Error: "The document information panel was unable to load"
Hello,
I have created a custom document content type that uses a specified word template for a sharepoint document library for contracts and offers, and added a few custom columns in the document library as well. The word template launches succesfully when creating a new item in the document library, but the problem arises when I add custom columns to the word template content type. When the document loads in Word, I get the following error: "The Document Information Panel was unable to load. The document will continue to open. For more information, contact your system administrator." And in details:
"Document Information Panel cannot create a new, blank form.
Document Information Panel cannot open the form. To fix this problem, contact your system administrator.
Form template: http://servername/sitename/proppanel.xsn
The following DataObject either cannot be created or cannot be initialized: list_033AA217-8906-447E-A604-A300F51D4030
Document Information Panel cannot add the following object to the DataObjects collection: list_033AA217-8906-447E-A604-A300F51D4030
list_033AA217-8906-447E-A604-A300F51D4030 could not be added to the DataObjects collection.
The following item already exists in the collection: list_033AA217-8906-447E-A604-A300F51D4030"
Interestingly enough, I have two web applications running on the same server that I have tried to implement this on, and on the other it works flawlessly, meaning that the Document Information Panel launches successfully and I can edit the columns associated with that content type and store the values in a document library. I have also tried to save the DIP template from the working web application and use it as the default DIP template on the other application, but that doesn't work either.
I have also tried to browse through all options and configurations in the application settings in CA and SSP, but to no avail. Any suggestions about what might be causing this problem or how to fix it would be greatly appreciated.
- Sebastian Eriksson
Hi All,
I have the same problem with my DIP in already two of my document libraries. Please see below:
Document Information Panel cannot create a new, blank form.
Document Information Panel cannot open the form. To fix this problem, contact your system administrator.
Form template: http://servername/sitename/proppanel.xsn
The following DataObject either cannot be created or cannot be initialized: list_295E77CD-1C08-4DDC-A188-F86107F9BF60
Document Information Panel cannot add the following object to the DataObjects collection: list_295E77CD-1C08-4DDC-A188-F86107F9BF60
list_295E77CD-1C08-4DDC-A188-F86107F9BF60 could not be added to the DataObjects collection.
The following item already exists in the collection: list_295E77CD-1C08-4DDC-A188-F86107F9BF60
I have made the same thing that Kirikou has suggested and I was able to recreate the broken library. The problem is that Kirikou's way has failed on my Share Point staging installation:
[COMException (0x80020009): Exception occurred. (Exception from HRESULT: 0x80020009 (DISP_E_EXCEPTION))]
Microsoft.SharePoint.Library.SPRequestInternalClass.RenderViewAsHtml(String bstrUrl, String bstrListName, String bstrViewID, String bstrViewXml, String bstrQualifier, ISPDataCallback pDataCallback, Boolean& pbSharedList) +0
Microsoft.SharePoint.Library.SPRequest.RenderViewAsHtml(String bstrUrl, String bstrListName, String bstrViewID, String bstrViewXml, String bstrQualifier, ISPDataCallback pDataCallback, Boolean& pbSharedList) +125
[SPException: Exception occurred. (Exception from HRESULT: 0x80020009 (DISP_E_EXCEPTION))]
Microsoft.SharePoint.Library.SPRequest.RenderViewAsHtml(String bstrUrl, String bstrListName, String bstrViewID, String bstrViewXml, String bstrQualifier, ISPDataCallback pDataCallback, Boolean& pbSharedList) +166
Microsoft.SharePoint.WebPartPages.ListViewWebPart.RenderView() +4239
Microsoft.SharePoint.WebPartPages.ListViewWebPart.EnsureData(Int32 token) +658
Microsoft.SharePoint.WebPartPages.SharePointDataProvider.Execute() +254
Microsoft.SharePoint.WebPartPages.SPWebPartManager.ActivateV2ConnectionsAndSharePointDataFetch() +139
Microsoft.SharePoint.WebPartPages.SPWebPartManager.ActivateConnections() +85
System.Web.UI.WebControls.WebParts.WebPartManager.OnPageLoadComplete(Object sender, EventArgs e) +52
System.EventHandler.Invoke(Object sender, EventArgs e) +0
System.Web.UI.Page.OnLoadComplete(EventArgs e) +2063076
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1875
I will be very appreciated if somebody knows what is the reason for this problem.
