Error message when opening file

When opening a client's file and I keep getting the error "Adobe Muse will now shutdown. Assert: BackgroundImage is not loaded?" ...can this be fixed or am I in trouble? This is a very important client and if I have to redo their website from scratch it will most certainly lose us the account.
It does not give me this error with any other file.

Can you send me a copy of your file at [email protected] and include a link to this thread? If it's too big for e-mail (>20 mb) you could use a service like SendThisFile, WeTransfer or Adobe SendNow.
Most of Adobe in North America is shutdown this week and I'll be away from my computer much of the day but will take a look at your file as soon as I can.

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Error message when opening File Browse

I get this message "Error2: Photoshop is undefined. Line:1 - photoshop.invokeBridge (false, false)". Anyone know what the issue is here? THANKS in advance.

Can you send me a copy of your file at [email protected] and include a link to this thread? If it's too big for e-mail (>20 mb) you could use a service like SendThisFile, WeTransfer or Adobe SendNow.
Most of Adobe in North America is shutdown this week and I'll be away from my computer much of the day but will take a look at your file as soon as I can.

Error message when opening CS6 files in earlier versions

PSCS6 with 12.0.4 update. Mac OSX 10.8.2 16GB 1333 Mhz DDR3 543 GB Available
I've recently become aware that other people are getting an error message when opening many of my my psd files if they are on earlier versions of PS and also on PSE, (including the latest version). The message is:
This document contains unknown data which will be discarded to keep layers editable. To preserve the original appearance instead, choose flatten to load composite data as a flattened image.
Three options follow: Flatten Cancel Keep Layers
When 'keep layers' is selected the file opens as normal. However, people with much earlier version (CS version 8) don't get the option to keep layers, and the layers are flattened when the document is opened.
I still have CS5 on my mac, and I find that if I take my finished file into CS5 and save it there, the customer does not get the message above, and the file behaves as it should. Those on very early version of PS can also open the files without any issues.
I've been using CS6 since it was released and have had to delve through all my files and save them in CS5. Not every file is affected and I've been unable to find a common thread.
Hoping someone can throw some light on this.

This similar to the message one should get in an older version of photoshop such as photoshop 7.
If one presses ok instead of read composite that might preserve the layers with the original look.
But sometimes if a layer blending mode or some other feature is used an earlier versions of photoshop doesn't have, reading the composite is the only way to preserve the look of the image.
You said your using shape layers?
If they are shape layers you didn't use a stroke from the tool options bar?
Can you post an example of the image with the layers panel visible that you get that message with?
I guess your using photoshop cs6 with the 13.01 update?

Error message when opening adobe premier 10 saved film file , this file is not supported or required codec not installed

Hi
Can any one help, keep getting error message,error message when opening adobe premier 10 film file , this file is not supported or required codec not installed,
Thanks
Colin65

Steve,
Not to sure what type AVI files they are, the storage devise is at present offshore on a job.
Can you clarify, if you edit/import video footage with adobe premiere 10 and then create a file, the file or the original raw footage is not stored on computer for re-use, if it is stored, is it stored in the original format.
Also please find details of storage devise,
Dogcam Portable Media Center PMC-500r
Quick DetailsModel Number:PMC-500R
SpecificationsPMC-500R20G/40G Portable Multimedia PlayerPMC-500R 20G/40G Portable Multimedia Player, Supports
PMC-500R20G/40G Portable Multimedia PlayerPMC-500R 20G/40G Portable Multimedia Player, Supports MPEG-4 File FormatsKey Specifications/Special Features:Video recorder: supports digital video recoding in MPEG4 from Line-in Video playback: supports MPEG4 (AVI), MPEG1 (.MPG), DVD (MPEG2,.VOB) Supports MPEG4 with 720 x 480 at 30 Frames/s MPEG4 movie playing with Fast Forward, Fast Reverse, Time search function Music playback: supports MP3, WMA, WAV Music playing with play list function MP3 ID3 information and sorting, LRC Music playing with repeat, shuffle playing function Photos view: supports JPEG and slide show, rotate, nail view Easy backup of photos in digital camera -USB OTG technology Audio recording: continues recording for over 40 hours High resolution output for HDTV (Y, U, V output; 704 x 480 (N) or 704 x 576 (P), at 25/30 frames/s) Super dlim size: 126 x 79 x 22.5 mm Games E-book with bookmark, auto turning page, page search function File browser function with Copy, Delete, HDD capacity information With 3.5" LCD QVGA TFT panel (960 x 240) Long time battery running (over 5 hours for video, and 9 hours for audio) 1.8" 20G/40G storage capacity High fidelity sound with good earphoneCompass Electronics Co.,

