Error Message when we create a Service Ticket in SAP CRM 2007

Hi All we are having a serious production issue when we create a S.Ticket in SAP CRM 2007 We get the following error message we are not trying to send any information to R/3 We have a planned go live this saturday. So any help would be greatly appreciated.
An error occurred in system EDIES during account assignment
Message no. CRM_ORDER_MISC 060
Diagnosis
Errors occurred when assigning an account assignment object to a business transaction. To view the error message, see the accompanying log file.
Transfer Log
No controlling type could be determined (Notification E IAOM 012)
No controlling type could be determined (Notification E IAOM 012)
Regards
Sathya

Hi,
I have looked into your issue.
For this service ticket, kindly check the Org Unit maintained in Transaction and table OFIC_BILLORG_SRV are same. If not same kindly make changes in the following path in SPRO.
==> SAP Implementation Guide
==> Customer Relationship Management
==> Organizational Management
==> Cross-System Assignment of Organizational Units
==> Assign Billing Units to Service/Sales Organizations
If the above information is not helpful kindly take a look at note 861116.
I hope this helps.
Regards,
Venkat

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Nothing to do. User privileges are an empty string.
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Nothing to do. User privileges are an empty string.
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hi Subhash
tkx it work
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WARNING 2009-06-09 20:39:02.421
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     ... 34 more
Caused by: com.retek.platform.exception.RetekUnknownSystemException: com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: java.lang.reflect.InvocationTargetException
exception id: 1304356963275 [method=com.retek.rpm.app.core.service.RequestBrokerAppService.resolveRequests, params=com.retek.platform.service.ClientContextjava.util.LinkedHashSet]
     at com.retek.rpm.domain.core.service.RPMSessionBeanCommand.execute(RPMSessionBeanCommand.java:94)
     at com.retek.rpm.app.core.service.RPMCommandExecutionServiceEjb.executeCommand(RPMCommandExecutionServiceEjb.java:114)
     at com.retek.rpm.app.core.service.RPMCommandExecutionService_7g9s0b_EOImpl.executeCommand(RPMCommandExecutionService_7g9s0b_EOImpl.java:128)
     at com.retek.rpm.app.core.service.RPMCommandExecutionService_7g9s0b_EOImpl_WLSkel.invoke(Unknown Source)
     at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:589)
     at weblogic.rmi.cluster.ClusterableServerRef.invoke(ClusterableServerRef.java:230)
     at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:477)
     at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
     at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:147)
     at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:473)
     at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
     at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
     at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
Caused by: com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: java.lang.reflect.InvocationTargetException
exception id: 1304356963275 [method=com.retek.rpm.app.core.service.RequestBrokerAppService.resolveRequests, params=com.retek.platform.service.ClientContextjava.util.LinkedHashSet]
     at com.retek.rpm.app.core.service.RPMCommandExecutionServiceEjb$1.doExecute(RPMCommandExecutionServiceEjb.java:100)
     at com.retek.rpm.domain.core.service.RPMSessionBeanCommand.execute(RPMSessionBeanCommand.java:78)
     ... 12 more
Caused by: com.retek.platform.exception.RetekUnknownSystemException: java.lang.reflect.InvocationTargetException
exception id: 1304356963275
     at com.retek.rpm.app.core.service.RequestBrokerAppServiceImpl.resolveRequests(RequestBrokerAppServiceImpl.java:93)
     at sun.reflect.GeneratedMethodAccessor495.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at org.apache.commons.beanutils.MethodUtils.invokeMethod(MethodUtils.java:282)
     at com.retek.rpm.app.core.service.RPMCommandExecutionServiceEjb$1.doExecute(RPMCommandExecutionServiceEjb.java:94)
     ... 13 more
Caused by: java.lang.reflect.InvocationTargetException
     at sun.reflect.GeneratedMethodAccessor556.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at org.apache.commons.beanutils.MethodUtils.invokeMethod(MethodUtils.java:282)
     at com.retek.rpm.app.core.service.RequestBrokerAppServiceImpl.resolveRequests(RequestBrokerAppServiceImpl.java:79)
     ... 18 more
Caused by: com.retek.platform.persistence.PersistenceException: Hibernate Error
exception id: 1304356963275
     at com.retek.rpm.domain.core.persistence.PersistenceManagerImpl.find(PersistenceManagerImpl.java:91)
     at com.retek.rpm.domain.core.service.BusinessObjectServiceImpl.find(BusinessObjectServiceImpl.java:49)
     at com.retek.rpm.app.admin.service.SystemOptionsAppServiceImpl.getSystemDefaultsVO(SystemOptionsAppServiceImpl.java:28)
     ... 23 more
Caused by: net.sf.hibernate.UnresolvableObjectException: No row with the given identifier exists: com.retek.platform.bo.StringObjectId@43, of class: com.retek.rpm.domain.core.bo.DiffTypeImpl
     at net.sf.hibernate.UnresolvableObjectException.throwIfNull(UnresolvableObjectException.java:38)
     at net.sf.hibernate.impl.SessionImpl.internalLoad(SessionImpl.java:1964)
     at net.sf.hibernate.type.ManyToOneType.resolveIdentifier(ManyToOneType.java:69)
     at net.sf.hibernate.type.EntityType.resolveIdentifier(EntityType.java:208)
     at net.sf.hibernate.impl.SessionImpl.initializeEntity(SessionImpl.java:2219)
     at net.sf.hibernate.loader.Loader.initializeEntitiesAndCollections(Loader.java:319)
     at net.sf.hibernate.loader.Loader.doQuery(Loader.java:309)
     at net.sf.hibernate.loader.Loader.doQueryAndInitializeNonLazyCollections(Loader.java:138)
     at net.sf.hibernate.loader.Loader.doList(Loader.java:1063)
     at net.sf.hibernate.loader.Loader.list(Loader.java:1048)
     at net.sf.hibernate.loader.CriteriaLoader.list(CriteriaLoader.java:118)
     at net.sf.hibernate.impl.SessionImpl.find(SessionImpl.java:3660)
     at net.sf.hibernate.impl.CriteriaImpl.list(CriteriaImpl.java:238)
     at com.retek.rpm.domain.core.persistence.PersistenceManagerImpl.find(PersistenceManagerImpl.java:86)
     ... 25 more
Thanks
saima
Edited by: 856041 on May 2, 2011 10:41 AM

