Error on installing Shared Technologies while installing PS11
Am getting "error while installing Shared Technologies.." while installing PS 11. I uninstalled the antivirus but got the same error message. Does anybody know how this can be fixed or what I should do now? Thank you so much..
Hi Newbie Me,
Please follow the mentioned kb: http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html .
If still the same issue then rename OOBE from the given location and try installing again:
Win:C/Program Files(X86)/Common FIles/Adobe/OOBE and rename it to OOBE.old
Mac: /Library/Application Support/Adobe/OOBE and rename to OOBE.old.
Regards,
Romit Sinha
Similar Messages
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Installation Process Encountered and Error while installing Shared Technologies
I get the following error "Installation Process Encountered and Error while installing Shared Technologies" while installing Adobe Photoshop Elements 11
Medops20 please see Install rollback and Shared Technologies | Windows for information on how to resolve the current error.
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Error message about Shared Technologies
Have tried many, many times to install Elements 12 and always same error message about Shared Technologies when install aborts. Never had problems installing previous versions of Elements nor problems with Lightroom installs. Very frustrating!!!!!!
Try the solution given in this link:
<
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_
>
Good luck. -
"The instillation process has encountered an error while installing shared technologies."
Basically, when ever I attempt download Adobe Premiere Elements 11 on my Windows Vista computer, half way through a message pops up saying "The instillation process has encountered an error while installing shared technologies. Please restart your system and try again."
Each time I insert the disc, I select trial version, in case I download the full version and it no longer lets me use my serial code.
Some one said the destination folder couldn't contain more then 250 characters, so I changed its location from 'C:\Program Files\Adobe\' to 'C:\' but it still came up with the same message!
I have downloaded the new Adobe Reader 10, but this makes no difference to the process.. no matter what I've tried it always comes up with the same message.
I also turn of my anti-virus software when installing Adobe Premiere Elements. Still this doesn't do the trick. And I've restarted my computer and tried downloading it and un-downloading it multiple times!
Every time the same message comes up, and I have no idea how to fix it... Its defiantly not my memory that is a problem, as I currently have 50GB free on my OS C:\ drive.
I also have QuickTime version 7.6.9, which is apparently needed?
If you know something I haven't tried that may work, or the problem causing this and a solution to the problem, please can you notify me, Thanks!Refer to this:
Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
Mylenium -
Error while installing shared technologies
I just purchased Photoshop 11 from download services at Amazon. In the middle of installation, I get error "error while installing shared technologies. Please restart your system and try again" in Windows 7 professional, 64 bit.
I tried this.
1. restarted system, change drive/folder multiple times
2. In the installation folder went to
....\PSE 11\ElementsSTIInstaller folder and ran setup. It installed shared technologies (whatever that means). Then tried installing. Same error.
3. Cleaned up all Adobe products and tried installation again. Same error.
Any help apprciated.
Thanks!
Here is the log for installation.... On support pages, they ask us to review that...can someone?
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.2.4.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 1588.72 milliseconds (1.58872 seconds) DTR = 2021.75 KBPS (1.97437 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 2.33276 milliseconds (0.00233276 seconds) DTR = 58300.1 KBPS (56.9337 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller
Updating media info for: {0449467E-102A-4514-9F4D-91BCEE129390}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
Updating media info for: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
Updating media info for: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
Updating media info for: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
Updating media info for: {98CE8819-87AA-4814-8167-ADDDD513485F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
Updating media info for: {D1B83970-7269-48BE-8B0E-5120D9327E52}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Updating media info for: {F6F5021E-0548-43C1-82CC-C5C7A6906585}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,4.2.4.0]
----------------- CreatePayloadSession: machine is x64 ---------------
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: 1 (0,2)
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: 2 (0,0)
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: 3 (0,1)
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: 3 (0,1)
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: 4 (1,1)
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: 4 (1,1)
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: 5 (4,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Ignoring deployment input for the INSTALLDIR: marked as fixed
Setting property "installLanguage" to: en_GB
Attempting to find the selected language in the set of available payload languages
Setting property "installSourcePath" to: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller
Overwrite property "userASUPath" to: C:\Users\Myp\AppData\Local\Adobe\OOBE\PDApp
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is: false
Action string for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is none
Value returned on lookup of payload: {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is: false
