Error message while while upgrading FIM RTM to FIM Service pack 1

Question

Hi All,
I am getting the below error message while while upgrading FIM RTM to FIM Service pack 1, I had followed the same procedure in one of my test lab and it upgraded successfully. Kindly advice.
Regards,
Anirban Singha

Answer 1

HI Dominik,
Thanks for reply,
Event Error,
Product: Forefront Identity Manager Synchronization Service - Update 'FIM Synchronization Service Hotfix KB 2814853' could not be installed. Error code 1603. Additional information is available in the log file E:\FIMR2-SP1\logfile.txt.
MSI Logs:
CustomAction DetectServiceAccount returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 15:06:14: DetectServiceAccount. Return value 3.
MSI (c) (C4:10) [15:06:14:359]: Doing action: SetupCompleteError
Action 15:06:14: SetupCompleteError.
Action start 15:06:14: SetupCompleteError.
MSI (c) (C4:20) [15:06:14:365]: Transforming table Binary.
MSI (c) (C4:20) [15:06:14:365]: Transforming table Binary.
MSI (c) (C4:20) [15:06:14:365]: Note: 1: 2262 2: Binary 3: -2147287038
Action 15:06:14: SetupCompleteError. Dialog created
MSI (c) (C4:A0) [15:06:14:376]: Note: 1: 2731 2: 0
Action ended 15:06:19: SetupCompleteError. Return value 2.
Action ended 15:06:19: INSTALL. Return value 3.
MSI (c) (C4:10) [15:06:19:627]: Destroying RemoteAPI object.
MSI (c) (C4:E0) [15:06:19:628]: Custom Action Manager thread ending.
Property(C): DiskPrompt = [1]
Property(C): UpgradeCode = {545334D7-13CD-4BAB-8DA1-2775FA8CF7C2}
Property(C): PID = 04783-270-0001260-04309
Property(C): MIIS_PATH = C:\Program Files\Microsoft Forefront Identity Manager\2010\Synchronization Service\
Property(C): INSTALLDIR = C:\Program Files\Microsoft Forefront Identity Manager\2010\
Property(C): WWF35 = 3.5.30729.5420
Property(C): DOTNETINSTALLROOT = C:\Windows\Microsoft.NET\Framework64\
Property(C): SQLDB = FIMSynchronizationService
Property(C): EVENTSOURCE = FIMSynchronizationService
Property(C): EVENTPRODUCTNAME = FIM Synchronization Service
Property(C): SYNCINSTALLPATH = C:\Program Files\Microsoft Forefront Identity Manager\2010\Synchronization Service\
Property(C): GROUPADMINS = MPHASIS\FIMSyncAdmins
Property(C): GROUPOPERATORS = MPHASIS\FIMSyncOperators
Property(C): GROUPACCOUNTJOINERS = MPHASIS\FIMSyncJoiners
Property(C): GROUPBROWSE = MPHASIS\FIMSyncBrowse
Property(C): GROUPPASSWORDSET = MPHASIS\FIMSyncPasswordSet
Property(C): SQLServerStore = LocalMachine