Error when running the report

hello,
i am running a report, which has three parameters begin date, end date and dept full name.
for example when i am running the report with following parameter's works fine they are 01/01/2002, 02/02/2002 and dept name is Animal Control.
but when i am running the report with the following parameters its giving problem i.e.
01/01/2002, 02/02/2002 and dept name is Mayor's office its not running the report says command line syntax error rep-0159.
in the database the dept name is Like Mayor's office.
i dont know how to convert the apostrophe to a string or what ever, to get the report.
this is production problem.
please do help me out.
thanks.

Hello!
I guess you are running your report using rwrun60.exe, probably in batch mode.
In such cases string parameter with single quote inside of it should be passed in a such way: rwrun60 ... paramname3='Mayor''s office' ...
In Reports 6.0.8.11.3 it works fine.
No problems at all if you are calling report from the Forms using run_product built-in and passing prameter list into the report.
Regards,
Andrew Velichko
Brainbench MVP for Oracle Developer 2000
http://www.brainbench.com

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Error when running the reports?

Hi ALL
I instl business content reports for my client req, but now some repots are working and some reports gives
error below,
The requested query 0CSAL_C07/0CSAL_C07_Q0101 does not exist on the current server
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i can not able to run the reports , did any body face this error plz help me

Are you running OBIEE on Windows? Your UNC path is probably set on the instanceconfig.xml Presentation Services config file. It would seem that your network share, your network or something in between fails intermentely causing OBIEE to be unable to write to the catalog. I would suggest trying to move your Catalog to another network share more reliable to have your network administrators confirm there are no network issues affecting your box.

UNC path error when running the reports

Hi,
I am not sure if we are using UNC or not in our environment.
This issue is happening intermittently. When we face this issue with some report, opening some other report or dashboard and coming back to this report would resolve the issue.
I would like to know what exactly is causing this issue.
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Error message from sawlog.log:
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Error while running the Report

Hi ,
I am trying to run the Report in Bex Analyzer. and once I enter the value for the variable, it gives me message that "Element is not correctly define (please check query)" and when i click on the error it gives me detail message as below :
<b><b>Diagnosis
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Procedure
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Naitik,
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Error when running a report in BPC NW

I am getting the following error when running a report for my application in BPC NW.
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Sanjay,
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Edited by: Vishal Mahawadhi on Jun 24, 2009 9:50 AM

Error when generating the report in Production Server

Hi,
I have created one infoset query in Development server of my client. It is working fine there. I had transported the request containg this query to Production server. But whenever I am trying to generate report using this query in Production server it is giving an error message
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Samriddhi

Samriddhi,
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Error While Running the report in oracle apps

Hi All,
I got an error while running the report.The error is
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Please anyone give ur idea to resolve this issue as it is urgent.
Thnaks
Surya

Hi;
I got an error while running the report.The error is
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Helios

Error when generating the report (see long text), Message no. AQ_AD_HOC221

Hi All,
I am facing a peculiar problem while executing an infoset query.I have created 2 customized fields Compa-ratio and PIR in infotype 0008 in an infoset.I have coded in these additional fields.
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Does anybody has any clue about this ?
Kajal

Hi Bernd,
I had a look at those notes. But the information provided did'nt prove to be helpful. I found out the problem. I was using the same local variable for both the fields in their code. This generated the error. This error is a very generic one and does'nt help in finding out what exactly is the problem.
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Getting the below error when running the Baseline.grf for the first time

