Error when trying to open 'Hyperion FDM App Server Config Manager'

Hi,
When I am trying to open FDM App Server Config Manager/Load Balance configuration/Task Manager configuration,I am getting the below error
' COM object with CLS ID-{xxxxx} is either not valid or nor registered'
Could any one explain me what this error mean and what impact will it have on existing FDM application.
Thanks in advance

Hi,
Could you please check the IIS log and see what’s the error code?
Try using the administrator account to log in the Outlook and see if he can see the apps successfully.
Thanks,
Simon
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oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_NO_REGION_CODE. Tokens: REGION = null; REGIONAPPLID = -1; at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1247) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2204) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:549) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:437) at _OA._jspService(_OA.java:212) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:280) at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68) at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214) at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284) at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219) at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395) at _OA._jspService(_OA.java:221) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64) at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26) at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15) at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:911) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303) at java.lang.Thread.run(Thread.java:680) ## Detail 0 ## oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_NO_REGION_CODE. Tokens: REGION = null; REGIONAPPLID = -1; at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getWebBeanTypeData(OAWebBeanFactoryImpl.java:3539) at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getRootApplicationModuleClass(OAWebBeanFactoryImpl.java:3490) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1113) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:549) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:437) at _OA._jspService(_OA.java:212) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:280) at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68) at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214) at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284) at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219) at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395) at _OA._jspService(_OA.java:221) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64) at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26) at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15) at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:911) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303) at java.lang.Thread.run(Thread.java:680) oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_NO_REGION_CODE. Tokens: REGION = null; REGIONAPPLID = -1; at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getWebBeanTypeData(OAWebBeanFactoryImpl.java:3539) at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getRootApplicationModuleClass(OAWebBeanFactoryImpl.java:3490) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1113) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:549) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:437) at _OA._jspService(_OA.java:212) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:280) at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68) at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214) at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284) at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219) at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395) at _OA._jspService(_OA.java:221) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64) at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26) at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15) at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:911) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303) at java.lang.Thread.run(Thread.java:680)

Check if this make sense to you
Why, when I try
     to run a self-service application I see an error similar to "oracle.apps.fnd.framework.OAException:
     Application: FND, Message Name: FND_NO_REGION_CODE. Tokens: REGION =
     WFNTFWORKLISTFNPAGE; REGIONAPPLID = 601"?
This can occur when the OS locale is set
differently from the database locale. For example, if the OS locale setting is:
LC_CTYPE=en_UK and the
Oracle locale setting is: NLS_LANG=AMERICAN_AMERICA.WE8ISO8859P1
then you may see this error. To get around this error, in jserv.properties add
the following line:
wrapper.env.copy=NLS_LANG
Though this is from the note related to 11i, it may help in you in getting to problem
regards
Pravin

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