Action string for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is install
Value returned on lookup of payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is: false
Action string for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is none
Value returned on lookup of payload: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is: false
Action string for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is none
Value returned on lookup of payload: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is: false
Action string for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is none
Value returned on lookup of payload: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is: false
Action string for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is none
Value returned on lookup of payload: {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is: false
Action string for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE11STIInstaller
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585}
::START TIMER:: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}]
[ 5808] Mon Nov 12 21:43:38 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[ 5808] Mon Nov 12 21:43:41 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
[ 5808] Mon Nov 12 21:43:42 2012 INFO
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
[ 5376] Mon Nov 12 21:43:42 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}] took 4002.58 milliseconds (4.00258 seconds) DTR = 101746 KBPS (99.3618 MBPS)
Updating driver data - Action: Add driver entry
Updating driver data successful. Driver entry was added. ARP estimated size 0KB
User specified overrideFile:
[ 5376] Mon Nov 12 21:43:42 2012 WARN
Failed to update the csu inventory for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 return values 12:114
[ 5376] Mon Nov 12 21:43:42 2012 INFO
Calling the custom action code for post-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0
Calling the custom action code for pre-install for payload {0449467E-102A-4514-9F4D-91BCEE129390}
::START TIMER:: [Payload Operation :{0449467E-102A-4514-9F4D-91BCEE129390}]
[ 5092] Mon Nov 12 21:43:42 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[ 5092] Mon Nov 12 21:43:43 2012 INFO
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{0449467E-102A-4514-9F4D-91BCEE129390}.db
[ 5376] Mon Nov 12 21:43:43 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{0449467E-102A-4514-9F4D-91BCEE129390}] took 1001.03 milliseconds (1.00103 seconds) DTR = 19603.9 KBPS (19.1444 MBPS)
User specified overrideFile:
[ 5376] Mon Nov 12 21:43:43 2012 WARN
Failed to update the csu inventory for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 return values 12:114
[ 5376] Mon Nov 12 21:43:43 2012 INFO
Calling the custom action code for post-install for payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0
Calling the custom action code for pre-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52}
::START TIMER:: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}]
[ 6052] Mon Nov 12 21:43:43 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[ 6052] Mon Nov 12 21:43:44 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Setting permission for: C:\Program Files (x86)\Common Files\Adobe\APE\3.101 Group/User:Everyone Access:GENERIC_READ(Seq 3)
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
[ 5376] Mon Nov 12 21:43:44 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}] took 1003.91 milliseconds (1.00391 seconds) DTR = 19292.5 KBPS (18.8404 MBPS)
User specified overrideFile:
[ 5376] Mon Nov 12 21:43:45 2012 WARN
Failed to update the csu inventory for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 return values 12:114
[ 5376] Mon Nov 12 21:43:45 2012 INFO
Calling the custom action code for post-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0
Calling the custom action code for pre-install for payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
::START TIMER:: [Payload Operation :{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}]
[ 6084] Mon Nov 12 21:43:45 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
Extracting assets complete. Number assets: 1
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}.db
[ 5376] Mon Nov 12 21:43:46 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}] took 1003.41 milliseconds (1.00341 seconds) DTR = 6342.36 KBPS (6.19371 MBPS)
User specified overrideFile:
[ 5376] Mon Nov 12 21:43:46 2012 WARN
Failed to update the csu inventory for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 return values 12:114
[ 5376] Mon Nov 12 21:43:46 2012 INFO
Calling the custom action code for post-install for payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0
Calling the custom action code for pre-install for payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}
::START TIMER:: [Payload Operation :{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}]
[ 6096] Mon Nov 12 21:43:46 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
Extracting assets complete. Number assets: 1
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
Evaluating condition# 1(Seq 1)
Condition failed(Seq 1)
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}.db
[ 5376] Mon Nov 12 21:43:47 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}] took 994.429 milliseconds (0.994429 seconds) DTR = 21958.3 KBPS (21.4437 MBPS)
User specified overrideFile:
[ 5376] Mon Nov 12 21:43:47 2012 WARN
Failed to update the csu inventory for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 return values 12:114
[ 5376] Mon Nov 12 21:43:47 2012 INFO
Calling the custom action code for post-install for payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0
Calling the custom action code for pre-install for payload {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}
::START TIMER:: [Payload Operation :{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}]
[ 6072] Mon Nov 12 21:43:47 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
Extracting assets complete. Number assets: 1
