Error when trying to restore from backup

I just received an iPod replacement and when I go to restore from backup it gives me an error. The photos are restored but no music or video. Any suggestions? Thanks

lllaass wrote:
If they are not in the iTunes library they can be synced to the iPod.
They CANNOT be synced to the iPod.
B-rock

Similar Messages

Error When Trying to Restore from iTunes Backup

I had to erase and re-install the operating system. I thought I had iTunes covered by burning an iTunes backup to a CD, but when trying to restore iTunes from the CD it will restore a few songs and then give an error message that it was unable to read or write to my hard drive. I looks as though it restored the music that I owned and put on the computer but not the tunes I had purchased from the iTunes store and not the playlists. I did not know enough to burn the /music file. Is there anything I can do to get the burned CD to restore?

Contacts are not part of the backup. They are seperate and either you need to sync them with an email program such as outlook or use icloud mail,contacts, and calendars on the phone. Unless you did that then the contacts are gone.

ITunes stops responding when trying to restore from backup

I tried to restore my iPhone 5 from encrypted backup, but everytime I launch iTunes get the stops responding message and shuts down. I managed to backup from iCloud, but it is painfully slow. Does anyone konw what could be going on here? I never had this problem whit my iPhone 4, both on iOS 6. I am running Windows 7 with latest iTunes.

It happens with my iPhone 4S and iPad 2 as well without encrypted backups. Anyone see this behavior or know how to fix? I removed all Apple software and reinstalled and the backup worked once, now back to the "iTunes has stopped working" error.

HT201412 My Ipad is not responding. It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

My Ipad is not responding. It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

I have an iphone 3GS and I tried to upgrade the software, After it finished I tried to restore from backup and even though the itunes says there was a backup, After trying it comes up with error there was no backup to retrieve from. Can I get it back

After updating my iphone 3GS I tried to restore from backup and after choosing the backup and syncing, it keeps coming up with error there wasn't any backup to restore from. Can I get it back or have I lost all my info ?

See if these Articles help resolve your issue,
Troubleshooting Backup Issues
http://support.apple.com/kb/ts2529
http://support.apple.com/kb/HT4946

Ihone 4s lost all contacts. I tried to restore from backup but the error message now says there is not enough room. I have deleted all the apps without making any more room on iphone. Why did contact disappear and how do I get them back?

ihone 4s lost all contacts. I tried to restore from backup but the error message now says there is not enough room. I have deleted all the apps without making any more room on iphone. Why did contact disappear and how do I get them back?

In the simplest sense, archiving a file means making a copy that you never change and never discard. You already know how to do that.
iPhoto has built-in archival features, in the sense that it saves all versions of an image that you've modified. As long as you have adequate backups, you don't necessarily have any reason to archive an iPhoto library. If you want to delete images from the working library but still have access to them in case you change your mind, then you do need to archive those images. I don't have a specific suggestion as to how you should do that. You might post a question in the iPhoto forum.

HT4061 I have an iphone 5s, does not boot, blinking white screen with black logo, when trying itunes restore from mac and pc, error code 4013 which is usb error, any ideas?

I have an iphone 5s, does not boot, blinking white screen with black logo, when trying itunes restore from mac and pc, error code 4013 which is usb error, any ideas? Does a totally dead battery have that effect? I have had it plugged in to a computer overnight, but maybe does not charge when totally dead?
Please help, thanks in advance all1

Hi eggroll77,
Welcome to Apple Support Communities.
That alert codes does suggest there is a USB related issue. If you haven’t already, try the troubleshooting suggestions in the article linked below.
iOS: Restore errors 4005, 4013, and 4014
I hope this helps.
-Jason

Replacement iphone - trying to restore from backup, but iOS v 6 running and won't update from recent backup

Replacement iphone - trying to restore from backup, but iOS v 6 running and won't update from recent backup. How do I ensure I get all my photos etc onto new phone?
Thanks

If you're old phone that was repalced was a higher version of iOS, it wont be able to restore. Update your iPhone to the lastest iOS 7.0.4 and try to restore it then.

