Error message when installing Addon

Hi.  We are getting the following message when trying to install ALD on some machines.  This seems to be affecting both XP and Vista machines, but not all of them as some have installed without any problem!.  Message is 'A higher version of Addon Framework(BFFramework.dll) was installed under "C:\Windows\system32\". Installation will stop.'
We have tried uninstalling the DIAPI and then deleting the .sbo files but this hasn't worked.
Please could you offer any advice as to what else we could try.
Many thanks
Edited by: Simpson Sue on May 5, 2010 10:44 AM

hi simpson,
The system would be giving u a apth where that dll file is attached  follow the path and delete the dll file and ur problem would be resolved if again u face the problem
go to C:\Program Files\SAP\SAP Business One\AddOns and select that particular add-ons and delete all the content under the respective folder
however  u may not require to perform the second option the first point would solve your problem
Regards,
Manish

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