Error when roll-out Lync 2013 (Japanese)

Hi all,
i have currently encountered a strange issue.
Our company has deployed lync server 2013 and i need to upgrade our client from OCS 2007 R2 to Lync 2013.
We use SCCM 2007 to perform this task.
i have already created packages for Lync 2013 Chinese and English without any issue.
But when i do the same for Japanese version (x86). The package will report success but the installation actually failed.
when i checked the log, i got this error:
 Error: MsiBeginTransaction failed. MsiBeginTransaction ErrorCode: 1601(0x641).
So i tried to install the same package on the same computer LOCALLY, and it worked.
i only get this error when push it from SCCM.
i also tried to redownload the installer from Volume License Center, and created a seperate SCCM package, but still got the same error.
Have anyone else experienced this? Is there anywhere else i can download another version of JPN Lync2013?
Or how do i simply resolve this?

Verify that you deploy Japanese package on SCCM Language.
Also, you need to ask this question on SCCM Forum
http://social.technet.microsoft.com/Forums/en-US/home?category=systemcenter2012configurationmanager
Please remember, if you see a post that helped you please click (Vote As Helpful" and if it answered your question, please click (Mark As Answer).

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    #######  module=UccApi flavor=fre version=15.0.4615.1000 ######
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    High Definition Audio)]>
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    09/30/2014|09:25:49.893 1C94:728 INFO  :: CUccMediaDeviceManager::InitializeVolumeForDevice: Volume was not found for the new deviceid = Speakers (SoundMAX Integrated Digital High Definition Audio) in registry, initialized default volume to 26214
    09/30/2014|09:25:49.893 1C94:728 INFO  :: Function: CUccMediaDeviceManager::GetBoolProperty
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    09/30/2014|09:25:49.893 1C94:728 INFO  :: Function: CUccMediaDeviceManager::GetBoolProperty
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    09/30/2014|09:25:49.893 1C94:728 INFO  :: Function: CUccMediaDeviceManager::GetBoolProperty
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    09/30/2014|09:25:49.893 1C94:728 INFO  :: Function: CUccMediaDeviceManager::GetBoolProperty
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    09/30/2014|09:25:49.893 1C94:728 INFO  :: Function: CUccMediaDeviceManager::GetBoolProperty
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        <Info><![CDATA[Starting bootstrap task: baseUrl=, pinBased=0, forceDownloadRootCert=0, deviceId=F5331D57-7E19-5E17-80BC-05A4E02348F2, credType=0, cert=0000000000000000]]></Info>
        <Info><![CDATA[Changed CBootstrapper status [10000] -> [10000]]]></Info>
        <Info><![CDATA[Bootstrap task completed with hr=0x0]]></Info>
        <Info><![CDATA[Changed CBootstrapper status [10000] -> [10006]]]></Info>
        <Lync-autodiscovery>
          <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:LAD]]></Info>
          <Info><![CDATA[Discovery request sent to URL http://[email protected], txn (000000000A9B8BD0), task(000000000E1B56E0)]]></Info>
          <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:LAD]]></Info>
          <Info><![CDATA[Discovery request sent to URL https://[email protected], txn (000000000A9B8C10), task(000000000E1B5A60)]]></Info>
          <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:LAD]]></Info>
          <Info><![CDATA[Discovery request sent to URL https://[email protected], txn (000000000A9B8BF0), task(000000000E1B5C20)]]></Info>
          <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:LAD]]></Info>
          <Info><![CDATA[Discovery request sent to URL http://[email protected], txn (000000000A9B8C30), task(000000000E1B5DE0)]]></Info>
          <Info><![CDATA[
    Starting LogonSession...
       Local interfaces: count=1, allExternal=0, someInternal=0, backend=0
       Using loaded endpoint config
    InitialEndpointConfig calculated...
