Error while cancelling the Invoice

Dear Gurus
The Billing document was raised on a wrong customer on may month. Now that was realized, and that invoice was canceled but wrongly the date was given as may month. The FI period was closed for may month and the current period is july. So they canceled the canceled invoice. Now while trying to cancel the original invoice in VF11, the system continues to say 'the invoice was already cancelled'.
How to cancel the invoice?
Kindly help
Regards
Gansub

Hi,
This is typically a process issue. There are a few things I think you can do...
a. If the invoice has reached customer already (bcoz it was raised in the month of May), then, as you now cannot cancel as there has been a lot of wrong entries, you an create a credit memo either from SD side or from FI side so that the customer a/c is balanced and it will not show any AR balance.
b. Raise a debit memo request against the right customer and invoice it.
I think you have to work with your Finance people to be in concurrence before you take up he above process.
Thanks
Mukund S

Similar Messages

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    Hi,
    This is typically a process issue. There are a few things I think you can do...
    a. If the invoice has reached customer already (bcoz it was raised in the month of May), then, as you now cannot cancel as there has been a lot of wrong entries, you an create a credit memo either from SD side or from FI side so that the customer a/c is balanced and it will not show any AR balance.
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  • Error while cancelling the material document.

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  • Getting error while posting the invoice "Different Local currency "

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    Edited by: Kunal Ingale on Nov 12, 2010 8:15 AM

  • Error while cancelling the material document. MIGO

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  • Error While canceling a invoice document in MR8M

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  • Re:Error while doing the Invoice

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    Suma.

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  • Error while cancelling the billing documents with VF02

    Hi,
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  • Error while passing the invoice to accounting

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  • Error while release the invoice to accounting

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    Supriya

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  • Error while reversing the Invoice receipt

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    Hi
    I think Profit center has been made mandatory in the coding block , thats the reason you are not able to reverse the invoice  document.
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    KK

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