This is the output i get when i change the getMessage with printStackTrace.
String getMessage() replaced with printStackTrace:
G:\studies\Chapter11\MakeDB.java:33: 'void' type not allowed here
               System.out.println("Could not drop primary key on UserStocks table: "
^
G:\studies\Chapter11\MakeDB.java:43: 'void' type not allowed here
               System.out.println("Could not drop UserStocks table: "
^
G:\studies\Chapter11\MakeDB.java:54: 'void' type not allowed here
               System.out.println("Could not drop Users table: "
^
G:\studies\Chapter11\MakeDB.java:64: 'void' type not allowed here
               System.out.println("Could not drop Stocks table: "
^
G:\studies\Chapter11\MakeDB.java:83: 'void' type not allowed here
               System.out.println("Exception creating Stocks table: "
^
G:\studies\Chapter11\MakeDB.java:102: 'void' type not allowed here
               System.out.println("Exception creating Users table: "
^
G:\studies\Chapter11\MakeDB.java:119: 'void' type not allowed here
               System.out.println("Exception creating UserStocks table: "
^
G:\studies\Chapter11\MakeDB.java:133: 'void' type not allowed here
               System.out.println("Exception creating UserStocks index: "
^
G:\studies\Chapter11\MakeDB.java:159: 'void' type not allowed here
               System.out.println("Exception inserting user: "
^
9 errors
Tool completed with exit code 1

Error Message when we create a Service Ticket in SAP CRM 2007

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