       networksAvailable=1
       cacheAvailable=0
       takenFromCache =0
    Doing logon attempt with data:
       currState=10
       [email protected]
       server=<auto-discovered name>, internal
       authModes=0x1000c
       with default Cred
       proxyAuthModes=0x3f
       epFlags=c8
       withAutoRetrials=0
       credsAvailability=valid
       redirectedServersList=
       newState=14
       statusCode=0]]></Info>
          <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
          <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
          <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
          <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
          <Info><![CDATA[task(000000000E1B56E0) is parsing autodiscovery response <?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="Internal"><Root><Link token="Domain" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=mydomain.com"
    /><Link token="User" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=mydomain.com" /><Link token="Self" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root?originalDomain=mydomain.com"
    /><Link token="OAuth" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=mydomain.com" /><Link token="External/XFrame" href="https://lyncweb.mydomain.com/Autodiscover/XFrame/XFrame.html"
    /><Link token="Internal/XFrame" href="https://pollnc003.mydomain.pvt/Autodiscover/XFrame/XFrame.html" /><Link token="XFrame" href="https://lyncweb.mydomain.com/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>]]></Info>
          <Info><![CDATA[task(000000000E1B5DE0) is parsing autodiscovery response <?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="Internal"><Root><Link token="Domain" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=mydomain.com"
    /><Link token="User" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=mydomain.com" /><Link token="Self" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root?originalDomain=mydomain.com"
    /><Link token="OAuth" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=mydomain.com" /><Link token="External/XFrame" href="https://lyncweb.mydomain.com/Autodiscover/XFrame/XFrame.html"
    /><Link token="Internal/XFrame" href="https://pollnc003.mydomain.pvt/Autodiscover/XFrame/XFrame.html" /><Link token="XFrame" href="https://lyncweb.mydomain.com/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>]]></Info>
          <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
          <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
          <Info><![CDATA[task(000000000E1B5C20) is parsing autodiscovery response <?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="Internal"><Root><Link token="Domain" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=mydomain.com"
    /><Link token="User" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=mydomain.com" /><Link token="Self" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root?originalDomain=mydomain.com"
    /><Link token="OAuth" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=mydomain.com" /><Link token="External/XFrame" href="https://lyncweb.mydomain.com/Autodiscover/XFrame/XFrame.html"
    /><Link token="Internal/XFrame" href="https://pollnc003.mydomain.pvt/Autodiscover/XFrame/XFrame.html" /><Link token="XFrame" href="https://lyncweb.mydomain.com/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>]]></Info>
          <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
          <Info><![CDATA[Discovery request sent to URL https://pollnc003.mydomain.pvt/Autodiscover/Aut
    09/30/2014|09:27:10.301 1C94:728 INFO  :: CUccPlatform::WriteStreamToLog:
    09/30/2014|09:27:10.301 1C94:728 INFO  :: odiscoverService.svc/root/[email protected], txn (000000000A9B8BD0), task(000000000E1B56E0)]]></Info>
          <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
          <Info><![CDATA[Discovery request sent to URL https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/[email protected], txn (000000000A9B8C30), task(000000000E1B5DE0)]]></Info>
          <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
          <Info><![CDATA[this request needs authentication, trying webticket from: https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc]]></Info>
          <Get-NewWebTicket>
            <Info><![CDATA[ExecuteWithMetadataInternal, asyncContext=00000000076CB950,
     context: WebRequest context@ :238516128
      MethodType:9
      ExecutionComplete? :0
      Callback@ :00000000076B6088
      AsyncHResult:0
      TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc
      OperationName:http://tempuri.org/:IWebTicketService
    .]]></Info>
            <Info><![CDATA[Executing wws method with no auth auth, asyncContext=00000000076CB950,
     context: WebRequest context@ :237671712
      MethodType:0
      ExecutionComplete? :0
      Callback@ :00000000076FA0C0
      AsyncHResult:0
      TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc/mex
    .]]></Info>
            <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
            <Info><![CDATA[Discovery request sent to URL https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/[email protected], txn (000000000A9B8BD0), task(000000000E1B56E0)]]></Info>
            <Info><![CDATA[this request needs authentication, trying webticket from: https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc]]></Info>
            <Info><![CDATA[Discovery request sent to URL https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/[email protected], txn (000000000A9B8C30), task(000000000E1B5DE0)]]></Info>
            <Info><![CDATA[Discovery request sent to URL https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/[email protected], txn (000000000A9B8BF0), task(000000000E1B5C20)]]></Info>
            <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
            <Info><![CDATA[this request needs authentication, trying webticket from: https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc]]></Info>
            <Info><![CDATA[Discovery request sent to URL https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/[email protected], txn (000000000A9B8BF0), task(000000000E1B5C20)]]></Info>
            <Info><![CDATA[task(000000000E1B5A60) is parsing autodiscovery response <?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="Internal"><Root><Link token="Domain" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=mydomain.com"