I am getting the below error when running the Baseline.grf for the first time.
Appreciate your support in resolving it.
Error below:
INFO [main] - *** CloverETL framework/transformation graph, (c) 2002-2012 Javlin a.s, released under GNU Lesser General Public License ***
INFO [main] - Running with CloverETL library version 3.2.1 build#63 compiled 04/01/2012 12:53:21
INFO [main] - Running on 4 CPU(s), OS Windows 7, architecture amd64, Java version 1.6.0_20, max available memory for JVM 901120 KB
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INFO [main] - Graph definition file: graph/Baseline.grf
INFO [main] - Graph revision: 1.114 Modified by: mkressirer Modified: Thu Apr 12 13:27:18 EDT 2012
INFO [main] - Checking graph configuration...
INFO [main] - Graph configuration is valid.
INFO [main] - Graph initialization (Baseline)
INFO [main] - [Clover] Initializing phase: 0
INFO [main] - [Clover] phase: 0 initialized successfully.
INFO [main] - register MBean with name:org.jetel.graph.runtime:type=CLOVERJMX_1306871483270_0
INFO [WatchDog] - Starting up all nodes in phase [0]
INFO [WatchDog] - Successfully started all nodes in phase!
INFO [RUN_GRAPH1_0] - Running graph ./graph/InitDataStore.grf in the same instance.
INFO [RUN_GRAPH1_0] - Checking graph configuration...
INFO [RUN_GRAPH1_0] - Graph configuration is valid.
INFO [RUN_GRAPH1_0] - Graph initialization (InitDataStore)
INFO [RUN_GRAPH1_0] - [Clover] Initializing phase: 0
WARN [RUN_GRAPH1_0] - WS messenger cleanup failed.
java.lang.NullPointerException
     at org.apache.axis2.client.Stub.cleanup(Stub.java:134)
     at com.opensys.cloveretl.component.WebServiceClient.free(Unknown Source)
     at org.jetel.graph.Phase.free(Phase.java:487)
     at org.jetel.graph.TransformationGraph.freeResources(TransformationGraph.java:681)
     at org.jetel.graph.TransformationGraph.free(TransformationGraph.java:955)
     at org.jetel.graph.runtime.PrimitiveAuthorityProxy.executeGraph(PrimitiveAuthorityProxy.java:149)
     at org.jetel.component.RunGraph.runGraphThisInstance(RunGraph.java:511)
     at org.jetel.component.RunGraph.runSingleGraph(RunGraph.java:409)
     at org.jetel.component.RunGraph.execute(RunGraph.java:302)
     at org.jetel.graph.Node.run(Node.java:414)
     at java.lang.Thread.run(Thread.java:619)
WARN [RUN_GRAPH1_0] - Some graphs wasn't executed (because graph "./graph/InitDataStore.grf" finished with error).
WARN [RUN_GRAPH1_0] - Some graph(s) finished with error.
ERROR [WatchDog] - Graph execution finished with error
ERROR [WatchDog] - Node RUN_GRAPH1 finished with status: ERROR caused by: Graph './graph/InitDataStore.grf' failed!
ERROR [WatchDog] - Node RUN_GRAPH1 error details:
org.jetel.exception.JetelException: Graph './graph/InitDataStore.grf' failed!
     at org.jetel.component.RunGraph.execute(RunGraph.java:324)
     at org.jetel.graph.Node.run(Node.java:414)
     at java.lang.Thread.run(Thread.java:619)
INFO [WatchDog] - [Clover] Post-execute phase finalization: 0
INFO [WatchDog] - [Clover] phase: 0 post-execute finalization successfully.
INFO [WatchDog] - Execution of phase [0] finished with error - elapsed time(sec): 2
ERROR [WatchDog] - !!! Phase finished with error - stopping graph run !!!
INFO [WatchDog] - -----------------------** Summary of Phases execution **---------------------
INFO [WatchDog] - Phase# Finished Status RunTime(sec) MemoryAllocation(KB)
INFO [WatchDog] - 0 ERROR 2 20132
INFO [WatchDog] - ------------------------------** End of Summary **---------------------------
WARN [exNode_0_1306871483270_RUN_GRAPH1] - Attempt to unregister non-registered thread in the ContextProvider.
./graph/InitDataStore.grf: Execution of graph failed! Error during graph initialization: Phase 0 can't be initilized.
INFO [WatchDog] - WatchDog thread finished - total execution time: 2 (sec)
INFO [main] - Freeing graph resources.
ERROR [main] - Execution of graph failed !

It can't find an Endeca specific class when running via the clover command line utility. Thus, the classpath being set in that shell script is not incorporating the .jar files where the endeca-specific classes are packaged. I would start by adding an line to see what your classpath is set to. There are actually already some lines of shell script in clover that you can uncomment to see what .jars are getting loaded:
#echo $CLOVER_LIB/*
for i in $CLOVER_LIB/*.jar $CLOVER_LIB/*.zip; do
     LOCAL_CLASSPATH="$LOCAL_CLASSPATH:$i"
done;
#for i in `ls $CLOVER_LIB/*.jar`; do
#echo $i
#done;
You could also echo LOCAL_CLASSPATH to see what is getting set there. At the end of the day, you will need the endeca-specific jars to load which can be found here: /Endeca/Discovery/2.3.0/Integrator/plugins/com.endeca.latitude_1.0.0/*
HTH,
Dan
http://branchbird.com