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
Evaluating condition# 1(Seq 2)
Condition failed(Seq 2)
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}.db
[ 5376] Mon Nov 12 21:43:48 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}] took 995.415 milliseconds (0.995415 seconds) DTR = 24247.2 KBPS (23.6789 MBPS)
User specified overrideFile:
[ 5376] Mon Nov 12 21:43:48 2012 WARN
Failed to update the csu inventory for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 return values 12:114
[ 5376] Mon Nov 12 21:43:48 2012 INFO
Calling the custom action code for post-install for payload {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0
Calling the custom action code for pre-install for payload {98CE8819-87AA-4814-8167-ADDDD513485F}
::START TIMER:: [Payload Operation :{98CE8819-87AA-4814-8167-ADDDD513485F}]
[ 6044] Mon Nov 12 21:43:48 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
Extracting assets complete. Number assets: 1
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
Evaluating condition# 1(Seq 1)
Condition failed(Seq 1)
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{98CE8819-87AA-4814-8167-ADDDD513485F}.db
[ 5376] Mon Nov 12 21:43:49 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{98CE8819-87AA-4814-8167-ADDDD513485F}] took 1001.39 milliseconds (1.00139 seconds) DTR = 71.8999 KBPS (0.0702148 MBPS)
User specified overrideFile:
[ 5376] Mon Nov 12 21:43:49 2012 WARN
Failed to update the csu inventory for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 return values 12:114
[ 5376] Mon Nov 12 21:43:49 2012 INFO
Calling the custom action code for post-install for payload {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was added. ARP estimated size 360460KB
[ 5376] Mon Nov 12 21:43:51 2012 INFO
Successfully installed 7 components:
- Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All
- Adobe XMP Panels CS5
- Photoshop Camera Raw for Elements 11 (64 bit)
- Photoshop Camera Raw for Elements 11
- PSE11 STI Installer
- Adobe Player for Embedding 3.1
- Camera Profiles Installer
Total components repaired: 0
Total components removed: 0
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 14622.7 milliseconds (14.6227 seconds) DTR = 34338.6 KBPS (33.5338 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 7 warning(s)
----------- Payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 -----------
WARNING: Failed to update the csu inventory for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 return values 12:114
----------- Payload: {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 -----------
WARNING: Failed to update the csu inventory for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 return values 12:114
----------- Payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 -----------
WARNING: Failed to update the csu inventory for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 return values 12:114
----------- Payload: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 -----------
WARNING: Failed to update the csu inventory for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 return values 12:114
----------- Payload: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 -----------
WARNING: Failed to update the csu inventory for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 return values 12:114
----------- Payload: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 -----------
WARNING: Failed to update the csu inventory for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 return values 12:114
----------- Payload: {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 -----------
WARNING: Failed to update the csu inventory for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 return values 12:114
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 0 - No error.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Message was edited by: shreedt8841I don't have any documents from Microsoft or Adobe to offer but you may want to review the following couple of links:
http://www.itechtalk.com/thread3595.html
http://geekswithblogs.net/renso/archive/2009/10/21/how-to-set-the-windows-path-in-windows- 7.aspx
They both seem accurate to my knowledge. If you can afford the space you may also want to try temporarily installing to the default location. This would help further determine if the customized location is what is causing your difficulties.
One of our community members Mylenium has also wrote a useful blog on the topic of installing on a SSD. You can find the relevant blog at http://myleniumerrors.com/installation-preparations/. -
I purchased an upgrade to Elements 11 and Premiere 11 for Windows a couple of days ago. When I tried to install, I received the following error message:
"The installation process has encountered an error while installing Shared Technologies. Please restart your system and try again."
There was an invitation to Troubleshoot using a button that downloaded Adobe Support Advisor. No joy, it didn't find any issues.
I restarted and tried to install again. Same error message. The solutions here didn`t help so I started up a chat with Adobe Support.
The TSR asked me to run Set-Up.exe in Adobe Photoshop Elements 11 Install\PSE 11\ElementsSTIInstaller. That returned an error about the path being too long. He had me try some other ideas, none worked.
The TSR then asked to do a remote session. After realizing that it would not work from the install on our server, he copied the PSE11 directory locally. He again ran Set-up.exe from the PSE 11\ElementsSTIInstaller directory. This time it completed!
After that, he ran Setup.exe in the PSE11 directory. This time, the setup completed and I was able to open Elements 11!
Hope this helps someone else who gets this error message!
Best,
JohnWelcome to the forum.
Take a look at this thread: http://forums.adobe.com/message/5200642#5200642
That OP found that the problem with their installation was due to Norton running, during the installation, but there are other links, with maybe other solutions.
