Error when running a report

Hi,
When I run a report with only the below attribute and measure, I get the below error.
All the others attributes and measures are working fine, except for Stay and Nights.
I think it is a mapping issue in the repository, but could not find so far what the issue is.
Error Codes: OPR4ONWY:U9IM8TAC:OI2DL65P
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 46008] Internal error: File .\Src\SQONExactMatch.cpp, line 4579. (HY000)
SQL Issued: SELECT "Enrollment Group"."Enrollment Group" saw_0, Facts.Stay saw_1 FROM "MEMBERSHIP STAY" ORDER BY saw_0
Thanks and Regards
G.

Hi,
1)Join conditions are missing (make sure all joins and conditions are correctly mapped and calc)
2) Check your repository and connection pool whether the correct repository is running or not.If it is correct then check the connection pool for the data source.
Thanks
Deva

Similar Messages

  • Error when running a report in BPC NW

    I am getting the following error when running a report for my application in BPC NW.
    EVDRE encountered an error retrieving data from the Web Server (retrying in (X) seconds).
    This error comes with this dialog option box to either continue or cancel retrying retrieving data. Retrying doesn't help either.
    Any report I run (on any of my appsets), I get this error. I used the EVDRE function and also tried running a report using the template as the basis. But I get the error either way.
    Does anyone know why this error is occurs or how to debug this issue. I saw some information about this in earlier threads but could  not make much out of it.
    Appreciate any assistance.

    Sanjay,
      This  is a   very  generic  error...Couple  of  places  to  look  for....
    1)Reprocess the application (Modify application + Reassign SQL Index + Process Application)
    2)optimizing the application sometimes helps (Full Optimize + Compress Database + Index defragmentation).
    3)Create a "evdataserver_debug.txt" in user's private publication folder on  server side to populate very detail level logging  and  check  the  log on client side EVDRE_LOG.txt for  further  peek  into  where  things  are getting  messed up.
    if  evdataserver_debug.txt does not  get  populated on BPC 5.x...it  is  an  issue  with  IIS authetication on Application server.
    4)You have to check the event viewer into .NET server and also the BPC logs which can be found into
    BPC\Logging  for  further  details  ..
    Hope  this  helps..
    Edited by: Vishal Mahawadhi on Jun 24, 2009 9:50 AM

  • Error when running crystal report

    i saw the error in log file 'Only TrueType fonts are supported. This is not a TrueType font' and 'Error while running Crystal report'
    Help me to fix this problem.Thanks inadvanced.
    I used some software developed in vb6.It changed some system font when running :D.
    i want to run both that soft   and sap.

    Hi,
    Please refer to the link, [Re: CR XI R2, Crystal Report Viewer Opentype Font not supported|Re: CR XI R2, Crystal Report Viewer Opentype Font not supported].
    What is the version of your crystal report, we will try to apply some service packs.
    Regards,
    Clint

  • Error when running a report writer

    Hi,
    I am getting an error ("Internal error: More than 999 GREP blocks were requested") when running a report writer.
    The error diagnosis is:
    Internal error: More than 999 GREP blocks were requested                                                                               
    Message no. GR 215                                                                               
    Diagnosis                                                                               
    An internal error occurred in the Report Writer.                                                                               
    When running the program, you selected the option to store your results
         permanently.  However, when the selected data was stored in blocks in  
         the GREP file, the maximum number of blocks was exceeded.                                                                               
    System Response                                                                               
    The selection program was terminated.                                                                               
    Procedure                                                                               
    Inform your system administrator.                                                                               
    You may have to increase the block size for the GREP blocks.    
    Anybody knows how to increase the size of GREP blocks?
    Thanks in advance.
    Regards,
    Arun Mohan

