Error: This application required an Xtra (ActiveX...) that either does not exist or failed

Hi All,
im having trouble few days now , i hope someone can give me a lead here.
i have a director mx file written in arabic, i open it in Director 11.5, the file behave strangely, very slow publishing process, very slow access to the xtra list.
after publishing (shockwave and html), i open the html, the preloaded start to run but i can see its not reaching 100%, after a while i get the error massage:
"This application required an Xtra (ActiveX...) that either does not exist or failed..." and firebox or IE crashes.
In the movie extra list (Modify menu) i can see all extras, and all have "download if needed", but in ActiveX the "download if needed" grays out. i have no idea why
things i try with no success:
uninstall and reinstall shockwave player
check the same file in another machine
exclude and include xtras in Publish Settings > Files
add activex.x32 from other places
Hope for good news
Win Xp sp3
Thanks
Shay

In the movie extra list (Modify menu) i can see all extras, and all have "download if needed", but in ActiveX the "download if needed" grays out. i have no idea why
Because AX controls aren't SW-safe. You will have to redesign your file to remove the ActiveX control if you want it to run in a browser.

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