Good luck,
Hunt -
I had bought the adobe photoshop elements 12 online and I am not able to complete my installation although i tried many times . An error "The installation process encountered an error while installing Shared Technologies. Please restart your computer and try again" occur
Photoshop Elements 12 fails while installing sh... | Adobe Community
-
Trying to install photoshop elements 11 and keep getting the same error message: "The installation process encountered an error while installing shared technologies."
Medops20 please see Install rollback and Shared Technologies | Windows for information on how to resolve the current error.
-
installing Adobe Elements 11, I get an error message while "installing shared technologies"........any suggestions
Please review your installation logs to locate the error message affecting your installation. You can find details on how to review the install logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
-
I keep getting installation process encountered an error while installing shared technologies?
I keep getting installation process encountered an error while installing shared technologies?
See if the Shared Technology Error section here helps any:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html -
Premiere Elements 11 "installing Shared Technologies" error during install
How do I fix the "The installation process has encountered an error whil installing Shared Technologies. Please restart your system and try again." error while installing Premiere Elements 11? Photoshop Elements 11 installed fine, but I keep receiving this error while trying to install Premier Elements 11.
I have already tried:
Install from CD
Install from C: drive root
Install from Adobe website trial version
Install from CD, after clean boot
In each case it installs at the same place with the same error.
From searching these forums and doing a web search it seems like a common problem with no clear solution.FFWLKin
I do not know if what I am about to report will help or confuse the Premiere Elements users further on this Shared Technology error encountered during Premiere Elements installation, but here is hoping that something in the following experience might be of help to someone....
I entered your thread with the Shared Technology error (targeting Elements Organizer/Data 7) when trying to install Photoshop Elements 10 and Premiere Elements 10 on a new Windows 8 64 bit computer. Unlike the others I had no problems installing Premiere Elements 11 and Photoshop Elements 11 from the Adobe installation disc a week earlier on this brand new Windows 8 64 bit computer. Short of re-formatting the hard drive, I did everything plus with no luck in getting versions 10 installed on this Windows 8 64 bit computer. So, I decided to focus on working with the already installed version 11 programs.
I headed for Premiere Elements 11 to create a DVD-VIDEO format on DVD disc and to my horror found that the program's burn dialog had no burner(s) in the burner location (either the build in one or an external burner (USB). But, Premiere Elements 11 burn to folder did work. On the other hand, I found that Photoshop Elements 11 Organizer File Menu feature to burn (datadisc) to CD or DVD did recognize these burners and that burn to feature worked. I went through the typical drill for those in this type of situation and nothing remedied the problem. So, I decided to go for the deactivate/uninstall/reinstall route. Well, now Premiere Elements 11 reinstallation ran into the same fate as Premiere Elements 10, that is, it ran into the Shared Technologies error related to installation of the Elements Organizer and Premiere Elements 11 would not install after going through everything decribed in this thread, excluding re-formatting the hard drive.
1. Deactivated/uninstalled Photoshop Elements 11 and Premiere Elements 11.
2. Apply the cclearer: cleaner and registry cleaner. And, then went into the Registry and deleted all related to Photoshop Elements 10/Premiere Elements 10 as well as Photoshop Elements 11/Premiere Elements 11.
3. Disabled firewall, antivirus, spyware...
4. Tried to reinstall Premiere Elements 11, using the installation files (setup.exe in 64 bit folder) copied to hard drive. No go. Same Shared Technology error.
5. Started deleting programs that I had installed after the initial successful installs of Photoshop Elements 11 and Premiere Elements 11 (these programs included iTunes, VLC player, and ImgBurn). Still no go for the Premiee Elements 11 install, and same Shared Technologies error.
FINALLY, Photoshop Elements 11 and Premiere Elements 11 got successfully installed on this Windows 8 64 bit computer according to the following scenario (iTunes, VLC player, and ImgBurn still removed from system...firewall, antivirus, spyware protection re-enabled)
1. Attached a USB burner to computer via one of its USB 3.0 ports.
2. Inserted the Adobe installation disc into the burner tray of this burner in order to install the program(s) via the installation disc.
3. Selected install for Photoshop Elements 11. It went to completion without problem.
4. Selected install for Premiere Elements 11. It went to completion without problem. And, now the burn dialog/burner location did recognize the computer's built in burner and my USB external burner.