    Hello,
    The reason for the error GR215 is that too many data blocks are being
    processed.
    The explanation is one of the following:
    - You have variation activated in the report
    - A large group of objects is being processed and the report output
       fails due to the large data size
    - the selected data is reaching the technical restriction
    Check the SAP note 64537. This note advises you to set the BLOCK SIZE parameter
    in the coding to 500000. However, the maximum value possible is 999999. You may -
    if you already implemented the coding change of SAP note 64537 - raise the parameter
    once more to 999999.
    If the error then still remains the selected/processed data is definitely too much.
    Then check the report definition in comparison to SAP notes 317574 and 387414.
    Regards,
    David

  • Error when running XL reporter

    User encountered following error message when running XL Reporter reports on Excel 2007 running on OS Windows XP.
    "An error occured during the process "Report Initialize"
    Description: (667) MetaInfo.xml not found!
    (Please contact the administrator to fix the repository connection)
    XL Reporter Startup Failed!
    Please advise.
    Regards
    M Auditya

    Hi Auditya,
    Check this link.
    XL Reporter Start Up Failed - "Report Initialize" Description (667)
    Thanks,
    Srujal Patel

  • Jsp Error when running graph reports on 9ias server

    i getting the following message error when running a graph jsp report on my company unix 9ias server:
    org.omg.CORBA.OBJECT_NOT_EXIST: minor code: 0 completed: No
         at com.inprise.vbroker.ProtocolEngine.PortfolioImpl.getConnector(PortfolioImpl.java:79)
         at com.inprise.vbroker.ProtocolEngine.ManagerImpl.getConnector(ManagerImpl.java:147)
         at com.inprise.vbroker.orb.DelegateImpl._bind(DelegateImpl.java:196)
         at com.inprise.vbroker.orb.DelegateImpl.verifyConnection(DelegateImpl.java:365)
         at com.inprise.vbroker.orb.DelegateImpl.is_local(DelegateImpl.java:493)
         at org.omg.CORBA.portable.ObjectImpl._is_local(ObjectImpl.java:356)
         at oracle.reports.engine._EngineReportStub.doneReport(_EngineReportStub.java:36)
         at oracle.reports.definition.RWJspProxy.doneReport(RWJspProxy.java:261)
         at oracle.reports.definition.RWReport.done(RWReport.java:1087)
         at oracle.reports.jsp.ReportTag.release(ReportTag.java:398)
         at oracle.jsp.runtime.OracleJspRuntime.releaseTagHandler0(OracleJspRuntime.java:1109)
         at oracle.jsp.runtime.OracleJspRuntime.extraHandlePCFinally(OracleJspRuntime.java:1213)
         at afpdrep.crystal._flip._flip1._jspService(_flip1.java:687)
         [SRC:/afpdrep/crystal/flip/flip1.jsp]
         at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:56)
         at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:302)
         at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:407)
         at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:330)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:336)
         at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:59)
         at oracle.security.jazn.oc4j.JAZNFilter.doFilter(JAZNFilter.java:283)
         at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:523)
         at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:269)
         at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:735)
         at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:151)
         at com.evermind.util.ThreadPoolThread.run(ThreadPoolThread.java:64)
    Thanks for any help in advance.

    Hi Simon,
    Looking at the exception, it seems the machine is so slow that it could not give enough time for the report engines to start up can also result in this exception.
    Please try the following :
    Increase the callbacktimeout parameter for the report server. In server conf file that increase the callbacktimeout parameter for the report server from 1 minute (60000 milliseconds) to 3 minutes(180000 milliseconds)
    Thanks,
    Vinod.

  • Error when running the report

    hello,
    i am running a report, which has three parameters begin date, end date and dept full name.
    for example when i am running the report with following parameter's works fine they are 01/01/2002, 02/02/2002 and dept name is Animal Control.
    but when i am running the report with the following parameters its giving problem i.e.
    01/01/2002, 02/02/2002 and dept name is Mayor's office its not running the report says command line syntax error rep-0159.
    in the database the dept name is Like Mayor's office.
    i dont know how to convert the apostrophe to a string or what ever, to get the report.
    this is production problem.
    please do help me out.
    thanks.

