785f268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8785f1e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8785d41d thread_start + 13
Thread 22:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff849f3136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8c44cc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff88374f1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff88374d78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8836a14f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8785f268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8785f1e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8785d41d thread_start + 13
Thread 23:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff849ee4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff849ed64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8cceab34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8cce9ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8cce9858 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8473cc80 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8e95390a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff8785f268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8785f1e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff8785d41d thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000003 rcx: 0xbaddd3f8426bbead rdx: 0x00007fff73477380
rdi: 0x00006080002b8b40 rsi: 0x00007fff8c416098 rbp: 0x00007fff53712c70 rsp: 0x00007fff53712be8
r8: 0x0000000115bd6434 r9: 0x0000000115bd6437 r10: 0x00007fff8c416098 r11: 0x000053f8426bbea8
r12: 0x0000000000000007 r13: 0x00006080000f7f40 r14: 0x00006080002b8b40 r15: 0x0000000000000002
rip: 0x00007fff861a50dd rfl: 0x0000000000010202 cr2: 0x000053f8426bbec0
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10c4ec000 - 0x10c50efff com.apple.systempreferences (14.0 - 14.0) <48050CAA-B059-3B7A-8650-FD2FEFF9A255> /Applications/System Preferences.app/Contents/MacOS/System Preferences
0x10c765000 - 0x10c76dfff com.apple.security.ldapdl (4.0 - 55003) <CB35B0B2-4E5D-3CEE-BDD1-000C3CA6C879> /System/Library/Security/ldapdl.bundle/Contents/MacOS/ldapdl
0x1105d8000 - 0x1105dcfff com.apple.audio.AppleHDAHALPlugIn (269.25 - 269.25) <D7562B22-F5ED-3FD6-894E-4F4876DE14FF> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1105f1000 - 0x1105f1fe5 +cl_kernels (???) <3AE4DCE2-B598-48F0-AA2B-C61DA00904A2> cl_kernels
0x1106fb000 - 0x1106fbfef +cl_kernels (???) <2D17DBA2-3265-44CC-A43B-FBE5A31DEBF3> cl_kernels
0x110707000 - 0x110707ffe +cl_kernels (???) <14F9814E-B8B4-4725-91DD-CDB46B5A332E> cl_kernels
0x110709000 - 0x1107effef unorm8_bgra.dylib (2.4.5) <9423FFD4-6EF3-31BF-9DE9-6D55BA76D59E> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x110831000 - 0x11084cff3 com.apple.security.csparser (3.0 - 57031.10.10) <6AC29346-B10D-3986-B06E-876B57392FC2> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/ MacOS/csparser
0x111a47000 - 0x111a4ffff com.apple.IntlTexts (2.0 - 264) <EB485515-07CD-3751-8865-0584D412BF08> /System/Library/PreferencePanes/Keyboard.prefPane/Contents/Resources/IntlTexts. prefPane/Contents/MacOS/IntlTexts
0x111a58000 - 0x111ac3ff7 com.apple.InputMethodKit (1.2 - 1.1) <999BE4DB-95CF-385B-9FB5-AA84F8C3B69F> /System/Library/Frameworks/InputMethodKit.framework/Versions/A/InputMethodKit
0x111b03000 - 0x111b16fff com.apple.CommonCandidateWindow (1.3 - 1.3) <6EFCFF70-2EBC-3F24-90D1-35885EF94406> /System/Library/PrivateFrameworks/CommonCandidateWindow.framework/Versions/A/Co mmonCandidateWindow
0x111eeb000 - 0x111efafff com.apple.IntlKeyboard (2.0 - 264) <43C93674-6AD0-3139-BB33-95CF1680DE03> /System/Library/PreferencePanes/Keyboard.prefPane/Contents/Resources/IntlKeyboa rd.prefPane/Contents/MacOS/IntlKeyboard
0x111fdb000 - 0x111fdbfe7 +cl_kernels (???) <0198C336-9EFC-428D-8397-F3F8AC07864D> cl_kernels
0x1129fb000 - 0x1129fdfff com.apple.framework.machinesettings (11.0 - 11.0) <9B969239-092E-30B4-B37E-8C62AD896649> /System/Library/PrivateFrameworks/MachineSettings.framework/Versions/A/MachineS ettings
0x112d7d000 - 0x112d7efe5 +cl_kernels (???) <2169356A-8A83-459B-8ED6-3350B3DD94C1> cl_kernels
0x115882000 - 0x115962ff7 unorm8_rgba.dylib (2.4.5) <2720A91C-F32D-378D-9154-E12A5E214341> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_rgba.dylib