Error when running the ant task

Hi,
I got an error when running the ant from jdeveloper .I was running the to build my J2EE module which is build in Java 1.4 . I have changed my java home to JDK 1.4 and then run the ant build i got the following error .The class and ejbc compilation is completing nicely but the error is happening at jar creation .Please help me . One more thing ,when i run the ant task from the command prompt ,it is working fine .
AuditSearchVO), audit(com.ibsplc.iRes.audit.vo.BaseAuditVO)] >
[java] java.io.IOException: CreateProcess: javac -nowarn -classpath D:\applns\bea\jdk142_08\jre\lib\rt.jar;D:\applns\bea\jdk142_08\jre\lib\i18n.jar;D:\applns\bea\jdk142_08\jre\lib\sunrsasign.jar;D:\applns\bea\jdk142_08\jre\lib\jsse.jar;D:\applns\bea\jdk142_08\jre\lib\jce.jar;D:\applns\bea\jdk142_08\jre\lib\charsets.jar;D:\applns\bea\jdk142_08\jre\classes;D:\Project\Development\aiRES1.7\classes;D:\Project\Development\aiRES1.7\ibase.jar;D:\applns\bea\weblogic81\server\lib\weblogic.jar;D:\applns\bea\weblogic81\server\lib\wlcipher.jar;D:\applns\bea\weblogic81\server\lib\jsafeFIPS.jar;D:\applns\bea\weblogic81\server\lib\webservices.jar;D:\applns\bea\weblogic81\server\lib\xmlx.jar;D:\applns\bea\weblogic81\server\lib\jconn2.jar;D:\applns\bea\weblogic81\server\lib\jConnect.jar;D:\applns\bea\weblogic81\server\lib\EccpressoAsn1.jar;D:\applns\bea\weblogic81\server\lib\EccpressoCore.jar;D:\applns\bea\weblogic81\server\lib\EccpressoJcae.jar;D:\applns\bea\weblogic81\server\lib\ant\ant.jar;D:\applns\bea\weblogic81\server\lib\ant\optional.jar;D:\applns”
[java]      at java.lang.Win32Process.create(Native Method)
[java]      at java.lang.Win32Process.<init>(Win32Process.java:66)
[java]      at java.lang.Runtime.execInternal(Native Method)
[java]      at java.lang.Runtime.exec(Runtime.java:566)
[java]      at java.lang.Runtime.exec(Runtime.java:491)
[java]      at java.lang.Runtime.exec(Runtime.java:457)
[java]      at weblogic.utils.Executable.exec(Executable.java:227)
[java]      at weblogic.utils.Executable.exec(Executable.java:156)
[java]      at weblogic.utils.Executable.exec(Executable.java:142)
[java]      at weblogic.utils.compiler.CompilerInvoker.execCompiler(CompilerInvoker.java:249)
[java]      at weblogic.utils.compiler.CompilerInvoker.compileMaybeExit(CompilerInvoker.java:428)
[java]      at weblogic.utils.compiler.CompilerInvoker.compile(CompilerInvoker.java:328)
[java]      at weblogic.utils.compiler.CompilerInvoker.compile(CompilerInvoker.java:336)
[java]      at weblogic.ejb20.ejbc.EJBCompiler.doCompile(EJBCompiler.java:270)
[java]      at weblogic.ejb20.ejbc.EJBCompiler.compileEJB(EJBCompiler.java:476)
[java]      at weblogic.ejb20.ejbc.EJBCompiler.compileEJB(EJBCompiler.java:397)
[java]      at weblogic.ejbc20.runBody(ejbc20.java:517)
[java]      at weblogic.utils.compiler.T

