Error message when downloading Adobe Premiere Elements 11
When attempting to download the Adobe Premiere Elements 11 from the cd, I'm getting an error message that reads: "The installation process has encountered an error while installing Shared Technologies. Please restart your system and try again".I'm using a Windows 7 Operating System. When I attempt the download again, I get the same error message.
Curtis Baughman
Many of us have encounted this issue. The problem is not confined to a particular version or computer operating. Many homemade remedies and scientific ones have worked for some and not others. The most recent fix was offered by an ID by the name of Maud Barbara and seems to have been the answer for that user and at least one more.
Maud Barbara's fix can be found at the end of the very long thread on the subject found
http://forums.adobe.com/thread/1121947?start=40&tstart=0
The rough Google Translate went
Hello
I had the same problem as you and I just d have the solution:
go to C / program files (86) / common files/OOBE
Rename OOBE by OLDOOBE
and your problem is resolved
You can reinstall the software
What worked for me in this case was none of the above. How I and others navigated this installation problem is documented in the thread cited.
We look forward to your results to see what turned out to work for you.
Thanks.
ATR
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Continue to get this error message when i open premiere elements 12 HELLLLP!!!!
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: Adobe Premiere Elements.exe
Application Version: 12.0.0.0
Application Timestamp: 530bd24a
Hang Signature: 62e4
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 62e4700b06d9b2bc1337eb821bd6d23c
Additional Hang Signature 2: b5c4
Additional Hang Signature 3: b5c45ff93179fbcd9d80037d92e26d89
Additional Hang Signature 4: 5571
Additional Hang Signature 5: 55712d2cbc8a094feaed7a714b863d63
Additional Hang Signature 6: d6b0
Additional Hang Signature 7: d6b0f9de2d8c5e5f8951a44def2b2837
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtjamodi
What computer operating system is your Premiere Elements 12 installed?
How far into the opening of the program do you get? Do you get to the Expert or Quick workspaces?
And, if so, how long can you stay there? What are you doing when you get this message, opening a new project
or opening an existing one that has been saved/closed or just trying to launch the program from the desktop icon.
Are you running the program Run As Administrator and from a User Account with Administrative Privileges?
Do you have the McAfee antivirus program? Do you have the latest version of QuickTime installed on your computer
with Premiere Elements 12?
What video card/graphics card does your computer use? Have you verified at the web site of the manufacturer of the
card that the video card/graphics card driver is up to date?
If you do not know, check the Device Manager/Display
Adapters to determine if you have 1 or 2 cards.
Depending on your answers, the next step will be
Uninstall the program the usual Control Panel way.
(If you can get into the program long enough to go to Help Menu/Sign Out, please do that to deactivate the program
before going to the uninstall in Control Panel area.)
Do a run through with ccleaner (both the regular cleaner and registry cleaner parts) to get rid of leftovers from
incomplete uninstalls and reinstalls.
https://www.piriform.com/ccleaner
Reinstall the program with the antivirus and firewalls disabled.
(If you have McAfee as the antivirus, that may be problem, and we can take care of that without having to go
through this uninstall/ccleaner/reinstall.)
Let us start here and then decide what next.
Thank you.
ATR -
HELP! Error message when downloading Adobe Photoshop free trial...
Whenever I try to download Adobe Photoshop CS4 free trial, I get an error message which is: "You can't open this application because it is not supported on this architecture". This happens after the setup bit, when I try to actually open the application. I'm running OSX 10.5.8. I'm a new mac user so all of this is a bit confusing! I did have Adobe Photoshop CS (not CS4) but removed that because I thought it might be clashing. Still no luck. I updated my mac, too. Is there something else I should be doing or should know about?
Help!!
Thanks,
O.F.Are you sure you got rid of all of Adobe's stuff? Check in /Library/Application Support/ and /Users/username/Library/Application Support/ for Adobe folders and stuff. Delete those and restart.
Once you figure this out, see:
Switching from Windows to Mac OS X,
Basic Tutorials on using a Mac,
Mac 101: Mac Essentials,
Anatomy of a Mac,
MacFixIt Tutorials,
MacTips, and
Switching to the Mac: The Missing Manual, Leopard Edition.
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Quick Assist.