HT201269 Hello in trying to restore from backup to my new phone I'm receiving a 'restore failed' message which I can't get rid off to start again. Any ideas please?

Hello in trying to restore from backup to my new phone I'm receiving a 'restore failed' message which I can't get rid off to start again. Any ideas please?

Hi there HotFerrari,
It sounds like you are unable to restore your device from a backup you have in iTunes. I recommend the troubleshooting from the article named:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
Thank you for using Apple Support Communities.
Cheers,
Sterling

Trying to restore from backup of IPhone 4 onto New IPhone 5 - Message "ITunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".

Hi
I'm trying to restore from backup of IPhone 4 onto New IPhone 5 in iTunes but getting message:
"ITunes could not restore the iPhone "iPhone" because the backup was corrupt or not compatible with the iPhone that is being restored".
I've repeated the backup of my old phone but I'm still getting the same message.
Any ideas please?
Ger

I just spent 3 hrs with AT&T tech support. No visual voicmail! i wiped phone 3 times, reset. everything no visual voicemail.
I can access it through dialing holding down 1 then enter password, bu t Visual voicemail is DEAD. ATT says apple has major bug and fix won't be out until OCT 5th.
If you Google it it lights up like a cristmas tree! Verizon is also inodated.
1. Fake Map app usless Apple is fixing it though
2. Batt is a joke, last like 2 hrs
3. No visual voicemail
4. Face time on ATT no longer works on cellular data per apple design.
We need Steve Jobs!! he would have fired somebody for all these mistakes.
Nopw i am locked into crashing my car because i have to type in numbers to here voicemails.
Come on Apple send us a rebate or a Iphone 5 that meets the specs stated on the box and advertisments.!!
We love Apple and dedicated, but this one is a joke.
Not to mention you jacked us all being locked into 2 year plans with Verizon or ATT.
No face time unless i buy a Bucket of 5 gb over celluar? give me a break Take care of us apple Buy ATT and igve us unlimited plans with facetime and data you got enough money!

Unknown Error when trying to restore backup on iPad

I'm trying to restore a backup onto my iPad 2, and every time I try to restore it, it does what it should where it starts to load and has the estimated time, etc. But when it finishes it says that there was an unknown error. When I tried to restore it, it did the same thing but instead gave me the error 1604, which I still can't get fixed either, but I tried restoring it on a different computer and it worked fine. So I thought there was something wrong with the computer that I originally tried it with that was causing the problem, so I transferred the backup onto the other computer and tried it and it game me the exact same error. I've spent days trying to fix this, and nothing has worked. I already looked at and tried doing what the support sites say with troubleshooting, restoring, recovery/DFU mode, etc. but nothing has worked. My iPad is on iOS 6.1 and I just upgraded iTunes to the latest version before I started all of this, and it is jailbroken with Evasi0n, although I've tried it with and without the jailbreak installed and it still has the same outcome. Is it a memory problem? Has anyone had the same problem and fixed it, or has any suggestions? And if not, is there a way that I can easily extract all of the files from the backup and put them on my iPad without using iTunes? Thanks.

From here: http://support.apple.com/kb/TS3694
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

Old Apple ID email/password when trying to restore from iCloud backup

I've seen variations of this question being asked previously, but I haven't seen any real solutions provided (or any that have worked).
About a year or so ago, I changed the primary email on my Apple ID from an old email address I rarely-to-never use anymore. Ever since then, when I try to upgrade a device or restore from back-up, I get asked to enter the password from my old email address. Since I this is no longer the address I use, even if I enter the password for my current Apple ID, it says it's incorrect and won't let me proceed any further. I have tried re-adding this email to my Apple ID account (doesn't work), I've tried making that email my primary Apple ID again (doesn't work and causes the same issue to occur with restoring apps I've downloaded since changing the Apple ID email), and I've tried just skipping that step in the restore process, but then it doesn't restore all of my apps.
Seems odd to me that my Apple account doesn't use some sort of unique identifier for the Apple ID accounts as a whole instead of trying to recognize purchases based on whatever email someone was using at the time.
Anyway, if anyone knows of a way to fix this, I would be forever grateful! I just got a new device today and would love to restore from backup smoothly without losing any of my data that might be in the apps attached to that old Apple ID email.
Thanks!

