Error when trying to sync my Iphone 5c

I have always been able to sync my iPhone 4. I just got the new 5c and so did my partner. I created her a iTunes account on same laptop. I am logged into my iTunes, I try to sync and I get error message. It wont recognize my device. It shows my phone and all content on it. What's going on!!!!

https://discussions.apple.com/thread/4028664?tstart=0

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    Thank you for using Apple Support Communities.
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    I am having the same issue
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