Error message when trying to sign in to HP ePrint "ajax submit failed: error = 403, forbidden"

HP Photosmart 7525
Windows 7
Ajax submit failed: error = 403, Forbidden
Installed new printer: Photosmart 7525
I am trying to set up my ePrint account and add my printer and it won't let me sign in or create a new account.
Thanks for your help!
Deb
This question was solved.
View Solution.

One can also restart the computer.After it shuts down leave it off for at least a minute and then reattempt access the site once computer is back on and running. I would also check to make sure that Java is up to date and that Adobe Flash is up to date. 
I am a former employee of HP...
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