0x115bb5000 - 0x115bd7fff com.apple.preference.keyboard (14.0 - 14.0) <A0A734B4-5B44-37C1-B139-6293D88EFC01> /System/Library/PreferencePanes/Keyboard.prefPane/Contents/MacOS/Keyboard
0x115bed000 - 0x115c27ff7 com.apple.BluetoothUI (4.3.2 - 4.3.2f6) <C1339CCA-9DE4-3CCA-A7E3-8012BBF2C619> /System/Library/Frameworks/IOBluetoothUI.framework/Versions/A/IOBluetoothUI
0x115c60000 - 0x115c72fff com.apple.frameworks.preferencepanessupport (13.0 - 13.0) <54F6CB02-9AB2-34CF-B03E-489399D1573F> /System/Library/PrivateFrameworks/PreferencePanesSupport.framework/Versions/A/P referencePanesSupport
0x115c88000 - 0x115c8cff7 com.apple.UniversalAccess (7.0 - 236.30) <8BA35A06-B175-311A-9619-7C74454D0485> /System/Library/PrivateFrameworks/UniversalAccess.framework/Versions/A/Universa lAccess
0x115c94000 - 0x115c9bff7 com.apple.ZoomWindowSupport.framework (2.0 - 68) <CE6FB506-1306-3437-BB75-AA2898F225C2> /System/Library/CoreServices/ZoomWindow.app/Contents/Frameworks/ZoomWindowSuppo rt.framework/Versions/A/ZoomWindowSupport
0x7fff5ff6b000 - 0x7fff5ffa1837 dyld (353.2.1) <65DCCB06-339C-3E25-9702-600A28291D0E> /usr/lib/dyld
0x7fff81888000 - 0x7fff8189cff7 com.apple.MultitouchSupport.framework (262.33.1 - 262.33.1) <62DF9340-01A1-3E12-A604-C90F6361FD9E> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff8189d000 - 0x7fff818a1fff com.apple.TCC (1.0 - 1) <61F36A72-B983-3A2D-9D37-A2F194D31E7D> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff818a2000 - 0x7fff81951fe7 libvMisc.dylib (516) <A82F9FE8-70ED-3BC9-9184-1A2B9EE3C010> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff81972000 - 0x7fff81974ff7 libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
0x7fff81c0c000 - 0x7fff81cf0fff libcrypto.0.9.8.dylib (52.10.1) <2A2924DE-63FB-37F6-B102-84D69240675B> /usr/lib/libcrypto.0.9.8.dylib
0x7fff81cf1000 - 0x7fff81cf5fff libcache.dylib (69) <45E9A2E7-99C4-36B2-BEE3-0C4E11614AD1> /usr/lib/system/libcache.dylib
0x7fff81d74000 - 0x7fff81d7cfe7 libcldcpuengine.dylib (2.4.5) <F9EF8060-5E40-3E88-BC38-7452649672B2> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x7fff81dc7000 - 0x7fff81df5fff com.apple.CoreServicesInternal (221.2.2 - 221.2.2) <16F7A7F1-CF1D-35AD-A91F-690A814048DF> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff81df6000 - 0x7fff81e10ff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff81e11000 - 0x7fff81e27ff7 libsystem_asl.dylib (267) <F153AC5B-0542-356E-88C8-20A62CA704E2> /usr/lib/system/libsystem_asl.dylib
0x7fff81e40000 - 0x7fff81e9aff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff81e9b000 - 0x7fff81e9eff7 com.apple.Mangrove (1.0 - 1) <2AF1CAE9-8BF9-33C4-9C1B-123DBAF1522B> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff81f14000 - 0x7fff81f63ff7 com.apple.opencl (2.4.2 - 2.4.2) <D16CFDE6-B5F7-301A-995E-8B583D8C675A> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff81f79000 - 0x7fff81f79fff libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
0x7fff81fc7000 - 0x7fff822aeffb com.apple.CoreServices.CarbonCore (1108.2 - 1108.2) <FD87F83F-301A-3BD6-8262-5692FC1B4457> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff822af000 - 0x7fff82325fe7 libcorecrypto.dylib (233.1.2) <E1789801-3985-3949-B736-6B3378873301> /usr/lib/system/libcorecrypto.dylib
0x7fff82333000 - 0x7fff82339fff libsystem_trace.dylib (72.1.3) <A9E6B7D8-C327-3742-AC54-86C94218B1DF> /usr/lib/system/libsystem_trace.dylib
0x7fff8233f000 - 0x7fff82342fff com.apple.IOSurface (97.0.1 - 97.0.1) <0C9ED49D-AADB-3CB9-9A11-F5D765253548> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff82343000 - 0x7fff82353ff7 libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib
0x7fff82381000 - 0x7fff823f9ff7 com.apple.SystemConfiguration (1.14 - 1.14) <E0495F7D-5624-3EF7-B7E5-DA0EE708B6E4> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff82413000 - 0x7fff82459ff7 libauto.dylib (186) <A260789B-D4D8-316A-9490-254767B8A5F1> /usr/lib/libauto.dylib
0x7fff824ff000 - 0x7fff8252ffff com.apple.GSS (4.0 - 2.0) <FD154E62-F4CF-339D-B66C-AF4AED6A94A6> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff82530000 - 0x7fff82553fff com.apple.Sharing (328.3.2 - 328.3.2) <F555679F-1CD1-3EB2-8E01-FCB80EF07330> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff82649000 - 0x7fff826ddfff com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff826de000 - 0x7fff826e6fff libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib
0x7fff8270c000 - 0x7fff82773ff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <19269C1D-EB29-384A-83F3-7DDDEB7D9DAD> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff82774000 - 0x7fff82788ff7 com.apple.ProtectedCloudStorage (1.0 - 1) <52CFE68A-0663-3756-AB5B-B42195026052> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage
0x7fff82789000 - 0x7fff827a7fff com.apple.frameworks.preferencepanes (16.0 - 16.0) <C763B730-D6BC-31D3-951A-898BB49C5A3E> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x7fff827a8000 - 0x7fff827e8ff7 com.apple.CloudDocs (1.0 - 280.6) <C1179CEF-E058-3E16-BF90-C059FE7CDE77> /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs
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Yeah I finally had to call Adobe and some there did a screen share with me and they took care of it. I am running OSX 10.9.3 my issue was that the latex OSX update didn't communicate with the app. Like I said Adobe did a screen share with me and fixed it for me I think he just uninstalled and reinstalled and I want to say thats what took care of it.
Similar Messages
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anyone else getting a timed out error message when trying to check for updates via the app store software on a desktop?
Hi, couple of things to try...
Anonymous
Post subject: NSURLErrorDomain error -1100 in OS X 10.8
If you check for software updates using the App Store in OS X 10.8 and get "NSURLErrorDomain error -1100" the problem may be with your Software Update preferences. This is particularly likely if you were using a custom Apple Software Update server. To solve the problem, quit the App Store, move the following two files (if present) to the trash, restart, and only then rerun App Store updates:
/Library/Preferences/com.apple.SoftwareUpdate.plist
/Library/Preferences/com.apple.SoftwareUpdate.plist.lockfile
http://x704.net/bbs/viewtopic.php?f=12&t=6130
I was recently trying to upgrade to mountain lion through the app store. I have unreliable Internet from a cable company whom I will not name, but we all know who they are. My Internet dropped while downloading the upgrade. Once I went through the notorious unplug the modem/router and plugged it back in to gain Internet connectivity again, I could not resume. No matter what I did, the app store kept displaying "an error occurred." I am hoping that those with the same issue read this first to save them hours of skimming through the Internet to find a solution. Here are the steps to take:
1. Make sure you have reestablished Internet connection
2. Chances are you got frustrated when you tried to resume/unpause the download and clicked the "X" to the left. If so, select the "Store" drop-down menu from the App Store and select "View My Account." There should be an option to unhide your purchase. You know what to do.
3. There is also an option to reset all warnings for buying and downloading under "View My Account." Do this, click "Done," sign out of the App Store and quit the App Store.
4. Open the Preferences in safari and select Privacy. Select "Remove All Website Data." Just do it.
5. Launch the app store and sign in.
6. Now, if you "Check for Unfinished Downloads" everything works peachy.
I hope this helps. Not much I can do for your Internet connection though.
JonEz15...
https://discussions.apple.com/thread/4697970?tstart=120 -
I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison" What do I do?
Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd
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Error Message when i try to restore my iPhone: The iPhone "iPhone" could not be restored. This device isn't eligible for the requested build. HELP PLEASE!!!!
My Ipad and Iphone 3gs is both have issues too! I'm ready to give up! lol HELP ANYONE......
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i get an error message when trying to sync my reset ipod "The iPod ...cannot be synced. A duplicate file name was specified."
Locate the photos folder which is selected for syncing with the device and delete the folder iPod Photo Cache inside.
tt2 -
I keep geting error messages when installing iTunrs on my pc. The message is error 7
I keep geting error messages when installing iTunrs on my pc. The message is error 7. I also get a windows message that says Run time error. The application has made an attempt to load the C library incorrectley.. Does anyone know how to correct this?
