Error states: the version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 or x64 version of the program, and then contact the software publisher. My compute
Where do you go for help when it tells you to contact the software publisher?
Hey jz,
Could you please let me know when does this error comes on your system. What kind of file do you have?
Also, tell me what is your OS and Acrobat version?
Regards,
Anubha
Similar Messages
-
Computer has Windows 7 Ultimate 64bit. Firefox has run fine for over a year on this computer. Nothing was changed or updated except Windows update shows that it installed updates on Aug 19. I had computer off for week before because out of town, came back and started on Aug 18, but Firefox worked on that day. Did not use FF again till today. Today on Aug 22nd, firefox will not start, shortcut icon has changed to program not there. Exe in folder when clicked brings up error message say the version of this file is not compatible with version of Windows I am running. Firefox exe shows created Aug 20. I suspect update, either Windows or FF but lean towards windows, happened that broke things. I notice IE 10 updates, .NET framework updates and malicious software removal tool updates were installed. I have tried restarting computer, did not fix. Tried to run as admin, didn't work. I do not want to uninstall FF unless have to because of all the stuff I have in there, bookmarks, last pass passwords, etc.
Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files ('''not the profile folder where the bookmarks are stored''') and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you. -
I am developing on 64-bit Windows7 Enterprise using VisualStudio 2013. I created a new Windows desktop VB.net application and just created a release build of the default solution/project targeting "Any CPU". I provided the EXE to a
colleague who is also running 64-bit Windows7 Enterprise but receives the following error...
"The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see
whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."
I changed the build configuration to create a "x86" build but my colleague received the same error. Any ideas why this would be happening (I checked and my colleague has .Net4 Framework installed as well)? Thank you for your time and
response!
Sunish Abraham
"The version of this file is not compatible with the version of Windows you're running.
Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."Hi sunisha,
According to your description, you'd like to run the application in your colleague's computer.
I provided the EXE to a colleague who is also running 64-bit Windows7 Enterprise but receives the following error...
If you want to test the application, you could provide the whole Debug folder to colleague instead of the single exe.
"The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."
Check if the collegue's computer is running 64-bit windows:
Enter Control Panel, click on System and Security.
Under this, you can view the system type. This will describe whether you have 32-bit or 64-bit.
You can also try compatiblity mode.
If the program is not compatible, then you may try to install and run the program in compatibility mode.
Use the following steps:
1) Right click on the Program
2) Click on Properties
3) Click on Compatibility tab
4) Select Run this program in compatibility mode and select Windows Vista or whatever operating system the program was running successfully.
And if you still have questions, I suggest you deploy the application to the Local Network with clickOnce, then your collegue can install the application from the network.
#ClickOnce deployment
http://msdn.microsoft.com/en-us/library/t71a733d(VS.80).aspx
And also, you could recreate a new small application in your computer in Any CPU, then check if this small new application can work well in your colleague's computer. This can judge if the problem is caused by your application.
If you have any other concern regarding this issue, please feel free to let me know.
Best regards,
Youjun Tang
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey. -
I must run a 32-bit programe on a windows 64-bit operating sistem, and i receive this message:"The version of this file is not compatible with the version of Windows you're running.[...]". I tried with Troubleshoot compatibility - didn't
work. I tried set to run in compatibility mode for Windows XP in file properties window and it didn't work. What can I do more? I
must run this programe to acces my database.Hello qqnicol,
What program do you run?
Please contact the software provider to confirm if this 32-bit program can run in 64-bit Windows.
As some programs can only run in specific version of Windows, please download the right version of software.
Most programs designed for the 32-bit version of Windows will work on the 64-bit version of Windows. Notable exceptions are many antivirus programs.
Device drivers designed for the 32-bit version of Windows don't work on computers running a 64-bit version of Windows too.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support -
"The version of this file is not compatible with..." Cannot install games.
I'm at my wits end here. I've installed Bootcamp and a copy of Windows 7 (64) and am currently attempting to install Assassin's Creed II and keep receiving the error: "The version of this file is not compatible with the version of Window's you're running..."