    /><Link token="User" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=mydomain.com" /><Link token="Self" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root?originalDomain=mydomain.com"
    /><Link token="OAuth" href="https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=mydomain.com" /><Link token="External/XFrame" href="https://lyncweb.mydomain.com/Autodiscover/XFrame/XFrame.html"
    /><Link token="Internal/XFrame" href="https://pollnc003.mydomain.pvt/Autodiscover/XFrame/XFrame.html" /><Link token="XFrame" href="https://lyncweb.mydomain.com/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>]]></Info>
            <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
            <Info><![CDATA[Discovery request sent to URL https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/[email protected], txn (000000000A9B8C10), task(000000000E1B5A60)]]></Info>
            <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
            <Info><![CDATA[this request needs authentication, trying webticket from: https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc]]></Info>
            <Info><![CDATA[Discovery request sent to URL https://pollnc003.mydomain.pvt/Autodiscover/AutodiscoverService.svc/root/[email protected], txn (000000000A9B8C10), task(000000000E1B5A60)]]></Info>
            <Info><![CDATA[Executing wws method with no auth auth, asyncContext=00000000076CB950,
     context: WebRequest context@ :237671712
      MethodType:0
      ExecutionComplete? :1
      Callback@ :00000000076FA0C0
      AsyncHResult:3d0000
      TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc/mex
    .]]></Info>
            <Info><![CDATA[ExecuteWithMetadataInternal, asyncContext=00000000076CB950,
     context: WebRequest context@ :238516128
      MethodType:9
      ExecutionComplete? :0
      Callback@ :00000000076B6088
      AsyncHResult:3d0000
      TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc
      OperationName:http://tempuri.org/:IWebTicketService
    .]]></Info>
            <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:certificate, userId:LAD]]></Info>
            <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000076CB950,
     context: WebRequest context@ :238516128
      MethodType:4
      ExecutionComplete? :0
      Callback@ :00000000076B6088
      AsyncHResult:3d0000
      TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc
      OperationName:http://tempuri.org/:IWebTicketService
    .]]></Info>
            <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
            <Info><![CDATA[Default Windows credential obtained for context=00000000076CB950.]]></Info>
            <ExecuteWithMetadataInternal>
              <SequenceID>1.1.1.1.1</SequenceID>
              <hr>0x3d0000</hr>
            </ExecuteWithMetadataInternal>
            <ExecuteWithWindowsOrNoAuthInternal>
              <SequenceID>1.1.1.1.2</SequenceID>
              <hr>0x0</hr>
            </ExecuteWithWindowsOrNoAuthInternal>
            <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000076CB950,
     context: WebRequest context@ :238516128
      MethodType:4
      ExecutionComplete? :1
      Callback@ :00000000076B6088
      AsyncHResult:80f10041
      TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc
      OperationName:http://tempuri.org/:IWebTicketService
     Error:
    There was an error communicating with the endpoint at 'https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc'.
    The server returned HTTP status code '401 (0x191)'
    09/30/2014|09:27:10.302 1C94:728 INFO  :: CUccPlatform::WriteStreamToLog:
    09/30/2014|09:27:10.302 1C94:728 INFO  :: with text 'Unauthorized'.
    The requested resource requires user authentication.
    .]]></Info>
            <Info><![CDATA[Logon success state 2 reported by user id=LAD (adjusted=LAD) on CManagedCredential[DEFAULT this=00000000056B47A0]]]></Info>
            <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
            <Info><![CDATA[CLogonCredentialManager::QueryForSpecificCreds() Credential user 0x0000000007404D90 id=15 querying for specific credentials, credSuccess=0, targetName=Microsoft_OC1:[email protected]:specific:LAD:1]]></Info>
            <ExecuteWithWindowsOrNoAuthInternal>
              <SequenceID>1.1.1.1.3</SequenceID>
              <hr>0x3d0000</hr>
            </ExecuteWithWindowsOrNoAuthInternal>
            <Info><![CDATA[Created CManagedCredential[SPECIFIC this=000000000E18A2A0, domain=mydomain, userName=]]]></Info>
            <Info><![CDATA[Adding new managed cred CManagedCredential[SPECIFIC this=000000000E18A2A0, domain=mydomain, userName=]]]></Info>
            <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:OCS]]></Info>
            <Info><![CDATA[
        ACTION : RESUME SIGNIN AFTER NEW CRED
    Doing logon attempt with data:
       currState=20
       [email protected]
       server=<auto-discovered name>, internal
       authModes=0x1000c
       with default Cred
       proxyAuthModes=0x3f
       epFlags=c8
       withAutoRetrials=0
       credsAvailability=valid
       redirectedServersList=
       newState=14
       statusCode=1]]></Info>
            <Info><![CDATA[Specific Windows credential obtained for context=00000000076CB950.]]></Info>
            <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000076CB950,
     context: WebRequest context@ :238516128
      MethodType:4
      ExecutionComplete? :0
      Callback@ :00000000076B6088
      AsyncHResult:3d0000
      TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc
      OperationName:http://tempuri.org/:IWebTicketService
    .]]></Info>
            <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
            <ExecuteWithWindowsOrNoAuthInternal>
              <SequenceID>1.1.1.1.4</SequenceID>
              <hr>0x3d0000</hr>
            </ExecuteWithWindowsOrNoAuthInternal>
            <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000076CB950,
     context: WebRequest context@ :238516128
      MethodType:4
      ExecutionComplete? :1
      Callback@ :00000000076B6088
      AsyncHResult:80f10041
      TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc
      OperationName:http://tempuri.org/:IWebTicketService
     Error:
    There was an error communicating with the endpoint at 'https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc'.