Solving MSVCR80 issue and Windows iTunes install issues.
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My Mac OSX (version 10.7.5) is coming up with error message when I try to write a disc "The disc can’t be burned because the disc drive is not accessible (error code 0x80020020)." I have tried several discs with the same message - Same also when I tried my external disc writer. Both disc drives will read my discs that have music or photos on it, it just won't write any new discs - any clues?
Hi Klaus1
So, I tried all the suggestions and followed the links - all to no avail.
as you can see, (screenshot below) my iMac is a 21.5 inch late 2009 model which isn't showing in the updates listed above
My system report shows that my Mac has the following:
I reset the PRAM and the SMC - still have the same error message when I try to burn discs. I've used both CD's and DVD's and tried with my external Discwriter too.
Any further suggestions?? -
I got a error message when I sync my iPhone 5. The message saids "An unknown error occurred (-50)"
Restart your computer and your iPhone. If that doesn't resolve it see this thread: https://discussions.apple.com/thread/2264793
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Error message when clicking "Update" in the server options on ServerManager
Hello,
I have a strange error message when I want to modify the server options through the Server manager component (BPC for MS 7.0 SP5).
Here is the error message :
"Cannot update server options.
Err: Cannot connect to the web server registry. Make sure the [Remote Registry]service on the Web server has been started.
To check the [Remote Registry] service, go to Start/Settings/Control Panel/Administrative Tools/Services."
I checked the service mentionned in the message, nothing to be signaled : the service is running, I tried to restart it and test again but the error message still remains.
In fact, as we are in a BPC Server loadbalancer environment (2 BPC servers), we enter (try to enter), the virtual host name of the NLB in the fields (External Server Name, Application Server Name etc...), and we noticed that if we enter the physical Server names in the fields, the Update works fine !!!
As soon as we try to fill the NLB virtual name -> error message with the update.
As workaround, we updated the server information directly in the tblserverinfo sql table. Once done, the NLB with BPC works perfectly.
Do you have an idea about this error message ?
Thank you very much in advance.
Kind regards,
LionelHi,
External server name is used only in case you have users who access the BPC outside LAN. In this case the external server name should contain the virtual name which is visible for those users.
Scheduler server is the server used to schedule the BPC jobs (windows jobs are created into Windows scheduled tasks).This parameter should be the name of one application server(not NLB)
Regarding Server Manager, it is true that it is increasing the number at the end of parameter and saving all the values. This was created by design. Normally the last value saved is used(the bigger number),
Hope this can help you,
Mihaela -
When I click on any link in a Thunderbird email message I get the error message:
Firefox.exe – Entry Point Not found
The procedure entry point ?DllBlocklist_Initialize@@YAXXZ could not be located in the dynamic link library T:\PQligP sFuvy (X86)\pJPpSox HneiCFv\GwCMqTQ.Oqt.
I tried uninstalling Firefox 27 completely and reinstalling it, and the error is still there. When I uninstall V27 and install the older V26 the error disappears. Id there an issue with V27 trying to work with links from Thunderbird?
I am on a laptop running Windows 8.1 with all current downloads.Thanks for the reply - as best as I can tell it seems to be some kind of incompatibility between Thunderbird V24.3.0 and Firefox V27. If I install Firefox V26 then everything works as it should. I haven't tried installing a previous version of Thunderbird to see if that makes a difference.
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Error message when trying to view a VO in the BC4J viewer
Below is an error message I am getting when trying to run my Application Modual in test mode via the BC4J viewer. When I click my VO I get this message. I only get this when my VO is tied to a EO that has data in the table. I have created a VO based on a custom sql statement and that one does not give an error when I select it in the BC4J viewer to look at. Any ideas what I am doing incorrectly?
(oracle.jbo.RowCreateException) JBO-25017: Error while creating a new entity row for TpcApInvoices.
----- LEVEL 1: DETAIL 0 -----
(java.lang.InstantiationException) null
oracle.jbo.RowCreateException: JBO-25017: Error while creating a new entity row for TpcApInvoices.