    Hello!
    I guess you are running your report using rwrun60.exe, probably in batch mode.
    In such cases string parameter with single quote inside of it should be passed in a such way: rwrun60 ... paramname3='Mayor''s office' ...
    In Reports 6.0.8.11.3 it works fine.
    No problems at all if you are calling report from the Forms using run_product built-in and passing prameter list into the report.
    Regards,
    Andrew Velichko
    Brainbench MVP for Oracle Developer 2000
    http://www.brainbench.com

  • Error when running a report on CMC

    Error in File Maintenance Costs by Work Code: Max processing time or Max records limit reached .
    I can run this report through Crystal Reports 9 installed on my desktop and do not have any problems having data returned.  However, when I upload it to the console and try to run it through CMC I get the above error.
    Any suggestions?

    Thank you for your help.  I had to make a change in the CR Processing Server so your answer put me in the right direction. 
    We are using CR Server 2008.
    I had to set the value at 0 for Database Records Read When Previewing or Refreshing (0 for unlimited):
    Thank you again!
    Lisa
    I also had to make a few other changes as well.
    Edited by: Lisa Beggs on Jul 1, 2009 3:59 PM

  • Error when running a report to Excel

    I receive an error when trying to run a report out of FDM in Excel. The report runs fine in PDF form but when running in excel it loses the formatting of the report and I get an error saying "excel found unreadable content". This report runs in all locations within FDM except for one. Has anyone ever come across this error? I am not sure why it would work for all other locations and just come up with an error for one location.

    Did you write that software, COTS package called Medgate?
    If not then ask that company for support. No one here would know how to fix it. They are using the CR RDC report engine.
    Thank you
    Don

  • Error when run crystal report viewer page

    Hi I created form using vb 2008 contains crystalreportviewer and in load sub I wrote the following code to show the report:
    Dim r_select As String
        Dim MyReport As New CrystalDecisions.CrystalReports.Engine.ReportDocument
        Protected Sub Page_Load(ByVal sender As Object, ByVal e As System.EventArgs) Handles Me.Load
            r_select = "Select Innovative_Form.* from Innovative_Form"
            Dim da As OleDbDataAdapter = New OleDbDataAdapter(r_select, System.Configuration.ConfigurationManager.ConnectionStrings("ConnectionString").ToString())
            Dim da33 As New System.Data.DataSet
            da.Fill(da33, "DataTable1")
            MyReport.Load(Server.MapPath("CrystalReport.rpt"))
            MyReport.SetDataSource(da33)
            Me.CrystalReportViewer1.ReportSource = MyReport
            Me.CrystalReportViewer1.DisplayGroupTree = False
            Me.CrystalReportViewer1.DataBind()
            Me.CrystalReportViewer1.ShowFirstPage()
        End Sub
    when run I got the following error
    Server Error in '/Innovation Last Version-10-1-10' Application.
    Object reference not set to an instance of an object.
    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
    Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.
    Source Error:
    Line 34:
    Line 35:
    Line 36:         Dim da As OleDbDataAdapter = New OleDbDataAdapter(r_select, System.Configuration.ConfigurationManager.ConnectionStrings("ConnectionString").ToString())
    Line 37:
    Line 38:
    Source File: C:\Users\kisruser\Desktop\PROJECTS\Innovate Project\Innovation Last Version-10-1-10\Report.aspx.vb    Line: 36
    Stack Trace:
    [NullReferenceException: Object reference not set to an instance of an object.]
       Report.Page_Load(Object sender, EventArgs e) in C:\Users\kisruser\Desktop\PROJECTS\Innovate Project\Innovation Last Version-10-1-10\Report.aspx.vb:36
       System.Web.UI.Control.OnLoad(EventArgs e) +99
       System.Web.UI.Control.LoadRecursive() +50
       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +627
    Version Information: Microsoft .NET Framework Version:2.0.50727.4200; ASP.NET Version:2.0.50727.4016
    SO WHAT IS THE PROBLEM?????