    The server returned HTTP status code '401 (0x191)' with text 'Unauthorized'.
    The requested resource requires user authentication.
    .]]></Info>
            <Info><![CDATA[Logon success state 2 reported by user id=LAD (adjusted=LAD) on CManagedCredential[SPECIFIC this=000000000E18A2A0, domain=mydomain, userName=]]]></Info>
            <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
            <Info><![CDATA[CLogonCredentialManager::QueryForSpecificCreds() Credential user 0x0000000007404D90 id=15 querying for specific credentials, credSuccess=2, targetName=Microsoft_OC1:[email protected]:specific:LAD:1]]></Info>
            <ExecuteWithWindowsOrNoAuthInternal>
              <SequenceID>1.1.1.1.5</SequenceID>
              <hr>0x3d0000</hr>
            </ExecuteWithWindowsOrNoAuthInternal>
            <Info><![CDATA[Created CManagedCredential[SPECIFIC this=000000000E33F360, domain=mydomain, userName=]]]></Info>
            <Info><![CDATA[Adding new managed cred CManagedCredential[SPECIFIC this=000000000E33F360, domain=mydomain, userName=]]]></Info>
            <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:OCS]]></Info>
            <Info><![CDATA[
        ACTION : RESUME SIGNIN AFTER NEW CRED
    Doing logon attempt with data:
       currState=20
       [email protected]
       server=<auto-discovered name>, internal
       authModes=0x1000c
       with default Cred
       proxyAuthModes=0x3f
       epFlags=c8
       withAutoRetrials=0
       credsAvailability=valid
       redirectedServersList=
       newState=14
       statusCode=1]]></Info>
            <Info><![CDATA[Specific Windows credential obtained for context=00000000076CB950.]]></Info>
            <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000076CB950,
     context: WebRequest context@ :238516128
      MethodType:4
      ExecutionComplete? :0
      Callback@ :00000000076B6088
      AsyncHResult:3d0000
      TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc
      OperationName:http://tempuri.org/:IWebTicketService
    .]]></Info>
            <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
            <ExecuteWithWindowsOrNoAuthInternal>
              <SequenceID>1.1.1.1.6</SequenceID>
              <hr>0x3d0000</hr>
            </ExecuteWithWindowsOrNoAuthInternal>
            <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000076CB950,
     context: WebRequest context@ :238516128
      MethodType:4
      ExecutionComplete? :1
      Callback@ :00000000076B6088
      AsyncHResult:80f10041
      TargetUri:https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc
      OperationName:http://tempuri.org/:IWebTicketService
     Error:
    There was an error communicating with the endpoint at 'https://pollnc003.mydomain.pvt/WebTicket/WebTicketService.svc'.
    The server returned HTTP status code '401 (0x191)' with text 'Unauthorized'.
    The requested resource requires user authentication.
    .]]></Info>
            <Info><![CDATA[Logon success state 2 reported by user id=LAD (adjusted=LAD) on CManagedCredential[SPECIFIC this=000000000E18A2A0, domain=mydomain, userName=]]]></Info>
            <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x0000000007404D90 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>
            <Info><![CDATA[CLogonCredentialManager::QueryForSpecificCreds() Credential user 0x0000000007404D90 id=15 querying for specific credentials, credSuccess=2, targetName=Microsoft_OC1:[email protected]:specific:LAD:1]]></Info>
            <ExecuteWithWindowsOrNoAuthInternal>
              <SequenceID>1.1.1.1.7</SequenceID>
              <hr>0x3d0000</hr>
            </ExecuteWithWindowsOrNoAuthInternal>
            <SequenceID>1.1.1.1</SequenceID>
            <hr>0x1</hr>
          </Get-NewWebTicket>
          <SequenceID>1.1.1</SequenceID>
          <hr>0x1</hr>
        </Lync-autodiscovery>
        <SequenceID>1.1</SequenceID>
        <hr>0x1</hr>
      </Login>
    </root>

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    If it were me I would schedule an appointment at the store where you bought it and meet with the Manager of the store in person. Print this post and bring it with you along with your iMac.
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