All you need to do is restore the iphone in itunes as new
and then set up as new
after this is done
then you can restore from itunes back up with out any error!!
-Johnny

Itunes error message when trying to restore a backup on my new iphone5

I recently purchased an iPhone 5. I have been attempting to restore my backup on my new phone and it allows me to to go through the whole process however once it gets to the end of the download an error message pops up stating "iTunes could not restore from backup because there was an error"**. My laptop has Windows 8. I have no idea how to fix this problem and I would love to be able to get my contacts and text messages back. If you have any tips or suggestions any and all help is much appreciated!!! Thanks in advance!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HP Mini 110-3520ca constantly restarts when trying to restore from usb flash drive

Hi,
I have a HP Mini 110-3520ca that I upgraded to Windows 8, but was having issues with freeze ups and shut downs so I decided to go back to Windows 7 Starter. When I tried to restore to factory default the files were corrupted and I couldn't restore from the recovery hard drive or my external back up files. I ordered the recovery USB flash drive from HP and tried to restore from it. It completes the Recovery Preparation and the Software Installation finishes, Windows starts to load, but Ithen it goes back to welcome to Recovery Manager. When I try to start Windows without the flash drive I get an error log that is below. Can someone tell me how to fix this or what needs to be done to get my Windows working again, any help would be greatly appreciated.
Carol.
Error Log:
Component: TDC Preinstall Diagnostic Tools for Windows 7 - TDC
Timing: Factory Update
This is not a Regional SKU
This is not an RCTO P2PP SKU
Error: Different LOC# detected:
Error: SKU number LOC# = 00
Error: REGSKU/OptionDashCode.ini value for ABC = 12
Error: SKU number incorrect for this LOC#=ABC.
Next Step: Please dash sku number with xxxxxx-12x
Next Step: Or use EEPROM and change LOC# in either SKU Number or CTO Localization Code
[17:16:38.37] ------------------------------------------------------------------------------------------
***CTO Error condition has been dtected in [Factory Update] phase !! ***
[17:16:38.38] Suggest to create PIN-log and send to TWN PDC NB-PreinPM for further analysis ...
[17:16:38.38] ------------------------------------------------------------------------------------------
[17:13:54.75] Start BBOffline.cmd...
UPDrv=[C:]
[17:13:54.77] Set UIA Error Code to 951
[17:13:55.39] WinPE is 32bit.
[17:13:55.39] Starts [FixUps].
[17:13:55.41] ---------------------------------------------------------------------
[17:13:55.41] FixUps.cmd...
[17:13:55.41] create overall progress info...
[17:14:15.89] FixUps.cmd completed...
[17:14:15.89] ---------------------------------------------------------------------
[17:14:15.91] Starts [Tweaks for SSRD].
[17:14:15.92] ---------------------------------------------------------------------
[17:14:15.92] SSRD Tweaks to change user default locale...
[17:14:15.92] Copy C:\System.sav\Util\TDC\MCPP\FBIRES\FBIUSRES.DLL.
[17:14:16.09] Run "Dism.exe /image:C:\ /Set-SKUIntlDefaults:en-US -image:C:".
[17:14:23.50] ---------------------------------------------------------------------
[17:14:23.50] Launch PININST.exe for Offline ...
[17:14:33.78] Starts [Sleep 10 sec].
[17:14:43.86] Starts [Create RStoneFUpdate.INI].
[17:15:20.91] Starts [create 1GB Pagefile for offline].
Volume in drive C has no label.
Volume Serial Number is 868D-C760
Directory of C:\system.sav\bbv
10/27/2014 05:15 PM 1,073,741,824 pagefile.sys
1 File(s) 1,073,741,824 bytes
0 Dir(s) 38,502,694,912 bytes free
