Error "printhead problem please use setup cartidge that came with the printer"

Hi, I have purchased a HP Deskjet 5525 All in one printer, it was working perfectly till 1 year, then i had not used it about 6 months, now when tried to use it again then it was throwing the error "Printhead is damaged, missing, not installed properly or damaged etc...",  then i cleaned the printhead and reinstalled it in printer then i inserted the cartidge now its generating the error "please use setup cartidge that came with printer" but among the setup cardige "yellow", "magenta", "Cyan" is accessible  by printer but when i use the black then it says "properly not installed, missing cartidge".
So please tell me  do i need to purchase a new black cartidge, will it work? or what shoud i do ?
cartidge NO- 685
Thanks
Nirmal

Hi @nirmal007,
Welcome to the HP Support Forum!  I understand you're having cartridge issues with your HP Deskjet Ink Advantage 5525 e-All-in-One Printer.  I would like to assist you with clearing up that error state and have some troubleshooting steps that may resolve the issue. 
I recommend you try the following steps before you consider purchasing a new black ink cartridge.  Firstly after you've confirmed that your ink levels are not the problem (example - the level is above 10%), try a 'hard reset':
Secondly:
Make sure that the ink cartridges are properly vented and seated correctly
If the vent on the top of the ink cartridge is clogged or obstructed, the ink cartridge might not work properly. Follow these steps to make sure that the ink cartridges are properly vented and seated correctly.
Press the Power button to turn on the printer, if it is not already turned on. Wait until the printer is idle and silent before continuing.
Open the cartridge access door. The carriage moves to the access area.
Figure : Open the cartridge access door
Press the tab on the front of the cartridge inward to release it, and then pull up on the cartridge to remove it from the slot.
Figure : Remove the cartridge from the slot
Examine the vent area on each cartridge, above the HP logo on the top of the cartridge.
Figure : Vent area on the top of the cartridge
If the cartridge still has the orange pull-tab attached, pull to remove it.
Figure : Orange pull tab
If the vent is clogged, use a straight pin to gently remove excess adhesive from the vent.
Figure : Clean the clogged vent with a pin
Clogged vent
With a straight pin, gently remove excess adhesive from the vent
Unclogged vent
With the nozzle and contacts facing down, slide the cartridge into its slot. Press down on the cartridge until it clicks into place.
 note:Make sure that each cartridge is installed in the correct slot. Match the shape of the icon and the color of the cartridge with the slot that has the same shaped icon and color.
Figure : Reinsert the cartridge
Repeat these steps to inspect the vents on each of the cartridges.
Make sure that each cartridge is firmly in place in its slot. Run your finger along the top of the cartridges to feel for any that are protruding, and if any are, press down firmly until each cartridge snaps into place.
Close the cartridge access door.
Figure : Close the cartridge access door
Source
Thirdly, try cleaning your cartridge contacts:
Manually cleaning the print cartridge contacts
Follow the steps below to manually clean the print cartridge contacts:
Gather the following items to clean the contacts:
Distilled water (tap water may contain contaminants that can damage the print cartridge)
Cotton swabs or other soft, lint-free material that will not stick to the print cartridge
Open the print cartridge door.
Remove the print cartridge and place it on a piece of paper with the ink nozzle plate facing up.
 caution:
Do not to touch the copper-colored contacts or the ink nozzle plate with your fingersFigure : Do not touch copper-colored contacts
 caution:Do not leave the print cartridge outside the printer for more than 30 minutes. Ink nozzles exposed to the air longer than this may dry out and cause printing problems.
Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab.
Gently wipe the copper-colored contacts with the cotton swab.
 caution:Do not touch the ink nozzle plate. Touching the ink nozzle plate will result in clogs, ink failure, and bad electrical connections.
Repeat steps 4 and 5 until no ink residue or dust appears on a clean swab.
Insert the print cartridge in the printer, and then close the print cartridge door.
Source
If you've tried all of the above noted steps and you're still unable to use the black cartridge, you may need to pick up a new one.  Let me know if this helps.  Best of luck! 
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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