Error while editing a pdf using CS6

Just recently, when I am attempting to edit a pdf it becomes unresponsive. I am currently using CS6. I have not done anything different. Since I have been experiencing this problem, I have uninstalled CS6 and re-installed with no resolution to the problem.
Any ideas?
Thanks,
Charla

That’s weird. How about this
1.    which platform, Mac or Windows, and if possible please provide the operation system and its version?
Windows 7
1a. please provide your hardware info, that is, which CPU, how much RAM, and how much free space your hard disk still has available
cid:[email protected]
2.    which Acrobat version are you using? You can find this on the application's splash screen when you select "About Acrobat" (Mac: menu/Acrobat/About Acrobat & Windows: menu/Help/About Acrobat)
Version 10.1.8
3.    please provide the 'dot release' version you are using, such as Acrobat 10.1.8 and not just Acrobat 10
10.1.8
4. are all CS applications installed on the same computer and in the "Applications" folder?
All on the same computer, but I apologize, where would I find the Applications folder?
4.    was Acrobat installed as part of your CS installation, or was it independently installed?
Yes, Adobe Acrobat was installed as port of the CS installation.
6. if independently installed, was it before or after the CS apps?
7. what kind of PDF's are you trying to edit where this happens - does it always happen with every PDF or just particular ones?
Every pdf.
- I am trying to get a picture of what kind of content inside the PDF you typically work with, e.g., text-only, forms, graphic images
All the above
8. are you working inside a local network, if yes, how many computers are connected to it?
Local Network, 9 computers and I am th only one with access to the CS6 Suite 10.1.8
9. do you use any kind of cloud storage (such as Box, DropBox, etc) or network syncing processes
Drop Box
10. are you able to see whether other processes are taking place at the same time as when you use Acrobat, for example virus scanning, updating, etc
Yes, I think so. By the task manager?
Charla Szokola
Literature Marketing
Triad Process Equipment
Ph: 248-685-9938
Fax: 248-685-3204
<mailto:[email protected]> [email protected]

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