This happens with quite a few of the games I own...I've tried copying the contents of the disks to the hard drive and running with privileged access...tried opening the setup files from CMD with elevated permissions...nothing.
Any help?I have the exact same problem as well. I've been having this since I tried installing the 3.0 drivers for Bootcamp drivers. The 2.2 drivers worked perfect, and I wasn't getting this error. I'm pretty sure It's something in the drivers as well, but nailing it would be very hard. It also doesn't appear to happen to everyone with similar spec'd Macs either. It's weird. Any solution to this would be really helpful. Thanks.
-
Hi,
I've searched everywhere I can think of for a solution to this problem with no success. I see other people have reported similar issues and these have not yet been resolved.
I have installed Windows 7 32 bit on a new Mac Mini under Bootcamp. When I go to install the Bootcamp drivers in Windows, I get the message "the version of this file is not compatible with the version of windows you are running".
Other people have reported this issue when trying to install 3rd party software on a 64 bit version of windows but I'm simply trying to install the Bootcamp drivers on a 32 bit version of Windows.
Is it possible the Mac Mini needs a 64 bit version of Windows installed under Bootcamp? I haven't seen this requirement mentioned anywhere.
Appreciated all and any help that can be offered.Welcome to the Apple Support Communities
That's because the Late 2012 iMac and Mac mini only supports the 64-bit Windows 7 version, so the drivers you downloaded are designed to work with the 64-bit version and you can't install them on a 32-bit version. Install the 64-bit Windows 7 on your computer -
Ive Restarted photoshop Multiple times and it still Doesnt work im on photoshop cs5 and i havent had this problem in a while but again this is a abr file.
If this problem still persists please verify that this brush pack is compatible with photoshop cs5-also it would help alot to know these things: if your photoshop is running on a apple operating system or windows operating system moreover what version of operating system. Some other things that could hinder this brush pack from working are its installed incorrectly or in the wrong place also resetting cs5 preferences can help. Last if what you posted originally is true and or accurate-"-when i try and load this brush pack i bought" it says "Because this file is not compatible with this version of Photoshop" Then it is exactly as it states a Brush Pack that will not WORK with CS5.
-
"The version of this file is not compatible with the version of windows?
Both files are in my folder but getting the above message. Elements 10 for windows 7
Hi,
Could you please list your system specifications here, like the version of Windows (64 or 32bit), the processor type, etc..
I presume you are receiving this error when trying to install Elements 10 on Windows. Could you copy the downloaded .exe & .7z files to a folder on your desktop and then try to run the .exe file?
Thanks -
I have this issue, nobody knows why this happen, please help, I was working for 2 days in that file
...and were there no backups made by Logic automatically?
Assuming the project isn't so badly damaged that this won't work...
Make a new project and save it as say, Temp project...
In Finder... Right/Control click on the original project itself and choose Show Package Contents... from the popup menu
Now navigate to the Alternatives folder and look inside any of the folders in there such as 00... for a Project Backups folder and inside that you should find the backups Logic makes automatically...
You will then need to copy the two files inside that backup folder over the same two files in the Autosave folder of the Temp project you created..... overwriting anything already there..
You may also need to copy over the Resources folder from the original project to the Temp project overwriting the original too.
Now open the Temp project in Logic and see if it works...
Failing all this.. then I hope you have learned the lesson we all learn at some point.. and that is to always make backups via one means or another... because its only a mater of time when and not if.. you will run into these kinds of issues..
Cheers..
Nigel -
When trying to install ITunes I get: The version of this file is not compatible...
I've been trying to install a new version of ITunes on my computer for over a month now with no luck. Here's the message I get every time: "The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32bit) or 64 (64 bit) version of the program, and then contact the software publisher."
I had the previous version of ITunes on my system and it was working fine, except that is was having an issue with my DVD burner. It was a real bear to remove from my computer in order to upgrade. Now I can't get any version of ITunes to install. :-(
I am running an AMD Phenom IIX4 965 Processor, 64-bit Operating System. The original computer OS was Windows XP Professional 32-bit. I upgraded to Windows 7 Professional 64-bit over a year ago and didn't have any trouble with it until this last attempted update. Help!I have the exact same problem as well. I've been having this since I tried installing the 3.0 drivers for Bootcamp drivers. The 2.2 drivers worked perfect, and I wasn't getting this error. I'm pretty sure It's something in the drivers as well, but nailing it would be very hard. It also doesn't appear to happen to everyone with similar spec'd Macs either. It's weird. Any solution to this would be really helpful. Thanks.
