Error When Trying to Restore from iTunes Backup

I had to erase and re-install the operating system. I thought I had iTunes covered by burning an iTunes backup to a CD, but when trying to restore iTunes from the CD it will restore a few songs and then give an error message that it was unable to read or write to my hard drive. I looks as though it restored the music that I owned and put on the computer but not the tunes I had purchased from the iTunes store and not the playlists. I did not know enough to burn the /music file. Is there anything I can do to get the burned CD to restore?

Contacts are not part of the backup. They are seperate and either you need to sync them with an email program such as outlook or use icloud mail,contacts, and calendars on the phone. Unless you did that then the contacts are gone.

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I bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?

i bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?

Hey jtom234412,
Thanks for the question. Based on the information you have provided, it sounds like your device is not detected in iTunes for Windows. The following resource may help resolve this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Furthermore, if your device is in recovery mode (displaying an iTunes symbol, with a plug), see the relevant information under Step 5.
Thanks,
Matt M.

HT201412 My Ipad is not responding. It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

My Ipad is not responding. It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

Daughter's touch went blank again and while trying to restore from itunes backup screen keeps tellin me to connect to itunes. am connected and updated

My daughter's touch has gone blank and has no apps or music or photos on it. This has happened before and i was able to get most of data back on. This time, when i choose restore from itunes backup, touch keeps telling me to connect to itunes. i am connected and updated and using a different cable and have tried shutting it off and on. Help she needs it for a class trip tomorrow morning, is 13 and extremely moody!

Did you try to connect in recovery mode to restore and set it up as new device?
iOS: Unable to update or restore and How to back up your data and set up as a new device

Old Apple ID email/password when trying to restore from iCloud backup

I've seen variations of this question being asked previously, but I haven't seen any real solutions provided (or any that have worked).
About a year or so ago, I changed the primary email on my Apple ID from an old email address I rarely-to-never use anymore. Ever since then, when I try to upgrade a device or restore from back-up, I get asked to enter the password from my old email address. Since I this is no longer the address I use, even if I enter the password for my current Apple ID, it says it's incorrect and won't let me proceed any further. I have tried re-adding this email to my Apple ID account (doesn't work), I've tried making that email my primary Apple ID again (doesn't work and causes the same issue to occur with restoring apps I've downloaded since changing the Apple ID email), and I've tried just skipping that step in the restore process, but then it doesn't restore all of my apps.
Seems odd to me that my Apple account doesn't use some sort of unique identifier for the Apple ID accounts as a whole instead of trying to recognize purchases based on whatever email someone was using at the time.
Anyway, if anyone knows of a way to fix this, I would be forever grateful! I just got a new device today and would love to restore from backup smoothly without losing any of my data that might be in the apps attached to that old Apple ID email.
Thanks!

All you need to do is restore the iphone in itunes as new
and then set up as new
after this is done
then you can restore from itunes back up with out any error!!
-Johnny

Consistent 8007 error when trying to download from iTunes / App Store on my iMac.

Hi I get a consistent 8007 error when trying to download on my iMac. Yet can download and it works fine via Apple TV. I'm also having issues downloading on the App Store. I've checked the date and time, firewall and everything else seems to be fine. I can't uninstall iTunes as am running OSX 10.8.4 and am not tech confident enough to run this via terminal. Help!

I tried switching off Apple tv and when reconnected after 30 sec. Or so, it continued downloading

Error when trying to restore from backup

I just received an iPod replacement and when I go to restore from backup it gives me an error. The photos are restored but no music or video. Any suggestions? Thanks

lllaass wrote:
If they are not in the iTunes library they can be synced to the iPod.
They CANNOT be synced to the iPod.
B-rock

Iphone 4 is stuck in recovery mode and gives error code 2001 when trying to restore from itunes...any help?

Just downloaded the new software from itunes today for my iphone 4. While talking on the phone while plugged into macbook (charging) my call was dropped and then my phone turned off. Itunes now says it found my phone and it was in recovery mode and I need to restore it. When I try to do that I get an error code of (2001) and I am unable to go any further. any help from anyone please? Thanks. Ben

Thats okay
Are you using a Mac or PC? The step about ports, it not really relative to your issue (error 2001)
Apple wrote (in TS1275)
(2001, 2002, 2005, 2006, 2009, and so on) If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. Learn how to reset the SMC. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue continues, it may be related to conflicting security software.
So I would try an SMC reset if you are on a Mac. But mainly, try a different USB cable if you have one.