Best regards,
Yordan Nikolov
Similar Messages
-
The Document Information Panel was unable to load.
Platform: SharePoint 2013, Office 2013.
Background: When you open an Office document from SharePoint users get this error:
The Document Information Panel was unable to load. The document will continue to load. For more information, contact your system administrator."
"The form cannot be opened. To fix this problem, contact the form designer. Form template:
http://<site address>/../proppanel.xsn. The XML Schema for the form template has an invalid value for the following attribute: location."
I tried running this fix: http://www.cb-net.co.uk/microsoft-articles/2063-sharepoint-2010-templates-and-document-information-panel-errors, but it kept saying that it couldn’t see the url that
I specified (I did check this carefully); think it might only apply to SharePoint 2010 – perhaps the shell syntax is different in 2013.
Can anyone help me out?Hi Alex,
According to your description, my understanding is that the error occurred when opening a document from SharePoint.
Is this document information panel customized?
I recommend to re-edit the document information panel template to see if the issue still occurs.
Please go to the Library setting > click the corresponding content type(need to enable managed of content types in Advanced settings) > click Document Information Panel settings.
If the issue still occurs, please check if the command below can help(change the site URL and the library name in the code):
Apply-Fix -siteUrl "http://your site URL "
function Apply-Fix($siteUrl)
clear
Add-PSSnapin "Microsoft.SharePoint.Powershell" -ErrorAction SilentlyContinue # -EA 0
[Environment]::CurrentDirectory=(Get-Location -PSProvider FileSystem).ProviderPath
foreach ($spwTarget in (Get-SPSite $siteUrl).RootWeb.Webs) {
Write-Host "Checking Web: " $spwTarget.Url
$list = $spwTarget.Lists["your library name"]
$fields = $list.fields
foreach($field in $fields)
if($field.SourceId -eq '{$ListId:your library name;}')
$schemaxml = $field.SchemaXML
$schemaxmldata = [xml]$schemaxml
$schemaxmldata.Field.SetAttribute("SourceID", $list.ID)
$schemaxml = $schemaxmldata.get_InnerXml()
$field.SchemaXML = $schemaxml
$field.Update()
Write-Host "Fixed" $field.Title "field in the library"
Write-Host "Done."
Best regards.
Thanks
Victoria Xia
TechNet Community Support -
The Document Information Panel was unable to load. The document will continue to open ?
I am using Sharepoint 2010; DIP in microsoft word all the while is working fine, not sure why suddenly it came out the following error when save word doc into sharepoint.
ERROR MESSAGE
===========
"The Document Information Panel was unable to load. The document will continue to open.
The form contains schema validation errors.
Content for element 'documentManagement' is incomplete according to the DTD/Schema. "
How to troubleshoot? Recently I added lookup column and a workflow into the library, but I did the same thing in another library which never appear to have any issue on it.The lookup column is creating the problem , you can find powerscript solution to fix this issue , please check this -
Fix through Powershell
http://blogs.msdn.com/b/tehnoonr/archive/2012/05/17/sharepoint-2010-document-information-panel-fails-to-load-when-office-documents-are-opened-in-a-library-that-contains-lookup-columns.aspx
Fix through Code
https://social.msdn.microsoft.com/Forums/office/en-US/2a4d6d10-d1d5-4d6a-a22b-62dfb6b60685/lookup-field-creation-and-document-information-panel?forum=sharepointdevelopmentlegacy
or try this -
https://social.technet.microsoft.com/Forums/office/en-US/2552fbc8-da24-4d2b-84f6-d39c4d58b137/the-document-information-panel-was-unable-to-load-the-document-will-continue-to-open-for-more?forum=sharepointgeneralprevious
1. Open this location- C:\Program
Files\Microsoft Web Designer Tools\Office12\1033\IPEDINTL.DLL
2. copy IPEDINTL.DLL
3. paste it here- C:\Program Files\Microsoft
Office\Office12\1033\IPEDINTL.DLL
4. Close all the applications that are presently
open as well as all the browsers
5. Open the sharepoint site in a new browser
and check the results !!
Thanks
Ganesh Jat [My Blog |
LinkedIn | Twitter ]
Please click 'Mark As Answer' if a post solves your problem or 'Vote As Helpful' if it was useful. -
Hi Guys,
I am creating the library using object model with custom content type. When i am opening document from custom content type, the meta data fields are not displaying in the document and throwing below error.