Hi,
I got an error when running the ant from jdeveloper .I was running the to build my J2EE module which is build in Java 1.4 . I have changed my java home to JDK 1.4 and then run the ant build i got the following error .The class and ejbc compilation is completing nicely but the error is happening at jar creation .Please help me . One more thing ,when i run the ant task from the command prompt ,it is working fine .
AuditSearchVO), audit(com.ibsplc.iRes.audit.vo.BaseAuditVO)] >
[java] java.io.IOException: CreateProcess: javac -nowarn -classpath D:\applns\bea\jdk142_08\jre\lib\rt.jar;D:\applns\bea\jdk142_08\jre\lib\i18n.jar;D:\applns\bea\jdk142_08\jre\lib\sunrsasign.jar;D:\applns\bea\jdk142_08\jre\lib\jsse.jar;D:\applns\bea\jdk142_08\jre\lib\jce.jar;D:\applns\bea\jdk142_08\jre\lib\charsets.jar;D:\applns\bea\jdk142_08\jre\classes;D:\Project\Development\aiRES1.7\classes;D:\Project\Development\aiRES1.7\ibase.jar;D:\applns\bea\weblogic81\server\lib\weblogic.jar;D:\applns\bea\weblogic81\server\lib\wlcipher.jar;D:\applns\bea\weblogic81\server\lib\jsafeFIPS.jar;D:\applns\bea\weblogic81\server\lib\webservices.jar;D:\applns\bea\weblogic81\server\lib\xmlx.jar;D:\applns\bea\weblogic81\server\lib\jconn2.jar;D:\applns\bea\weblogic81\server\lib\jConnect.jar;D:\applns\bea\weblogic81\server\lib\EccpressoAsn1.jar;D:\applns\bea\weblogic81\server\lib\EccpressoCore.jar;D:\applns\bea\weblogic81\server\lib\EccpressoJcae.jar;D:\applns\bea\weblogic81\server\lib\ant\ant.jar;D:\applns\bea\weblogic81\server\lib\ant\optional.jar;D:\applns”
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[java]      at java.lang.Win32Process.<init>(Win32Process.java:66)
[java]      at java.lang.Runtime.execInternal(Native Method)
[java]      at java.lang.Runtime.exec(Runtime.java:566)
[java]      at java.lang.Runtime.exec(Runtime.java:491)
[java]      at java.lang.Runtime.exec(Runtime.java:457)
[java]      at weblogic.utils.Executable.exec(Executable.java:227)
[java]      at weblogic.utils.Executable.exec(Executable.java:156)
[java]      at weblogic.utils.Executable.exec(Executable.java:142)
[java]      at weblogic.utils.compiler.CompilerInvoker.execCompiler(CompilerInvoker.java:249)
[java]      at weblogic.utils.compiler.CompilerInvoker.compileMaybeExit(CompilerInvoker.java:428)
[java]      at weblogic.utils.compiler.CompilerInvoker.compile(CompilerInvoker.java:328)
[java]      at weblogic.utils.compiler.CompilerInvoker.compile(CompilerInvoker.java:336)
[java]      at weblogic.ejb20.ejbc.EJBCompiler.doCompile(EJBCompiler.java:270)
[java]      at weblogic.ejb20.ejbc.EJBCompiler.compileEJB(EJBCompiler.java:476)
[java]      at weblogic.ejb20.ejbc.EJBCompiler.compileEJB(EJBCompiler.java:397)
[java]      at weblogic.ejbc20.runBody(ejbc20.java:517)
[java]      at weblogic.utils.compiler.T

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I started a DB from the Issues web DB template. Everything worked fine when I shutdown last night, but this morning I started receiving the following error when selecting the Report Center tab.
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Hi Ben
Wyer,
Have you resolved
your problem yet, and does the suggestion help you? If you still have any concern on the thread, feel free to follow up.
Best Regards,
Bruce Song [MSFT]
MSDN Community Support | Feedback to us
Get or Request Code Sample from Microsoft
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

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I used some software developed in vb6.It changed some system font when running :D.
i want to run both that soft and sap.

Hi,
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Clint

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Hi,
I am getting an error ("Internal error: More than 999 GREP blocks were requested") when running a report writer.
The error diagnosis is:
Internal error: More than 999 GREP blocks were requested
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Diagnosis
An internal error occurred in the Report Writer.
When running the program, you selected the option to store your results
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System Response
The selection program was terminated.
Procedure
Inform your system administrator.
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Anybody knows how to increase the size of GREP blocks?
Thanks in advance.
Regards,
Arun Mohan