    What version of CR are you using?
    What CR updates are you using?
    See sample apps here:
    https://wiki.sdn.sap.com/wiki/display/BOBJ/CrystalReportsfor.NETSDK+Samples
    in particular check out vbnet_win_pass_dataset_main_sub.zip
    The [Crystal Reports for Visual Studio 2005 Walkthroughs|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/2081b4d9-6864-2b10-f49d-918baefc7a23] will also be good to look at.
    Ludek
    Follow us on Twitter
    http://twitter.com/SAPCRNetSup

  • Authorization error when running a report from the portal

    Hello,
    I am trying to run a certain report under a certain user in the portal.
    If I run this report with this user from the BW it is working but if I run it from the portal with this user it doesn't. The error I receive in the portal is this:
    ABEND: Program error in class SAPMSSY1 method : UNCAUGHT_EXCEPTION
    ABEND: Errors while reading InfoProvider data
    ABEND: Error in BW:
    ABEND: You do not have authorization for the data transfer process
    Which other authorizations the user needs?

    Hey Roy,
    Check with the User Portal Roles and all Authorization Objects in BW.
    when we talking about Portal from BW - Is is URL portal or RFC Portal?
    Thanks,
    CP

  • Error when running a  report on the E Busniess Suit

    hi
    i have succesfully installed the oracle e-busniess suit 11i but when i submit a request to run a report it gave me error and when i view the log file i says install printer.

    Most of the reports are configured to print output to a printer. Please see the link below to configure a printer:
    http://becomeappsdba.blogspot.com/2006/09/configuring-printer-in-oracle_28.html
    Operating system specific instructions may vary but you will have an idea what to do.

