Error when Combining Files (Acrobat XI & Office 2010)

I have a user who is getting an error every time she tries to combine files on her computer.
Pdfs will combine just fine.
Pdf + MS Office file types fail.
Combining two MS Office file types fail.
A side issue, maybe related, is that the Acrobat tab in her office applications errors when she attempts to "Create PDF".
I've uninstalled / reinstalled, and rebooted.
System is Win 7 running Office 2010 w/ Acrobat XI.
Any help would be greatly appreciated.
Thanks!

I get this error.
The user is logged in as an admin of their machine and I haven't set any restrictions that should cause this.

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    Bonus tip: Win7 Win8 Math Equation Input Panel / Math input Panel
    http://www.lytebyte.com/2009/07/24/guide-to-math-input-panel-in-windows-7/
    http://www.7tutorials.com/windows-7s-tablet-input-panel-text-entry-and-handwriting-recognition
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    Click the Rebuild button in the left-hand side      
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    XML Maker V1.1 is free. It will allow you to open the document.xml file and edit it. It also marks errors and warnings. 
    I just didn’t have much luck working with it.
    A poster used XML Maker V2.1 (US$125, 30day free trial, enough for average person to fix a file)
    Notepad ++ is a good, free editor for this type of task
    Make a copy of the file
    Rename the copy from DOCX to ZIP
    Open … .ZIP/word/document.xml in notepad
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    Open an XML validator, ie this site on the internet:
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    Date & Time: 20100319133139                                                                               
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    Call of function module "SPDA_DISASSEMBLE_QUEUE" by RFC succeeded                                                           
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    Date & Time: 20100319133139                                                                               
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    Note 2050
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    Niraj

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