Error message when opening iTunes after updating Windows 8.1

I recently updated my windows software to 8.1.  Now I am getting a message that iTunes stopped responding and must close.  I tried to uninstall and reinstall iTunes but that has not fixed the problem.  I cannot get iTunes to open.  There is no error number when this dialogue box opens. 
Any help would be greatly appreciated!

Hello Socestlavie,
It sounds like iTunes is not opening correctly and is quitting on launch. I would troubleshoot the iTunes launch issues with the following article to help resolve the issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
First attempt starting iTunes in Safe Mode to see if the issue persists, and proceed accordingly.
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
If it comes down to reinstalling iTunes, there is an article provided that will uninstall iTunes AND its associated softwares for a complete wipe, and reinstall, so I would try that one more time, if needed.
Thank you for using Apple Support Communities.
Cheers,
Sterling

Similar Messages

  • Error Message when open iTunes -42032. What can I do?

    Error Message when open iTunes -42032. What can I do?

    Try 2 solutions: 1.  Press both Ctrl and Shift keys then double click on ITunes.  Hold keys down until a box appears on screen indicating ITunes is starting in "safe mode'.  left click on 'continue" and ITunes will run without closing.
    2;  Start ITunes normally, then  after loading, choose "Match" and then touch "stop" beforre step 3 , Uploading songs...",  runs for more than a few seconds.  The code problems are in Match;  the uploading function in Match.  ITunes won't crash if you stop Match soon enough!

  • I am getting a 42404 error message when opening itunes and itunes will not let me connect my iphone to it trying to get me to restore. I need help?

    I am getting a 42404 error message when opening itunes and itunes will not let me connect my iphone to it trying to get me to restore. I need help? I am not that technically inclined and really simple terms  are appreciated.

    Try downloading the songs from a different device. If you are doing it from your iOS device, try form your computer.

  • Error message when opening itunes; won't update or uninstall itunes

    a few months ago, i downloaded the new version of itunes and safari together. once downloaded, my computer restarted and wouldn't turn back on. i repeatedly attempted to run my computer but, once it was turned back on, it just stayed on a solid black screen. finally, and by some random occurrence, my computer came back on and ran normally with one exception, i got an error message every time i tried to open itunes. when i click on itunes to open it, i get a message that says "this action is only valid for products that are installed" itunes is most certainly installed on my computer. i then tried to reinstall the new version of itunes, but it tells me it can't locate itunes.msi. and i get the same message when i try to uninstall it.
    i tried to go through my OS (C:), then program files, and then right-click on itunes and delete it, but i constantly get a message that says "permission is required" so i select try again.
    i also tried to download the Windows Installer CleanUp Utility, but that too gives me an error message when i try to run it.
    i'm hopeless! pleeeeeease help me.

    i also tried to download the Windows Installer CleanUp Utility, but that too gives me an error message when i try to run it.
    Is that an 800A0046 error, megan?
    If so, can you get CleanUp to install if you do a run as administrator, as per the following document?
    [Error "800A0046 - Permission Denied" when installing the Windows Installer Cleanup Utility in Windows Vista|http://www.winhelponline.com/articles/170/1/Error-800A0046---Permission-D enied-when-installing-the-Windows-Installer-Cleanup-Utility-in-Windows-Vista.htm l]
    If you're getting a different error message from CleanUp, let us know what it says. (Precise text, please.)

  • Version 8 configure error when opening Itunes after updating to V8

    I have contacted iTunes several times with no answer to this problem.
    Everything was fine until I updated to Version 8, now every time I try and open iTunes it starts with a green bar stops about 3/4 along bar then says you need to restart to configure with Windows.
    I restart then it does the same as before yes, DEJA VU.
    This VERSION 8 is BUGGED I tell ya!
    Any solutions would be appreciated before I delete this software and use something else!
    Message was edited by: Version 8 bug
    Message was edited by: Version 8 bug

    I have a similar problem. After updating to version 8 (October 25, 2008) the itunes icon is plain and clicking it gives an error message (translated) like "This measure is only allowed for installed products".
    So I fetch the iTunes801setup.exe and try to install it again by clicking the "Repair" button. It appears to do its' thing and asks me to restart the machine. OK, but after that it's the same again: "This measure is only allowed for installed products".
    I don't want to lose all my music, can it be saved?
    I guess that I will lose it if I remove iTunes and start all over.