  • Rep-52005 error when running a report from form with parameter form

    I am trying to run a report from a web deployed form and this report has a parameter form. I am getting a Rep-52005: The specified key report does not exist in key map file.
    I am using Oracle Forms/Reports 10.1.2.0.2. My code is below. The first part works fine where I run a report with no parameter form, but the second part when I have a parameter form gets the about error.
    PROCEDURE call_report (
    p_report_name VARCHAR2,
    p_reportobj_name VARCHAR2 DEFAULT NULL,
    p_parameter_list paramlist DEFAULT NULL,
    p_parameter_string VARCHAR2 DEFAULT NULL
    IS
    repid report_object;
    v_rep VARCHAR2 (100);
    rep_status VARCHAR2 (100);
    v_report_url VARCHAR2 (240);
    v_interface VARCHAR2 (50);
    v_report_parameter VARCHAR2 (1);
    vc_user_name VARCHAR2 (100);
    vc_user_password VARCHAR2 (100);
    vc_user_connect VARCHAR2 (100);
    vc_connect VARCHAR2 (300);
    v_reportserv VARCHAR2 (30);
    v_job_number number;
    BEGIN
    /* Get the database to run the report against and
    find out if the report has any parameters */
    SELECT report_parameter_flag
    INTO v_report_parameter
    FROM program_list
    WHERE program_type = 'REPORTS'
    AND UPPER (screen_id) = UPPER (p_report_name);
    vc_user_name := get_application_property (username);
    vc_user_password := get_application_property (password);
    vc_user_connect := get_application_property (connect_string);
    v_reportserv := 'rep_xxxx_ias10g_home';
    v_report_url := 'http://xxxx.state.il.us';
    v_job_number := length(v_reportserv) +2;
    vc_connect :=
    vc_user_name
    || '/'
    || vc_user_password
    || '@'
    || vc_user_connect;
    v_interface := get_application_property (user_interface);
    IF ( v_interface = 'WEB'
    AND v_report_parameter = 'N'
    THEN
    repid := find_report_object(p_reportobj_name);
    set_report_object_property (repid, report_comm_mode, synchronous);
    set_report_object_property (repid, report_destype, cache);
    set_report_object_property (repid, report_desformat, 'pdf');
    -- v_reportserv := get_report_object_property (repid,report_server);
    set_report_object_property (repid, report_server, v_reportserv);
    set_report_object_property (repid, report_other, p_parameter_string);
    v_rep := run_report_object (repid);
    rep_status := report_object_status (v_rep);
    IF rep_status = 'FINISHED'
    THEN
    web.show_document (
    v_report_url
    || '/reports/rwservlet/getjobid='
    || substr(v_rep,v_job_number)
    || '?server='
    || v_reportserv
    ,'_blank'
    ELSE
    message ( rep_status
    || 'Report output aborted');
    END IF;
    ELSIF ( v_interface = 'WEB'
    AND v_report_parameter = 'Y'
    THEN
    repid := find_report_object (p_reportobj_name);
    set_report_object_property (repid, report_comm_mode, synchronous);
    set_report_object_property (repid, report_destype, cache);
    set_report_object_property (repid, report_desformat, 'pdf');
    set_report_object_property (repid, report_server, v_reportserv);
    set_report_object_property (
    repid,
    report_other,
    'paramform=yes P_USER_CONNECT='
    || vc_connect
    || ' P_SERVERNAME='
    || v_reportserv
    || ' P_ACTION='
    || v_report_url
    || '/reports/rwservlet'
    v_rep := run_report_object (repid);
    rep_status := report_object_status (v_rep);
    IF rep_status = 'FINISHED'
    THEN
    web.show_document (
    v_report_url
    || '/reports/rwservlet/getjobid='
    || substr(v_rep,v_job_number)
    || '?server='
    || v_reportserv
    ,'_blank'
    ELSE
    message ( rep_status
    || 'Report output aborted');
    END IF;
    ELSE
    run_product (
    reports,
    p_report_name,
    synchronous,
    runtime,
    filesystem,
    p_parameter_list,
    NULL
    END IF;
    EXCEPTION
    WHEN OTHERS
    THEN
    message (SQLERRM);
    END;
    My parameter form comes up and I enter the necessary information and hit submit query button. Then I get the Rep-52005: The specified key report does not exist in key map file.
    Any help will be greatly appreciated!!
    Shellie Bricker

    Your code seems to be implementing metalink note 139546.1 - Using Reports parameter forms with RUN_REPORT_OBJECT on the web.
    For what I can see, the P_ACTION parameter should end in ?...
    i.e.
    P_ACTION=http://<hostname.domain:port>/reports/rwservlet?'
    set_report_object_property (
    repid,
    report_other,
    'paramform=yes P_USER_CONNECT='
    || vc_connect
    || ' P_SERVERNAME='
    || v_reportserv
    || ' P_ACTION='
    || v_report_url
    || '/reports/rwservlet?'
    );If this does not fix your problem, then to troubleshoot further you would have to post the code in your Before Parameter Form trigger of your report.
    Hope this helps,
    UPDATE:
    If the above does not fix your problem, my guess is that report name is not being generated in the hidden runtime values build by the code in the Before Parameter Form trigger.
    i.e.
    http://localhost:8889/reports/rwservlet?report=&destype=cache&desformat=PDF
    The above code will throw error REP-52005: The specified key report does not exist in key map file.
    Edited by: Rodolfo Ferrari on Jul 8, 2009 9:43 PM

  • XML errors when running specific reports in SCCM 2012, using SQL Server 2008 R2 Reporting Services