-
Photoshop document created in current version of PSCC2014, now will not crop, resize, etc without throwing compatibility error.
"Could not complete the Crop command because the file is not compatible with this version of Photoshop."
How do I resolve without recreating the file?Ooops. Hit save reply prematurely.
You may be able to open the flattened composite or the embedded JPEG preview of your file in Adobe Illustrator, GraphicConverter (Mac only) or some such application, but your layers will be gone.
The problem of working across a network is that it's not supported by Adobe:
This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
See:
http://kb2.adobe.com/cps/406/kb406793.html
Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work. It should.
Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
When problems arise, a lot of valuable work can be lost. -
the file is not compatible with this version of photoshop / CS2 error -- Same File : CS6 no error / CS2 error , I need trouble shooting method, Please
Save with Maximize Compatibility in CS6.
Choose Edit > Preferences > File Handling (Windows) or Photoshop > Preferences > File Handling (Mac OS).
From the Maximize PSD and PSB File Compatibility menu, choose any of the following:
Always
Then re-save your file so it can open in CS2 -
Help needed, encountered this error while opening psd file.
the psd file is created in CS5, tried to open it in CS3 because it said "...the file is not compatible with this version of Photoshop", i got the same error message in CS5
tried to open it at Firework CS6 (got the idea from Re: Recovering Crashed PSD file) but it give me error message "Could not open the file. An internal error occured"
is there any way to recover the file?
it's for my mid-semester score
thank you in advanceHi gener7,
i've uploaded the file and sent you the link
thank you very much for the help. -
Need help-
On my mac with yosemite, when trying to install my own brushes, I get error message: "Could not load the brushes "blahblah.abr" because the file is not compatible with this version of PS" (PS CC 2014) ????Thank you station_two but I did install them in my
applications>adobe>presets>brushes and still I get this error message......
On Tue, Dec 2, 2014 at 6:20 PM, station_two <[email protected]> -
Could not complete your request because the file is not compatible with this version of photoshop
Hello,
I'm a beginner in PS. I was edit TIFF file in PS. Size of file is 21x89.1(22.6 MB). Then suddenly power - cuted. But after 5 min turn on PC and PS can't open my TIFF file.
Error is (could not complete your request because the file is not compatible with this version of photoshop)
What should I do, how I open this TIFF file? I realy need to open this file?
Please help me...
Regards, Suvd.SOut of curiosity, were you actually saving the file at the moment the power cut off, or had you just saved it?
If not, I don't understand the reason the file should have become corrupted. If it was successfully saved on disk from the prior save operation, just shutting off the power on Photoshop would lose your current edits, but the file should still be intact.
-Noel
Maybe you are looking for
-
Hi all, I need the list output of one program in my program in a grid(single column). I am doing the below.. TYPES: BEGIN OF tp_ascitab , line(150), END OF tp_ascitab. DATA: dt_ascitab TYPE TABLE OF tp_ascitab,
-
Space left in the printout after hiding the text element in smartform
Hi In my smartform there is space left in the printout after hiding the text element with condition. Is there any way by which we can remove the space in the smartform, Thanks Ank
-
Remove a content automatically
Hi for All, I'd like to store some specific types of documents in a folder in WebCenter Content. However, I need these documents being stored for 10 days from the date of check-in. After this period the documents should be excluded from the UCM. This
-
Hi Three times in two days now i have received an email explaining how i can reset my apple ID passwword etc. Ive had this email before but only once and ignored as we are advised . Three times in two days though, bit worried, any ideas??
-
Hi, I'm trying to get the Ravenna site (or any other site, for that matter) running on Apache 2.2 but there seems to be something wrong in the apache config. The only things I get are a nice 404 when I try http://<hostname>/RVH/index.htm and the list