Hello,
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processed.
The explanation is one of the following:
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I am trying to run a report from a web deployed form and this report has a parameter form. I am getting a Rep-52005: The specified key report does not exist in key map file.
I am using Oracle Forms/Reports 10.1.2.0.2. My code is below. The first part works fine where I run a report with no parameter form, but the second part when I have a parameter form gets the about error.
PROCEDURE call_report (
p_report_name VARCHAR2,
p_reportobj_name VARCHAR2 DEFAULT NULL,
p_parameter_list paramlist DEFAULT NULL,
p_parameter_string VARCHAR2 DEFAULT NULL
IS
repid report_object;
v_rep VARCHAR2 (100);
rep_status VARCHAR2 (100);
v_report_url VARCHAR2 (240);
v_interface VARCHAR2 (50);
v_report_parameter VARCHAR2 (1);
vc_user_name VARCHAR2 (100);
vc_user_password VARCHAR2 (100);
vc_user_connect VARCHAR2 (100);
vc_connect VARCHAR2 (300);
v_reportserv VARCHAR2 (30);
v_job_number number;
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/* Get the database to run the report against and
find out if the report has any parameters */
SELECT report_parameter_flag
INTO v_report_parameter
FROM program_list
WHERE program_type = 'REPORTS'
AND UPPER (screen_id) = UPPER (p_report_name);
vc_user_name := get_application_property (username);
vc_user_password := get_application_property (password);
vc_user_connect := get_application_property (connect_string);
v_reportserv := 'rep_xxxx_ias10g_home';
v_report_url := 'http://xxxx.state.il.us';
v_job_number := length(v_reportserv) +2;
vc_connect :=
vc_user_name
|| '/'
|| vc_user_password
|| '@'
|| vc_user_connect;
v_interface := get_application_property (user_interface);
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AND v_report_parameter = 'N'
THEN
repid := find_report_object(p_reportobj_name);
set_report_object_property (repid, report_comm_mode, synchronous);
set_report_object_property (repid, report_destype, cache);
set_report_object_property (repid, report_desformat, 'pdf');
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set_report_object_property (repid, report_server, v_reportserv);
set_report_object_property (repid, report_other, p_parameter_string);
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rep_status := report_object_status (v_rep);
IF rep_status = 'FINISHED'
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web.show_document (
v_report_url
|| '/reports/rwservlet/getjobid='
|| substr(v_rep,v_job_number)
|| '?server='
|| v_reportserv
,'_blank'
ELSE
message ( rep_status
|| 'Report output aborted');
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AND v_report_parameter = 'Y'
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repid := find_report_object (p_reportobj_name);
set_report_object_property (repid, report_comm_mode, synchronous);
set_report_object_property (repid, report_destype, cache);
set_report_object_property (repid, report_desformat, 'pdf');
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set_report_object_property (
repid,
report_other,
'paramform=yes P_USER_CONNECT='
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|| ' P_SERVERNAME='
|| v_reportserv
|| ' P_ACTION='
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|| '/reports/rwservlet'
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rep_status := report_object_status (v_rep);
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THEN
web.show_document (
v_report_url
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|| substr(v_rep,v_job_number)
|| '?server='
|| v_reportserv
,'_blank'
ELSE
message ( rep_status
|| 'Report output aborted');
END IF;
ELSE
run_product (
reports,
p_report_name,
synchronous,
runtime,
filesystem,
p_parameter_list,
NULL
END IF;
EXCEPTION
WHEN OTHERS
THEN
message (SQLERRM);
END;
My parameter form comes up and I enter the necessary information and hit submit query button. Then I get the Rep-52005: The specified key report does not exist in key map file.
Any help will be greatly appreciated!!
Shellie Bricker

Your code seems to be implementing metalink note 139546.1 - Using Reports parameter forms with RUN_REPORT_OBJECT on the web.
For what I can see, the P_ACTION parameter should end in ?...
i.e.
P_ACTION=http://<hostname.domain:port>/reports/rwservlet?'
set_report_object_property (
repid,
report_other,
'paramform=yes P_USER_CONNECT='
|| vc_connect
|| ' P_SERVERNAME='
|| v_reportserv
|| ' P_ACTION='
|| v_report_url
|| '/reports/rwservlet?'
);If this does not fix your problem, then to troubleshoot further you would have to post the code in your Before Parameter Form trigger of your report.
Hope this helps,
UPDATE:
If the above does not fix your problem, my guess is that report name is not being generated in the hidden runtime values build by the code in the Before Parameter Form trigger.
i.e.
http://localhost:8889/reports/rwservlet?report=&destype=cache&desformat=PDF
The above code will throw error REP-52005: The specified key report does not exist in key map file.
Edited by: Rodolfo Ferrari on Jul 8, 2009 9:43 PM

