Error submitting a support message to Solution Manager

I get an error when try to submitting a message to solution manager via portal. Can anyone explain why this error occur.
An exception occurred while processing a request for :
iView : pcd:portal_content/com.bc.SuperRoles/com.bc.role.solutionmanager/com.bc.rolefolder/com.bc.iview.solman
Component Name : com.sap.portal.epsolman.EPSolman
The exception was logged. Inform your system administrator..
Exception id: 12:56_22/03/05_0012
See the details for the exception ID in the log file

Hi Ramesh. We are facing the same problems at a customer. Did you ever get an answer to your problem:
Error submitting a support message to Solution Manager
Posted: Mar 22, 2005 1:59 PM Reply E-mail this post
I get an error when try to submitting a message to solution manager via portal. Can anyone explain why this error occur.
An exception occurred while processing a request for :
iView : pcd:portal_content/com.bc.SuperRoles/com.bc.role.solutionmanager/com.bc.rolefolder/com.bc.iview.solman
Component Name : com.sap.portal.epsolman.EPSolman
The exception was logged. Inform your system administrator..
Exception id: 12:56_22/03/05_0012
See the details for the exception ID in the log file
Kind regards Thomas

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