Error when uploading 300Mb file to file sharing - when will it be working again?

I've been trying to upload a 300Mb zip to deliver via file sharing for the last couple of days but each try ends with an error.
I've tried to drag and drop into Firefox and also directly via the CC desktop file folder - neither has been an issue in the past.
I've now sent the file with the free DropBox service with no issue at all.... as I'd run out of time.
I spoke to tech support in UK yesterday via telephone after waiting over a hour to be replied to on "Live Chat" support..... I was told the system had a fault that others were experiancing and I would receive an email when it was fixed.  That was nearly 24 hours ago.
Can somebody please tell me when it will be working again?  Will I really receive an email when it's fixed?
Many thanks.

Hello,
I have finded the error. It was in OAC0 transaction in where for SOFFDB repository the storage type was wrong, because it was selected 06 RFC archive instead of 03 R/3 database.
Thanks you

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