The document information panel was unable to load. the document will continue to open. For more information, contact your system adminsitrator.
Document Information Panel cannot open a new form.
The form contains schema validation errors.
Content for element '{http://schemas.microsoft.com/office/2006/metadata/propertiesRoot}properties' is incomplete according to the DTD/Schema.
Expecting: {http://schemas.microsoft.com/office/2006/metadata/properties}properties.
But after saving the document, then meta data is enabled.
Thanks in advance for suggested solutions.
thanks
Santhosh GHi,
For a better troubleshooting, I suggest to do as follows:
1. Please try to update the Location column's schema by following the steps below.
1) Go to Site Settings -> "Site Columns"
2) Click on "Location", after the page is opened. Don't modify any settings, click "OK" to forcibly update the field's schema.
2. Re-edit the document information panel template to see if the issue still occurs.
Please go to the Library setting > click the corresponding content type(need to enable managed of content types in Advanced settings) > click Document Information Panel settings.
3. Here are some similar links about your issue, please take some time to look at them:
http://social.msdn.microsoft.com/Forums/en-US/sharepointcustomizationlegacy/thread/243b4852-3f17-4a3a-b6d7-187d65a5f088/
http://blogs.msdn.com/b/raresm/archive/2010/03/30/document-information-panel-cannot-open-the-form.aspx
https://joranmarkx.wordpress.com/2012/02/10/sharepoint-document-information-panel-cannot-create-a-new-blank-form/
If the issue still occurs, please check if the command below can help(change the site URL and the library name in the code):
Apply-Fix -siteUrl "http://your site URL "
function Apply-Fix($siteUrl)
clear
Add-PSSnapin "Microsoft.SharePoint.Powershell" -ErrorAction SilentlyContinue # -EA 0
[Environment]::CurrentDirectory=(Get-Location -PSProvider FileSystem).ProviderPath
foreach ($spwTarget in (Get-SPSite $siteUrl).RootWeb.Webs) {
Write-Host "Checking Web: " $spwTarget.Url
$list = $spwTarget.Lists["your library name"]
$fields = $list.fields
foreach($field in $fields)
if($field.SourceId -eq '{$ListId:your library name;}')
$schemaxml = $field.SchemaXML
$schemaxmldata = [xml]$schemaxml
$schemaxmldata.Field.SetAttribute("SourceID", $list.ID)
$schemaxml = $schemaxmldata.get_InnerXml()
$field.SchemaXML = $schemaxml
$field.Update()
Write-Host "Fixed" $field.Title "field in the library"
Write-Host "Done."
More information:
SharePoint 2010: Creating a Custom Content Type using Visual Studio
http://www.codeproject.com/Articles/410880/SharePoint-Creating-a-Custom-Content-Type-usi
Thanks,
Dennis Guo
TechNet Community Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected].
Dennis Guo
TechNet Community Support -
The Document Information Panel Was unable to load. Please Help
Hello all,
I just recently created my own custom Document Panel in InfoPath. I uploaded it into a custom content type. I applied this to a document library and it is the standard document panel for creating a new document within that document library. When I click
"New document" I get this error..
The Document Information Panel was unable to load. THe document will continue to open. For more information, contact your system administrator.
Details:
Document Information Panel cannot open a new form.
The form cannot be opened. To fix this problem, contact the form designer.
Form template: http://Mysite/_cts/DIPTestContentType/Myfirstform.xsn
The SOAP response indicates that an error occurred on the server:
Exception of type 'Microsoft.SharePoint.SoapServer.SoapServerException' was thrown.
<detail><errorstring xmlns="http://schemas.microsoft.com/sharepoint/soap/">No item exists at http://Mysite/My DIP Test.docx. It may have been deleted or renamed by another user.</errorstring><errorcode xmlns="(html
for the error code..had to delete it because my body text cannot contain images or links until my account is verified but it is a link to Microsoft support)
...It appears that it is not locating the custom Document Panel.
Could anyone point me in the right direction?
ThanksHi Alex,
According to your description, my understanding is that the error occurred when opening a document from SharePoint.
Is this document information panel customized?
