Error occured when try to open the BI report from words (template builder)

Hi,
After i LogOn into BI Publisher thru words, successful. But when choose a report to open, error returned as "Error occured. Please check the settings and try again."
My team had do various of testing, try to reinstall the BI publisher desktop, but not able solve the problems. From the forum, someone comment is due to data loaded too large, so we try to put a query which only select single record from a small database, but still same error.
then we suspect is due to the proxy setting, because once i reset to bypass the proxy, i able to open the report thru words without any error.
i found this comment from online doc :
Have set up the proxy parameters (to avoid any firewall problems with the Web Services and RSS data set reports) in the xmlpserverstart.bat file or the oc4j.cmd file as per your installation.
Modify the following line, which defines JAVA_HOME. (Observe the proxy parameters in bold.):
• "%JAVA_HOME%\bin\java" %JVMARGS% -jar -Dhttp.proxyHost= <myproxy.mycompany.com> -Dhttp.proxyPort=<Port> "%OC4J_JAR%" %CMDARGS%
Restart xmlpserver or oc4j as the case may be.
but i can't found this xmlpserverstart.bat or oc4j.cmd from server.
Please comment.
Thanks
Regards
Eelyn

hi,
as per you query posted here, please chk ur sql statement what u had written...there may be some problem with that query that is y ur getting the below error.
"error occured. please check the settings and try again BI publisher"
regards
Kanoj

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