HT2041 I receive an error message when opening up a downloaded program as "Safari can't open the file because no availabel application can open it". Not sure what exactly this means or what I have to do!

I receive an error message when opening up a downloaded program "safari can't open the file because no available application can open it" I am not sure what I need to do to get these programs open!

What is the file?
Where did you get it from?
Allan

Error message when opening Photoshop CC

For the last month, I've been getting an error message when opening Photoshop CC that says:
"Could not load actions because an unexpected end-of-file was encountered"
I've been having to go back and use CS5 in order to get anything accomplished between this and my plugins not showing up (post about plugins in another thread).

See my reply #1 in your other thread http://forums.adobe.com/thread/1419961?tstart=0

I had to reinstall CS4 and now have error messages when opening bridge and photoshop

The error message is "The specified module could not be found. C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.1\Version Cue.DLL

I tried what you suggested and it did not help. whenever I try to open either photoshop or bridge, I get a message saying that there was a problem loading scripts the last time that Bridge was open and do I want to try loading them again? If I click yes, I get that same error message that I reported in my original question and photoshop/bridge will immediately close. If I click no, photoshop and bridge will open but it will not let me open a raw format document. It seems like Adobe Camera Raw is not being recognized.   One of the updates I downloaded was an update to Adobe Camera Raw so the functionality is there, it just can't be accessed. do you think I should try to uninstall and re-install Photoshop again?
Date: Mon, 3 Sep 2012 19:48:31 -0600
From: [email protected]
To: [email protected]
Subject: I had to reinstall CS4 and now have error messages when opening bridge and photoshop
    Re: I had to reinstall CS4 and now have error messages when opening bridge and photoshop
    created by Arpit Kapoor in Downloading, Installing, Setting Up - View the full discussion
Go To Help->Updates and install the latest update. It should work.
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Fatal Error Message when opening PhotoshopCS4

I am receiving a fatal error message when opening photoshop cs4. "Fatal Error -Missing Component (/Library/Application Support/Adobe/Adobe Version Cue CS4/Client/4.0.0/VersionCue.framework" I was recently using the trial version of Photoshop CS5.1 but that trial period has ran out. Now I cannot open my file in CS4. Within that trial period, I also switched from using Snow Leopard to Lion OS. Could anyone shed some light on the issue?! I need to get some work done!

See my reply #1 in your other thread http://forums.adobe.com/thread/1419961?tstart=0

I am getting a 42404 error message when opening itunes and itunes will not let me connect my iphone to it trying to get me to restore. I need help?

I am getting a 42404 error message when opening itunes and itunes will not let me connect my iphone to it trying to get me to restore. I need help? I am not that technically inclined and really simple terms are appreciated.

Try downloading the songs from a different device. If you are doing it from your iOS device, try form your computer.

Error Message when open iTunes -42032. What can I do?

Error Message when open iTunes -42032. What can I do?