I recommend to re-edit the document information panel template to see if the issue still occurs.
Please go to the Library setting > click the corresponding content type(need to enable managed of content types in Advanced settings) > click Document Information Panel settings.
If the issue still occurs, please check if the command below can help(change the site URL and the library name in the code):
Apply-Fix -siteUrl "http://your site URL "
function Apply-Fix($siteUrl)
clear
Add-PSSnapin "Microsoft.SharePoint.Powershell" -ErrorAction SilentlyContinue # -EA 0
[Environment]::CurrentDirectory=(Get-Location -PSProvider FileSystem).ProviderPath
foreach ($spwTarget in (Get-SPSite $siteUrl).RootWeb.Webs) {
Write-Host "Checking Web: " $spwTarget.Url
$list = $spwTarget.Lists["your library name"]
$fields = $list.fields
foreach($field in $fields)
if($field.SourceId -eq '{$ListId:your library name;}')
$schemaxml = $field.SchemaXML
$schemaxmldata = [xml]$schemaxml
$schemaxmldata.Field.SetAttribute("SourceID", $list.ID)
$schemaxml = $schemaxmldata.get_InnerXml()
$field.SchemaXML = $schemaxml
$field.Update()
Write-Host "Fixed" $field.Title "field in the library"
Write-Host "Done."
Best regards.
Thanks
Victoria Xia
TechNet Community Support -
Catastrophic failure -- The Document Information Panel was unable to load
I have a content type that has a document template and a custom document information panel associstaed with it. For most users, these work without issues.
Some users are reporting, however, that they receive the following series of messages when trying to create a new document from the content type:
You are currently working offline.
Here, the user can choose either Try to Connect or Stay Offline.
If the user clicks Try to Connect, the following error message is displayed:
Clicking OK results in the document loading. The DIP loads, but two fields that pull values from a SharePoint list are blank.
Again, this happens for only a handful of users, so it seems like it's an issue with either their local PC or their connection to SharePoint.
So far, I have tried the following:
Repair Office 2010 installation
Removed all locally cached versions of both the document template (.dotx) and the custom DIP (.xsn)
Verified user permissions for the SharePoint site and the SharePoint lookup list
Based on some other posts I've seen, checked to make sure that InfoPath is installed and that IPEDINTL.DLL
is present at
C:\Program Files\Microsoft Office\Office14\1033Hi,
According to your post, my understanding is that the Document Information Panel was unable to load.
I recommend to go to the
Document Type Advanced Settings, click Edit template, go to
File, click on Inspect, click on Remove All behind
Custom XML Data.
Here is a similar blog for your reference:
Document Information Panel | Joran Markx
If your list contains lookup columns, you can refer to:
SharePoint:
Document Information Panel fails to load when office documents are opened in a library that contains lookup columns
Document Information Panel cannot open the form
Thanks,
Linda Li
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Linda Li
TechNet Community Support -
Can anyone help me with syncing my devices?
I'm on a PC that I had to recover, but forgot to save my iTunes data for post recovery.
Now I get the following message, "iTunes was unable to load data class information from Sync Services..."
Thanks!Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
Cheers, Tom -
Hey, when I connect either my ipod or ipad to itunes I get the prompt 'itunes was unable to load data class information from sync services. Reconnect or try again later. Can anyone help me with syncing my devices?? Thanks in advance
I am having the same issue, anyone else ?
-
We are using SharePoint 2010 and Excel 2010. In SharePoint, we have created a custom content type that uses an Excel workbook template along with a Document Information Panel (DIP -- an InfoPath form) that always displays when a workbook of this custom
content type is opened. That's all working fine. However, if one of those Workbooks is open with the DIP displayed and the user opens another Excel workbook, a DIP displays for the 2nd workbook even if it's just a regular workbook,
i.e. not one of the custom content type. If the user closes one of the DIPs, both close. And if the user displays one of the DIPs again, both display.
Is there any way to separate out the DIP display for specific workbooks during the same Excel instance so that it shows in one but not in the other? Or is this just something we have to live with (and train our users on)?
Thanks in advance. Carol.Whether the DIP shows or not is a client side toggle, not something tied to an individual workbook. So if you are using the same client instance then the DIP will display or hide based on what you did in the other workbook. YOu might be able
to create a macro that would display or hide it, but that's a lot of work for little advantage. I would train the users and live with it.