HT4972 I am trying to set up my iPod Touch, and I already have backup data on iTunes. However, on my iPod Touch it says "Connect to iTunes" when I click "Restore from iTunes Backup". But even though I connect it to iTunes, it still says "Connect to iTunes

My iPod Touch just keeps saying "Connect to iTunes" when it is connected to iTunes. I've tried everything, too.

Since the maximum OS X version for an eMac is 10.5, how are you running OS X 10.7.5 on the eMac?
http://support.apple.com/kb/TS1591

Get error 69 trying to restore from a backup CD

I have only seen this error associated with an ipod in every search I have made. Can not contact Apple Itunes Support without a serial number... the problem is not with my ipod!!!!! It is when I try to restore from the CD's I burned!! If I "explore" the cd I can see the "music" but then if I try to open them I just get this d*mn error. I did a clean install of WinXP after getting a wicked virus. I have been able to import some of my music (only two cd's from 10)
So what now?? not all the music that was on the cd's were on my ipod..... *grumble grumble grumble* so what was the point of backing up???
Any Help would be appreciate and thank you for letting me vent
Beth

Tried to post this last night but site was down. The disks appeared clean with no scratches. I did scan one of them with an ubuntu cd/dvd utility and there were a small amount of bad sectors. Is there a way to import "the good" music, some work around? a file carver? In the past I have tried to restore itunes playlists to no avail. I really don't want to lose this music all over again.

When I try 'restore from iTunes Backup' for new iPhone it says the 'backup "(name)" cannot be restored to this iPhone because the software on the iPhone is too old'

I don't know how to resolve this so I can set up the phone?
It's an upgrade from 4S to 5S if that's any help and I have checked if there are any updates which have not been done on the old phone and it says there isn't.

egadgetguy wrote:
my ipad 1 is ios 5.1.1 and it won't let me restore it from a backup I did in may of last year
Why not?
How are you trying to do this?
Plug it into your computer, open iTunes, select it in iTunes then click Restore Backup...

Why do i get the message server error when trying to restore my icloud backup i dont know if my backup was completed

hi can anyone tell me why the message server error shows
i did a icloud backup and have not been able to see if it was completed
i now have a replacement iphone and want to know how i get the files back
please help

Hi there n@nnydee!
I have an article for you that will give you some steps to go through in order to troubleshoot this issue with restoring from your iCloud back ups. The article can be found right here:
iCloud: Troubleshooting restore issues with iCloud Backup
http://support.apple.com/kb/ts4036
Thanks for using the Apple Support Communities!
Cheers,
Braden

Unknown error when trying to sync from itunes to ipod

Does anyone know what the problem is? Everytime I try to sync music onto my 4GB ipod nano, a message pops up saying:
Attempting to copy to the disk [ipod name] failed. An unknown error occured (-54).
I can't seem to figure out what is wrong. I restored my ipod and reset my ipod, but I still don't know what is wrong.

Thanks for you suggestion roaminggnome. I tried typing in 13019 like you said and it gave me a few options to try and fix it but none of them worked (of course). I fiddled around with it for a while some more on my own and some how got it to work again, lol. Thanks again though for offering a solution.

HT201210 Restore from itunes backup. Error after downloading iOS 6

After downloading iOS 6, my iPhone will not connect to itunes properly in order to complete the download and turn on my phone again. I set the Language and country, and then when given the option, I select to 'restore from iTunes backup'. It asks to connect to itunes, which i do, it reads 'connected' but nothing happens. I cannot progress from this stage. Please help. Has anyone experienced this?

Ii'm having the same issue sycai. Anymore of us ou there?

TS3694 trying to restore from iTunes back onto iPhone 5 - it starts but then error msg comes up saying there is not enough space on the iPhone to complete the restore - what do I do?

trying to restore from iTunes back onto iPhone 5 - it starts but then error msg comes up saying there is not enough space on the iPhone to complete the restore - what do I do? - Help cos I've lost my contacts!!!!!

If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades.

Error When Trying to Restore from iTunes Backup

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