    I've posted this to the SCCM 2012 forum and only received one response so far that states that this is a known issue that has been discussed before and isn't easy to fix;  I was not given any actual solution either.  Since this involves SSRS I
    thought I would try my luck here as well.  
    I'm having almost exactly the same problem as is referenced in this article:  http://social.msdn.microsoft.com/Forums/uk/sqlreportingservices/thread/587a3319-bc54-4d30-bb3f-bb90a0c6ec50.  When
    I try to run either of these reports (Computers with specific software registered in Add Remove Programs; Count of instances of specific software registered with Add or Remove Programs) I receive the XML error shown in the attached screenshot.  I'm fairly
    sure the problem is the same as the other admin was experiencing and I just need to remove the unprintable characters (of the application name) from the dbo.v_Add_Remove_Program column.    
    The error references 0xFFFF but I could not find what that exactly translates too, other than it appears to be at the end of the spectrum for Unicode characters.  I used the following sql query to search for the 0xFFFF entry, but no results were found:
    use CM_UV2
    Select distinct
     CHARINDEX(cast(0xFFFF as varchar(1)),DisplayName0),
     DisplayName0
    from
     dbo.v_Add_Remove_Programs
    Where
     CHARINDEX(cast(0xFFFF as varchar(1)),DisplayName0) > 0
    When I used the original hex value of 0x28 I get plenty of results returned with "(" in them so the query seems sound.  One of the articles I was searching mentioned running the query manually using the Management Studio and looking for strange characters
    there but I'm not sure how to do that. 
    Basically I just need help finding the offending character and removing it.  I also need to be able to replicate this for other strings as this looks like an error that will reoccur whenever any new software appears that has weird encoding in the title. 
    Thank you in advance for any help given.
    Über Random

    Hi Uber,
    This is a known issue that error occurs when running report "Count of instances of specific software registered with Add or Remove Programs" due to non-printable characters for XML. Based on internal research, the hotfix for this issue will be
    included in the System Center 2012 Configuration Manager Service Pack 1.
    As a workaround, you can remove the nonprintable character populated into the report parameter by referring to the following KB article:
    http://support.microsoft.com/KB/914159
    Hope this helps.
    Regards,
    Mike Yin
    Mike Yin
    TechNet Community Support