Try 2 solutions: 1. Press both Ctrl and Shift keys then double click on ITunes. Hold keys down until a box appears on screen indicating ITunes is starting in "safe mode'. left click on 'continue" and ITunes will run without closing.
2; Start ITunes normally, then after loading, choose "Match" and then touch "stop" beforre step 3 , Uploading songs...", runs for more than a few seconds. The code problems are in Match; the uploading function in Match. ITunes won't crash if you stop Match soon enough!

Error message when opening a document "this document is being used by another user

error message when opening a document "this document is being used by another user, do you want to make a copy?
I select yes, then new message - word can not open this document.the document might be in use or it may not be an invalid document.
Any suggestions?

Hello MrNeuf,
I would recommend releasing and renewing the IP lease on the affected computer. The following article provides further information and details the process of doing so.
Mac OS: How to release and renew a DHCP lease
http://support.apple.com/kb/TS1920
Cheers,
Allen

Mac OS X keep getting error message when extracting files for trail version of CS5 master suite.

Mac OS X keep getting error message when extracting files foUsingr trail version of CS5 master suite. I deleted all Adobe files and tried again several time and keep getting the same results.

What error message are you receiving? What version of Mac OS do you have installed?

I always got error message when opening BlackBerry App World using 3g

Hi there, I always got error message when opening BlackBerry App World using 3g network, but it's fine if I open it through wifi network. Does anyone ever had the same problem and how to fix it? Thanks.

You need the latest version of BlackBerry World installed on your smartp

Error message when opening itunes; won't update or uninstall itunes

a few months ago, i downloaded the new version of itunes and safari together. once downloaded, my computer restarted and wouldn't turn back on. i repeatedly attempted to run my computer but, once it was turned back on, it just stayed on a solid black screen. finally, and by some random occurrence, my computer came back on and ran normally with one exception, i got an error message every time i tried to open itunes. when i click on itunes to open it, i get a message that says "this action is only valid for products that are installed" itunes is most certainly installed on my computer. i then tried to reinstall the new version of itunes, but it tells me it can't locate itunes.msi. and i get the same message when i try to uninstall it.
i tried to go through my OS (C:), then program files, and then right-click on itunes and delete it, but i constantly get a message that says "permission is required" so i select try again.
i also tried to download the Windows Installer CleanUp Utility, but that too gives me an error message when i try to run it.
i'm hopeless! pleeeeeease help me.

i also tried to download the Windows Installer CleanUp Utility, but that too gives me an error message when i try to run it.
Is that an 800A0046 error, megan?
If so, can you get CleanUp to install if you do a run as administrator, as per the following document?
[Error "800A0046 - Permission Denied" when installing the Windows Installer Cleanup Utility in Windows Vista|http://www.winhelponline.com/articles/170/1/Error-800A0046---Permission-D enied-when-installing-the-Windows-Installer-Cleanup-Utility-in-Windows-Vista.htm l]
If you're getting a different error message from CleanUp, let us know what it says. (Precise text, please.)

Error message when opening project.

Hello,
I get an error message when I try to open a project which I've been working on for the last couple of weeks.
It looks like this:
Any tips on how to get it to work again, or am I screwed?
I've tried to restart Captivate aswell as the computer. The file is not an attachment and I've been working on it every day the last weeks, been working just fine. There's still hard disk space left, so shouldn't be an issue either.
Any help is appreciated.
Kind regards,
Patrik

I was referring to the Preference option in Captivate to create backup files. Did you have this turned on?
Working over a LAN on any Captivate project file is not recommended because a glitch in the network traffic during a save action can corrupt your project file. This may in fact be what has happened in your case.
When you say the file was "only saved on my hard drive" do you mean that you saved the project file to your hard drive before opening it each time you work on it? If so, this is highly recommended.
Look to see if you have a backup version of your file (look in the same location as the project file and see if you have another file there about the same size with the same name but backup on the end).
If there is no backup file then you may be able to restore the project by using the Captivate cache files.
See this link for instructions about how to do that:
http://blogs.adobe.com/captivate/2010/09/recovering-the-project.html

Error message when opening file

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