Welcome to the Switch To A Mac Guides,
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HKey error message when downloading Adobe reader 9
When trying to download the newest Adobe Reader I keep getting this error message...HKey_local_machine\software\microsoft\windows\current version\run\optional\components\Imail. verify you have sufficient access to that key. What does it mean?
Tried using windows install clean up and add/remove programs to remove old 9.0 and 5.0 versions I had and reinstall the newest version as suggested at the Adobe site, but still keep getting this message. Can anyone out there help me with this in simple terms.
Thank you for any help,
PaulCan you please follow the below mentioned instructions:
Download Microsoft's SubinACL tool from http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe -4a91-93cf-ed6985e3927b
Install the same by double clicking on the "subinacl.msi" just downloaded.
Open Command Prompt window through the Run Dialog Box (Start | Run, type cmd and click OK)
In the Command Prompt window, type in or copy/paste the following commands:
cd /d "%ProgramFiles%\Windows Resource Kits\Tools" (Hit Enter)
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents /grant=administrators=f /grant=SYSTEM=f /grant=USERS=f /grant="Creator Owner"=f (Hit Enter)
This should get your installation to work properly. For more details on the same please refer the following link:
http://forums.adobe.com/message/3168253#3168253 -
Error message when downloading adobe air app.
I have according to the installation program successfully installed adobe air. I am now trying to download an adobe air app from Jacqui Lawson and keep getting the following message.
"Sorry an error has occurred. The application could not be installed. Try installing it again. If the problem persists, contact the application author."
I have read other comments regarding this matter and tried everything suggested so far. I am still having the same issue.
I am running windows vista 32 bit. All firewall and anti virus are off, UAC is enabled, I have uninstalled and reinstalled the program and I have tried using a different browser. Can anyone suggest anything else to try.Curtis Baughman
Many of us have encounted this issue. The problem is not confined to a particular version or computer operating. Many homemade remedies and scientific ones have worked for some and not others. The most recent fix was offered by an ID by the name of Maud Barbara and seems to have been the answer for that user and at least one more.
Maud Barbara's fix can be found at the end of the very long thread on the subject found
http://forums.adobe.com/thread/1121947?start=40&tstart=0
The rough Google Translate went
Hello
I had the same problem as you and I just d have the solution:
go to C / program files (86) / common files/OOBE
Rename OOBE by OLDOOBE
and your problem is resolved
You can reinstall the software
What worked for me in this case was none of the above. How I and others navigated this installation problem is documented in the thread cited.
We look forward to your results to see what turned out to work for you.
Thanks.
ATR -
Error message when downloading Photoshop element 12 : (I have bought the licence in a shop)
Arvato Berthelman -
Erreur de l'Assistant de téléchargement -
Malheureusement, il y a un problème avec le lien vers ce fichier. Ce problème peut être dû au nombre d'utilisateurs en train de télécharger le fichier, ou le produit peut ne plus être disponible. Veuillez réessayer dans quelques minutes. Si ce lien n'est toujours pas disponible, veuillez contacter le service clientèle à l'adresse [email protected] ou au numéro 604-915-5200.
==> BOTH @ and phone number are wrong !!Hi Mireille56,
From where are you trying to download the software.
[email protected] is not an Adobe Support email.
Please try downloading Photoshop Elements 12 from : http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&sdid=ZPQM
Regards,
Rave
< Translated via Google >
Salut Mireille56,
D'où que vous essayez de télécharger le logiciel.
[email protected] n'est pas un e-mail de support d'Adobe.
S'il vous plaît essayez de télécharger Photoshop Elements 12 à partir de: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&sdid=ZPQM
Cordialement,
Rave -
I am receiving the following error when launching Adobe Premiere Elements 13
I am receiving the following error when launching Adobe Premiere Elements 13: Premiere Elements Debug Event Preferences.cpp-353 . I am running this on a Win 7 64 bit device on a Windows domain. The user is not a network/local administrator. Any ideas?
RogerCHS
Are you running the program from a Domain or Local Administrative type User Account? Apparently not Local Administrative by your description in the introduction?
Last time we had this type of issue, the user was coming from a Domain type of account. The issue remains in that thread unresolved although there was some intervention
by Adobe Staff.
https://forums.adobe.com/thread/1638947?start=0&tstart=0
Is yours a separate matter or are you related to the user in the other thread?