  • Receiving Error when running Crystal reports with Images in WebSphere 6.1

    I am designing a report with a sub report that displays images via (BLOBS). The images are between 10-20 kb in size and there could be up to 200 images in the report.
    There are no problems when I run the report using Java 1.5 with Tomcat 5.5 server and JDBC connection (using ojdbc14.jar) to an Oracle 10g database.
    It seems that if I attempt to run the same report on a WebSphere 6.1 environment, the below error is encountered (stack trace is below)
    I am using Crystal 2008 (ver 12.0.0.683).
    Based on the stack trace, I think it is either an IBM JDK  javax.* package compatibility issue or the current version of Crystal reports (no service packs installed - current client environment) has a known issue with Websphere.
    I searched the forums for any similiar issues but could not find one.
    Could installing Service pack 3 solve this issue or is there another possibility?  
    Any assistance would be greatly appreciated.
    Thank you.
    Tony. 
    Stack Trace follows  (Needed to trim due to size, trying to keep unique messges) *******
    ERROR [pool-14-thread-1] c.u.p.e.g.c.GenerateCrystalReport [GenerateCrystalReport.java : 211] Generate Report: Template =
    pusehk08\evm$\EVM REPORTS 5.7.2010\Staging\TEARDOWN_COM.rpt, ReportSDKException caught: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
    com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
    at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.if(SourceFile:237) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(SourceFile:147) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(SourceFile:128) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(SourceFile:111) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.utc.pw.evm2.generatereports.crystalreports.GenerateCrystalReport.generateReport(GenerateCrystalReport.java:152) [classes/:na]
    at com.utc.pw.evm2.generatereports.ReportThread.run(ReportThread.java:144) [classes/:na]
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:678) [na:1.5.0]
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:703) [na:1.5.0]
    at java.lang.Thread.run(Thread.java:811) [na:1.5.0]
    Caused by: java.lang.VerifyError: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
    at com.crystaldecisions.reports.common.image.ImageUtils.a(SourceFile:901) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.reports.common.image.ImageUtils.if(SourceFile:873) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.reports.common.JavaImage.do(SourceFile:183) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.reports.common.CrystalImage.createImage(SourceFile:50) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.reports.formatter.formatter.objectformatter.FormattedBlobFieldObject.if(SourceFile:103) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.reports.formatter.formatter.objectformatter.FormattedBlobFieldObject.<init>(SourceFile:57) [CrystalReportsRuntime.jar:12.2.207.916]
    [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.reports.formatter.formatter.paginator.PageFormatter.formatPage(SourceFile:236) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.reports.formatter.export2.a.a(SourceFile:96) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.reports.formatter.export2.a.a(SourceFile:247) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.reports.formatter.export2.ExportSupervisorEx.if(SourceFile:642) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.reports.formatter.export2.ExportSupervisorEx.a(SourceFile:586) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.businessobjects.reports.sdk.requesthandler.ReportViewingRequestHandler.a(SourceFile:636) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.businessobjects.reports.sdk.requesthandler.ReportViewingRequestHandler.int(SourceFile:672) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.businessobjects.reports.sdk.JRCCommunicationAdapter.do(SourceFile:1944) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.businessobjects.reports.sdk.JRCCommunicationAdapter.if(SourceFile:661) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:167) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.a(SourceFile:529) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.call(SourceFile:527) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.reports.common.ThreadGuard.syncExecute(SourceFile:102) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.businessobjects.reports.sdk.JRCCommunicationAdapter.for(SourceFile:525) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.businessobjects.reports.sdk.JRCCommunicationAdapter.int(SourceFile:424) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(SourceFile:352) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.businessobjects.sdk.erom.jrc.a.a(SourceFile:54) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.businessobjects.sdk.erom.jrc.a.execute(SourceFile:67) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.proxy.remoteagent.RemoteAgent$a.execute(SourceFile:716) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.proxy.remoteagent.CommunicationChannel.a(SourceFile:125) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(SourceFile:537) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.sdk.occa.report.application.ds.a(SourceFile:186) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(SourceFile:1558) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(SourceFile:337) [CrystalReportsRuntime.jar:12.2.207.916]
    at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.if(SourceFile:223) [CrystalReportsRuntime.jar:12.2.207.916]
    ... 8 common frames omitted
    2010-07-20 15:57:11,147 ERROR [pool-14-thread-1] c.u.p.e.g.ReportThread [ReportThread.java : 233] Attempt to generate report TEARDOWN using
    pusehk08\evm$\EVM REPORTS 5.7.2010\Staging\TEARDOWN_COM.rpt for E733570-01 failed: Generate Report: Template =
    pusehk08\evm$\EVM REPORTS 5.7.2010\Staging\TEARDOWN_COM.rpt, ReportSDKException caught: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;, REPORTSDKEXCEPTION
    2010-07-20 15:57:11,147 ERROR [pool-14-thread-1] c.u.p.e.g.ReportThread [ReportThread.java : 238] Exception was caught trying to build report:
    com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
    Edited by: Liro9999 on Jul 21, 2010 1:55 PM

    Thank you for your reply.
    The answer to your question concerning if Websphere is a clean install is no.  The client has other applications running on that server.  We do not have access to that server other than the log files and I requested information as to what other applications are on the server.
    We did try adding a known working version of the IIOMetadata class in the ear file and deploying it in the hopes that  class will be loaded before using any other version.  Unfortunately, we receive the posted errors.  Which may mean that a different version of the class has already been loaded in memory and that is the one being accessed.  A request would have to be made to the client for a shutdown and restart of Websphere in determining if that may be the case.  Since there are other applications running, coordination and communication to the other application owner will need to be done first.
    Any additional ideas will be appreciated.
    Thank you.
    Tony.

Maybe you are looking for