Error: Unable to interpret / as a number

We have an R/3 Infoset that is used as a source for some Crystal Report queries -- basically it is pulling some revenue recognition data from GLPCA and pairing it with supporting tables such as billing documents, orders, customer, material, etc.  This has been available in Production for a few months, but recently a user has started encountering the following messages at runtime:
Crystal Reports
Failed to retrieve data from the database.
Database Connector Error: 'Unable to interpret / as a number.'
Database Connector Error: 'RFC_INVALID_HANDLE'
So we were able to even track down the error to one specific billing document and can recreate the error when selecting only the one document number.  The report errors whenever it pulls that data and if a certain amount field is brought in to the listing.  Looking at the underlying data through an SQL query, we don't see a problem with the data and have been unable to figure out why only certain records are causing this short dump.  The abend info in ST22 shows it is related to a CONVT_NO_NUMBER runtime error in ABAP program /CRYSTAL/SAPLFLAT - procedure /CRYSTAL/BUILD_STRING.  Looking through the details did not uncover much information that would point to the problem.
Has anyone encountered this type of problem with Crystal integration to SAP data? Any suggestions on troubleshooting or identifying the problem would be appreciated.

Hi,
would suggest you open a case with support and provide the details on the steps so that the support folks can directly look at your system.
thanks
Ingo

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