Receiving Error when running Crystal reports with Images in WebSphere 6.1

I am designing a report with a sub report that displays images via (BLOBS). The images are between 10-20 kb in size and there could be up to 200 images in the report.
There are no problems when I run the report using Java 1.5 with Tomcat 5.5 server and JDBC connection (using ojdbc14.jar) to an Oracle 10g database.
It seems that if I attempt to run the same report on a WebSphere 6.1 environment, the below error is encountered (stack trace is below)
I am using Crystal 2008 (ver 12.0.0.683).
Based on the stack trace, I think it is either an IBM JDK javax.* package compatibility issue or the current version of Crystal reports (no service packs installed - current client environment) has a known issue with Websphere.
I searched the forums for any similiar issues but could not find one.
Could installing Service pack 3 solve this issue or is there another possibility?
Any assistance would be greatly appreciated.
Thank you.
Tony.
Stack Trace follows (Needed to trim due to size, trying to keep unique messges) *******
ERROR [pool-14-thread-1] c.u.p.e.g.c.GenerateCrystalReport [GenerateCrystalReport.java : 211] Generate Report: Template =
pusehk08\evm$\EVM REPORTS 5.7.2010\Staging\TEARDOWN_COM.rpt, ReportSDKException caught: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.if(SourceFile:237) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(SourceFile:147) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(SourceFile:128) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(SourceFile:111) [CrystalReportsRuntime.jar:12.2.207.916]
at com.utc.pw.evm2.generatereports.crystalreports.GenerateCrystalReport.generateReport(GenerateCrystalReport.java:152) [classes/:na]
at com.utc.pw.evm2.generatereports.ReportThread.run(ReportThread.java:144) [classes/:na]
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:678) [na:1.5.0]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:703) [na:1.5.0]
at java.lang.Thread.run(Thread.java:811) [na:1.5.0]
Caused by: java.lang.VerifyError: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
at com.crystaldecisions.reports.common.image.ImageUtils.a(SourceFile:901) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.common.image.ImageUtils.if(SourceFile:873) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.common.JavaImage.do(SourceFile:183) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.common.CrystalImage.createImage(SourceFile:50) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.formatter.objectformatter.FormattedBlobFieldObject.if(SourceFile:103) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.formatter.objectformatter.FormattedBlobFieldObject.<init>(SourceFile:57) [CrystalReportsRuntime.jar:12.2.207.916]
[CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.formatter.paginator.PageFormatter.formatPage(SourceFile:236) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.export2.a.a(SourceFile:96) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.export2.a.a(SourceFile:247) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.export2.ExportSupervisorEx.if(SourceFile:642) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.export2.ExportSupervisorEx.a(SourceFile:586) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.requesthandler.ReportViewingRequestHandler.a(SourceFile:636) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.requesthandler.ReportViewingRequestHandler.int(SourceFile:672) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.do(SourceFile:1944) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.if(SourceFile:661) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:167) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.a(SourceFile:529) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.call(SourceFile:527) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.common.ThreadGuard.syncExecute(SourceFile:102) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.for(SourceFile:525) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.int(SourceFile:424) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(SourceFile:352) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.sdk.erom.jrc.a.a(SourceFile:54) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.sdk.erom.jrc.a.execute(SourceFile:67) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.proxy.remoteagent.RemoteAgent$a.execute(SourceFile:716) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.proxy.remoteagent.CommunicationChannel.a(SourceFile:125) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(SourceFile:537) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.ds.a(SourceFile:186) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(SourceFile:1558) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(SourceFile:337) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.if(SourceFile:223) [CrystalReportsRuntime.jar:12.2.207.916]
... 8 common frames omitted
2010-07-20 15:57:11,147 ERROR [pool-14-thread-1] c.u.p.e.g.ReportThread [ReportThread.java : 233] Attempt to generate report TEARDOWN using
pusehk08\evm$\EVM REPORTS 5.7.2010\Staging\TEARDOWN_COM.rpt for E733570-01 failed: Generate Report: Template =
pusehk08\evm$\EVM REPORTS 5.7.2010\Staging\TEARDOWN_COM.rpt, ReportSDKException caught: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;, REPORTSDKEXCEPTION
2010-07-20 15:57:11,147 ERROR [pool-14-thread-1] c.u.p.e.g.ReportThread [ReportThread.java : 238] Exception was caught trying to build report:
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
Edited by: Liro9999 on Jul 21, 2010 1:55 PM

Thank you for your reply.
The answer to your question concerning if Websphere is a clean install is no. The client has other applications running on that server. We do not have access to that server other than the log files and I requested information as to what other applications are on the server.
We did try adding a known working version of the IIOMetadata class in the ear file and deploying it in the hopes that class will be loaded before using any other version. Unfortunately, we receive the posted errors. Which may mean that a different version of the class has already been loaded in memory and that is the one being accessed. A request would have to be made to the client for a shutdown and restart of Websphere in determining if that may be the case. Since there are other applications running, coordination and communication to the other application owner will need to be done first.
Any additional ideas will be appreciated.
Thank you.
Tony.

Error when running the report

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