Paul Stork SharePoint Server MVP
Principal Architect: Blue Chip Consulting Group
Blog: http://dontpapanic.com/blog
Twitter: Follow @pstork
Please remember to mark your question as "answered" if this solves your problem. -
Has anybody received this message when trying to sync? - itunes was unable to load data class information from sync services. All purchased apps were lost. Do you know how to recover them?
Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
Cheers, Tom -
cant sink icloud & outlook 2010
That's part of my problem - I was getting the error message when I tried to click on iCloud in the Calendar portion of Outlook 2010. I don't know where it was generated (iCloud, iTunes, or as an add-in to Outlook).
After my original post I tried restoring my computer to a date when I knew this worked, the restoration worked, and I can access my calendar. So that problem resolved itself.
I do have another question, but I'll post it separately. Thanks for your response. -
Any suggestions?
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591 -
Error message iTunes was unable to load data class information from Sync Services
I purchased some songs to download to my ipod and keep getting the following message: iTunes was unable to load data class information from Sync Services.
The songs have transferred okay to my ipad and iphone with no issue.
ipod has sw update 6.1.6.
Have tried the various suggestions regarding this issue on the site, but without success.
Are there any other suggestions?
I am using Windows 7.
I see from a google search that this is a common problem so why hasn't it been rectified in bug fixes?Hello Human1234,
Thanks for using Apple Support Communities.
To troubleshoot Sync Services with Outlook and iTunes, please follow the troubleshooting in the article below.
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
http://support.apple.com/kb/TS2776
Take care,
Alex H. -
Office 2013 applications crash with Document Information Panel open
I am using Office Professional Plus 2013 to work with documents that reside in SharePoint 2010 document libraries.
The content type(s) in that SharePoint site collection are set to automatically show the Document Information Panel when opened in Office applications. By opening any of these documents in their desktop app (via browser or Skydrive Pro), I am able
to check-out and edit content; but the check-in step always crashes the application, giving a pop-up error: "An unknown errors has caused <office program> to stop working."
By choosing to NOT automatically show the Doc Info Panel for these SharePoint documents, Office 2013 programs can handle everything just fine (editing, versioning, etc.).
If I don't auto-show the Doc Info Panel, but then manually open the panel once I get inside the program, this crashes the program in the same way as before.
If I save a local copy of a document and show the Doc Info Panel in any way (auto or manual), Office 2013 crashes.
I couldn't find any postings on this error and I don't see this incompatibility listed in the
Office 2013 known issues article and was wondering if anyone has had a similar experience?I am having the exact same issue. I have created a Custom Site Column which is defined as a CHOICE. I do not want to put in a Default so left it blanl but field must be populated. I then put this into a Document Library Content Type.
With documents that are already been uploaded and in the Library when I pull up in Office Web Apps, I can make changes to the document but when I try to save it crashes. Also, when I pull up document and say edit in Office Web Apps there is no
way to change information in the Document Information Panel since this does not appear. (I forgot to mention that I required DIF to display in Content Type also).
This only happens on blank column fields when trying to save. If I do a Quick EDIT of the list and change my blank Choice columns to something(I created as radio buttons) and then go through the process it works OK and will save. Not sure
if this pertains to your issue but, I just prepopulate all columns with what the should be, when a brand new document from word, excel etc is created it is created from the Desktop version of Word Excel and when IT saves to SharePoint, I get
a message to choose information to put into properties before it actually saves.
Hope this helps a little. -
When we install CU KB2837583 for Office 2010 Professional Plus I get an error on the document information panel in Word while saving the document to SharePoint 2010.
The error shows a red border around the multiple lines field "Adres" saying that the field contains errors.
We had this issue before with CU
KB2760758, this was a bug and Microsoft has fixed this with Service Pack 2. Now we have the same issue again with this cumulative update.
Microsoft knows this bug and
is working on a solution?Hi,
As the error message, please try the workaround:
Uninstall the KB2826026 update patch.
Quote from:
http://social.technet.microsoft.com/Forums/en-US/b867398d-93fb-4015-82ee-e00f75a671d4/sharepoint-ms-word-document-only-specific-pattern-allowed-only-data-in-the-following-pattern-is?forum=officeitproprevious
Regards,
George Zhao
TechNet Community Support
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