  • HT1926 I am getting this message when loading Itunes after updating to the latest upgrade..The procedure entry point uloc_getLocaleforLCID_4_0 could not be located in the dynamic link library icuuc40.dll (i have windows 7)

    I have windows 7 and after updating Itunes to the latest version, I get this error message...
    The procedure entry point uloc_getLocateeForLCID_4_0 could not be located in the dynamic link library icuuc40.dll.
    I have tried repairing and reinstalling even deledted Itunes and did a re-install but keep getting the same error message.
    what can I do to fix this error?

    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
    Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

  • Error message when opening iTunes

    I just updated my macbook for the first time since early July, now iTunes throws an error everytime I try to open it or plug my iPhone in.  I have tried reinstalling iTunes 10.4.  After reading a variety of posts I have also tried uninstalling quicktime and reinstalling, I even downloaded 10.3 and tried that and got the same error.  The one thing that stands out to me(and I don't really know much) but that in the log it has question marks for the version of iTunes, which is why I removed 10.4 and installed 10.3, but 10.3 threw the same error....so I removed it and attempted to reinstall 10.4 still failed.....so...someone please help...here is the log.
    Process:         iTunes [396]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         ??? (???)
    Build Info:      iTunes-10411001~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [163]
    Date/Time:       2011-09-01 08:47:43.785 -0500
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          129185 sec
    Crashes Since Last Report:           20
    Per-App Crashes Since Last Report:   20
    Anonymous UUID:                      96C42A6F-AFCD-425E-9252-DAA0BF8B414A
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread:  0
    Dyld Error Message:
      Library not loaded: /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
      Referenced from: /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
      Reason: no suitable image found.  Did find:
        /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Binary Images:
    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
    Model: MacBookPro1,1, BootROM MBP11.0055.B08, 2 processors, Intel Core Duo, 2 GHz, 2 GB, SMC 1.2f10
    Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86), Atheros 5424: 2.1.14.6
    Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Network Service: Parallels Shared Networking Adapter, Ethernet, en2
    Network Service: Parallels Host-Only Networking Adapter, Ethernet, en3
    Serial ATA Device: ST98823AS, 74.53 GB
    Parallel ATA Device: MATSHITADVD-R   UJ-857
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8501, 0xfd400000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0217, 0x1d200000 / 2
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8240, 0x5d200000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8205, 0x7d100000 / 2

    bump...please help!!!!!!!!

  • Error message when opening itunes, quicktime streaming failed to load...

    I downloaded itunes, installed it, and when I try to open I get the message "quicktime streaming failed to load because it was already loaded" Then it closes. Anyone know what's going on?
      Windows XP  

    okay ... let's try a careful standalone QT 7.1 reinstall.
    download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
    Quicktime 7.1 Standalone Installer
    if that install goes through okay, does your itunes launch properly again?
    (if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
    love, b

  • Error message when opening itunes...please help

    I recently tried to purchase music on the itunes store, and was told to do so I had to upgrade to itunes 7, which i had put off for quite a while...however, now that I have done so, I get a error that comes up each time I open iTunes, telling me a newer version of quicktime is required, despite the fact I HAVE that new version, and whenever I try to install a standalone version of the most recent quicktime, it tells me a newer version of quicktime is already installed.
    Anyway, this is the error message: "QuickTime version 7.0d0 is installed, iTunes requires Quicktime version 7.1.3 or later. Please reinstall iTunes."
    Whenever I try and install a non-standalone version of the newest iTunes, this doesn't seem to effect the situation so could anyone help? Would be appreiciated...thanks...

    i've just checked the Add/Remove programs list, and Quicktime doesn't appear to be on it.
    okay, let's try a slightly different technique for swapping out the QuickTime that can get past those sorts of issues.
    Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
    Description of the Windows Installer CleanUp Utility
    Next, we’ll manually remove leftover program files and folders.
    1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
    2. In My Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
    7. Restart your computer.
    next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
    switch off antivirus and antispyware applications prior to the repair install.
    go into Add/Remove and select itunes. click "Change" and then click "Repair".
    if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

  • Error message when opening iTunes 10

    Everytime I try to open up iTunes, i get an error message: iTunes has stopped working  A Problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.  I'm running Windows 8 with iTunes 10 and this is the first time I've had any issues.  Any suggestions?