[17:15:21.04] move boot.wim from FactoryUpdate to 2ndCap.
[17:15:21.10] Brand detection.
[17:15:21.80] ---------------------------------------------------------------------
[17:16:10.26] Start SysID Check...
[17:16:13.30] Start Option Code Checks...
SKU_DEF_COUNTRY=[39]
SKU_DEF_SYS_LOC=[fr-CA]
Reset country in administrator...
Reset country in Default user...
Reset System localed
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7600.16385
Reporting offline international settings.
Default system UI language : en-US
System locale : fr-CA
Default time zone : Pacific Standard Time
User locale for default user : en-US
Location : Canada (GEOID = 39)
Active keyboard(s) : 0409:00000409
Keyboard layered driver : PC/AT Enhanced Keyboard (101/102-Key)
Installed language(s): en-US
Type : Fully localized language.
The operation completed successfully.
Updated System Locale info..
[17:16:27.37] Start PIN Tweaks...
[17:16:28.38] ---------------------------------------------------------------------
[17:16:28.40] PIN Tweaks to hide All for BurnBoot BBV and BBV2 on restored image...
[17:16:28.40] ----------------------------------------
[17:16:28.40] Tweaks for OOBE's Unattend.xml
[17:16:28.40] to pick up the proper file...
[17:16:28.41] ----------------------------------------
[17:16:28.41] rename unattend.org to unattend.or_
[17:16:28.44] ----------------------------------------
[17:16:28.44] without Light Sensor..
[17:16:28.48] ----------------------------------------
[17:16:28.49] This is Restored image by SSRD [SSRD.flg]...
[17:16:28.51] ---------------------------------------------------------------------
[17:16:29.40] Start MIR Tweaks...
[17:16:30.43] ---------------------------------------------------------------------
[17:16:30.43] [MIR Tweaks] ...
[17:16:30.43] ---------------------------------------------------------------------
[17:16:31.44] Start Factory Update(s)...
[17:16:33.45] Start QFE Offline installation...
[17:16:38.13] PININST_OFF: PASSED...
[17:16:38.21] Type C:\System.sav\Logs\BBFindEr.log...
[17:16:38.23] Type C:\System.sav\Logs\BBFindE0.log...
---------- C:\SYSTEM.SAV\LOGS\PININST_OFF.LOG
Result=PASSED
[17:16:38.24] There was no QFE installation...
[17:16:38.24] Check FUList.log if there is duplicate Desc...
Couldn't access C:\System.sav\logs\FUList.log...
[17:16:38.35] No Duplicated Desc is found... PASSED.
[17:16:38.37] There was no Factory Update...

Hi @Savvy58
I did some further looking into that Error Log you posted. Basically, it means that is looking for a certain location that doesn't seem to be there. This could be a problem with the USB Recovery drive that you have. I would recommend that you contact HP. You can reach HP Total Care at 1-800-474-6836 in North America or start here if you live outside of North America.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Get 0x80780124 error when trying to restore Windows Server 2008 R2

We are trying to restore a HP Proliant ML350 G6 Windows 8 R2 Server but every time we do we get a message that states "The system image restore failed error details: Windows Backup failed to extend or mount the file system on the recovered volume.
(0x80780124)" We were trying the restore from the CD. Any ideas what would be causing the issues?

Hi,
Please try to run chkdsk on the backup vhd to see if you can restore the server. In additional, you can also refer to the thread below to troubleshoot the issue:
SBS 2011 Bare Metal Restore Failed
http://social.technet.microsoft.com/Forums/en-US/bd90747a-3e5d-47b3-8a67-748864aa20f4/sbs-2011-bare-metal-restore-failed?forum=smallbusinessserver
Regards,
Mandy
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Error when trying to restore from backup

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