None of the above may have had anything to do with what finally triggerd the version 11 installation processes to go to completion. But, I add this to the mix of how Photoshop Elements 11/Premiere Elements 11 finally got installed in Windows 8 for the user.
And, I would offer this suggestion to those who have already installed Premiere Elements 11 on their Windows 8 64 bit. As soon as possible make sure you have burners listed in the burner location of the program's burn dialog.
ATR -
Can't install Elements 12 due to error in installing "shared technologies."
Is there a definitive solution to installation problem of Elements 12, which toward the end returns an error message of "failure to install shared technologies?" I tried the suggested solutions such such deleted the .PPA files in the "Common Files" folder and restarting the computer just before the installation rolls back. None of them works. I am left with a piece of lemon worth USD 135.62 dollars.
Thanks.I FOUND THE SOLUTION! Sorry to say, I did this after disregarding the absolutely useless advise from Adobe's "experts" that led me nowhere. For the sake of users out there experiencing the same problem, here's how I did it.
1. Installed Elements 12 until it got to the point where it the error message says "The installation process has met some error installing Shared Technologies. Please restart your system and try again."
2. Well, I did not restart my system or allow the process to roll back. If you look at the desktop, the Elements 12 icon and shortcut already appears - it seems the installation is 99.99% complete, except that you cannot open it.
3. While clicking the short cut, a message said something like "some device is missing. Download the latest Adobe Application Manager to open (or start) your trial software" or words to that effect. I did download the latest Adobe Application Manger 8.0.
4. After downloading the Adobe Application Manager, I clicked the Elements 12 shortcut again and lo and behold it opened and is running beautifully. However, the warning in No. 1 above is still displayed. Don't ever click it or else the installation will roll back and you are back to zero. I simply shut down the computer and restarted. Elements 12 is permanently installed. Thanks to some DIY tinkering.
I am not sure though if this will work on other's computers. And by the way, thanks to Adobe's experts for being nice. -
Photoshop Elements 11 install error caused by "Shared Technologies"
I've been unable to install PE 11 on my Windows 8 computer. I keep getting the message "Installation process has encountered an error while installing Shared Technologies", then it rolls back the installation. I've tried a couple of solutions from the troubleshooter page, none have worked. Would appreciate any help, thanks
You evidently bought the windows version. .Exe files are windows files. The mac version would be a .dmg file. You'll need to contact adobe or wherever you bought it to get straightened out. Download serial numbers are platform-specific.
-
How to get beyond the error installing Shared Technologies in Photoshop Elements 12
I am trying to install Adobe Photoshop Elements 12 on my Dell Precision Workstation T3400. During the installation, I get the message 'The installation process has encountered an error while installing Shared Technologies. In accordance with the online advice, I renamed the OOBE folder OOBE.bak and ran the installation again. Once more it stopped while trying to install Shared Technologies although it had created a new OOBE folder. I deleted the new OOBE folder and also deleted PDAppFlex.swf and PDAppFlex-app.xml but agin the installation sopped when trying to install Shared Technologies. I looked at the installation log file but found no reference to 'error' of 'fatal'. I then tried moving all installation files from the DVD to the system drive but again installation stopped at Shared Technology installation. I seem to have exhausted the website information . How do I get over this Shared Technologies blockage? Many thanks. Glenn
Hi,
Thanks for the update.
If you can scan with the HP software then at least we know the system can see the scanner.
Can you try the organizer to see if that works any differently. Once you load the organizer, go to the Edit menu and select Preferences -> Scanner - see if that sees it.
Since you are on Elements 12, you still have the twain option available to try. See the following document which describes moving the twain driver.
https://helpx.adobe.com/photoshop-elements/kb/twain-installed-photoshop-elements-11.html
Brian -
PSE 11 Fails to Install - Shared Technologies Error
When installing Photoshop Elements 11 on a Windows 7 computer, the install fails while installing the Organizer. The error message refers to installing Shared Technologies.
The PC in question has PSE 10 installed and CS5. Based on previous experience, I tried ending the CS5 Bridge process, which has caused problems in the past.
I have tried multiple times with the same result.
Any ideas?
Thanks in advance.You may need to install from a new user account.
See this other thread for further help.
http://forums.adobe.com/thread/1146291?tstart=60
Replacement links for the final two which in the thread are the Dutch versions:
http://helpx.adobe.com/en/x-productkb/global/create-local-administrator-account-windows.ht ml
http://helpx.adobe.com/en/x-productkb/global/restart-windows-modified-mode-windows.html
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