    Nevermind - I downloaded and reinstalled iTunes and it seems to have fixed the problem.

  • Error message when opening iTunes and Mail

    I'm running OS X 10.6.8 on a Mac Book.
    Since the recent 'hack' reports, I subsequently changed my Apple Password.
    Since then, when I open iTunes I get the error message:
    "You are signed in with a different Apple ID than previously used with podcsts. Do you want to sunc these podcast subscriptions and stations with <my e-mail address>?
    If you chose to sync then these podcasts and stations will be merged with any that have been syncing on other devices or computers.""
    If I click the highlighted blue 'Sync' button, it does sync, but it's frustrating that I always get the error message. Why is this happening?
    Also, when trying to use Gmail, I now get the error message:
    "Enter Password for Account GMail.
    Enter the password for user <my g-mail address> on POP server imap.gmail.com"
    Neither my old or new password allows me to use Mail. Can anyone help?
    Thanks

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Why do I get an error message when opening Itunes on both my computers?

    Error message reads "the program can't start because MSVCR80.dll is missing from computer. Try reinstalling thr program...
    The "program" is not given. I assume Itunes, and reinstalled but same message appears. The same issue happens with my laptop as well as desktop.
    fyi, labeled "Windows error 126"

    Hello there, gordyl.
    The following Knowledge Base article addresses the issue you're describing:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I receive an error message when opening iTunes

    Wehn opening iTunes, I immediately receive an error message that iTunes has stopped working.  The program previously worked.  I uninstalled and reinstalled.  Still the same problem.  Working on  a PC laptop Windows Home Vista is OS.

    SInce this is an issue with iTunes, you should post this in the iTunes forum.  You'll likely get a much quicker more informated response there.
    https://discussions.apple.com/community/itunes
    B-rock

  • Keep getting error message when opening iTunes

    I keep getting this error message every time I try to open iTunes
    "QuickTime failed to initialize (error -2096)
    QuickTime is required to run iTunes. Please reinstall iTunes"
    I have reinstalled and de-installed several times and it still happens. Means I can no longer access my ipod library. Can anyone help?

    Hi How did you manage to sort out the error 2096 problem? Any advice would be appreciated! Thanks.

  • HT2292 I'm receiving an error message when installing iTunes on a Windows 7 64-bit setup.

    I saved the executable and selected to run as administrator but still received an error. The HRESULT is 0x80070BC9.

    Are you using the 32 or 64 bit version? There are two versions of iTunes. One is for 64 bit processor architecture, one is for 32 bit processor architecture.
    Please download the 64 bit version and test it! In my view you try to install the 32 bit version.
    Kind regards!
    Philipp
    EDIT: I am sure you currently try to install the 32 bit version! It doesn't work on a 64 bit system. Are you sure that you use Windows with 64 bit?

Maybe you are looking for

  • Passing the values to another page.

    Hi all, In the first column of the report is radio buttons After selecting the radio button of a row and pressing the button view, has to go the next page where i can view the full details of the row. How i should pass the values of the selected row

  • Dynamic modifications/change in graphic links

    Hello all, I have documents with lots of graphics in them and am looking for a way around to change the links dynamically instead of updating graphic links manually. First thing comes in my mind to write a script. I've also found some plug-in (LinkOp

  • Communication Channel for CIDX

    Hi.. during the setup of outgoing post to external URL, our third party have giving us , their PUBLIC SSL certificates.. i have uploaded into trusted CA's But during the configuration of the CIDX adapter, on the target tab, for Client Certificate log

  • After Widget is created , how do i make executable version of it ?

    Hello Experts , I have created one yahoo widget with the help of SAP foundation. This is developed with in Eclipse. Now how do i create an executable version of it, so that i can deploy it on my endusers PC. Can please any one help me on this ? Thank

  • Premiere EL 11 importing video from Internet

    Hi, I have been struggling undestanding how to properly manage video I download from the Internet and use in Premiere Elements 11. Most of the time I download from youtube with "Youtube Downloader HD" hoping that this is a valid tool to use and a lot