Please review and consider, supply more details, and then we can decide what next.
Thank you.
ATR -
Downloading Adobe Premiere Elements 10
Hi, I received the link to download Adobe Premiere Elements 10 from your team (http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html). I downloaded the Windows 64 bit version (two files) and I am receiving the error message "the file archive part of Adobe Premier Elements 10 is missing. Please download all parts". How can this be resolved so that I can download and access the software?
Download this file: PremiereElements_10_LS15_win64.7z (this will take a long time) and wait for it to finish, then
Download this file: PremiereElements_10_LS15_win64.exe (this will download relatively quickly)
Put them in the same folder if they are not, already.
Do not unzip the .7z file, just leave it alone.
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Can any one help, keep getting error message,error message when opening adobe premier 10 film file , this file is not supported or required codec not installed,
Thanks
Colin65Steve,
Not to sure what type AVI files they are, the storage devise is at present offshore on a job.
Can you clarify, if you edit/import video footage with adobe premiere 10 and then create a file, the file or the original raw footage is not stored on computer for re-use, if it is stored, is it stored in the original format.
Also please find details of storage devise,
Dogcam Portable Media Center PMC-500r
Quick DetailsModel Number:PMC-500R
SpecificationsPMC-500R20G/40G Portable Multimedia PlayerPMC-500R 20G/40G Portable Multimedia Player, Supports
PMC-500R20G/40G Portable Multimedia PlayerPMC-500R 20G/40G Portable Multimedia Player, Supports MPEG-4 File FormatsKey Specifications/Special Features:Video recorder: supports digital video recoding in MPEG4 from Line-in Video playback: supports MPEG4 (AVI), MPEG1 (.MPG), DVD (MPEG2,.VOB) Supports MPEG4 with 720 x 480 at 30 Frames/s MPEG4 movie playing with Fast Forward, Fast Reverse, Time search function Music playback: supports MP3, WMA, WAV Music playing with play list function MP3 ID3 information and sorting, LRC Music playing with repeat, shuffle playing function Photos view: supports JPEG and slide show, rotate, nail view Easy backup of photos in digital camera -USB OTG technology Audio recording: continues recording for over 40 hours High resolution output for HDTV (Y, U, V output; 704 x 480 (N) or 704 x 576 (P), at 25/30 frames/s) Super dlim size: 126 x 79 x 22.5 mm Games E-book with bookmark, auto turning page, page search function File browser function with Copy, Delete, HDD capacity information With 3.5" LCD QVGA TFT panel (960 x 240) Long time battery running (over 5 hours for video, and 9 hours for audio) 1.8" 20G/40G storage capacity High fidelity sound with good earphoneCompass Electronics Co., -
I can not download Adobe Premiere Elements 11
I can not download Adobe Premiere Elements 11 which I just paid for online. The Adobe website tells me I need Internet Explorer 4 or higher. I have version 10 IE. How do I get my download?
This question pops up frequently in these forums. It's a known issue with IE10 and Adobe's website.
The Adobe download manager seems to confuse IE10 for IE1 and thinks IE10 is out of date.
You can either use Compatibility View in IE10 and switch to IE9.
Or use a different browser to download.
See http://forums.adobe.com/message/5450179 -
I downloaded Adobe premiere Elements 9 because computer crashed. Don't have serial number anymore. How do I obtain it?
tamod
What computer operating system is involved? I will assume Windows 7, 8, or 8.1 64 bit for now.
If your Premiere Elements 9 was registered when first installed, the serial number for it may be at Adobe.
Please go to the Adobe web site http://www.adobe.com, sign in with your Adobe ID and Password, in the Search field type My Products.
Then follow the My Products link to your products. In the Your Products list find Adobe Premiere Elements 9 and click on it to reveal the serial number.
After Premiere Elements 9 is installed, remember to download and install the 9.0.1 Update from
Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
I have assumed that your program is on a Windows computer.
We will be watching for your progress.
ATR -
I get an error message when downloading ITunes "could not access the network location" %public%\desktop\?
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Hi, DickmoAZ.
Thank you for visiting Apple Support Communities.
This sounds like a permission issue most likely with the iTunes Media folder. Here is an article that will help you troubleshoot this issue.
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Cheers,
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