at oracle.jbo.server.EntityDefImpl.createBlankInstance(EntityDefImpl.java:1054)
at oracle.jbo.server.ViewRowImpl.createMissingEntities(ViewRowImpl.java:1532)
at oracle.jbo.server.ViewRowImpl.init(ViewRowImpl.java:236)
at oracle.jbo.server.ViewDefImpl.createBlankInstance(ViewDefImpl.java:1050)
at oracle.jbo.server.ViewDefImpl.createInstanceFromResultSet(ViewDefImpl.java:1007)
at oracle.jbo.server.ViewObjectImpl.createRowFromResultSet(ViewObjectImpl.java:2643)
at oracle.jbo.server.ViewObjectImpl.createInstanceFromResultSet(ViewObjectImpl.java:2547)
at oracle.jbo.server.QueryCollection.populateRow(QueryCollection.java:1891)
at oracle.jbo.server.QueryCollection.fetch(QueryCollection.java:1745)
at oracle.jbo.server.QueryCollection.get(QueryCollection.java:1257)
at oracle.jbo.server.ViewRowSetImpl.getRow(ViewRowSetImpl.java:2850)
at oracle.jbo.server.ViewRowSetIteratorImpl.doFetch(ViewRowSetIteratorImpl.java:2495)I am using Flex. Through normal programming via JavaScript I have corrected this on some other websites I manage. Is there a way to embed Javascript to the page of Visual Composer?
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Hello,
I was wondering if someone knows what this error message in the Mac App Store means. I am trying to run Software Update by clicking in the Apple Menu however, I am not able to see my available updates and instead get the following message on the Mac App Store:
I have tried to fix the error by deleting both the Mac App Store Caches and plist files in the user library and made sure that I am properly logged into the Mac App Store with my personal Apple ID.
What else can I do?aayushp wrote:
I've been having the same issue. It was all fine until yesterday when I was searching for updates.
Since when have you been seeing this error message?
Last time I checked for an update was about 2 weeks ago and there were no errors reported. However, today I wanted to update iTunes to version 10.7 and decided to use the standalone installer rather than the SU version. Still, I decided to run the MAS Software Update function in order to ensure that my computer had all its software up-to-date and then I get this message. I don't think that me installing iTunes is to blame. Probably, it could be an internet connection problem on Apple's end I am still submitting a bug report to Apple.
Now one question, who is your ISP (internet service provider)? In my case I have Comcast and I am in Florida.
Thanks for your reply! -
Error message when clicking hyperlink in Excel file
Hi all,
I am working on SSRS 2012. In main report having hyperlink. When click this hyperlink in browser (IE 11 or Chrome), it open sub report correctly.
But once i download the main report to Excel 2013 and click hyperlink, it can't open sub report.
I am getting following error message in Excel file.
Unable to open "http://...". Cannot download the information you requested.
In SSRS 2005, it is working fine.
How can i fix this issue in SSRS 2012?
Thanks,
Raja Shekhar ReddyHi Raja,
After testing the issue in my environment, I can reproduce the error message in Excel 2013. When the user who have no access to the report, it would display the error message that “Unable to open "http://...". Cannot download the information you requested.”
when he click the hyperlink in Excel. So we can try to directly type the URL in browser to make sure the users have view permission to the report.
Reference:
Tutorial: Setting Permissions in Reporting Services
Hope this helps.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support -
Error message when clicking link in Email
Hi, for the past day or two I have had a problem with clicking links in emails sent to me - mainly, I think, when confirming that I have signed up to a newsletter or forum, and needing to confirm my email address. This happens in Windows Mail, though I am sure I have been able to do it ok in the past. (I also use Internet Explorer 8 and can activate the links ok if I open the email in BT Yahoo Mail). So guess it is something to do with Windows Mail. The error message just says 'Application Not Found'..... can anyone help me get this sorted please? Thanks in advance!
NOTE: Have found the answer to this elsewhere. For anyone who needs to know, it is: Go to START button, select DEFAULT Programmes > Set Program Access and Computer Defaults. Make sure Microsoft (Windows Mail) is selected.I randomly started getting this problem and fixed it by doing the following:
# Close both the Firefox and Outlook (2010) programs. Make sure the processes have exited.
# In Control Panel, go to "Default Programs".
# Go to "Set default programs" and set Firefox as default.
# Go back and then to "Set program access and computer defaults" and set Firefox and Outlook as your default browser and email program respectively.
# Restart Firefox and Outlook at the problem should hopefully be fixed.
If this doesn't do the job, then you may want to attempt the registry hack described [http://www.pcworld.com/article/200103/fix_outlook_general_failure_error_for_email_links.html here] here. -
Error message when clicking 'mark it as solved' in my email.
I was given a great answer that resolved my issue with Flash Player for Firefox. I then clicked the tab named 'mark it as solved'.
The error message is:
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
An Error Occurred
Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
I tried many times and the error does not go away. Is there a fix in the works for this?
Thank you and also thank you to all that have replied to my other questions. I am new to Firefox and I find that the support answers are actually great. I prefer Firefox now over other browsers. But, as I come up against errors or uncertanties, I like the fact that I can ask questions in a simple manner...unlike other web browser support. Great job.I will close this thread.
You can continue at your original thread.
*[[/questions/1022053]]
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