Error when try to add attachment

Hello experts,
When one of our users try to add attachment to the WF he get the Error:
"Database error for <SO_OBJECT_UPLOAD> <KPRO INSERT>"
Do you know this one?
The same user from another computer successfully add files. All the other users also do.
it's happed to him always & it's doesn't matter if he try to add Word or Excel (he has Office 2000 not the new one of the XLSX).

I think it might be a SAP GUI issue in that system. Try to contact the SAP Basis or security team on this.
Thanks
Arghadip

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